Information last verified:
2300 Village Boulevard, West Palm Beach, FL 33409
For more information about senior living options: (844) 490-3973
The staff are highly professional, compassionate, and attentive to every patient and family member. The therapy team is outstanding, with therapists who are thoughtful, motivating, and deeply invested in recovery. The facility is immaculate, clean, and well maintained, creating a calming and welcoming environment. Front desk and administrative staff are cordial, welcoming, and consistently helpful. Caregivers communicate clearly and kindly, explaining each step of care. Westgate Health & Rehabilitation Center is described as a place of healing, hope, and outstanding care. The environment is peaceful and pleasant, with friendly and engaged staff who genuinely care about patients. Staff across departments are praised for their professionalism and kindness.
They described the facility as horrible. They called it the absolute worst health and rehab facility they’ve ever seen. They claimed the facility dumps patients back to the hospital and would not accept them back without a DNR. They reported roaches in the drawers next to the bed and droppings in the drawer. They stated the nurses had poor assessment skills, were apathetic to the patients’ needs, and were rude and hostile to families. They warned the facility is not safe for bed-bound patients and lacks bed rails or bed alarms. They noted a strong urine smell in the facility and that the building could use a major facelift. They claimed call bells were unanswered for long periods. They advised not to put your family members in this facility.ManorCare Health Services West Palm Beach is best suited for seniors who are focused on aggressive rehabilitation and want a hands-on therapy atmosphere, supported by a responsive, personable staff. The strongest case is made for those entering post-acute recovery or short-term rehab who aim to rebuild strength and independence with daily access to physical, occupational, and speech therapy, guided by attentive nurses and aides. Families valuing a clean, orderly, and welcoming environment where front-desk and clinical teams communicate, and where daily progress is visible, will find this community compelling. This is not the pick for someone who needs constant, round-the-clock safety supervision, highly specialized long-term medical management, or a facility with flawless consistency across all shifts. Those realities vary widely in this setting, and careful validation is essential before committing.
Alternatives may be worth considering for families whose loved ones require steadier, more uniform care across all hours, or who demand consistently high safety standards with minimal gaps in response. A handful of reviews point to troubling inconsistencies: delayed responses to call bells, uneven attention to wounds or hydration, and occasional lapses in basic daily care. When risk of dehydration, neglect, or insufficient bedside monitoring is a decisive factor, exploring other nearby facilities with stronger staffing ratios, more rigorous oversight, and verifiable track records can prevent avoidable setbacks. Prospective families should compare state inspection histories, turnover rates, and recent survey outcomes to avoid relying on impression alone, even when the atmosphere feels congenial.
On the upside, the core strengths of ManorCare West Palm Beach lie in therapy-driven recovery and genuine, compassionate interactions. The therapy teams, physical, occupational, and speech, are repeatedly praised for skill, motivation, and clear communication about progress and next steps. Cleanliness and a peaceful, well-kept environment are consistently noted, as is front-desk warmth and overall professionalism among the nursing and support staff. When care is well-coordinated, residents regain function faster, and families report reduced anxiety about daily care because staff members routinely explain what’s happening and why. The presence of attentive social work and discharge planning also helps families feel guided rather than adrift at the end of a stay.
Yet the reviews make it clear that a few critical gaps can undercut even strong rehab outcomes. Negative experiences center on perceived understaffing, inconsistent availability of aides, and moments when basic needs, bathing, pain control, timely med administration, or timely response to alarms, felt delayed. Odors, maintenance concerns, and reports of unsafe practices or poor bedside assessment recur in some accounts; in the harshest cases, families describe deteriorations in resident condition that led to hospital transfers. These aren’t universal, but they are persistent enough to demand proactive due diligence: investigate current staffing plans, request a tour with a focus on call-light responsiveness, and speak directly with clinicians about their processes for identifying and escalating urgent needs.
How the positives offset the negatives comes down to alignment with a family’s priorities and a facility’s current operational reality. For families prioritizing rehab potential, the dedicated therapists and disciplined care approach can deliver meaningful functional gains, which may justify the trade-offs if staffing and communication are consistently strong on the unit where the loved one will stay. Cleanliness, professional demeanor, and a culture of respect contribute to a sense of safety and normalcy that matters just as much as clinical metrics. If a resident’s independence goals are modest or aligned with short-term rehabilitation timelines, these advantages can tip the scale toward choosing ManorCare, provided the family verifies that current staffing levels and daily routine meet the needed standard.
The practical takeaway is concrete: approach decision-making with a structured, two-pronged verification. First, demand concrete, up-to-date data on staffing ratios by shift, response times for call bells, and documented safety checks. Second, request candid conversations with the therapy team and the nurse manager about the specific plan for a loved one’s after-hospital trajectory, including milestones, anticipated discharge timelines, and what triggers escalation to a physician or hospice if needed. Don’t rely on impression alone; cross-check with state survey results and recent family feedback, and consider visiting at different times to observe real-world operations. If the aim is robust rehab gains in a clean, respectful setting, ManorCare West Palm Beach can be a strong match, yet only when proven staffing reliability and day-to-day safety are confirmed and continuously maintained.
120 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Palm Beach International (3 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Manorcare Health Services West Palm Beach is an assisted living community located in West Palm Beach, FL. This community offers a wide range of amenities to enhance the residents' quality of life. There is a beauty salon on-site where residents can have their hair and nails done. They can also enjoy watching their favorite shows with cable or satellite TV in the comfort of their own rooms. Community-operated transportation is available for residents who need to run errands or attend appointments.
For those who want to stay connected and engaged, there is a computer center with Wi-Fi/high-speed internet access. The dining room provides restaurant-style dining experiences, where delicious meals are prepared and served by the staff. Fitness enthusiasts can take advantage of the fitness room to stay active and maintain their physical health.
The community features fully furnished apartments with private bathrooms for residents' privacy and comfort. Housekeeping services ensure that the living spaces are clean and tidy at all times. There is also outdoor space and a garden where residents can relax and enjoy nature.
Residents have access to small libraries and gaming rooms for entertainment purposes. Telephone services are provided, as well as assistance with move-in coordination. Transportation arrangement for non-medical purposes, such as shopping trips or social outings, is available.
In terms of care services, Manorcare Health Services West Palm Beach offers 24-hour call systems and supervision to ensure residents' safety and well-being. Trained staff members provide assistance with activities of daily living, such as bathing, dressing, transfers, and medication management. Special dietary restrictions, including diabetes diets, are accommodated.
The community organizes various activities to keep residents engaged and entertained on a daily basis. These include fitness programs, scheduled daily activities, planned day trips to explore the area's attractions, resident-run activities where individuals can showcase their talents or hobbies, and concierge services for personalized assistance.
Manorcare Health Services West Palm Beach is conveniently situated close to many amenities. There are four cafes, three parks, 12 pharmacies, 12 physicians, 35 restaurants, 11 transportation options, one theater, and three hospitals in the nearby vicinity. This ensures that residents have easy access to medical care, entertainment options, and places to socialize within their community.
Manorcare Health Services West Palm Beach is located at 2300 Village Boulevard, West Palm Beach, FL 33409 in Palm Beach County, Florida
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