For more information about senior living options: (866) 208-4318
3.1 from 38 reviews
5 stars
17
4 stars
2
3 stars
1
2 stars
2
1 stars
16
Overall Review of Lourdes Noreen McKeen Residence
caveat4 reviews mention this
Call response and staffing vary
Residents and families describe delayed or ignored help.
Some reviews criticize staffing and responsiveness, including reports of call buttons or call lights going unanswered and assistance taking far too long. Other reviewers describe staff as polite and attentive, but the negative accounts repeatedly focus on delays when residents need help.
caveat4 reviews mention this
Food quality is inconsistent
Dining reviews run from good meals to poor quality.
Several residents and families say the food is good, nutritious, or better than expected. Others describe meals as abysmal or consistently disappointing over time. The community does provide meals, but reviews donât show one uniform experience.
common5 reviews mention this
Cleanliness is a frequent plus
Many reviews mention a clean, well-kept facility.
Multiple reviews highlight cleanliness, including descriptions of an impeccably clean and well-maintained building. Positive comments also connect cleanliness with a comfortable overall environment. A separate set of reviews raises concerns about care delivery, but they donât similarly dispute cleanliness as often as the staff-response issues.
differentiator5 reviews mention this
Rehab and therapy draw praise
Rehab and therapy quality is a standout for many reviewers.
Reviews focused on rehabilitation describe knowledgeable physical therapists and an OT/PT team that was patient and effective. Others praise the rehab staff and call out therapy as a reason to recover there. A minority of reviews about rehab are negative, including reports of limited help when residents need assistance, but overall rehab-specific feedback is strongly positive.
common3 reviews mention this
Activities and social support matter
Residents are described as staying engaged through activities.
Several reviews mention activities and resident engagement, including time spent with activity staff and residents being involved in whatâs happening on-site. Others also thank social services for keeping a loved one active with social events. Overall, reviews suggest day-to-day engagement is a meaningful part of the experience.
caveat2 reviews mention this
Bathing and changing care concerns
Some reviewers report problems with routine personal care.
A couple of reviews describe missed or infrequent bathing, slow changing schedules, and inadequate help with hygiene tasks. These concerns are paired with broader worries about caregiver responsiveness and how staff handle residentsâ needs. The community does offer ambulatory care and diabetic care, but reviewers raising hygiene concerns speak more to day-to-day implementation than to the formal care categories.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Types of Care
Assisted Living
Amenities
Activities on-site
Devotional services off-site
Indoor common areas
Transportation
Palm Beach International (3 miles away)
Care Services
Ambulatory care
Diabetic care
Dining
Meals provided
Activities
Activities on-site
Devotional activities offsite
Nearby Places of Interest
This part of West Palm Beach, Florida offers a vibrant and diverse community with a variety of amenities nearby. There are several restaurants within walking distance offering a range of cuisine options, as well as cafes for relaxing with a cup of coffee. The area also boasts convenient access to pharmacies for any medical needs, as well as hospitals and physicians for healthcare services. For entertainment, there is a movie theater nearby and parks for outdoor recreation. Transportation options are plentiful with car rental services available, making it easy to explore the surrounding area. Overall, this neighborhood provides a comfortable and convenient lifestyle for seniors looking to live in West Palm Beach.
Restaurants
Makebs Bagels & Deli (0.1 miles)
Avocado Grill (0.1 miles)
Sassafras (0.1 miles)
E.R. Bradley's (0.1 miles)
Elisabettaâs (0.2 miles)
Copper Blues Rock Pub & Kitchen (0.4 miles)
O'Shea's Irish Pub (0.4 miles)
Pharmacies
MedMen West Palm Beach (0.3 miles)
CVS Pharmacy (1 miles)
Green's Pharmacy of Palm Beach (1 miles)
Walgreens (2.5 miles)
Walgreens (2.8 miles)
Walgreens (3 miles)
CVS Pharmacy (3.7 miles)
Cafes
Subculture Coffee (0.3 miles)
Starbucks (1.5 miles)
Common Grounds WPB (1.8 miles)
Starbucks (2.4 miles)
Starbucks (6.5 miles)
Theaters
AMC CityPlace 20 (0.4 miles)
Parks
Howard Park (0.9 miles)
Peanut Island Park (4.4 miles)
Phil Foster Park (5 miles)
Hospitals
Good Samaritan Medical Center (1 miles)
St Mary's Medical Center (3.2 miles)
West Palm Beach Va Medical Center (6.4 miles)
Physicians
Tenet Physicians Services (1 miles)
Palm Beach Shoulder Institute: Ryan Simovitch, MD (1 miles)
Palm Beach Oral & Maxillofacial Surgery Associates (1.1 miles)
Waterside Ambulatory Surgical Center (1.4 miles)
Endodontic Associates of the Palm Beaches PA (2.4 miles)
David Aaron Mittleman (2.5 miles)
MD Now Medical Centers (2.6 miles)
Transportation
SIXT rent a car (Pick-up Only) (2.1 miles)
Budget Rent A Car (2.2 miles)
National Car Rental (2.4 miles)
Hertz Rent A Car (2.7 miles)
Avis Rent A Car (2.9 miles)
Meeter / Greeter Waiting Area (2.9 miles)
Baggage Claim (2.9 miles)
Places of Worship
First Congregational Church of Lake Worth (5.4 miles)
The guide outlines the complexities of Medicaid coverage for assisted living, highlighting significant state-to-state variations, limited coverage often restricted to personal care services, and the existence of specialized waivers for certain needs like memory care. It advises families to consult local Medicaid offices for options while emphasizing the importance of understanding state-specific regulations and facility policies.
Medicaid coverage for assisted living varies by state and is primarily available to low-income individuals, with eligibility dependent on strict income and asset limits. Some states offer HCBS waivers for specific services in assisted living, but families must generally cover room and board costs, and should verify facility acceptance of Medicaid while considering potential waiting lists.
Medicaid waivers for assisted living services provide vital support for seniors and individuals with disabilities in need of long-term care, with varying state-specific eligibility criteria and benefits. These waivers cover personal care and case management but often do not fully cover room and board, leading to waiting lists for many applicants.
Get PricingAsk A QuestionSchedule A TourContact Senior Advisor
By clicking submit, you agree to our Partner's Terms of Use. You
also consent to receive calls and texts, which may be autodialed, from our Partner. Your consent is not a condition to
using our Partner's service. Please visit our Partner's Privacy Policy for information about their privacy practices.