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2.9 from 117 reviews
5 stars
47
4 stars
8
3 stars
2
2 stars
4
1 stars
56
Overall Review of Tandem Health Care
common34 reviews mention this
Staff caring shows through
Many residents and families describe nurses and CNAs as caring and responsive.
A large share of reviewers praise the staff’s attitude, describing friendliness, compassion, and people who are willing to help. Several comments specifically highlight individual caregivers and unit leaders, noting warm communication and follow-through on personal needs. Even some mixed reviews still acknowledge that at least parts of the clinical team were pleasant and earnest.
caveat10 reviews mention this
Cleanliness and pest control vary
Some reviewers report serious cleanliness issues, including pest infestations and strong odors.
Multiple negative reviews describe filthy conditions, urine odors, and unsanitary rooms. Several also mention insects such as roaches and even bedbug bites, along with delays in getting problems treated. A few reviewers contrast this with accounts of a clean facility, but the negative reports are detailed enough to stand out.
caveat12 reviews mention this
Call-button response can be slow
Several residents and families describe delays getting help after calling for assistance.
Some reviewers say staff do not respond promptly to call buttons or are difficult to reach by phone. Others describe being left waiting for basic care needs such as assistance with moving, changing, or getting help with falls. A few also connect these issues to understaffing and describe more pressing problems when help does not arrive quickly.
caveat8 reviews mention this
Food quality is inconsistent
Residents describe mixed experiences with meal quality and meal planning.
Some reviews complain that meals are poorly planned, lack nutrition, or arrive cold, including comments about portion size and meal preparation. Others still report positive experiences with food, including one reviewer mentioning recurring special meals and another describing food as acceptable. Overall, dining quality appears uneven across residents’ experiences.
common5 reviews mention this
Therapy is a frequent bright spot
Physical therapy and occupational therapy are commonly described as helpful.
Several reviewers praise the quality of therapy, describing exceptional physical therapy or productive treatment sessions. At least one person mentions occupational therapy as very good and points to strength-building results. Even among criticisms of other day-to-day details, therapy is one of the areas that more often receives positive feedback.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Types of Care
Skilled Nursing Facility
Transportation
Tallahassee Regional (8 miles away)
Nearby Places of Interest
This part of Tallahassee, Florida, is a well-equipped and convenient area to consider for senior living. With a variety of physicians' offices, radiology centers, and specialized medical facilities within close proximity, residents can easily access healthcare services. There are also several cafes and restaurants nearby offering a range of dining options. Pharmacies are readily available for medication needs, making it convenient for seniors to refill prescriptions. In case of emergencies, several hospitals are located within a short distance. Additionally, there is a place of worship nearby for spiritual support and community engagement. Overall, this part of Tallahassee provides a well-rounded environment for seniors seeking convenience and access to essential services.
The VA Aid and Attendance program offers financial assistance to veterans needing help with daily activities due to health issues, available through a pension for low-income wartime veterans or an allowance for 100% disabled individuals. Eligibility depends on medical documentation of care needs and navigating guidelines about income and service history, with funds being usable for various healthcare-related expenses.
Linda's caregiving journey for her elderly mother, Joan, is marked by deep love and challenges as she navigates health changes, emotional support, and practical arrangements while learning to prioritize self-care and utilize community resources. Their evolving relationship highlights resilience and the universal themes of empathy and preparedness in caregiver experiences.
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Skilled Nursing Facility
Tallahassee Regional (8 miles away)
Wide range of amenities and care services in a pleasant setting.
In-Depth Look at the VA Aid and Attendance Program
Nurturing Our Loved Ones: A Daughter's Journey in Caring for Her Mother
Nurturing Our Elders: Linda's Journey of Supporting Her Mother