Consulate Health Care Of Tallahassee

1650 Phillips Road, Tallahassee, FL 32308

For more information about senior living options: (844) 490-3973

2.1 from 11 reviews
5 stars
1
4 stars
1
3 stars
1
2 stars
3
1 stars
5

Skilled Nursing Facility

Overall Review

Pros

  • pro The therapists were absolutely wonderful and impressive.
  • pro The care for the bedridden patients is good most of the time.
  • pro The atmosphere is pleasant and the staff is respectful.
  • pro Some of the caregivers are kind and treat patients with dignity.
  • pro The facility has an attractive community.
  • pro The ability to adjust the bed for wheelchair access was helpful.

Cons

  • pro The facility has been described as dirty, mis-managed, and under-staffed.
  • pro There have been numerous problems and miscommunications at the facility.
  • pro Vital patient issues have been ignored by the staff.
  • pro The facility is described as horrible and should be avoided at all costs.
  • pro A resident's belongings went missing and there were concerns about personal information being compromised.
  • pro The operator was rude and unhelpful when a family member called to speak with their relative at the facility.
  • pro Injuries have gone unnoticed and unreported, while food is overcooked and patients spend most of their time watching TV.
  • pro Staff members have been rude to patients and their families, with poor response times for assistance.
  • pro Falls have not been treated appropriately and weight loss has occurred without proper communication from staff.
  • pro The facility had multiple deficiencies during state visits, falling below standards.
  • pro Some statements were paraphrased for clarity or brevity.

Review

Consulate Health Care of Tallahassee has received a barrage of negative reviews, with multiple reviewers cautioning others to avoid the facility at all costs. One individual shared a heartbreaking experience, revealing that their mother had passed away while in the care of this facility. They also criticized the staff, describing them as terrible.

Another reviewer painted a grim picture of Consulate Health Care, describing it as dirty, mismanaged, and infested with cockroaches. They also claimed that the facility has been consistently understaffed for years, leading to a high turnover rate among employees. Vital patient issues were allegedly ignored, creating an unsettling environment for residents and their families.

A former rehab patient expressed mixed feelings about their time at Consulate Health Care. While they found some aspects satisfactory, such as certain amenities like adjustable beds and engaging activities like trivia and bingo, they noted that the facility was understaffed and overworked. The quality of meals also appeared to decline towards the end of each month, implying budget constraints. However, they commended the therapists for their excellent work.

Yet another individual recounted how their stepfather's health deteriorated during his stay at Consulate Health Care. They claimed that he went from being mobile to completely bedridden within a short period and suffered from undisclosed mouth issues. Additionally, some personal belongings containing sensitive information were never returned to him.

Impressive customer service was not evident in one particular incident described by an out-of-state relative calling Consulate Health Care seeking to speak with their loved one. The operator was rude and unhelpful throughout the conversation. Despite requesting to speak with the nursing supervisor multiple times on hold for more than 45 minutes without any response or assistance.

A reviewer mentioned that although their bedridden husband receives adequate care most of the time at Consulate Health Care, there is room for improvement in terms of food quality. They voiced satisfaction with overall staff behavior but emphasized high staff turnover and a lack of engaging activities for patients.

A concerning review highlighted the disregard for patient safety and wellbeing at Consulate Health Care. The individual reported instances of verbal mistreatment, delayed response times to assist with toileting resulting in accidents and poor hygiene care, inadequately handled falls, significant weight loss over a short period, and communication issues with medical providers.

State inspection records indicated that Consulate Health Care had received 20 deficiencies during their last two visits, raising concerns about the facility's adherence to state standards. Although the atmosphere appeared pleasant and staff respectful, this information led one potential resident to reject the facility as an option.

Lastly, an intern who trained at Consulate Health Care expressed concern regarding severe understaffing. They mentioned witnessing a distressing incident where a patient with scabies was not properly identified or isolated until after they had provided care. Patients were seen in front of television screens for extended periods, indicating minimal engagement and activity. Despite acknowledging the staff's kindness and caring nature, the intern concluded that they would not recommend this facility to others.

In conclusion, multiple negative reviews of Consulate Health Care of Tallahassee highlight issues such as understaffing, mismanagement, neglect of patient needs, poor communication, unappetizing food quality, inadequate hygiene care, and overall subpar adherence to state standards. It is evident that these experiences have left a troubling impression on both residents and their families.

Features

Housing

  • 120 resident community capacity 120 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Tallahassee Regional (8 miles away) Tallahassee Regional (8 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

The assisted living community of Consulate Health Care Of Tallahassee in Tallahassee, FL offers a wide range of amenities to ensure the comfort and well-being of its residents. This includes a beauty salon for grooming needs, cable or satellite TV for entertainment, community-operated transportation for outings and appointments, a computer center for staying connected, and a fitness room to promote physical health.

The community provides fully furnished living spaces with private bathrooms and kitchenettes. Housekeeping services are available to maintain a clean and comfortable environment. Move-in coordination is offered to assist residents in transitioning smoothly into their new home.

Outdoor space is provided for residents to enjoy nature and relax in a serene setting. Restaurant-style dining is available where residents can savor nutritious meals prepared by the staff. A small library offers reading materials for leisurely activities. Telephone access and Wi-Fi/high-speed internet are provided to keep residents connected with loved ones.

Care services at Consulate Health Care Of Tallahassee include 24-hour call systems and supervision to ensure round-the-clock assistance if needed. Trained staff members provide help with activities of daily living such as bathing, dressing, and transfers. Special dietary restrictions are accommodated including diabetes diets, ensuring that individual nutritional needs are met. Medication management is also provided to ensure proper administration.

A mental wellness program is available to support the emotional well-being of residents. Transportation arrangements are made both for non-medical purposes as well as for doctor's appointments.

The community offers various activities designed to enhance the social and recreational aspects of life. Concierge services are available to assist residents with any special requests or inquiries they may have. Fitness programs promote physical activity and health while planned day trips offer opportunities for exploration outside the community. Resident-run activities encourage social interaction among peers, fostering a sense of community among residents. Scheduled daily activities provide structured engagement options tailored to individual interests.

With numerous cafes, pharmacies, physicians, restaurants, places of worship, and hospitals in close proximity, residents have easy access to essential services and amenities in the surrounding area. Overall, Consulate Health Care Of Tallahassee provides a supportive and enriching environment for older adults seeking assisted living care.

Nearby Places of Interest

Physicians

  • Radiology Associates of Tallahassee (0.1 miles)
  • Women's Imaging Center (0.2 miles)
  • Alfredo Nova (0.2 miles)
  • Eastwood Medical Center (0.2 miles)
  • Florida Cancer Specialists (0.2 miles)
  • Spine And Wellness Center (0.2 miles)
  • Hematology-Oncology Assoc (0.2 miles)

Cafes

  • Freshroots Kitchen (0.3 miles)
  • Panera Bread (1.2 miles)
  • Lucky Goat Coffee (1.3 miles)
  • Starbucks (1.8 miles)

Restaurants

  • Zaxby's (0.8 miles)
  • Ology Brewing Company (0.9 miles)
  • Jersey Mike's (0.9 miles)
  • Hardee's (1 miles)
  • Moe's Southwest Grill (1 miles)
  • Las Brazas Mexican Grill (1.1 miles)
  • Firehouse Subs (1.2 miles)

Pharmacies

  • Walgreens (0.8 miles)
  • WellPack Pharmacy: Compounding & Wellness (0.8 miles)
  • CVS Pharmacy (1.1 miles)
  • Walgreens (1.3 miles)
  • Stewart's Pharmacy (1.3 miles)
  • Winn-Dixie (1.6 miles)
  • CVS Pharmacy (1.8 miles)

Hospitals

  • Tallahassee Memorial Hospital Women's Pavillion (1.1 miles)
  • District 2 medical examiners office at TMH (1.2 miles)
  • Capital Medical Oncology Unit (1.3 miles)
  • Tallahassee Medical Center (1.3 miles)
  • Tallahassee Community Hospital (1.3 miles)
  • DaVita (1.7 miles)

Places of Worship

  • Easthill Baptist Church (1.6 miles)

Frequently Asked Questions

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