Big Bend Hospice in Tallahassee, FL

Pros

• Big Bend Hospice is described as absolutely amazing from admission through care.
• Emily the music therapist is praised for her beautiful voice and comforting presence.
• Derrick Sykes performed a meaningful Veteran's service and helped provide a Navy blanket ceremony.
• Reverend Gary offered a bedside prayer that brought comfort to the family.
• The staff are caring, compassionate, and consistently go above and beyond to meet families' needs.
• The facility is beautiful, clean, and a peaceful place for families to say goodbye.
• The team delivers concierge-style, highly attentive care with frequent checks and clear communication.
• Families describe the staff as angels who provide exceptional, compassionate care during difficult times.

Cons

• They were awful, aside from Tammy, the hospice nurse.
• Care seems to be the last thing on this company's mind.
• The nursing staff were very unprofessional and lacked compassion, being rude and abrasive.
• This place cannot be trusted; there were lies about calling the funeral home and delays in communication.
• Big Bend Hospice is in it for the money.
• Volunteers were treated disrespectfully with an appalling lack of compassion.
• The administration and social workers were nothing more than a business.

Review

Big Bend Hospice in Tallahassee is best suited for families seeking deeply compassionate, hands-on end-of-life support where the patient's comfort and family presence are central. This community shines when a loved one benefits from a comprehensive wraparound approach: inpatient hospice housing or close hospital-to-home coordination, music therapy, veteran services, animal therapy, and a team that strives to make the final journey feel peaceful and dignified. When care needs to be highly attentive, with frequent bedside attention, spiritual and bereavement support, and thoughtful touches like a Navy blanket or a veteran's service, Big Bend Hospice delivers in a way that can bring real solace to families navigating loss.

Those who might want to consider alternatives are typically concerned with consistency in administration and communications, or who demand a uniformly seamless experience across staff shifts. A number of reviewers point to friction points - bureaucracy, slow or inconsistent follow-up after a loved one passes, and some reports of dismissive or overly clinical interactions - that can undermine confidence in the process. For families that prize frictionless information flow, predictable staffing, and a guaranteed, uniform bedside demeanor, Covenant Hospice or other providers in the Big Bend region may offer a steadier administrative rhythm, even if the emotional warmth varies by team.

The strongest positives center on extraordinary, person-centered care. Families repeatedly describe staff as genuinely kind, empathetic, and dedicated to easing the burden during the most trying moments. The offerings extend beyond basic nursing: music therapy that soothes, a chapel-like atmosphere for reflection, and actively arranged veteran services that honor a loved one's service. Volunteers, after-hours response, and help with practical needs - such as coordinating funerary arrangements - are frequently highlighted as life-changing. When a patient's daily comfort, respectful positioning, timely medication management, and heartfelt presence matter most, the pros clearly tilt toward a superior, human-centered experience.

Yet, the reviews aren't without safety valves. Several accounts flag that care can feel inconsistent, with some nurses perceived as overly clinical or brusque toward families who are overwhelmed by end-of-life decisions. Communication gaps surface at times - delays in information, late or missed callbacks, and a sense that administrative processes interfere with the natural flow of caregiving. A few families express frustration with feeling unsupported or "left to navigate a system," and others question whether financial incentives guide certain decisions. These cons do not erase the moments of grace, but they do color the overall impression and can be decisive for families prioritizing a uniformly smooth administrative experience.

The way the positives offset the negatives hinges on what families value most. For those whose priority is intimate, compassionate bedside care and a robust network of supportive services for both patient and family, the merits of Big Bend Hospice often outweigh the rough edges in administration. The presence of staff who "feel like angels," the ability to arrange meaningful ceremonies, and the dependable attention from nurses like Tammy - all contribute to a sense of genuine care that can make bereavement feel more navigable. In practical terms, families can buffer the potential drawbacks by requesting dedicated caregivers, insisting on clear communication protocols, and engaging early with social work for logistics and follow-up. A proactive approach helps preserve the care quality even when administrative glitches arise.

In the end, Big Bend Hospice is a compelling option for a certain kind of end-of-life journey. It delivers exceptional, compassionate, and often transformative care when a loved one needs comfort, dignity, and a supportive team that treats families with profound respect. The environment is frequently described as beautiful and comforting, reinforcing the sense that the final days can be spent with peace in familiar surroundings. For families willing to navigate occasional administrative bumps in exchange for extraordinary bedside attention and a broad tapestry of supportive services, this community stands out. For those who cannot tolerate even moderate administrative friction or who demand flawless, uniform coordination, exploring Covenant Hospice or other providers may be the prudent path. The decision should hinge on whether emotional warmth and comprehensive personal care trump the potential for inconsistent administration.

This part of Tallahassee, Florida offers a convenient and diverse array of amenities that may appeal to seniors looking to relocate. With several physicians, pharmacies, and hospitals nearby, access to healthcare services is readily available. Additionally, there are a variety of dining options including cafes and restaurants offering a range of cuisines. For entertainment, there is a movie theater within a short distance as well as places of worship for spiritual nourishment. The presence of parks provides opportunities for outdoor activities and recreation. Overall, this area provides a mix of healthcare facilities, dining options, entertainment venues, and recreational spaces that may make it an attractive location for senior living.

Physicians

• Alfredo Nova (0.2 miles)
• Hematology-Oncology Assoc (0.2 miles)
• Tallahassee Cancer Institute (0.3 miles)
• Eastwood Medical Center (0.3 miles)
• North Florida Nephrology (0.3 miles)
• Audio Rehab Lab (0.4 miles)
• Tallahassee Plastic Surgery Clinic (0.4 miles)

Cafes

• Freshroots Kitchen (0.4 miles)
• Lucky Goat Coffee (1.3 miles)
• Panera Bread (1.5 miles)

Pharmacies

• WellPack Pharmacy: Compounding & Wellness (0.6 miles)
• Walgreens (0.6 miles)
• CVS Pharmacy (0.7 miles)
• Walgreens (1.5 miles)
• Stewart's Pharmacy (1.7 miles)
• Drug Test Resources (2 miles)

Restaurants

• Zaxby's (0.6 miles)
• Hardee's (0.6 miles)
• Jersey Mike's (0.7 miles)
• Las Brazas Mexican Grill (0.8 miles)
• Moe's Southwest Grill (0.8 miles)
• Firehouse Subs (0.9 miles)
• McDonald's (0.9 miles)

Hospitals

• Capital Medical Oncology Unit (1 miles)
• Tallahassee Medical Center (1 miles)
• Tallahassee Community Hospital (1 miles)
• Tallahassee Memorial Hospital Women's Pavillion (1.3 miles)
• District 2 medical examiners office at TMH (1.4 miles)
• DaVita (1.4 miles)
• Apalachee Center (1.7 miles)

Theaters

• CMX Cinemas Fallschase (1.7 miles)

Places of Worship

• Easthill Baptist Church (1.9 miles)

Parks

• Tom Brown Park Playground (1.9 miles)