Avante At St Cloud

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Pros

• The facility is clean and the rooms are spacious, creating a comfortable environment for residents.
• The food served in the dining area is enjoyable and presented well, resembling a restaurant experience.
• The therapy staff is exceptional, providing attentive care and making sessions engaging and fun for residents.
• Many residents participate in enjoyable activities such as coloring, bingo, and arts and crafts, fostering a sense of community.
• The nursing staff is described as attentive to the needs of residents, ensuring individuals receive necessary care and support.
• Staff members are often praised for their pleasant demeanor, kindness, and willingness to assist both residents and their families.
• Social services personnel go above and beyond to help residents navigate their needs effectively.
• Family members appreciate the convenient location of the facility, allowing for frequent visits while demonstrating satisfaction with the staff's professionalism.

Cons

• The facility was filthy, and the food served was cold and horrible.
• Residents often laid in soiled linens for extended periods without help.
• Staff claimed they didn’t have time to assist residents with their needs.
• The atmosphere felt more like a jail rather than a home care environment.
• There were repeated instances of falls that could have been prevented due to inadequate supervision.
• The facility seemed uninviting and outdated, lacking renovations.
• Communication regarding Medicaid assistance was poor and misleading.
• One resident experienced mental abuse from staff, who were not respectful or attentive to their needs.
• Personal belongings were mishandled and disorganized during transfer to another facility.
• Activities advertised for residents appeared to be minimal or ineffective in engaging them.

Review

The Avante facility in St. Cloud, Florida, has garnered mixed reviews from various residents and families of patients throughout the years. While some experiences highlight the positive aspects of care and rehabilitation services, others reveal significant shortcomings regarding cleanliness, staff attentiveness, and overall quality of care. The range of feedback offers a comprehensive look at how differing circumstances can result in vastly different experiences within the same establishment.

On one hand, several reviewers commend the facility for its clean environment, spacious rooms, and attentive staff. Many residents noted that they felt welcomed by friendly employees who took time to engage with them personally. Activities such as bingo, coloring, and painting were especially appreciated among those who participated in them. Positive mentions were made about specific staff members who went above and beyond to ensure patient satisfaction—these included nurses and therapy assistants praised for their dedication to rehabilitation efforts. One review highlighted a pleasant dining experience in a newly renovated dining room where meals were served hot and enjoyed by residents. Such sentiments echoed a feeling of community among residents and staff alike.

However, contrasting accounts paint a troubling picture of neglectful care and unhygienic conditions within the facility. A family member lamented their experience when placing a loved one in Avante for rehabilitation after hip surgery; they reported witnessing disturbing instances of mistreatment towards other patients along with poor hygiene standards that raised serious concerns about the level of care provided. Specific allegations included leaving patients unattended for extended periods—a situation that led to falls resulting in hospitalizations—and complaints about inadequate responses from staff when help was urgently needed. These scenarios amplified fears about administrative oversight and resource allocation within the institution.

Another significant concern voiced repeatedly was related to food quality and meal service timing—several reviewers likened the food served to "prison food" or described it as cold or unappetizing at best. Residents expressed disappointment not only with meal quality but also with limited activity options offered throughout the day; while some activities seemed engaging on paper, actual implementation appeared lackluster, leading many to feel isolated or disengaged from social opportunities separate from television viewing or outdoor sitting.

The elements of communication fell short according to some detractors as well; instances where important decisions regarding Medicaid applications were inadequately communicated left families feeling frustrated and confused during an already trying time for both them and their loved ones receiving partial care at Avante. This particular inadequacy illustrated broader systemic issues relating to administrative handling that could undermine trust in caregivers’ intentions toward better patient outcomes.

Conversely, there are affirmations about how efficiently Avante handled admission processes for new residents amid renovations taking place—families found the proximity beneficial as it allowed them easier access for regular visits compared to facilities situated far away. Many families felt assured by proactive measures implemented by staff members seeking essential needs ahead of arrival dates; testimonials confirmed that thorough communication helped ease anxieties surrounding transitions into skilled nursing home environments.

In conclusion, while The Avante facility appears capable on numerous fronts—especially concerning dedicated personnel who sincerely care about their charges—the glaring inconsistencies across experiences call attention to pressing matters needing rectification throughout this institution's framework providing elderly care services. Disparities warrant close examination as ensuring quality assistance remains crucial given aging populations increasingly requiring specialized support systems available through facilities like Avante St Cloud moving forward.

Restaurants

• Fat Boy's Bar-B-Q (0.1 miles)
• McDonald's (0.1 miles)
• Rancho Chico Mexican Restaurant (0.2 miles)
• Checkers (0.5 miles)
• Gator's Dockside (0.6 miles)
• IHOP (0.7 miles)
• Sidelines Sports Grill (0.8 miles)

Pharmacies

• St Cloud Pharmacy (0.1 miles)
• CVS Pharmacy (0.5 miles)
• CVS Pharmacy (0.6 miles)
• Walmart Pharmacy (1.1 miles)
• Walgreens (1.2 miles)
• Walmart Pharmacy (1.6 miles)
• Winn-Dixie (3.2 miles)

Physicians

• St. Cloud Surgical Associates (0.1 miles)
• Access Pronto (0.2 miles)
• Pediatrics of Central Florida, PA (0.3 miles)
• Andres Montalvo, MD - Professional Psychiatric Services (0.3 miles)
• Associates In Dermatology (0.3 miles)
• Prohealth Family Physicians (0.4 miles)
• Nationwide Vision (0.4 miles)

Parks

• St Cloud Parks & Recreation (0.4 miles)
• Lakefront Park (1.5 miles)
• Hopkins Park (2.5 miles)
• Austin Tindall Park (6.2 miles)
• Meadow Creek Park (8.8 miles)

Places of Worship

• St Thomas Aquinas Catholic Church (0.6 miles)
• St Luke & St Peter Church-Episcopal (2 miles)

Cafes

• Starbucks (0.8 miles)
• Vanessa's Coffee Shop (3.4 miles)
• Panera Bread (8.3 miles)
• Starbucks (9.4 miles)
• Starbucks (10.4 miles)
• Starbucks (10.7 miles)

Transportation

• Tupperware Sunrail Station (8.6 miles)

Hospitals

• Nemours Children's Hospital (9.2 miles)

Theaters

• Regal The Loop & RPX (10.1 miles)