Terrace Of St Cloud
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3855 Old Canoe Creek Road, Saint Cloud, FL 34769
For more information about senior living options: (844) 490-3973
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The staff were friendly, welcoming, and caring. The facility was consistently clean, well kept, and odor-free. The therapy department was fantastic and helped the resident regain walking ability. The DON was deeply involved in the resident's care. Families were kept well informed from admission through discharge. Front-office staff were nice and helpful, and nurses/doctors were kind. The meals were nutritious and the atmosphere was bright, happy, and upbeat. The activities were amazing and engaging.
The Terrace of St. Cloud was described as uninviting, likened to an asylum with gray, depressing surroundings and no welcoming atmosphere. There were no activities for residents. There was a serious lack of communication with caregivers and doctors, making it hard to reach anyone besides a temperature taker. Residents were medicated to calm them down, which left one person babbling and shaking. A loved one reportedly fell and was not informed to the family until they called, after which the person was hospitalized. There were delays in recognizing illness and in obtaining lab tests, contributing to severe deterioration (diarrhea, c-diff, fever, dehydration). A nurse was alleged to have caused a hip fracture, leading to hospital transfer and death. The facility was criticized for poor hygiene, including smells and not bathing patients daily. Families were warned not to place loved ones there.The Terrace of St. Cloud emerges in a broad chorus of patient and family testimonies as a facility that inspires both relief and concern, depending on who is speaking and what their experience focused on. Some visitors describe it as a clean, well-kept environment with friendly staff and a steady stream of information, while others recall a more somber, even discouraging atmosphere that felt far from inviting. The physical setting is often noted: some reviewers remember rooms with two beds per room, each patient having a small personal closet and a bureau, and they acknowledge that the layout is less cramped than in other places. Yet others describe the building as looking grayish and depressingly institutional, the kind of place that, for some, does not invite lingering comfort or engagement. The same variety of impressions repeats across shifts and seasons, underscoring how experiences at the Terrace can feel dramatically different depending on the day, the patient's condition, and the particular staff on duty.
There is a strong current of praise for the staff and the general level of care in many accounts. Several reviews highlight professional, informative, and caring employees who respond to questions and keep families informed from admission through discharge. The director of nursing (the DON) is singled out in at least one account as being actively involved in a resident's care, a detail that resonates with families who value hands-on leadership and clear communication. Cleanliness and upkeep are repeatedly mentioned as positive features, with comments about orderly, well-maintained rooms and a bright, welcoming atmosphere when people visit. For families seeking a facility that provides attentive day-to-day care, these threads of appreciation appear consistently: staff are described as friendly and the environment as clean, with many reviewers noting that they felt listened to and reassured about their loved one's status and progress.
Therapy and rehabilitation emerge as standout strengths in several testimonials. One reviewer who was a patient in rehabilitation after hospitalization emphasizes the depth and consistency of therapy: an hour each day of physical and occupational therapy, which contributed to a patient recovering enough to walk without assistance by the end of the stay. This perspective is echoed by others who recall effective rehabilitation services, sometimes comparing the Terrace favorably to other nursing homes in the area for the quality of therapy. Even those who describe other aspects of care more critically still often acknowledge that the therapy department can be phenomenal, and that for individuals focused on regaining mobility or function, the Terrace can be an excellent option.
But the same set of reviews does not shy away from serious cautions. A recurring theme concerns communication gaps between caregivers, nurses, and doctors, with some accounts depicting a frustrating difficulty in obtaining timely updates or direct answers about a resident's condition. There are alarming recollections of medical management that caused distress: instances where medications were given to calm a frightened patient, followed by descriptions of overmedication or a rapid change in behavior that alarmed families. In one especially grave account, a family describes a sequence in which a loved one's condition deteriorated after a hospitalization, with documentation alleging insufficient attention to symptoms, delayed testing, and a failure to promptly disclose disturbing changes. The same reviewer urges vigilance and proactive inquiry when a loved one is at the Terrace, emphasizing the critical need for families to push for full transparency about medications and daily status.
Several reviews carry a heavier, more warning-laden tone. One personal testimony recounts a fracture allegedly caused by a nurse, followed by a hospital transfer and the loved one's subsequent death. That account serves as a stark reminder that even in otherwise positive reports, there are very real and serious risks associated with nursing home care. The message here is not that the Terrace is universally unsafe, but that certain experiences can be catastrophic and that vigilant advocacy from families is essential. Related observations describe disquiet about how quickly issues get escalated, whether concerns about appetite, nutrition, or hydration are being addressed, and whether patients who cannot advocate for themselves receive adequate attention during night shifts or high-pressure periods.
Food quality and daily routines also appear in a mix of opinions. A few reviews offer praise for meals and snacks, noting nutritious options and consistent service, while a more negative voice describes bland, fried-heavy food, inconsistent meal timing, and a sense that meals were not adequately supervised for residents who could not feed themselves. In at least one account, the dining and snacking arrangement is described as disorganized, with food being dropped off but not utilized and a perception that the facility's resources and attention were stretched too thin at certain times of day. On the whole, these comments suggest that nutrition and meal logistics are an area where experience diverges significantly based on staff coverage, shifts, and the specific team caring for a resident.
Taken together, the stories from The Terrace of St. Cloud sketch a facility with real strengths and real vulnerabilities. The strongest threads praise the cleanliness, the approachable and knowledgeable staff, and, most compelling for many families, the robust rehabilitation program that helps a patient regain function. Yet the strongest cautions remind readers that communication can falter, care plans can be inadequately explained, and serious adverse events can occur when oversight slips or when a patient's needs are not monitored closely enough. The recurring advice across reviews is to visit multiple times, observe the environment for odors and cleanliness, ask direct questions about medications and daily care, and ensure that a loved one's care team is accessible and responsive from admission onward. For families weighing the Terrace against other options, these accounts offer a nuanced, experience-based map: a place where healing and hard-won mobility are possible, but where vigilance, advocacy, and ongoing dialogue with the care team are indispensable to safety and well-being.
120 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Orlando International (13 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Terrace Of St Cloud in Saint Cloud, FL is an assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents.
The community provides a variety of amenities to enhance the quality of life for its residents. These include a beauty salon for personal grooming needs, cable or satellite TV for entertainment, a computer center for staying connected, and a fully furnished living space. The community also offers a dining room with restaurant-style dining, serving delicious meals prepared by experienced staff members. In addition, there is a fitness room and gaming room for residents to stay active and engaged. Outdoor spaces such as gardens are available for relaxation and enjoyment. A small library is provided for those who enjoy reading, and high-speed internet/wi-fi ensures connectivity.
The care services at Terrace Of St Cloud are designed to support the individual needs of each resident. There is a 24-hour call system and supervision to provide assistance whenever needed. Trained staff members assist with activities of daily living such as bathing, dressing, and transfers. Medication management is offered to ensure proper administration of medications. Special dietary restrictions including diabetes diet are catered to by the culinary team.
For convenience, Terrace Of St Cloud offers various transportation arrangements including community-operated transportation as well as transportation coordination for non-medical purposes or doctors' appointments.
In terms of activities, residents can enjoy concierge services that cater to their preferences and interests. Fitness programs are available to promote physical health and wellness. Planned day trips and scheduled daily activities allow residents to socialize with peers and explore new experiences within the community. Resident-run activities encourage participation and engagement.
Terrace Of St Cloud also boasts a convenient location with several amenities nearby such as cafes, parks, pharmacies, physicians' offices, restaurants, and places of worship.
Overall, Terrace Of St Cloud provides an inclusive assisted living environment where residents can enjoy comfortable accommodations coupled with comprehensive care services and a vibrant community atmosphere.
Terrace Of St Cloud is located at 3855 Old Canoe Creek Road, Saint Cloud, FL 34769 in Osceola County, Florida
Terrace Of St Cloud on seniors.fyi includes 14 photos including images showing interior, landscaping, trees, outdoors, decor, architecture, fountain, park, and more.
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Interior
Outdoors
Decor
Living Room
Building
Architecture
Trees
Library
Road
Art
