Azalea Trace in Pensacola, FL
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10100 Hillview Drive, Pensacola, FL 32514
For more information about senior living options: (844) 490-3973
Nicole Nelson is absolutely wonderful; she loves her job and is a joy to talk with and meet. Tuesday Broxon is extremely talented and personable, with a great positive approach and creative ideas for finishing touches and customizing spaces. Nicole and Tuesday are tremendous assets to the Azalea Trace community, consistently caring, upbeat, and collaborative. Azalea Trace provides a welcoming atmosphere with amazing educational programming and strong support for prospective and new residents. The staff and residents work together harmoniously to address needs and help everyone enjoy life. The dining room offers a wide variety of menu options and feels like a five-star dining experience for residents. The grounds, walking trails, fitness programs, and overall amenities make Azalea Trace a vibrant place to live. Azalea Trace is described as outstanding, with beautiful facilities and a strong sense of community. Residents feel secure knowing their loved ones are well taken care of and appreciated in a caring environment.
There were serious issues within the organization, including a delayed refund of a $1,200 deposit. The staff reportedly made idle promises that residents had to be reminded of repeatedly. A reviewer alleged racist remarks by a staff member and threats of eviction toward a resident. Long-term care was criticized for having too few staff to provide decent and quality care for patients. The buy-in was very expensive and the wait list could be a year and a half to two years. The facility was described as not bright or cheerful and showed aging in places, with signs like rusted gutters.Azalea Trace in Pensacola is best suited for financially prepared seniors who want a true continuum-of-care campus with abundant on-site services, elegant surroundings, and a strong emphasis on community. It works best for families who value a single entry point for independent living, assisted living, and skilled nursing, with the assurance that care can evolve without a move to a new community. It is particularly appealing to residents who want effortless access to amenities - dining like a fine restaurant, fitness programs, social activities, and extensive grounds - while staying close to a local support network. Those who prize a turnkey, prestige environment with in-house support will find Azalea Trace compelling.
The biggest strengths live in the people and the programming. A standout sales and transition team, led by Life Care Specialists and a patient move-in coordinator, makes the process feel organized and hopeful. Residents and families repeatedly describe a welcoming, collaborative atmosphere where staff know names, offer thoughtful programming, and stay engaged with prospective residents long before move-in. The community's continuum-of-care design translates into tangible daily benefits: a robust menu in a dining room that feels upscale, active living options like walking trails, pool-based fitness, yoga, and water aerobics, plus an on-site machine shop and a wealth of craft and hobby facilities. The campus emphasizes security and connection, with staff and residents creating a sense that "home" is built from routine, kindness, and shared activities.
The environment does not come cheap, and several reviews flag the financial threshold as a major decision point. The buy-in is described as substantial, with many noting that ongoing costs rise beyond initial quotes. The waiting list can be lengthy - months to years in some cases - meaning this option is not suitable for someone who needs a quick transition. While the amenities and continuum of care are impressive, some residents and families report rate increases that outpace initial estimates, and there are questions about whether promises align with reality over time. Add to that a few critiques about staffing levels, particularly in skilled nursing, where ratios remain a concern for some families, and concerns about turnover and pay can surface as a risk to long-term continuity of high-quality care.
These strengths offset, for many, the most significant downsides when the decision hinges on aging in place within a single ecosystem. The ability to start in independent living and have a clear pathway to assisted living and skilled nursing in the same campus reduces relocation stress and preserves routines, friendships, and familiarity with caregivers. Dining experiences, extensive programming, and social opportunities are meaningful buffers against isolation and decline. The sheer scale of amenities - gathering spaces, health services, on-site professionals, and well-maintained grounds - creates predictable, high-quality daily life that can justify the premium for families aiming for long-term stability and convenience.
However, there are clear reasons some families should consider alternatives. For those with strict budgets or uncertain finances, the upfront cost and ongoing price trajectory may be prohibitive, particularly if the long-term care component is needed only later and immediate access is essential. The reviews also recount occasional governance concerns, including a documented incident involving inappropriate behavior by a staff member and questions about how issues are escalated or resolved. Practical considerations matter too: some upkeep items (like rusted gutters or a pool that's not ideal for lap swimming) remind that even premier campuses have aging infrastructure. The reality that some residents rely on packaged meals or that d?cor and services can shift with staff turnover means expectations should be anchored in current contracts and direct conversations with care leadership.
For families weighing options, Azalea Trace stands out as a sophisticated, highly managed option with a compelling mix of care levels, culinary quality, and active, socially engaged living. It is not the right match for those needing immediate placement, for those with tight budgets, or for anyone unwilling to navigate a complex buy-in and ongoing fee structure. Prospective residents should demand clarity on finances, insist on current performance metrics from nursing leadership, and request detailed plans for how staff shortages will be addressed. Above all, firsthand conversations with residents, families, and the care team - plus a careful review of the contract - make the decisive difference when the choice centers on whether Azalea Trace will become a true long-term home.
82 resident community capacity
1-bedroom apartments1-bedroom apartments are important for seniors because they provide a sense of independence, privacy, and autonomy while still offering the necessary space for comfortable living. These apartments allow seniors to maintain their own personal space and lifestyle preferences in a supportive community setting. 2-bedroom apartments2-bedroom apartments are important for seniors because they provide extra space for guests, hobbies, and caregivers, as well as potential for additional income through roommates or rental. Studio apartmentsStudio apartments are important for seniors because they offer a smaller, more manageable living space that is easier to navigate and maintain as physical abilities decline. Additionally, studio apartments provide seniors with independence and privacy while still being part of a community that offers support and social opportunities.
Continuing Care Retirement Community (CCRC)Continuing Care Retirement Communities (CCRCs) are important for seniors because they provide a range of housing options and care services all in one location. This allows seniors to age in place and receive the level of care they need as their health changes, without having to move to a new facility. CCRCs provide a sense of security and peace of mind for seniors and their families, knowing that they will be taken care of no matter what the future holds.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beautician on-siteHaving a beautician on-site at a senior living community is important for seniors as it allows them to easily access grooming and personal care services, boosting their self-esteem and overall well-being. It also provides convenience and helps seniors maintain their sense of independence and personal style. Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Full kitchenHaving a full kitchen in a senior living facility is important for seniors because it allows them to maintain their independence and prepare their own meals. This promotes healthy eating habits, saves money on dining out, and provides a sense of familiarity and comfort for residents.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces. Guasts at mealtime"Guests at mealtime" offer seniors the opportunity for social interaction, companionship, and a sense of community during meals, which can help combat feelings of loneliness and isolation commonly experienced in senior living environments. It can also enhance their overall dining experience and improve their mental and emotional well-being.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being. KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Overnight guestsOvernight guests provide companionship, social engagement, and emotional support for seniors in senior living communities. They can help reduce feelings of loneliness, isolation, and boredom, while also promoting mental well-being and overall quality of life. Additionally, overnight guests can offer a sense of familiarity and comfort for seniors who may be transitioning into a new living environment.
Party spaceHaving access to party space is important for seniors as it provides opportunities for socialization, connection, and enjoyment. These spaces allow seniors to celebrate special occasions, host gatherings with friends and family, and participate in community events, enhancing their overall well-being and quality of life.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Resident parkingResident parking is crucial for seniors in a senior living community as it provides convenience, accessibility, and safety for residents who may have limited mobility or rely on personal vehicles for transportation. Having designated parking spaces ensures that seniors can easily access their homes without having to walk long distances or navigate crowded parking lots, ultimately enhancing their overall quality of life and sense of independence.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
Swimming poolSwimming pools are important for seniors as they provide a low-impact form of exercise that can improve cardiovascular health, increase muscle strength and flexibility, and help maintain mental well-being. Additionally, swimming can relieve joint pain and stiffness associated with conditions such as arthritis, making it an ideal activity for older adults looking to stay active and healthy.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Pensacola Regional (5 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation & parkingTransportation and parking are vital for seniors as they offer access to essential services, activities, and social interactions. Reliable transportation options can help seniors maintain independence, stay connected within their community, and enjoy a higher quality of life. Additionally, convenient parking facilities ensure that seniors can easily access necessary resources and amenities without added stress or difficulty. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Activities off-siteActivities off-site are crucial for seniors as they provide opportunities for socialization, mental stimulation, and physical activity outside of their usual routine. This helps combat feelings of isolation and boredom, promotes overall well-being, and allows seniors to remain engaged in the community. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
Religious servicesReligious services provide seniors with a sense of community, support, and spiritual fulfillment, which can improve their overall well-being and mental health. It also offers them opportunities for socialization and connection with others who share their beliefs. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.
EnglishEnglish is important for seniors as it allows them to communicate effectively with healthcare providers, understand important information related to their health and medications, stay connected with loved ones, and engage in social activities within their communities. It also opens up opportunities for lifelong learning and intellectual stimulation.Azalea Trace in Pensacola, FL is an assisted living community that offers a variety of housing options including 2-bedroom apartments and studio apartments. The community provides care services specifically tailored to meet the needs of residents who require skilled nursing facility care.
Residents of Azalea Trace enjoy a wide range of amenities for their convenience and comfort. These amenities include an on-site beautician and beauty salon, cable or satellite TV, community operated transportation, a computer center, dining room, fitness room, fully equipped kitchen for independent cooking, fully furnished accommodations, a gaming room, garden area, guests welcome at mealtime, housekeeping services, kitchenette in some units, move-in coordination assistance, outdoor space for relaxation and recreation purposes, overnight guest accommodations, party spaces for hosting special events or celebrations, private bathrooms in all units for added privacy and convenience, resident parking availability, restaurant-style dining experience with delicious meals prepared and served by attentive staff members, a small library for residents to indulge in reading and intellectual pursuits at their leisure time, a swimming pool for refreshing swims and water exercises as well as telephone access.
In addition to these amenities, Azalea Trace also offers transportation and parking facilities to ensure easy accessibility to nearby places. Non-medical transportation arrangements can be made for outings or appointments as needed. A wellness center is available on-site to promote the overall health and well-being of residents. High-speed Wi-Fi internet connection is provided throughout the community.
The care services offered at Azalea Trace are designed to provide residents with round-the-clock supervision and assistance with activities of daily living such as bathing and dressing. The dedicated staff also provides support with transfers when needed. Residents requiring specialized diets such as diabetes diets or special dietary restrictions can have their nutritional needs met through customized meal preparation and service. Medication management is available to ensure proper administration of medications.
Azalea Trace aims to create an engaging lifestyle for its residents by organizing a variety of activities. These include community-sponsored activities, concierge services, fitness programs to promote physical well-being, planned day trips for recreation and exploration, religious services for spiritual nourishment, resident-run activities to encourage social interaction and engagement, as well as scheduled daily activities to keep residents mentally stimulated.
The community is conveniently located near several amenities including cafes, pharmacies, physicians' offices, restaurants, places of worship, and hospitals. This ensures that residents have easy access to essential services and entertainment options in the surrounding area.
Overall, Azalea Trace provides a vibrant and supportive assisted living community where residents can enjoy comfortable accommodations, personalized care services and engage in a wide range of activities that contribute to their overall well-being.
Azalea Trace offers 1-bedroom apartments, 2-bedroom apartments, and Studio apartments.
Azalea Trace is located at 10100 Hillview Drive, Pensacola, FL 32514 in Escambia County, Florida
Azalea Trace on seniors.fyi includes 14 photos including images showing landscaping, interior, bedroom, natural light, architecture, building, trees, chandelier, and more.
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Interior
Outdoors
Decor
Living Room
Building
Architecture
Bedroom
Trees
Landscaping
Garden
Fireplace
Lobby
Natural Light
Library
