10040 Hillview Road, Pensacola, FL 32514
For more information about senior living options: (844) 490-3973
The facility is fabulous. The staff work together as a real team and are professional, caring, and welcoming. The leadership is strong, approachable, and dedicated to making residents feel at home. It is a wonderful example of teamwork and compassionate care. The new staff and administrators provide quality care and keep families informed about care plans. The staff truly care, and that care shows in everything they do. It is an outstanding nursing home, with the staff who make it shine. The facility is clean and welcoming, and the people inside make the biggest difference. Residents are treated with dignity, and the staff are dedicated to making their lives better each day. The activities and therapy teams engage residents and help improve outcomes. The admissions and front office staff provide a warm, welcoming experience. The staff are cheerful, helpful, and pleasant, and they go out of their way to help.
It is described as a death sentence for a loved one sent there due to infections and poor care outcomes. The reviewer calls the facility the worst-run facility around. There is pervasive miscommunication and a pattern of blaming others rather than accountability. The site administrator does not return phone calls and fails to respond to inquiries. Much of the staff spend time on their phones, with limited direct care. The facility is described as infested with diseases, with staff who do drugs, and with filthy, neglectful conditions. The facility is dirty, cramped, and smells, with a suggestion that it should be shut down. A relative developed a severe bed sore that progressed to sepsis, indicating neglect. The reviewer advises not placing a loved one there due to unsafe and substandard care. There are accusations that the facility plays with people's money for profit.University Hills Health and Rehabilitation in Pensacola is best suited for families seeking a facility that has recently overhauled its leadership and is pushing a resident-centered, teamwork-driven culture. In practical terms, it works well for residents who benefit from a strong front-line caregiving team, a visible commitment to care planning, and an active, engaging activities program. Those who want steady, approachable leadership and a facility with a collaborative atmosphere will find this community compelling, especially if a rehab-to-long-term-care transition is on the table and ongoing family communication is a priority.
However, several reviews flag reasons families may want to look elsewhere. A sizable portion of the feedback centers on serious concerns about management, consistency, and responsiveness. Some families report miscommunication, lengthy delays in returning calls, and a perception that accountability varies by shift or department. Others recount troubling personal experiences - ranging from understaffing perceptions and inconsistent wound care to allegations of neglect and even deterioration in a resident's condition after transfers. The volume and variety of these accounts create a reality check: not every experience aligns with the best-case rhetoric, and families should be prepared for variability.
The strongest positives here are tangible and actionable. The new leadership is repeatedly described as strong, approachable, and invested in turning the building into a place residents are proud to call home. Direct caregivers, nurses, and the therapy team are frequently praised for competence and dedication, with several accounts highlighting improvement in care plans, better communication with families, and proactive engagement from the activities staff. The admissions team, front office, and social work staff are cited as warm and welcoming, and the facility is portrayed as clean and well-maintained despite being older in construction. When the leadership and staff are aligned, the result is a respectful, supportive environment that respects residents' privacy and life choices.
Yet the cons cannot be dismissed. In several reviews, care quality appears tightly tied to staffing realities and the consistency of leadership, with reports of frequent communication gaps and administrative bottlenecks. Instances described as lapses in wound care, delays in updating treatment plans, and unclear care transitions point to risk areas that require vigilant oversight. There are also alarming anecdotes about the food quality, meal variety, and overall resident satisfaction. Financial and administrative frustrations surface in some reviews as well, including concerns about responsiveness, accountability, and the overall reliability of management to address complaints promptly. Taken together, these threads suggest a facility that can be excellent under stable leadership and robust staffing, but not uniformly so.
From a decision-making perspective, these dynamics mean careful due diligence is essential. Families should verify recent survey results and ask to meet with the current director of nursing, the administrator, and the social worker to understand the present stabilization plan. Request specific examples of updated care plans, daily nursing updates, and how family communication is structured for both short-term rehab and long-term residents. Inquire about staffing patterns, shift coverage, and the facility's action plans for any past deficiencies. A candid tour that includes conversations with residents and family members currently living there will reveal whether the daily reality matches the improvements touted by positive reviews.
Ultimately, the community offers meaningful upside for those who can align expectations with its current trajectory. It is a facility showing genuine progress in leadership and frontline care, with a solid therapy framework and an active activities environment that can enrich residents' days. But the decision hinges on risk tolerance for inconsistent communication and the potential for variability in care quality. If a family prioritizes demonstrable, ongoing improvements and is prepared to stay engaged with care planning and oversight, University Hills can be a strong fit. If, however, steady, uniform performance, transparent communication, and unambiguous accountability are non-negotiables, exploring other Pensacola options may yield more consistent peace of mind.
120 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Pensacola Regional (5 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.University Hills Health And Rehabilitation in Pensacola, FL is a top-notch assisted living community that offers a wide range of amenities and care services to cater to the unique needs of its residents.
The community features a beauty salon where residents can pamper themselves and a fully furnished dining room where they can enjoy restaurant-style meals. There is also a small library and gaming room for entertainment, as well as a fitness room and wellness center to promote physical health.
Residents can take advantage of the outdoor space in the garden or utilize the computer center with Wi-Fi/high-speed internet for their personal use. Community-operated transportation and transportation arrangement services are available for non-medical needs as well as doctor's appointments.
When it comes to care services, University Hills Health And Rehabilitation provides round-the-clock supervision and assistance with activities of daily living such as bathing, dressing, and transfers. The staff also ensures proper medication management and meal preparation according to specific dietary restrictions, including diabetes diets.
For mental wellness, there is a dedicated program in place to support residents' emotional needs. Additionally, planned day trips, resident-run activities, scheduled daily activities, and fitness programs are organized to keep residents engaged.
Located conveniently near several cafes, pharmacies, physicians' offices, restaurants, places of worship, and hospitals - University Hills Health And Rehabilitation provides easy access to essential services in the surrounding area.
Overall, this assisted living community aims to provide utmost comfort and convenience while ensuring the well-being of its residents through exceptional care services and an array of amenities.
University Hills Health And Rehabilitation is located at 10040 Hillview Road, Pensacola, FL 32514 in Escambia County, Florida
Cross Creek Health Care Ctr
Pensacola, FL
Strong access to healthcare, pharmacies, and nearby amenities.
The Residence
Pensacola, FL
Small, 32-bed community with memory care, 24/7 supervision, and engaging activities.
Baptist Manor
Pensacola, FL
Excellent access to healthcare and nearby amenities.
Arcadia Health & Rehabilitation Center
Pensacola, FL
Caring staff with attentive CNAs and engaging activities.
Pensacola Cluster
Pensacola, FL
Strong access to dining, healthcare, and places of worship in a vibrant Pensacola area.
Azalea Trace
Pensacola, FL
Beautiful grounds, friendly staff, and extensive amenities and housing options.
Haven of Our Lady of Peace
Pensacola, FL
Comprehensive rehab services with friendly, clean environment.
Bayside Health And Rehabilitation Center
Pensacola, FL
Friendly, attentive staff with effective therapy and engaging activities.
Veranda of Pensacola
Pensacola, FL
Welcoming atmosphere with friendly staff and a wide range of amenities.
Effective Strategies for Keeping Seniors' Minds Active: A Deep Dive into Brain Games and Apps
The article outlines strategies for keeping seniors' minds active through brain games and apps, highlighting the importance of cognitive exercises, social engagement, and a healthy lifestyle in combating cognitive decline. It emphasizes the benefits of various types of games and offers practical tips for maintaining mental wellness through enjoyable activities while acknowledging their limitations.
In-Depth Look at the VA Aid and Attendance Program
The VA Aid and Attendance program offers financial assistance to veterans needing help with daily activities due to health issues, available through a pension for low-income wartime veterans or an allowance for 100% disabled individuals. Eligibility depends on medical documentation of care needs and navigating guidelines about income and service history, with funds being usable for various healthcare-related expenses.
Nurturing Our Loved Ones: A Daughter's Journey in Caring for Her Mother
Please provide the content you'd like summarized.
