The Residence
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10075 Hillview Road, Pensacola, FL 32514
For more information about senior living options: (844) 490-3973
The Residence offers distinct pricing structures for its accommodations, reflecting the premium experience provided. For a semi-private room, residents can expect to pay $4,950 per month, which is notably higher than the average costs in both Escambia County ($3,209) and the broader state of Florida ($3,009). Additionally, the studio option at The Residence is priced at $6,500 per month, again surpassing local rates - Escambia County's average studio cost is $4,277 while Florida averages around $3,823. This pricing structure underscores The Residence's commitment to offering elevated services and amenities that differentiate it from other options in the region.
| Floor plans | The Residence | Escambia County | Florida |
|---|---|---|---|
| Semi-Private | $4,950 | $3,209 | $3,009 |
| Studio | $6,500 | $4,277 | $3,823 |
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Nicole Nelson is absolutely wonderful, and her vibrant personality exemplifies Azalea Trace's welcoming atmosphere. Tuesday Broxon is extremely talented, personable, and brings creative ideas for finishes and space customization. Nicole and Tuesday are tremendous assets to the Azalea Trace community; they are patient, upbeat, and collaborative. They know residents by name and provide outstanding educational programming and support for prospective and new residents. The Azalea Trace community is consistently friendly and helpful, with residents and staff working well together. New residents feel that Azalea Trace is a welcoming place to call home, with apartment locations and views they love. The surrounding area offers walking trails, kayaking on nearby streams, and easy access to a vibrant downtown Pensacola. The dining room delivers high-quality meals with many menu options, making every meal feel special. The fitness programs, such as pool aerobics, are top-notch and supported by creative staff. Azalea Trace sets the standard for long-term care in the area.
They had to endure a deposit refund process that took over 78 days and 7 emails, signaling serious organizational issues. They alleged that a staff member used a racial slur toward their grandmother and threatened to eject her, describing the facility as a racist establishment. They stated that while nursing staff are capable, pay is so low that the facility struggles to retain good staff. They felt they did not receive everything promised, noting rate increases higher than quoted and amenities not implemented. They reported being unable to get a phone call answered or spoken to by anyone. They criticized some staff for making idle promises that required frequent reminders. They noted the buy-in was expensive.Relocating a beloved parent from South Florida to Pensacola is a big life move, and the journey into Azalea Trace has been approached with warmth, thorough planning, and a genuine sense of partnership. As the adult daughter coordinating the transition, I've consistently found Azalea Trace to be more than a senior community - it feels like a home where careful attention to individual needs, clear communication, and a welcoming atmosphere come from the people who work there and from the residents who call it home. From the very first conversations, I was struck by how the team made the process feel manageable rather than overwhelming, and how their enthusiasm translated into real progress for my mom's move.
Nicole Nelson, the Life Care Specialist who has guided us from the outset, has been a standout partner in this journey. Her love for her job shines through in every interaction, and it's clear she genuinely enjoys helping families through the intricacies of choosing the right living arrangement. Nicole arranged tours, helped us select the ideal floor plan and unit location in the midrise, and coordinated the paperwork with efficiency and care. Her upbeat, positive personality has a way of making the whole experience feel collaborative and reassuring. Nicole's approach embodies the welcoming culture of Azalea Trace and reassures us that our mom will be in a supportive, well-organized community.
As the move progressed, Tuesday Broxon - the move-in coordinator - joined our planning and added her own indispensable strengths. Tuesday is extremely talented, personable, and creative, offering thoughtful ideas for finishing touches and customizing my mom's new space to meet her preferences and needs. Her artistic eye and sunny demeanor helped us feel confident about making Azalea Trace feel like home even before the move-in day. The teamwork between Nicole and Tuesday - two dedicated professionals who know residents by name and go the extra mile to provide educational programming and practical support - has been a major factor in our peace of mind about this transition.
Beyond the formal process, Azalea Trace as a community has proven to be a rich, multi-dimensional place to live. The sentiment from many residents is that the staff and residents work together seamlessly to address needs and to create opportunities for life to be enjoyed together. There is a sense of belonging here: a place where people are friendly, where conversations flow easily, and where help is readily available. The environment is described as one with more to do than one can fully participate in, which speaks to both the range of programming and the energy of the community. It's not just the amenities - the people themselves are a major part of what makes Azalea Trace feel like home.
The resource pool at Azalea Trace is expansive and well-utilized. Residents have access to a variety of fitness programs, including pool aerobics, and there are plenty of opportunities to stay active and engaged. The dining room is celebrated as a highlight - described by some as a five-star dining experience with abundant menu options and thoughtful service. The surrounding area adds to the appeal: walking trails, proximity to downtown Pensacola's vibrant scene, and even opportunities to kayak on nearby streams contribute to a lifestyle that feels both active and balanced. The on-site facilities - such as the "machine shop" that one reviewer happily described as the best and the largest - underscore the range of interests that Azalea Trace can accommodate, whether residents are pursuing hobbies, fitness, or social engagement. It's easy to see why many say this is a place where they feel secure, supported, and inspired to live life fully.
Of course, no community is without its challenges, and a number of reviewers have raised concerns worth noting for anyone considering a move here. Some prospective residents and their families have experienced delays in refunds and changes in promises that were initially made during the signing and moving process. In one instance, a refund of a $1,200 deposit took a lengthy period - many emails and more than two months - to finalize. Comments like these point to organizational financial strains or communication gaps that can affect the transition experience, even in otherwise positive settings. Other reviews mention rate increases that outpaced initial quotes and some amenities that were promised but not yet implemented, suggesting that financial expectations and timelines may require careful handling during negotiations and planning.
There are also practical aspects that potential residents might want to scrutinize more closely. A few reviewers noted challenges with getting timely phone calls or responses, a reminder that even in highly regarded communities, routine administrative friction can occur. There are opinions about staff compensation and turnover that hint at broader labor challenges - issues that can color perceptions of care quality and consistency. And while the majority of experiences described are very positive, one reviewer recounted a disturbing incident involving a staff member described as a manager who used racist language toward a resident's grandmother and threatened to remove her, with the reviewer noting that the person claimed to be a manager. This is a serious concern and one that underscores the importance of ongoing oversight, respectful conduct, and transparent accountability within any community. There are also practical reminders for newcomers, such as a note about GPS directions and entrances, which can affect first impressions and ease of arrival.
Overall, the blend of personal attention from Nicole and Tuesday, the depth and breadth of on-site amenities, the vibrancy of the surrounding Pensacola area, and the sense of community among residents and staff combine to make Azalea Trace a compelling option for families seeking a supportive, active, and welcoming place for a loved one to call home. Our experience has been overwhelmingly positive: a strong sense of partnership, clear guidance through every step of the move, and a statement of belief that this will be a lasting, fulfilling chapter for my mom and our family. While it's important to acknowledge the concerns raised by a subset of reviewers - financial processes, communication gaps, and the need for ongoing attention to staff conduct - these do not diminish the many voices that celebrate the warmth, care, and vitality that Azalea Trace embodies. For our family, the combination of exceptional frontline staff like Nicole and Tuesday, a robust array of activities and amenities, and a welcoming, neighborly atmosphere makes Azalea Trace feel like a true home where loving kindness lives.
32 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Pensacola Regional (5 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults. Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Residence in Pensacola, FL is a senior living community that offers various types of care, including memory care and skilled nursing facility services. Our residents can enjoy a comfortable and fully furnished living space with amenities such as cable or satellite TV, Wi-Fi/high-speed internet, and a small library for leisure reading.
We provide 24-hour supervision to ensure the safety and well-being of our residents. Our dedicated staff is always available to assist with activities of daily living, including bathing, dressing, and transfers. We also offer specialized care for those with diabetes, providing diabetic diets and medication management.
At The Residence, we prioritize the mental wellness of our residents. We have a mental wellness program designed to support those with mild cognitive impairment and memory-related challenges. Our specialized memory care programming is tailored to meet the unique needs of individuals with memory loss.
Dining at The Residence is catered to individual dietary restrictions. Our restaurant-style dining experience provides delicious meals prepared by our staff who are trained in special dietary requirements.
We believe in keeping our residents engaged and active. Our community offers resident-run activities as well as scheduled daily activities to encourage social interaction and promote overall well-being.
Located in Pensacola, FL, The Residence benefits from its close proximity to several cafes, pharmacies, physicians, restaurants, places of worship, and hospitals. Residents have convenient access to these services within their neighborhood.
If you or your loved one are looking for a caring environment that offers personalized assistance and engaging activities while promoting independence and quality of life, The Residence in Pensacola is an ideal choice for assisted living.
Located in Pensacola, Florida, this area boasts a variety of healthcare options, including physicians specializing in neurological disorders, family practice, and pediatrics. Nearby hospitals such as Baptist Medical Group and West Florida Regional Medical Center provide convenient access to medical care. In terms of dining choices, residents can enjoy fast food options like Burger King and Chick-Fil-A or opt for healthier fare at Panera Bread. Additionally, several pharmacies are within close proximity for medication needs. Places of worship such as Olive Baptist Church and Gulf Coast Christian Church offer spiritual support for those seeking a community connection. Overall, this area provides seniors with essential services and amenities in a convenient location.
The Residence offers distinct pricing structures for its accommodations, reflecting the premium experience provided. For a semi-private room, residents can expect to pay $4,950 per month, which is notably higher than the average costs in both Escambia County ($3,209) and the broader state of Florida ($3,009). Additionally, the studio option at The Residence is priced at $6,500 per month, again surpassing local rates - Escambia County's average studio cost is $4,277 while Florida averages around $3,823. This pricing structure underscores The Residence's commitment to offering elevated services and amenities that differentiate it from other options in the region.
The Residence is located at 10075 Hillview Road, Pensacola, FL 32514 in Escambia County, Florida
The Residence offers a comprehensive approach to memory care through its various features, each tailored to address the unique challenges faced by individuals with dementia or Alzheimer's disease. Assistance with dressing and bathing not only promotes dignity but also supports physical well-being, while medication management ensures that residents adhere to their treatment plans, reducing anxiety associated with missed doses. Meal preparation and service cater to nutritional needs, fostering both physical health and social interaction during dining experiences. Activities of daily living assistance empowers residents to maintain autonomy in manageable tasks, enhancing their sense of purpose. The provision of assistance with transfers minimizes fall risks and enhances mobility, crucial for maintaining independence. With 24-hour supervision, residents benefit from a safe environment where caregivers can promptly respond to any needs or emergencies. Additionally, the mental wellness program and specialized memory care programming offer cognitive engagement strategies that stimulate mental function and emotional resilience, particularly beneficial for those experiencing mild cognitive impairment. Collectively, these services foster a supportive atmosphere conducive to maintaining quality of life for memory care residents.
The Residence on seniors.fyi includes 12 photos including images showing bedroom, interior, decor, bathroom, painting, healthcare, nurse, outdoors, and more.
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Interior
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Bedroom
Outdoor
Bathroom
Painting
Healthcare
Art
