Arcadia Health & Rehabilitation Center in Pensacola, FL
Arcadia Health & Rehabilitation Center is a nursing home community in Pensacola, FL.
Information last verified:
10095 Hillview Road, Pensacola, FL 32514
For more information about senior living options: (866) 208-4318
3.3 from 88 reviews
5 stars
43
4 stars
8
3 stars
3
2 stars
4
1 stars
30
Overall Review of Arcadia Health & Rehabilitation Center
common14 reviews mention this
Staff compassion shows up in care
Many residents describe attentive, caring staff who treat them with respect.
A recurring theme is that residents and families feel supported by people who are kind and responsive day to day. Multiple reviews single out nursing, CNAs, therapists, social services, and front-office staff as helpful and respectful, with care that feels more personal than clinical. Several families also describe improved well-being or confidence in the facility because they felt their loved one was being looked after consistently.
caveat10 reviews mention this
Cleanliness is a mixed picture
Cleanliness concerns appear in reviews alongside reports of a very clean facility.
Some reviewers praise the facility as clean, with residents calm and well attended. Other reviews describe serious cleanliness problems, including unsanitary conditions and filth that families say they would not tolerate for a loved one. Because both perspectives show up, cleanliness seems inconsistent depending on experience and timing.
caveat9 reviews mention this
Communication and call response vary
Several families say communication and response times can be frustrating.
Some reviews describe delays or missed care when help is needed, including nurses taking a long time to respond. Others report trouble reaching staff at night, difficulty getting answers, or feeling like concerns were not addressed promptly. A few families also mention having to stay vigilant and advocate for correct care as shifts change.
caveat6 reviews mention this
Food quality comes up often
Reviews frequently mention dining, with complaints about meal quality and temperature.
Dining is mentioned both positively and negatively, with multiple families commenting on meal quality. Several reviews describe food that is cold, repetitive, or not appetizing enough for residents, while others say the food and menu selections were excellent or that caregivers supported preferences. Overall, meal experience does not appear consistent across reviewers.
common6 reviews mention this
Rehab teamwork gets credit
Therapy teamwork is a common bright spot in rehab experiences.
Rehabilitation support is a recurring strength, with multiple reviews praising physical therapy and occupational therapy for consistency and professionalism. Some residents and families describe teamwork across departments and improved strength as a result of the therapy. At the same time, a few reviews also note that communication about care can lag, so therapy quality is not always paired with smooth coordination.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.
Features
Housing
150 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Pensacola Regional (5 miles away)
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Physicians
Emerald Coast Center for Neurological Disorders (0.5 miles)
Jeff Atwood, MD (0.5 miles)
Juliet Marie De Campos (0.6 miles)
Gulf Coast Primary Care (0.6 miles)
Pensacola Pediatrics (0.7 miles)
Sacred Heart Health System-Family Practice (1.2 miles)
The guide outlines the rising costs of 24/7 in-home care, ranging from $10,000 to over $20,000 monthly, driven by factors such as location and caregiver qualifications. It discusses the limited coverage by Medicare and private insurance, potential Medicaid support, and the emotional and living condition considerations influencing families' decisions on care arrangements.
Home health nursing is an expanding field where licensed professionals provide specialized medical care in patients' homes, addressing the needs of an aging population through personalized services like assessments and medication management. Effective collaboration with healthcare teams, cultural sensitivity, and quality assurance measures are essential for fostering trust and ensuring positive patient outcomes.
Medicare covers in-home health care services, which are medical and provided by licensed professionals under a physician's supervision, whereas non-medical personal assistance is generally not covered unless part of a broader skilled care plan. Eligibility for benefits depends on being homebound and needing intermittent skilled services from a Medicare-certified agency, with specific coverage limitations and additional resources available for navigating options.
Arcadia Health & Rehabilitation Center photos
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