Oakbridge Terrace At Azalea Trace in Pensacola, FL

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Oakbridge Terrace At Azalea Trace in Pensacola, FL

10100 Hillview Dr, Pensacola, FL 32514

For more information about senior living options: (844) 490-3973

4.5 from 66 reviews
5 stars
52
4 stars
6
3 stars
3
2 stars
1
1 stars
4

Assisted Living Independent Living Memory Care

Overall Review of Oakbridge Terrace At Azalea Trace

Pros

  • pro Nicole Nelson is absolutely wonderful, and her vibrant, positive personality exemplifies Azalea Trace's welcoming atmosphere.
  • pro Tuesday Broxon is extremely talented and personable, with a positive approach and creative ideas for customizing residents' spaces.
  • pro Nicole and Tuesday are tremendous assets to the Azalea Trace community, consistently caring, upbeat, and collaborative.
  • pro The Azalea Trace community is friendly and welcoming, with staff and residents working well together.
  • pro The dining room offers a wide variety of menu options and makes meals feel like a five-star dining experience.
  • pro The fitness programs, including pool aerobics and other activities, are top-notch with excellent staff.
  • pro Azalea Trace features beautiful walking trails, scenic views, and opportunities for outdoor recreation like kayaking.
  • pro Azalea Trace provides outstanding service and amazing educational programming for prospective and new residents.
  • pro The community is a wonderful place to retire, with great location and a sense of security.
  • pro Azalea Trace sets the standard for long-term care in the area.

Cons

  • pro The reviewer notes serious organizational issues, citing financial difficulties and a slow $1,200 deposit refund that took 78 days and seven emails to process.
  • pro The reviewer alleges a racist incident where a staff member used the N-word toward the reviewer's grandmother and threatened to remove her, describing the experience as unpleasant.
  • pro The reviewer states that promises were not kept, with rate increases higher than quoted and amenities promised but not implemented.
  • pro The reviewer reports difficulty contacting the facility by phone, with no one available to speak to them.
  • pro The reviewer says nurse and aide pay is so low that the facility cannot retain good staff.
  • pro The reviewer felt the facility was not particularly spectacular compared with other senior homes.

Review

Oakbridge Terrace at Azalea Trace in Pensacola is best suited for seniors who want a lively, full-service continuum-of-care community where daily life is anchored by social engagement, robust amenities, and ready access to on-site care as needs evolve. Families relocating from out of town will find a team approach that eases transitions, with dedicated professionals like a Life Care Specialist and a move-in coordinator guiding tours, floor-plan choices, and finish selections. The environment feels welcoming, personal, and busy with programming - an atmosphere that helps residents and families feel secure about a future supported by a built-in community.

Those with tighter budgets or those needing near-immediate move-in with predictable costs may want to explore alternatives. Several reviewers flag price increases beyond initial quotes, and a deposit refund took months, signaling potential financial clarity risks. A handful of residents or families also raised concerns about staff pay and turnover, which can affect consistency of care. And there is at least one report of discriminatory behavior that, while isolated, is not something to overlook. The point is not to dismiss Azalea Trace but to recognize that expectations around cost transparency and management responsiveness require careful verification.

On the bright side, the core advantages are compelling. The staff appears genuinely engaged, with standout individuals who consistently go the extra mile to ease transitions and to educate prospective and new residents. The dining program earns frequent praise - menu variety, quality, and service make meals feel like a boutique experience. Fitness and recreation options are abundant, from pool activities and walking trails to kayaking access and hobby facilities - creating a lifestyle that invites participation rather than passive observation. The setting is aesthetically pleasing, with well-kept grounds, courtyards, and secure environments that support independence with peace of mind.

Yet the campus is not without friction. The most persistent concerns relate to financial promises and administrative responsiveness: delays in deposits, lengthy refunds, and questions about what was promised versus what is delivered. Move-in timelines can stretch, and communications at times lag, leaving families feeling out of the loop. Some residents describe the care team as excellent, but outside factors - staff wages and turnover - can ripple into consistent coverage and familiarity. An incident described as discriminatory by a reviewer cannot be ignored, and it signals a need for vigilant governance, ongoing staff training, and transparent accountability.

For decision-making, the practical move is to insist on written, transparent terms: a clear schedule of fees, what is included, and any anticipated increases; a documented move-in timeline with contingency plans; direct access to the executive director or care leadership for any red flags; and confirmation of how the not-for-profit claim aligns with actual operating practices. Prospective residents should sample the dining room, test memory-care or assisted-living components if needed, and speak with current residents about consistency of care. In addition, inquire about staffing ratios, wage-and-benefit structures, and how education programs are sustained year to year to ensure the level of care matches the community's promises.

Overall, Azalea Trace stands out as a top-tier option for Pensacola-area families who value a vibrant, connected lifestyle with ready access to care, excellent dining, and abundant recreation. The community excels at cultivating warmth, personal attention, and a sense of security that makes a big difference as someone's needs evolve. The decision hinges on whether the cost, promises, and governance align with the family's budget and expectations. If transparency and prompt, accountable management are confirmed in writing, moving forward is a prudent choice. If not, families should treat Azalea Trace as a strong contender among alternatives and compare options closely, focusing on value, reliability, and the specific senior-care trajectory.

Features

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Independent Living Independent LivingIndependent living communities are important for seniors because they offer a safe and supportive environment where older adults can live independently while still having access to amenities and services that enhance their quality of life. These communities provide social opportunities, recreational activities, and assistance with daily tasks, promoting overall well-being and allowing seniors to maintain their independence for as long as possible.
  • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.

Amenities

  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Devotional services off-site Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
  • Indoor common areas Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.

Transportation

  • Pensacola Regional (5 miles away) Pensacola Regional (5 miles away)

Care Services

  • Ambulatory care Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
  • Diabetic care Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.

Dining

  • Meals provided Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities.

Activities

  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Devotional activities offsite Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness.

Description

Oakbridge Terrace at Azalea Trace in Pensacola, FL is a vibrant assisted living community that offers a comfortable and enriching environment for seniors. With a focus on promoting independence and providing high-quality care, this community offers both Independent Living and Memory Care options to cater to the unique needs of each individual.

Residents at Oakbridge Terrace can enjoy a wide range of amenities designed to enhance their overall well-being. Devotional services off-site provide spiritual support and connection for those who desire it, while indoor common areas create inviting spaces for socializing and relaxation.

The dedicated care team at Oakbridge Terrace also provides specialized diabetic care, ensuring that residents with diabetes receive the support they need to manage their condition effectively. This includes monitoring blood sugar levels, medication management, and providing healthy meal options tailored to specific dietary requirements.

Engaging activities are an integral part of life at Oakbridge Terrace. Devotional activities allow residents to nurture their spirituality and faith outside the community, fostering a sense of belonging. Additionally, being situated in close proximity to numerous cafes, pharmacies, physicians' offices, restaurants, places of worship, and hospitals offers convenience and accessibility for residents seeking amenities or medical services nearby.

Oakbridge Terrace at Azalea Trace is committed to creating a warm and supportive environment where seniors can thrive. With its well-rounded offerings and convenient location, this assisted living community provides an exceptional experience for its residents.

Nearby Places of Interest

Cafes

  • Starbucks (0.6 miles)
  • Panera Bread (1.1 miles)
  • Maynard's Donut Co. (2.4 miles)
  • Coffee Guy Cafe (3.2 miles)

Restaurants

  • Goat Lips Chew & Brewhouse (0.8 miles)
  • Chick-Fil-A (1.1 miles)
  • Burger King (1.1 miles)
  • Firehouse Subs (1.2 miles)
  • Sonic Drive-In (1.2 miles)
  • Foosackly's (1.3 miles)
  • Coastal County Brewing Company (2.1 miles)

Physicians

  • Emerald Coast Center for Neurological Disorders (0.8 miles)
  • Jeff Atwood, MD (0.8 miles)
  • Juliet Marie De Campos (0.8 miles)
  • Gulf Coast Primary Care (0.9 miles)
  • Pensacola Pediatrics (1 miles)
  • Sacred Heart Health System-Family Practice (1.5 miles)
  • Pensacola Pediatrics - Johnson Avenue (1.6 miles)

Hospitals

  • Baptist Medical Group (0.8 miles)
  • West Florida Regional Medical Center (1.7 miles)
  • Fairvue Family Wellness (1.7 miles)
  • Sacred Heart (2.5 miles)
  • Davita Kidney Care (3 miles)
  • Labor& delivery (4.3 miles)
  • Sacred Heart Hospital (4.4 miles)

Pharmacies

  • Pegasus Laboratories (1 miles)
  • Walgreens (1.8 miles)
  • CVS Pharmacy (2.1 miles)
  • Walgreens (2.2 miles)
  • Walmart Pharmacy (3 miles)
  • Winn-Dixie (3.1 miles)
  • Winn-Dixie (3.2 miles)

Places of Worship

  • Pensacola Mosque (1.7 miles)
  • Olive Baptist Church (2.1 miles)
  • Gulf Coast Christian Church (3.3 miles)

Frequently Asked Questions

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Related Resources

  • dementia paranoiaDementia, Paranoia, and Caregiver Guidance: Understanding the Connection

    Dementia encompasses progressive neurological disorders that impair cognitive functions and can lead to paranoia due to cognitive decline and emotional changes. The article discusses the triggers of paranoia in dementia, caregiver strategies for managing it, and the importance of distinguishing between dementia-related paranoia and other psychiatric conditions.

  • memory care activitiesEngaging Memory Care Activities That Enhance Quality of Life

    Memory care activities are essential for improving the quality of life of seniors with cognitive impairments, as they stimulate cognitive function, promote well-being, and encourage social interaction through tailored strategies. These activities combine structured exercises with spontaneous tasks, sensory engagement, physical workouts, creative pursuits, and intergenerational interactions to enhance emotional connection and a sense of purpose.

  • when to move from assisted living to memory careWhen to Transition from Assisted Living to Memory Care: Key Indicators, Steps, and Finding the Right Community

    Transitioning from assisted living to memory care is driven by an individual's cognitive decline and specific needs, requiring careful evaluation of indicators like increased confusion and wandering. The process involves consulting medical professionals, researching suitable communities, considering financial and legal aspects, and ensuring effective communication for personalized care plans.