Oaks Of Kissimmee Health And Rehabilitation Center
Save320 North Mitchell Street, Kissimmee, FL 34741
For more information about senior living options: (844) 490-3973
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Care facilities in the Kissimmee area are described by families and residents as a mixed bag, where some experiences feel truly compassionate and well-coordinated, while others reveal serious gaps in staffing, safety, and daily care. Across the many reviews, the stories touch on two very different realities: a number of residents and their families praise the kindness, attentiveness, and teamwork they found, and others recount frustration with slow responses, inadequate attention, and troubling conditions. The place most often referenced in these narratives is Kissimmee Health Center, with Orchid Cove Kissimmee appearing as a renamed or related facility in several accounts. Taken together, the reviews sketch a portrait of a facility that can feel like a family to some, yet to others can feel painfully understaffed and fraught with inconsistencies.
On the negative side, several reviewers paint a stark picture of neglect and poor safety. One account bluntly states that the service was "really bad" from start to finish, noting understaffing as a core problem and describing security as a non-priority. Calls for help reportedly went unanswered for long periods, the facility allegedly smelled unpleasant, and patients were frequently seen in hallways calling for assistance. Another reviewer repeats the sentiment with strong language: "This place has the worst service. They don't treat our family members well," alleging missing or insufficient care, lack of appropriate food, and failure to assist with basic needs. A separate visitor describes a frightening personal experience, reporting hours of waiting in a bathroom, missed allergy instructions, and a kitchen process that failed to honor documented dietary restrictions, all of which left the patient fearful for their life and seeking guidance on how to escalate the matter. A recurring theme is that some staff can be capable, but the overall experience is undermined by delays, miscommunications, and an apparent gap between policy and practice.
Other reviews amplify these concerns by emphasizing a broader pattern of neglect. One message simply states that "no one wants to help the patients," with patients repeatedly left to go unattended or moved around care tasks without proper coordination. The frustration extends to practical details that should be straightforward in a medical setting - consistent assistance with personal hygiene, timely responses to call bells, and careful attention to allergy information. Taken together, these accounts convey a worrying impression that, for some residents, daily life in the facility feels disjointed or unsafe, and that essential supports can be slow or inconsistent.
Yet the same set of reviews includes a substantial counterpoint: a strong, almost overwhelming display of gratitude for Kissimmee Health Center and its staff. Many families recount experiences of warm, responsive care and a clean, welcoming environment. They describe staff who are quick to answer bells, who treat residents with genuine kindness, and who go above and beyond to help with daily needs, activities, and therapy. One reviewer calls the center "a special place," praising how the staff and residents have formed a close, family-like community. They emphasize that the facility is well kept, has no unpleasant odors, and that the staff are attentive, friendly, and respectful from the front desk to the night team. According to these voices, therapists work diligently to restore function, activities are engaging, and the kitchen staff are flexible and accommodating when dietary needs arise. In some of these accounts, the care team is described as "professional, human and moral," with therapists and CNAs earning consistent praise for their dedication and skill.
Several narratives drill into particular examples of exemplary care. Families recount moments when caregivers treated their loved ones as if they were family members, not just patients. One long, heartfelt message thanks a long list of caregivers by name - Antionette, Bery, Elizabeth, Katricia, Marta, Barbara, Terry, Felicity, Margaret, Asunci?n, Shana, Donna, and many others - acknowledging the personal warmth and professional competence that helped a loved one recover and feel cherished. Another review emphasizes the "excellent care" provided during elective rehab stays, noting coordination among medical staff, psychiatrists who helped with sleep and paranoia, and physical therapists who helped a frail relative regain strength. In these accounts, the center is described as a place where patients are listened to, where care plans are discussed in care conferences, and where the overall experience can be uplifting, even transformative.
There is also recognition of the challenges and imperfections that can accompany any large care facility. Positive notes about a rehab-focused environment highlight effective physical therapy, occupational therapy, and speech therapy that help patients get back on their feet. Reviewers point out the importance of onboarding, noting that better orientation and access to staff contact information could ease transitions and avoid miscommunications. Some references acknowledge that the physical building may be older, but insist that the internal care and clinical outcomes can still be very strong when the team functions well. A recurring thread is that the compassion and competence of staff are a major determinant of how a patient's stay will feel - whether it will feel like family support and respectful care, or like a hurried, under-resourced experience.
Taken as a whole, the collection of reviews paints a facility with genuine potential for outstanding, family-centered care, paired with critical shortcomings that can, in some cases, seriously affect safety and daily comfort. The residents who report positive, life-changing rehabilitation, attentive staff, and a supportive community present a compelling case for the center's strengths: dedicated therapists, responsive CNAs, and a culture that strives to treat every patient with dignity and kindness. But the voices that warn about delays, safety lapses, and food-allergy failures remind readers that not all stays unfold the same way, and that the quality of care can vary depending on staffing, oversight, and day-to-day operations. For families considering care in Kissimmee, the message seems to be that personal visits, direct conversations with care teams, and careful inquiries into staffing levels and daily routines are essential to determine whether a given stay will be held in high regard by loved ones or fall short of expectations.
The Oaks of Kissimmee Health and Rehabilitation Center in Kissimmee, FL is a premier assisted living community that offers a wide range of amenities and care services to meet the needs of its residents. Situated in a beautiful location, this community provides a comfortable and safe environment for seniors to thrive.
Residents at the Oaks of Kissimmee can enjoy the convenience of having a beauty salon on-site, ensuring they always feel their best. With cable or satellite TV available, they can relax and unwind in their fully furnished rooms equipped with private bathrooms. For technology enthusiasts, there is a computer center with Wi-Fi/high-speed internet access.
The community takes pride in promoting an active lifestyle. There is a fitness room where residents can engage in exercise programs tailored to their abilities and interests. They can also participate in various resident-run activities and scheduled daily activities, ensuring there is never a dull moment.
Dining at the Oaks of Kissimmee is restaurant-style, providing delicious meals prepared by professional chefs. Special dietary restrictions are accommodated, including diabetes diets. Residents can enjoy their meals in the elegant dining room or opt for outdoor seating in the beautiful garden.
Care services are available around-the-clock, with a 24-hour call system and supervision provided. Assistance is offered with activities of daily living such as bathing, dressing, and transfers. Medication management ensures that residents receive their medications on time.
Transportation arrangements are made both for non-medical purposes within the community and for doctors' appointments outside the facility. Move-in coordination makes transitioning into the community seamless for new residents.
For added convenience, there are four cafes, twelve pharmacies, eight physicians' offices, eight restaurants, one transportation service nearby, as well as one theater close to the community.
Overall, the Oaks of Kissimmee Health and Rehabilitation Center offers an exceptional assisted living experience with its comprehensive amenities and high-quality care services. It provides a nurturing environment where residents can live an active and fulfilling life while receiving the assistance they need.
Oaks Of Kissimmee Health And Rehabilitation Center is located at 320 North Mitchell Street, Kissimmee, FL 34741 in Osceola County, Florida
Oaks Of Kissimmee Health And Rehabilitation Center on seniors.fyi includes 7 photos including images showing decor, interior, hallway, healthcare, waiting area, dining, shower chair, living room, and more.
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