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2.7 from 77 reviews
5 stars
28
4 stars
2
3 stars
3
2 stars
5
1 stars
39
Overall Review of Terrace of Kissimee
common18 reviews mention this
Communication and call responsiveness vary
Residents and families describe mixed experiences with staff responsiveness.
Some families say they were kept informed, with social services and nurses getting back quickly and answering questions when they visited. Others describe long waits for help, delayed answers after call buttons, and difficulty getting phone calls returned or accurate updates about medications and care. A few reviewers also mention problems with visitors being able to see or contact loved ones without delays or barriers. Overall, communication and responsiveness come up frequently as a swing factor in day-to-day experience.
common14 reviews mention this
Cleanliness is a recurring point
Many reviewers comment on the facility’s cleanliness, both positively and negatively.
Several reviews describe the building as clean, updated, and well kept, including comments about tidy rooms and clean common areas. Other reviews directly contradict that, citing strong odors and instances where residents were described as filthy or left in soiled clothing. There are also mentions of hygiene concerns alongside broader care complaints. Because both positive and negative cleanliness feedback appears, it reads as inconsistent across experiences.
caveat13 reviews mention this
Food quality is hit or miss
Dining satisfaction ranges from decent to sharply criticized.
Some reviewers say meals were acceptable or even enjoyable, including one comment about being able to request alternatives. Others report meals being unappetizing, cold, overly salty or spiced, and sometimes arriving slowly via carts. A few describe texture changes for residents who needed soft or pureed foods, and some say that was not appealing even when it met dietary needs. Several critical reviews connect food problems to a lack of overall assistance with eating and medication delivery.
common11 reviews mention this
Rehabilitation therapy impressions differ
Therapy experiences run from highly helpful to repeatedly questioned.
On the positive side, multiple reviews credit therapists with strong rehabilitation progress and say physical therapy helped residents regain mobility or function. Some families also mention coordinated care and prompt updates from therapy and nursing staff. On the negative side, several reviewers complain that physical therapy assistance was limited or not delivered as expected, pairing that with medication and care concerns. Taken together, therapy quality appears to depend heavily on individual circumstances described in the reviews.
caveat12 reviews mention this
Care quality is sometimes described as poor
Some reviews allege serious breakdowns in nursing care.
A number of critical reviews describe missed needs such as medications, bathing or hygiene, and timely assistance, with some claiming residents went without adequate care for long stretches. Several of those reviews describe severe outcomes tied to care concerns, including infections, pressure wounds, and hospital transfers or worse. While a different group of reviewers describe compassionate, attentive care, the negative accounts are detailed and recurring enough to be a major caution in the overall feedback.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Types of Care
Skilled Nursing Facility
Transportation
Orlando International (10 miles away)
Videos
Nearby Places of Interest
This area of Kissimmee, Florida, offers a convenient and diverse range of amenities for seniors looking to relocate. With multiple pharmacies, physicians' offices, and healthcare facilities within close proximity, residents can easily access medical care and prescription services. Additionally, there are various dining options including fast food chains like McDonald's and more upscale choices like Culver's and Chick-Fil-A. For those who enjoy coffee or a light bite to eat, Starbucks and Panera Bread cafes are also nearby. Transportation options include the Tupperware Sunrail Station for easy access to public transit. The neighborhood also boasts entertainment options such as Regal The Loop & RPX theater, providing opportunities for leisure activities. Overall, this area provides a balance of convenience, healthcare access, dining choices, transportation options, and entertainment venues that can cater to the needs and preferences of seniors considering senior living in Kissimmee.
Pharmacies
Walgreens (0.8 miles)
CVS Pharmacy (0.9 miles)
Ritemed Pharmacy (1 miles)
CVS Pharmacy (1.2 miles)
Walgreens (2.1 miles)
CVS Pharmacy (2.4 miles)
CVS Pharmacy (3.4 miles)
Physicians
Advanced Diagnostic Group (1 miles)
Osceola Neurohealth Surgical Associates (1 miles)
Osceola Regional Medical Center (1 miles)
Orlando Pediatrics (1.1 miles)
DaVita Kissimmee Dialysis (1.2 miles)
Hunter's Creek Medical Associates (2.3 miles)
Florida Department of Health, Osceola County Health Department, Kissimmee Health Center (2.5 miles)
Restaurants
Culver's (1.9 miles)
Florida Bakery (2 miles)
Chick-Fil-A (2.2 miles)
McDonald's (2.2 miles)
McDonald's (3.5 miles)
Miller's Orlando Ale House - Hunter's Creek (3.9 miles)
Terrace of Kissimee on seniors.fyi includes 9 photos including images showing outdoor, landscaping, interior, garden, dining, healthcare, piano, entrance, and more.
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Exercise Equipment, Gym, Rehabilitation, Treadmill, and Fitness Center
Healthcare
Piano
Palm Trees and Residential Building
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