Advent Health Kissimmee

Pros

• At AdventHealth Kissimmee, the staff, including the doctor, are described as wonderful, professional, friendly, and informative, making patients feel safe.
• The AdventHealth Kissimmee facility is clean, with caring, competent nurses and staff.
• The emergency and inpatient care at AdventHealth Kissimmee are fast-acting and consistently attentive to patients' needs.
• Jose, the night-shift nurse on the 5th floor at AdventHealth Kissimmee, went above and beyond in care, kindness, and reassurance.
• The surgeons and operating room teams at AdventHealth Kissimmee are professional, compassionate, and reassuring throughout the procedure and recovery.
• Patients at AdventHealth Kissimmee feel treated like family, with care delivered with warmth, compassion, and dignity.
• Pre-op teams at AdventHealth Kissimmee are outstanding, greeting patients warmly and easing nerves.
• Post-operative care at AdventHealth Kissimmee is characterized by kindness, professionalism, and attentiveness from nurses and techs.

Cons

• They caution others not to take their loved one there.
• They describe the hospital as under-staffed, with one nurse for the whole facility, forcing longer stays.
• They report bad customer service and a poor location, advising others not to go there.
• They had a very bad experience with several staff members, including doctors, the case manager, and the lead nurse.
• They felt the doctors did not coordinate well and instead asked about other doctors, causing confusion.
• They allege assistant nurses mocked them and called them a useless cripple.
• They would not want to return to this hospital.
• They note upfront staff did not read the notes correctly.
• They claim the discharge process was prolonged and driven by a “money game” to keep patients longer.
• They describe name misidentification and long waits, with others prioritized over them.
• They state that the hospital killed their father due to negligence.
• They claim basic hygiene was not prioritized, leading to a C-diff infection.
• They say staff lost a relative’s clothes and dentures and mishandled care.
• They describe security as disrespectful and profiling patients.
• They characterize the pre-procedure experience as a train wreck with terrible customer service.
• They assert some nurses were horrible and uncaring, though a few were outstanding.

Review

AdventHealth Kissimmee is best suited for families seeking strong, outcomes-oriented acute medical care delivered by a large, capable team who can handle surgeries, emergencies, and postoperative recovery with professional composure. The community shines for seniors facing planned procedures (such as knee replacement and colonoscopy) or unexpected hospital stays where skilled surgeons, attentive nurses, and a robust support staff can make a real difference in comfort and safety. A clearly easier fit for these families is the faith-infused, patient-centered culture that echoes through bedside manner, pastoral moments, and a sense that care is personal as well as clinical. When a loved one needs high-caliber medical attention quickly, this campus often stands up to the demand with consistently strong clinical performance and approachable, compassionate care.

Yet, this hospital is not the obvious choice for every situation. Families that prioritize uniform administrative efficiency, flawless discharge planning, and consistently strong customer service at every touchpoint may want to consider alternatives. Reviews recount recurring bottlenecks in pre-op and admission communications, front-desk delays, and variable responsiveness from staff who handle scheduling and discharge paperwork. A few accounts describe disjointed coordination between departments, which can leave families feeling uncertain about next steps or timing. For those evaluating long-term care needs or mental health services, there are cautions from several reviewers about experiences that suggest less-than-ideal engagement or respect in certain contexts. In short, clinical excellence is real here, but the administrative and service experience can be uneven.

On the positive side, the core pros form a compelling offset to the more fragile administrative notes. The medical and nursing teams routinely generate praise for competence, empathy, and reliability. Postoperative care often receives steady, attentive hands, with numerous anecdotes highlighting the pre-op-to-post-op handoffs as thorough and reassuring. The surgical teams, along with anesthesiologists and recovery staff, emerge as standout assets, delivering clear explanations, gentle coordination, and a calm, confident presence that eases patient anxiety. A number of families emphasize the hospital’s cleanliness, organized environments, and the quality of food and comfort in patient rooms, which together create a hospital atmosphere that feels respectful and well-managed. The Caring ethos is reinforced by staff who are described as friendly, patient, and genuinely dedicated to helping patients feel safe and valued.

Beyond technical skill, the facility’s culture and environment contribute to recovery in meaningful ways. Several reviews celebrate the personal touches: nurses who go the extra mile, caregivers who treat patients like family, and a sense that staff’s moral and spiritual commitments underpin the care experience. The hospital also earns affection for its distinctive Healing Ministry of Christ framing, which resonates with families looking for a faith-aligned setting. Patients note moments of thoughtful communication, timely responses to pain or discomfort, and a level of bedside presence that makes difficult procedures feel less daunting. When the care team balances clinical proficiency with sincere warmth, the overall experience tends to translate into smoother recoveries and more confident family members.

However, risk factors cannot be ignored. A subset of reviews raises serious concerns about patient safety, discharge planning, and responsiveness in critical moments. One account alleges a fatal outcome linked to perceived negligence, while others recount missteps in triage, misidentification, or delayed communication that left families anxious and unsure of the patient’s status. Mental health care experiences are described in stark terms by some reviewers, signaling gaps in how certain patients are treated or engaged. These voices remind that while the hospital can deliver extraordinary clinical care, gaps in consistency and respect in some interactions can undermine trust. For families weighing this option, it is essential to recognize both the high-caliber clinical potential and the possibility of uneven day-to-day experiences.

To make the most informed choice, approach AdventHealth Kissimmee with a practical game plan. Request a dedicated care coordinator and confirm a clear discharge pathway at the outset, including who is responsible for coordinating post-discharge services and transportation, especially for mobility-impaired loved ones. Ask about nurse-to-patient ratios, especially on units likely to care for post-surgical or medically complex cases, and request direct lines of contact for timely updates. When possible, gather feedback from families who had similar procedures to understand how the team handled pre-op logistics, anesthesia, and post-op recovery. If there are concerns about mental health or psychosocial support, probe how the facility manages those needs and whether a different campus or community resource might better fit. Above all, pair the clinical strength with a clear, proactive plan for communication to minimize the risk of the administrative glitches that some reviews describe.

The bottom line is clear. AdventHealth Kissimmee represents a strong, credible choice for families prioritizing high-quality medical care, surgical excellence, and a compassionate, faith-conscious care environment. Its pros, competent clinicians, attentive nurses, efficient emergency care, clean facilities, and a culture that often feels personal and respectful, often outweigh the cons for those facing acute medical decisions or planned procedures. Yet the каждодневная variability in administration, discharge coordination, and certain staff interactions means that alternatives should be seriously considered for families seeking consistently streamlined service across every step of the patient journey. In deciding, balance the lure of exceptional clinical outcomes and supportive bedside care against the real possibility of inconsistent administrative experiences, and choose this campus with a clear plan to safeguard the parts of the process where lapses most commonly appear.

This part of Kissimmee, Florida, offers a convenient and well-connected location with easy access to pharmacies, physicians, restaurants, cafes, transportation options, theaters, parks, and places of worship. The proximity to multiple pharmacies and healthcare providers such as Advanced Diagnostic Group and Osceola Regional Medical Center ensures easy access to medical care for seniors. Restaurants like Culver's and Chick-Fil-A provide dining options close by, while cafes like Starbucks and Panera Bread offer cozy spots for socializing. Transportation options including the Tupperware Sunrail Station make it easy to get around the area. Additionally, parks like Meadow Creek Park and North Village Park provide opportunities for outdoor recreation. Overall, this part of Kissimmee offers a mix of amenities that cater to the needs and interests of seniors considering senior living in the area.

Pharmacies

• Ritemed Pharmacy (0.9 miles)
• Walgreens (1 miles)
• CVS Pharmacy (1 miles)
• CVS Pharmacy (1.2 miles)
• Walgreens (2.1 miles)
• CVS Pharmacy (2.3 miles)
• CVS Pharmacy (3.2 miles)

Physicians

• Advanced Diagnostic Group (1.1 miles)
• Osceola Neurohealth Surgical Associates (1.2 miles)
• Osceola Regional Medical Center (1.2 miles)
• Orlando Pediatrics (1.3 miles)
• DaVita Kissimmee Dialysis (1.3 miles)
• Hunter's Creek Medical Associates (2.2 miles)
• Florida Department of Health, Osceola County Health Department, Kissimmee Health Center (2.4 miles)

Restaurants

• Culver's (1.7 miles)
• McDonald's (2 miles)
• Chick-Fil-A (2.1 miles)
• Florida Bakery (2.2 miles)
• McDonald's (3.4 miles)
• Miller's Orlando Ale House - Hunter's Creek (3.8 miles)
• McDonald's (4.1 miles)

Cafes

• Starbucks (1.8 miles)
• Panera Bread (2.1 miles)
• Starbucks (3.6 miles)
• Starbucks (3.7 miles)
• Panera Bread (7.1 miles)
• Starbucks (7.2 miles)
• Starbucks (7.2 miles)

Transportation

• Tupperware Sunrail Station (2.1 miles)
• SunRail Poinciana Station (6.3 miles)
• Disney Springs Bus Stop (7.8 miles)

Theaters

• Regal The Loop & RPX (2.3 miles)

Parks

• Meadow Creek Park (5 miles)
• North Village Park (7.3 miles)
• Austin Tindall Park (7.8 miles)

Places of Worship

• St Thomas Aquinas Catholic Church (7.3 miles)