Information last verified:
1120 West Donegan Avenue, Kissimmee, FL 34741
For more information about senior living options: (844) 490-3973
The staff are very loving and diligent, always ready to help when needed. The nurses and CNAs are available around the clock, providing continuous care. Vivian and Raquel are always available to answer questions and will look for answers when needed. Amy brightens patients' days with a smile and helps lift their spirits. Nurse Yvette brings brightness and happiness to patients, keeping them motivated. The activities department brings positivity and joy, lifting residents' spirits. This facility cares deeply about what they do and treats residents with dignity. The Rehabilitation Department is exceptional. Crystal and Amy consistently go above and beyond in their roles. The facility is clean, well-maintained, and feels welcoming.
The staff are thieves and neglectful. The facility is run down and dirty. The care given is sub par; nurses refuse to provide basic functions. The place stinks so bad. They never answer the phones. Residents are left in bed wearing diapers all day. Medications are mismanaged and patients wait for care. This place is horrible, terrible, and should be closed. The food is unappetizing and foul-smelling.This community is best suited for families pursuing short-term rehabilitation with a strong, hands-on therapy focus and a warm, home-like atmosphere. It frequently resonates with residents who value a dedicated rehabilitation team, consistent encouragement, and staff who treat recovery as a collaborative process. The facility can be a solid fit for post-acute clients who need intensive physical and occupational therapy, daily engagement from activities staff, and ongoing social-work support to navigate discharge planning. However, for families whose top priorities are pristine cleanliness, near-perfect staffing stability, transparent operations, and consistently prompt care, alternatives should be considered. Those needing highly predictable service across all shifts, or seeking a facility with uniformly reported strengths in clinical oversight, may find other options more reliable.
On the upside, the rehabilitation and therapy programs consistently emerge as this center’s strongest asset. Multiple residents and families credit therapists, nurses, and CNAs with patience, expertise, and a relentless commitment to progress. The gains can be dramatic: patients describe moving from difficulty with basic movements to regaining confidence and independence, sometimes within weeks. The therapy team’s persistence, combined with attentive nursing and a responsive social-services staff, creates a nurturing environment where motivation and daily improvement feel within reach. Families also highlight admissions and patient-experience personnel who help demystify the process, answer questions, and keep families informed. When the therapy room hums with focused sessions and meaningful milestones, the rest of the operation often merely supports that core work.
Still, the breadth of reviews reveals meaningful and persistent drawbacks that cannot be ignored. A substantial slice of feedback centers on uneven care, communication gaps, and maintenance concerns. Several accounts describe difficulty reaching social workers or administrators, inconsistent responses to call bells, and delays in addressing basic needs. Cleanliness and facility upkeep are repeatedly flagged as problematic, with odors, outdated furnishings, and maintenance inefficiencies cited as detractors. The patient-to-staff ratio in some shifts is described as challenging, contributing to delayed assistance and irregular experiences. Moreover, a number of families allege medication management lapses, unattended changes, and safety risks that underscore the importance of vigilant oversight and active family involvement.
These strengths and weaknesses pull in opposite directions, and the decisive question becomes whether the rehab-centric gains justify the ongoing risk of variability. The best offset to the cons is the evident dedication of the therapy and nursing teams: when residents engage in therapy and experience steady, compassionate exchanges with clinicians, outcomes improve substantially and families gain confidence in the process. Leadership elements focusing on patient experience and admission logistics have also shown promise, with specific staff members repeatedly recognized for their responsiveness and reliability. In practical terms, for families willing to supervise care closely and insist on transparent communication, the facility can deliver solid rehabilitation results while offering a genuinely caring environment that eases the discharge transition.
For families evaluating this community, several practical checks can tilt the balance toward a well-founded decision. Request to meet with the director of nursing and the therapy manager to understand staffing levels, shift coverage, and how care plans are updated in response to progress or setbacks. Review a recent state survey or inspection summary to gauge compliance history and corrective actions. Tour during peak activity times and speak with front-line staff, nurses, CNAs, and therapy aides, to see how concerns are handled in real-time. Ask about the branding and ownership transitions, since facility names and management can shift, affecting policies, reporting, and consistency of care. Finally, inquire about discharge planning and post-acute coordination to ensure a seamless handoff to home health or another setting if needed.
In the end, Keystone Rehabilitation And Health Center offers a meaningful path to meaningful rehabilitation for those who prioritize focused therapy and a compassionate, family-like atmosphere. The upside is tangible: skilled teams that drive functional gains, attentive social-work support, and a culture that rewards dedication and personal connection. The downside is equally real: inconsistent day-to-day performance, maintenance and cleanliness concerns, and variable responsiveness that require proactive oversight. For families with strong advocacy, someone who can monitor care plans, demand timely communication, and push for steady staffing, the facility can be a favorable choice, delivering real progress and a sense of security from a caring staff. For those unable to supervise closely or who demand unwavering reliability across every parameter, exploring alt options with steadier metrics may be the wiser course.
120 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Orlando International (10 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Keystone Rehabilitation And Health Center in Kissimmee, FL is an assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The community is designed to provide a comfortable and homelike environment for seniors.
The amenities at Keystone Rehabilitation And Health Center include a beauty salon, where residents can enjoy various grooming services, as well as access to cable or satellite TV for their entertainment needs. Community operated transportation is available for those who need assistance getting around, while a computer center allows residents to stay connected with loved ones through technology.
Dining at Keystone Rehabilitation And Health Center is restaurant-style, providing nutritious and delicious meals prepared by professional staff. Special dietary restrictions are accommodated to ensure that each resident receives appropriate meals. Additionally, there is a small library and gaming room for leisure activities.
Care services provided at Keystone Rehabilitation And Health Center include 24-hour call system and supervision to ensure the safety of residents at all times. Assistance with activities of daily living such as bathing, dressing, and transfers is available as needed. Medication management is also provided by trained staff members.
Residents at Keystone Rehabilitation And Health Center can enjoy a variety of activities designed to promote physical fitness and mental wellness. Planned day trips and resident-run activities offer opportunities for socialization and engagement within the community. Scheduled daily activities provide additional opportunities for recreation and entertainment.
Convenience is key at Keystone Rehabilitation And Health Center, with several cafes, pharmacies, physicians' offices, restaurants, and theaters located nearby. Transportation arrangements can be made for both non-medical needs and doctors' appointments.
Overall, Keystone Rehabilitation And Health Center provides a supportive environment where seniors can receive personalized care services while enjoying a variety of amenities and engaging in an active lifestyle suited to their individual preferences and needs.
Keystone Rehabilitation And Health Center is located at 1120 West Donegan Avenue, Kissimmee, FL 34741 in Osceola County, Florida
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