Keystone Rehabilitation And Health Center

1120 West Donegan Avenue, Kissimmee, FL 34741

For more information about senior living options: (844) 490-3973

2.9 from 8 reviews
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Skilled Nursing Facility

Overall Review

Pros

  • pro The care provided at Keystone Rehabilitation and Health Center has been exceptional, with staff actively engaging residents through music and dance, bringing smiles to their faces.
  • pro Many families feel that the rehab team is amazing and that they have witnessed significant improvements in their loved ones' well-being.
  • pro A family member noted that the facility is clean, and although it can be challenging at times, staff members are doing their best to ensure residents are well taken care of.
  • pro Residents have access to various activities such as movies, bingo, and music, contributing to a lively environment.
  • pro One reviewer highlighted that their father's needs are being met with good food tailored for his condition, and he expresses satisfaction with his stay at the facility.
  • pro Families appreciate timely communication regarding any changes or concerns about their loved ones’ health and well-being.

Cons

  • pro The facility is very small and lacks activities for residents.
  • pro It is extremely outdated and insufficiently clean, with small rooms that may drive residents crazy.
  • pro Many staff members are hard to understand, leading to communication difficulties with residents who have hearing issues.
  • pro There are complaints about being short-staffed, resulting in delayed responses to calls for help.
  • pro One review claims the CNA's and LPN's do not properly care for residents and mistreat them.
  • pro There are serious health concerns mentioned, including a resident contracting MRSA and developing stage 4 ulcers while in the facility.
  • pro Staff allegedly fail to explain medical procedures or injections given to residents, causing distress for families.
  • pro The facility has poor phone communication; calls often go unanswered or result in disconnections.

Review

The reviews for Keystone Rehabilitation and Health Center present a mixed bag of experiences, reflecting a wide range of opinions about the level of care and the environment within the facility. Some visitors have shared positive feedback regarding the exceptional treatment their loved ones received during their rehabilitation processes, highlighting the staff's dedication to patient recovery despite concerns over outdated facilities. Others, however, have expressed significant discontent with conditions they encountered at Keystone, largely emphasizing issues related to cleanliness, staff communication, and overall satisfaction with care.

One recurring theme in positive reviews is the commitment of the rehab team to providing quality patient care. A family member praised how caring staff interacted joyfully with residents, engaging them in activities like dancing and playing music that uplifted spirits. The reviewer noted that although some aspects of the facility appeared outdated at first glance, it was the compassion and liveliness exhibited by nurses and aides that truly mattered most. This sentiment resonates with other families who found comfort in knowing their loved ones were not only receiving medical attention but also experiencing moments of joy through social interaction.

Contrarily, there are critical perspectives regarding Keystone’s facilities and maintenance. Several reviewers described the space as small and lacking sufficient activities for residents to engage in. One individual remarked on the outdated nature of Keystone Rehabilitation while expressing discomfort over its size—stating that living in such cramped quarters would be unbearable. Their criticism extended beyond mere aesthetics; they voiced concerns regarding cleanliness as well, suggesting an overall neglect of physical upkeep within the institution.

Those caring for relatives who necessitated longer-term assistance acknowledged some positive aspects but pointed out challenges unique to nursing facilities. A reviewer discussed their mother’s transition into rehabilitation after long-term care, noting initial struggles but recognizing that daily routines were managed well by staff members despite intermittent staffing shortages common across similar facilities. While expressing appreciation for staff efforts in maintaining her mother's needs—including laundry services—there remained lingering frustrations concerning delays in response time when utilizing call buttons for assistance.

While some families are content with their experiences at Keystone, others have reported alarming incidents indicating possible negligence or inadequate care practices leading to detrimental health outcomes. One reviewer recounted distressing events surrounding their grandmother's stay, citing severe complications that arose during her residency, including a MRSA infection and developing pressure ulcers resulting from poor oversight. They highlighted cultural differences among caregivers as problematic for effective communication and suggested an environment where questioning procedures led to defensiveness rather than transparency.

Overall satisfaction levels diverge significantly among reviewers when discussing Keystone Rehabilitation and Health Center's overall quality of service. For every appreciative account praising attentive caregiving amid lively interactions comes a contrasting story warning potential clients against placing loved ones within its walls due to alleged mistreatment and safety hazards noted during stays. These vastly different narratives illustrate an essential aspect often overlooked: never judge a book solely by its cover or superficial impressions without considering firsthand experiences shared by those entrusting their family members’ well-being into professional hands at such facilities. Ultimately, these reflections underscore a vital need for prospective clients to thoroughly evaluate all available information before making decisions concerning long-term care options for loved ones requiring specialized support.

Features

Housing

  • 120 resident community capacity 120 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Orlando International (10 miles away) Orlando International (10 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Keystone Rehabilitation And Health Center in Kissimmee, FL is an assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The community is designed to provide a comfortable and homelike environment for seniors.

The amenities at Keystone Rehabilitation And Health Center include a beauty salon, where residents can enjoy various grooming services, as well as access to cable or satellite TV for their entertainment needs. Community operated transportation is available for those who need assistance getting around, while a computer center allows residents to stay connected with loved ones through technology.

Dining at Keystone Rehabilitation And Health Center is restaurant-style, providing nutritious and delicious meals prepared by professional staff. Special dietary restrictions are accommodated to ensure that each resident receives appropriate meals. Additionally, there is a small library and gaming room for leisure activities.

Care services provided at Keystone Rehabilitation And Health Center include 24-hour call system and supervision to ensure the safety of residents at all times. Assistance with activities of daily living such as bathing, dressing, and transfers is available as needed. Medication management is also provided by trained staff members.

Residents at Keystone Rehabilitation And Health Center can enjoy a variety of activities designed to promote physical fitness and mental wellness. Planned day trips and resident-run activities offer opportunities for socialization and engagement within the community. Scheduled daily activities provide additional opportunities for recreation and entertainment.

Convenience is key at Keystone Rehabilitation And Health Center, with several cafes, pharmacies, physicians' offices, restaurants, and theaters located nearby. Transportation arrangements can be made for both non-medical needs and doctors' appointments.

Overall, Keystone Rehabilitation And Health Center provides a supportive environment where seniors can receive personalized care services while enjoying a variety of amenities and engaging in an active lifestyle suited to their individual preferences and needs.

Nearby Places of Interest

Pharmacies

  • CVS Pharmacy (0.9 miles)
  • Walgreens (0.9 miles)
  • Ritemed Pharmacy (1.5 miles)
  • Walgreens (1.7 miles)
  • CVS Pharmacy (1.8 miles)
  • CVS Pharmacy (2 miles)
  • Walgreens (3.3 miles)

Physicians

  • DaVita Kissimmee Dialysis (1.3 miles)
  • Osceola Neurohealth Surgical Associates (1.3 miles)
  • Orlando Pediatrics (1.3 miles)
  • Osceola Regional Medical Center (1.3 miles)
  • Advanced Diagnostic Group (1.4 miles)
  • Hunter's Creek Medical Associates (1.9 miles)
  • The Women's Center (2.4 miles)

Cafes

  • Starbucks (1.6 miles)
  • Panera Bread (2.4 miles)
  • Starbucks (3.3 miles)
  • Starbucks (3.6 miles)
  • Panera Bread (6.8 miles)
  • Starbucks (6.8 miles)
  • Starbucks (7 miles)

Restaurants

  • Culver's (1.7 miles)
  • Florida Bakery (1.7 miles)
  • Chick-Fil-A (1.8 miles)
  • McDonald's (2.3 miles)
  • McDonald's (3.4 miles)
  • Jonae's Island Twist (3.5 miles)
  • Miller's Orlando Ale House - Hunter's Creek (3.5 miles)

Theaters

  • Regal The Loop & RPX (2 miles)
  • AMC DINE-IN Disney Springs 24 (7.3 miles)

Transportation

  • Tupperware Sunrail Station (2.3 miles)
  • SunRail Poinciana Station (5.9 miles)
  • Disney Springs Bus Stop (7.2 miles)

Parks

  • Meadow Creek Park (5.4 miles)
  • North Village Park (6.7 miles)
  • Celebration Lakeside Park (7.5 miles)

Frequently Asked Questions

Where is Keystone Rehabilitation And Health Center?

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