Oaks of Kissimmee

Pros

• The staff are very responsive.
• The facility is clean, well kept, and odor-free, with a joyful sense of community.
• The staff and caregivers are kind, compassionate, and treat residents like family.
• Therapy and activities are provided throughout the day to help patients regain strength.
• The team is professional, welcoming, courteous, and hardworking.
• Families express gratitude for the excellent, attentive care they received.
• The kitchen and dining staff are accommodating and mindful of dietary needs.
• The center has a family-like atmosphere with wonderful staff and residents.

Cons

• The service overall was really bad.
• The security of the patients was not a priority, and the staff took forever to respond when called.
• The facility smelled very bad, and patients were constantly in the hallway yelling for assistance.
• They should not bring their loved ones there.
• The care and food provided were inadequate, and basic needs were not addressed.
• Patients reported waiting hours for call-bell responses and negligent kitchen staff ignoring allergies.
• Some staff were described as unwelcoming or rude, with one reviewer advising never to send a family member there.
• Oaks of Kissimmee was labeled the worst nursing home in Kissimmee, with serious concerns about safety and potential fraud.

Review

This community is best suited for families seeking a rehabilitation-focused stay with a visibly caring, close-knit staff who can deliver personalized attention when staffing is adequate. The Oaks of Kissimmee shines for residents who need intensive PT, OT, or speech therapy and who value a warm, family-like atmosphere where therapists and aides strive to make progress and feel like part of the resident's daily life. It will appeal to families who can tolerate fluctuations in staffing levels and who want a facility where the team's compassion is repeatedly cited as a core strength. For those who prioritize flawless consistency, pristine surroundings, and unwavering 24/7 coverage, this is a place to scrutinize more closely.

Alternatives deserve consideration for families chasing steadier reliability and predictable operations. Several reviews flag inconsistent call-bell responses, slow attention to basic needs, and periods when patient safety and comfort seem compromised. Odors, cleanliness lapses, and food-service missteps show up repeatedly enough to caution those with tight expectations around daily routines and dietary accuracy. If a resident requires rigid, always-on supervision, consistently prompt assistance, and a facility with less variance in daily experience, other nearby options with steadier staffing and tighter quality controls should be explored first.

The strongest positives here come from the rehab team and the overall culture when staff engagement is high. Consistently praised elements include skilled therapy teams that push for functional gains, a kitchen and dining staff willing to accommodate dietary needs, and a sense of family among staff and residents. Cleanliness and a generally respectful, attentive atmosphere recur in multiple accounts, and many family members express deep appreciation for care conferences and clear communication. When the team is operating at full capacity, outcomes can be impressive, with residents making meaningful progress and families feeling confident in the care plan.

Yet the major drawbacks cannot be ignored. Understaffing surfaces as a recurring theme, with bells left unanswered for long stretches and residents left waiting during periods of high demand. Reports of strong odors, cramped double-occupancy rooms, and limited privacy point to environmental and safety concerns that undermine comfort and dignity. Food and medication administration inconsistencies - such as allergy lapses and delayed insulin delivery - underline the real risk in a setting where rapid, precise response matters. A subset of reviews recount rude or overwhelmed staff and gaps in onboarding or information sharing, which can erode trust when families are navigating a difficult transition.

For families weighing the choice, concrete steps can tilt the odds toward a well-suited match. Request a detailed staffing plan and shift-by-shhift coverage snapshots, and insist on immediate onboarding materials that explain meal service, laundry, podiatry, and therapy scheduling. Arrange to speak with a current resident or family member to gauge day-to-day rhythms, walk the halls to evaluate odor, cleanliness, and noise, and inspect private versus shared rooms, bathroom accessibility, and the ease of getting a nurse or aide to respond. Require a formal care conference within the first week, and document the plan for managing allergies, medications, and any assistive devices.

In practical terms, Oaks of Kissimmee will likely deliver the strongest value to families prioritizing rehab outcomes and a compassionate bedside team, provided wait times are minimized and daily operations stay consistently well supervised. If persistent understaffing, inconsistent meal service, or safety concerns carry the day, or if onboarding and ongoing communication fail to prove reliable, alternatives should be pursued promptly. The landscape in Kissimmee offers other facilities with similarly robust rehab capacities and steadier day-to-day reliability; those options warrant comparison to ensure the chosen path reliably aligns with the resident's medical needs, safety requirements, and the family's expectations for everyday quality of life.

This area of Kissimmee, Florida is a bustling community with convenient access to healthcare facilities such as Physicians Advanced Diagnostic Group and Osceola Regional Medical Center within close proximity. There are several pharmacies nearby, including Walgreens and CVS Pharmacy, making it easy to fill prescriptions. A variety of dining options are available, ranging from fast food chains like McDonald's to more upscale choices like Miller's Ale House. For those who enjoy a cup of coffee or a bite to eat, cafes like Starbucks and Panera Bread are just a short drive away. Transportation options include the Tupperware Sunrail Station and SunRail Poinciana Station for easy access to other parts of the city. Additionally, there are parks for outdoor recreation and St Thomas Aquinas Catholic Church for spiritual fulfillment. Overall, this area offers a mix of amenities and services that would be appealing for seniors looking for a vibrant community to call home.

Physicians

• Advanced Diagnostic Group (0.2 miles)
• Osceola Regional Medical Center (0.4 miles)
• Osceola Neurohealth Surgical Associates (0.4 miles)
• Orlando Pediatrics (0.5 miles)
• DaVita Kissimmee Dialysis (0.7 miles)
• Florida Department of Health, Osceola County Health Department, Kissimmee Health Center (2.3 miles)
• Hunter's Creek Medical Associates (3.4 miles)

Pharmacies

• Walgreens (0.8 miles)
• CVS Pharmacy (0.9 miles)
• CVS Pharmacy (0.9 miles)
• Ritemed Pharmacy (1.2 miles)
• Walgreens (3.2 miles)
• Walgreens (3.3 miles)
• Walgreens (3.3 miles)

Restaurants

• Florida Bakery (2.2 miles)
• McDonald's (2.9 miles)
• Culver's (3 miles)
• McDonald's (3.2 miles)
• Chick-Fil-A (3.3 miles)
• Miller's Ale House (3.9 miles)
• McDonald's (4.4 miles)

Cafes

• Starbucks (3.1 miles)
• Panera Bread (3.3 miles)
• Starbucks (4.9 miles)
• Starbucks (5 miles)
• Starbucks (6.4 miles)
• Starbucks (7.9 miles)
• Panera Bread (8.4 miles)

Transportation

• Tupperware Sunrail Station (3.3 miles)
• SunRail Poinciana Station (5.5 miles)

Theaters

• Regal The Loop & RPX (3.6 miles)

Parks

• Meadow Creek Park (6 miles)
• St Cloud Parks & Recreation (7.1 miles)
• North Village Park (7.6 miles)
• Lakefront Park (7.8 miles)
• Austin Tindall Park (8 miles)
• Celebration Lakeside Park (8.3 miles)

Places of Worship

• St Thomas Aquinas Catholic Church (6.6 miles)