Good Samaritan Society - Kissimmee Village
Save1500 Southgate Drive, Kissimmee, FL 34746
For more information about senior living options: (844) 490-3973
The staff are very nice. The facility is spectacular. The facility has a staff that cares about its clients. The staff are kind and sweet and vaccinated against COVID-19. The environment is very pleasant for both residents and staff. The care is very good, with happy residents.
The facility never answers the phone. They never have enough staff. There is a lack of services. They denied admission after confirming bed availability and insurance. They stated they can't assist with her needs, despite claims they could help with long-term memory care. Admissions never bothered to return any calls. After hours, staff cannot be reached. Calls about a malfunctioning call button went unanswered.A close look at the reviews surrounding Good Samaritan paints a picture of a facility with a strong, caring core but serious operational gaps that affect families at critical moments. Several voices sing of warmth and goodness in the staff and a generally pleasant environment for residents. There are repeated mentions of "very nice staff" and "spectacular" moments, suggesting that when interactions go well, families feel seen and cared for. In particular, observers note that the people who live there and the staff who support them can make for a positive, wholesome atmosphere. The sentiment is that the facility has the potential to be a wonderful place for seniors, and in some cases is described as "very good senior care," with residents described as happy and staff as kind and sweet. There is also emphasis on safety and health practices, with a comment about staff being vaccinated against COVID-19 and a general sense of a pleasant environment for both residents and workers.
But beneath the overarching praise, there are persistent complaints about communication failings and staffing limitations. Several reviewers complain that the phone lines are often unmanned and that inquiries go unanswered, with phrases like "never answer phone" and "unable to contact staff after hours." This frustration is compounded by reports of poor accessibility when urgent issues arise, such as a family member noting a problem with a call button and the struggle to reach anyone after hours. In these accounts, the experience of trying to get help becomes a source of stress rather than reassurance, casting doubt on the facility's responsiveness when it matters most.
The admissions process emerges as a particularly troubling area for some families. A number of reviewers recount a situation where bed availability and even insurance coverage were confirmed, only for admission to be denied or for the facility to claim it cannot assist with the resident's needs. One reviewer notes that their mom was denied admission despite these confirmations, and that the admissions staff failed to provide a clear path forward. The disappointment is intensified by the claim that the business manager and the facility's website indicate capabilities in long-term memory care, which conflicts with the subsequent denial of service. This mismatch between promises and outcomes appears to undermine trust at a vulnerable moment for families seeking appropriate care.
Even more concerning is the report of confusion and miscommunication within the admissions process. A reviewer recounts speaking with a person who claimed to be a director, only to be told that they could not assist without having an opportunity to discuss the resident's needs first. The sense of being shuffled between contacts and receiving inconsistent information contributes to a perception that the facility is uncoordinated, especially when families are trying to navigate complex care decisions for elderly relatives.
Amid the mixed feedback, there are individual notes of personal connection and continuity that give a counterpoint to the negative experiences. One entry mentions a family member named Ezekiel Ortiz, indicating that grandparents live at the facility, which adds a human touch to the overall impression. Other reviewers emphasize that the care outcomes can be genuinely good when the staff are available and responsive, with statements about seniors being happy and the staff being kind, supportive, and attentive. The recurring theme is that Good Samaritan can be excellent in the right circumstances, but those circumstances are not guaranteed, and gaps in after-hours access, admissions clarity, and ongoing communication can significantly detract from the experience.
Overall, the feedback paints a nuanced portrait. On one hand, the facility appears to be a place where residents can receive compassionate, attentive care, with staff praised for their kindness, and an environment described as pleasant for both residents and employees. On the other hand, practical realities - difficulties in reaching the right people after hours, attributed staff shortages, and inconsistent admissions practices - pose serious concerns for families seeking reliable, timely support for their loved ones. The stories suggest a need for stronger, more consistent communication, clearer admission protocols, and more robust after-hours access to ensure that the compassionate moments are not overshadowed by preventable frustrations.
161 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Orlando International (14 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Good Samaritan Society - Kissimmee Village in Kissimmee, FL is a vibrant and welcoming assisted living community. Residents can enjoy a variety of amenities including a beauty salon for pampering, access to cable or satellite TV for entertainment, community-operated transportation for convenient outings, and a computer center for staying connected.
The dining room offers restaurant-style dining where residents can enjoy delicious meals prepared by the skilled kitchen staff. For those who prefer to cook their own meals, each apartment is fully furnished with a kitchenette. Housekeeping services ensure that residents can relax and enjoy their time without worrying about chores.
The community also offers numerous recreational options. There is a fitness room to promote physical well-being and a gaming room for friendly competition and socializing. Outdoor space allows residents to enjoy fresh air and the beautifully maintained gardens.
Residents have access to various healthcare services as well. A 24-hour call system provides peace of mind knowing that help is just a button away. Assistance with activities of daily living such as bathing, dressing, and transfers is readily available. Medication management ensures that residents receive their medications on time and as prescribed.
The community also prioritizes mental wellness with its mental wellness program. Special dietary restrictions including diabetes diets are accommodated, ensuring that residents' health needs are met.
Transportation arrangements are made for non-medical purposes such as shopping trips or outings, as well as transportation to doctors' appointments when needed.
Residents can stay connected with Wi-Fi/high-speed internet throughout the community. For avid readers, there is a small library filled with books to indulge in.
In terms of activities, concierge services are available to assist residents in planning their day trips or coordinate any special requests they may have. Fitness programs promote active lifestyles while resident-run activities encourage socialization among neighbors. Scheduled daily activities ensure that there is never a dull moment.
With several pharmacies, physicians, restaurants nearby, and easy access to transportation, residents have the convenience of nearby services and amenities.
At the Good Samaritan Society - Kissimmee Village, residents will find a warm and caring community that values their independence while providing the assistance they need to live a fulfilling and vibrant life.
Good Samaritan Society - Kissimmee Village is located at 1500 Southgate Drive, Kissimmee, FL 34746 in Osceola County, Florida
Good Samaritan Society - Kissimmee Village on seniors.fyi includes 5 photos including images showing dining, landscaping, tree, decor, lights, exterior, garden, trees, and more.
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