9355 San Jose Boulevard, Jacksonville, FL 32257
For more information about senior living options: (866) 208-4318
Overall Review of San Jose Health And Rehabilitation Center
Pros
The facility has taken great care of mom, and the family is grateful for the love and care she receives.- Beauclerc Manor’s staff are very nice and knowledgeable, and they answer all questions.
- The facility is clean and small, with a nice outdoor area where residents can sit and read.
- The staff are very professional and take good care of the residents, with many activities.
- The reviewer would recommend this facility, feeling confident that their family member is well cared for there.
Cons
The facility does not take care of residents.- It is dirty.
- Residents sometimes go twelve hours without being changed.
- CNAs do not want to do their jobs or help patients.
- Patients are left sitting in urine and feces for their entire nine-hour shifts.
- The facility did not provide her medicine on time.
- The reviewer had to beg the facility to send her to the hospital for emergency surgery.
Review
San Jose Health and Rehabilitation Center in Jacksonville is best suited for families seeking a smaller, more intimate setting where care can feel personal when the staff is consistently present. When staffing holds steady, residents appear to receive attentive aides and nurses, a clean environment, and engaging daily programming. The setting can feel like a home-like community rather than a sprawling campus, which appeals to families prioritizing direct staff interaction and a less crowded atmosphere. This can work well for residents who do not require around-the-clock high-acuity medical oversight but still need reliable daily support and social activity.
However, serious red flags appear in several accounts: long waits for basic care, medications not being provided on time, call bells going unanswered, and concerns about cleanliness. For families where timely medication administration, prompt call button responses, and consistent hygiene are non-negotiable, alternatives should be seriously considered. In decision-making, verify staffing patterns, CNA turnover, and how overnight coverage is managed. Note that one of the six reviews references a different facility (Beauclerc Manor); focus on experiences clearly tied to San Jose to gauge reliability and safety.
On the upside, when the care team is engaged, the positives are tangible: residents can receive genuine attention, professional staff are described as capable, and the environment is reported as clean with active programs. Those favorable experiences show the facility can deliver solid care and a reassuring atmosphere. Yet these advantages are inconsistent across the sample, and the negative reports tend to dominate the impression. The crucial question is whether leadership and staffing patterns can sustain quality care every shift, not just on the best days.
That inconsistency matters because the core risk is a deterioration in basic daily protections, medication administration, timely responses, and dignity-preserving assistance. If staff morale dips or turnover rises, gaps in care become dangerous rather than merely inconvenient. Families evaluating San Jose should demand recent state inspection results, request a focused tour of medication areas, call lights, and bedside hygiene, and speak with current residents about room cleanliness, meal quality, and activity availability. The presence of small, engaging programming is a strength, but only if safety and supervision remain reliably solid.
Practical next steps are concrete: visit at a consistent time and observe how aides interact with residents, then test the call system during a real need. Ask for the CNA-to-resident ratio during day and night, clarification on medication timing, and procedures for urgent medical situations. If the answers indicate reliable staffing, clean conditions, and clear communication channels, San Jose becomes a viable option; if not, it’s prudent to continue the search for a facility with proven and steadier performance. The decision should rest on verifiable consistency, not isolated good days.
Overall, San Jose Health and Rehabilitation Center can be appropriate for families willing to trade some variability in care for a smaller, more intimate setting and potential for personalized attention. It is not a safe bet for those requiring flawless reliability or consistently rapid medical management. Transparency, confirmed staffing stability, and thorough comparison with higher-rated options are essential before making a final commitment. With diligent due diligence, a decision can be made that aligns the resident’s needs with a care environment that offers both humanity and dependable execution.
120 resident community capacity
Skilled Nursing Facility
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Jacksonville International (20 miles away)
Community operated transportation
12-16 hour nursing
24-hour call system
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Medication management
Mental wellness program
Special dietary restrictions
Concierge services
Planned day trips
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