River Garden Hebrew Home For The Aged

Pros

• The structures at The Coves At River Garden were new and attractive.
• The upkeep and cleanliness of the facility at The Coves At River Garden were top-notch.
• The staff at The Coves At River Garden was very helpful and top-notch.
• The independent living at The Coves had a lot of activities and transportation services.
• River Garden was a good comprehensive healthcare facility with excellent food and rehab services.
• The gym at River Garden Hebrew Home was great and the building and grounds were well-maintained.
• The staff at River Garden Hebrew Home provided attentive care, resulting in positive outcomes for the resident.
• Staff members at RiverGarden were courteous and friendly, providing excellent care for residents.

Cons

• River Garden was negligent in their care for my mother.
• They glazed over a SLUMs test that indicated my mother was suffering from full-on dementia.
• They refused to take care of her hygiene needs, resulting in rashes and sores.
• They refused to order her a hospital bed after our decision to move her.
• The social worker assigned to her case stopped participating in conference calls with us.
• River Garden never truly addressed my mother's state of mind and did not prepare us for what we would need to do for her.
• When they told us we could go buy her a bed, it became apparent they did not care about her welfare unless they would benefit financially from it.
• River Garden doesn't take people who have a cane or walker; you have to be completely ambulatory.
• The staff seemed very nice, but they had inadequate room for me and my wife.
• My 100-year-old mother waited on the toilet for as long as 40 minutes before someone came to assist her back into her wheelchair.

Review

The Coves At River Garden, an independent living facility, received positive reviews from visitors who were impressed with its new and attractive structures. The buildings were made of brick and each unit had its own parking area. The lobby was a welcoming space where people could gather and observe the various activities taking place throughout the day. One reviewer mentioned seeing the restaurant, which was likely a popular spot among residents. The overall upkeep and cleanliness of the facility were highly praised, as was the helpfulness of the staff.

However, not all feedback about River Garden was positive. One individual expressed their disappointment with the care provided to their mother while she stayed there for rehabilitation. They claimed that neglectful actions led to her developing rashes and sores, and that staff neglected her hygiene needs. Additionally, they alleged that River Garden was aware of their mother's deteriorating cognitive state but still attempted to convince her to stay in their long-term care facility without addressing her needs properly.

On a more positive note, another visitor shared their pleasant experience at The Coves at River Garden, remarking on its cleanliness and variety of activities available to residents. Transportation services were also provided for those who needed assistance with doctor visits or grocery shopping. The reviewer particularly admired the remodeled kitchens with new cabinets and glass backsplashes, as well as the spaciousness of the two-bedroom units. Meals were included in the rent, adding convenience for residents.

One person visited River Garden specifically for its independent living option but discovered that they only accepted fully ambulatory individuals without canes or walkers. Despite this limitation, they recognized that it was a well-regarded facility with satisfied residents who enjoyed numerous activities offered both within the community and outside it.

Another visitor found River Garden to be a satisfactory choice for themselves and their spouse due to its ample space and accommodating staff members. They noted that there was a flexible room used for various activities such as bingo.

A different individual highly recommended River Garden for its versatility in providing different levels of care, including assisted living and nursing home services. They commended the comprehensive healthcare available and praised the quality of the food and rehabilitation programs. The cleanliness of the facility was also mentioned as a positive aspect.

Unfortunately, not all experiences at River Garden were positive. One reviewer expressed disappointment with the level of care their mother received during her rehabilitation. They claimed that staff members often neglected to assist her, leading to extended wait times on the toilet and instances where she sustained injuries due to outdated equipment. Additionally, they criticized one nurse for prioritizing medication administration over letting their mother use the bathroom, resulting in an embarrassing accident. The reviewer cited poor management response to these concerns and emphasized that scheduling seemed to take precedence over patient well-being.

Conversely, one individual spoke highly of RiverGarden as a long-term and assisted living option for their grandmother. They appreciated the courteous and friendly staff, along with the comprehensive services provided by dietary and healthcare professionals. The cleanliness of the facilities was praised as well.

Overall, while The Coves At River Garden received positive reviews for its appearance, cleanliness, activities, and staff helpfulness, there were mixed experiences regarding the quality of care provided at River Garden itself. It is important for individuals seeking care for their loved ones to thoroughly research and visit any potential facility before making a decision.

Pharmacies

• Walgreens (0.2 miles)
• Winn-Dixie (0.4 miles)
• CVS Pharmacy (0.6 miles)
• Walgreens (2.3 miles)
• Walmart Pharmacy (2.7 miles)
• Walgreens (3.5 miles)
• Walgreens (3.5 miles)

Places of Worship

• Cody Family Enrichment Center (0.4 miles)
• St Joseph's Catholic Church (0.5 miles)
• Freedom Christian Fellowship (1.4 miles)
• Shepherd of the Woods Lutheran Church (3.6 miles)
• Holy Family Catholic School (4.4 miles)

Parks

• Losco Park (0.8 miles)
• Losco Regional Park (2.1 miles)
• Aberdeen Park (5.6 miles)
• Moccasin Slough Park (6.8 miles)
• Clarke House Park (7 miles)

Restaurants

• Seasons Dumpling (1.3 miles)
• Waffle House (2.1 miles)
• Don Juan's Restaurant (2.5 miles)
• Firehouse Subs (2.6 miles)
• Steak 'n Shake (2.7 miles)
• Burger King (2.8 miles)
• Zaxby's (2.8 miles)

Hospitals

• Baptist South hospital (1.4 miles)
• Baptist Medical Center South (4.2 miles)

Physicians

• First Coast Oncology (1.9 miles)
• Clay Eye Physicians & Surgeons (2.2 miles)
• Yalch Peter Baptist Primary Care Jacksonville (2.3 miles)
• Avecina Medical (3.4 miles)
• Baymeadows Family Practice (3.7 miles)
• Srb Obgyn (4.2 miles)
• Nemours Jax South Office (4.9 miles)

Cafes

• Starbucks (3.2 miles)
• Twisted Compass Brewing Co. (3.9 miles)
• Metro Diner (4.5 miles)
• The Coffee Grinder (4.6 miles)
• Starbucks (5.3 miles)
• Starbucks (6.1 miles)
• The Urban Bean Coffeehouse Cafe (6.1 miles)

Transportation

• Hertz Rent A Car (3.4 miles)

Theaters

• Cinemark Durbin Park And Xd (6.7 miles)
• Cinemark Tinseltown and XD (7.2 miles)