11401 Old Saint Augustine Road, Jacksonville, FL 32258
For more information about senior living options: (844) 490-3973
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Assisted Living
Memory Care
Independent Living
Skilled Nursing Facility
Continuing Care Retirement Community (CCRC)CCRC
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River Garden provides loving, compassionate care to residents. The staff are caring, attentive, and consistent, with little turnover. Families are kept in the loop with frequent, clear communication. The facility is described as amazing and safe for its residents. Newsweek ranks River Garden #1 in Florida for large nursing homes. The CMA staff, especially Marie and Shala, are professional, knowledgeable, and dedicated. The rehab and physical therapy teams are dedicated and effective at getting residents back on track. The dining services are excellent and feel like five-star cuisine. The environment is clean, well-maintained, and aesthetically pleasing. The staff treat residents like family and go the extra mile to help. The administration takes pride in high standards and the quality of care. The memory care program provides meaningful activities and quiet time. The facility is highly recommended by families who have experience there.
This uncaring hell hole is HORRIBLE! The staff is inhumane. The air conditioning broke down and they refused to fix it on their Sabbath. This facility should be shut down. They are understaffed and disorganized, and the patients suffer as a result. Critical medical supplies were locked up and inaccessible when patients needed them. They ran out of supplies the first week, and the family had to bring their own. The ileostomy care was mishandled, putting the patient at risk of infection. A nurse gave medications before bathroom assistance, causing the patient to wet herself. The discharge was abrupt and appeared to prioritize billing over patient care.River Garden Hebrew Home for the Aged in Jacksonville is best suited for families seeking a comprehensive, relationship-driven environment where long-term skilled nursing and memory-care needs are met with notable continuity and personal attention. The community stands out for care teams that know residents and families well, with limited nursing-staff turnover and frequent family updates. The facility's rehab program earns strong praise from many discharged patients, and the dining and living environment are repeatedly cited as welcoming and well-maintained. For families prioritizing a place where staff-resident bonds feel real, River Garden offers a meaningful sense of stability and a culture that treats residents like members of a close-knit community.
Those who may want to consider alternatives include families wary of variability in day-to-day operations or those who cannot tolerate reports of understaffing, disorganization, or delayed care. Several reviews describe nights and weekends when urgent needs went unaddressed for long stretches, and multiple accounts claim supply shortages or mismanagement that forced family members to step in. Discharges and payer challenges also surface in the feedback, with one family reporting abrupt transitions and billing concerns. In short, when reliability and predictability under pressure are non-negotiable, it pays to compare River Garden with other nearby options.
The strongest pros at River Garden lie in the human-centric care model and the depth of specific care strengths. Families repeatedly emphasize compassionate RNs, CNAs, and ancillary staff who stay engaged with residents and families, and who communicate consistently about changes in condition. The rehab wing earns particular praise for dedicated therapists and practical, results-oriented programs that restore function with evident energy. The dining experience is described as high-quality, sometimes restaurant-like, while the atmosphere - gardens, clean grounds, and non-institutional d?cor - supports a dignified, comfortable stay. In memory care, activities and attentive routines help residents stay connected, and several families note meaningful, personal touches that reflect genuine investment in residents' well-being.
However, the conglomeration of reviews also flags several meaningful cons that cannot be dismissed. Instances of care gaps and poor responsiveness surface in conflicting reports, including situations where patients waited excessively for assistance or where critical supplies were unavailable or inaccessible at needed moments. Narratives of disorganization, staffing pressures, and administrative communication challenges recur, punctuating otherwise positive experiences with concerns about safety and reliability. Some families describe abrupt or unsatisfactory discharge planning, which underscores the importance of robust care coordination and clear expectations before transition. Theft of valuables, perception of staff over-scheduling, and inconsistent oversight in some units contribute to a cautionary backdrop.
From a decision-making standpoint, the key pros can offset the main cons only with deliberate, proactive engagement from families. The proven strengths - staff continuity, attentive care, and quality rehab - support meaningful improvements in daily life and measurable outcomes for many residents. Yet the negative episodes highlighted in reviews are not trifling. They point to real risks around staffing adequacy, supply-chain reliability, and timely escalation of problems. The onus falls on prospective residents and families to demand transparent accountability: request current staffing ratios, obtain a detailed profile of the memory-care program, review incident-resolution histories, and insist on an assigned point person for ongoing family communication. This facility rewards engaged advocacy and requires it.
In practical terms, those considering River Garden should enter with a concrete checklist: speak with the administrator about staffing levels during peak hours; tour the memory-care unit to observe activity, staff interaction, and safety features; ask about ileostomy and wound-care protocols and confirm staff competency with complex medical needs; request recent QA metrics and examples of how concerns were resolved; and plan a trial period or staged transition to assess fit before full commitment. Families should also verify logistical issues around supplies, medication administration, and discharge planning, ensuring that there is a clear escalation path and timely involvement of a dedicated care manager. River Garden offers a compelling, well-regarded option for long-term and rehabilitative care, but its strength hinges on families adopting a vigilant, collaborative posture to sustain the high-quality care that many residents experience there.
180 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Jacksonville International (23 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.River Garden Hebrew Home For The Aged is an assisted living community located in Jacksonville, FL. Our community offers a wide range of amenities to ensure our residents have a comfortable and enjoyable living experience.
Residents can take advantage of our beauty salon for all their grooming needs, relax and watch their favorite shows with cable or satellite TV, and stay connected with friends and family through our Wi-Fi/high-speed internet access. Our computer center is also available for those who want to browse the web or catch up on emails.
Meals are served in our restaurant-style dining room, where residents can enjoy delicious and nutritious food prepared by our staff. Special dietary restrictions are accommodated to meet individual needs. Residents can also make use of the kitchenette in their fully furnished apartments if they prefer to cook.
For recreation and socialization, we offer a gaming room, small library, and scheduled daily activities that cater to various interests. Our fitness room and wellness center provide opportunities for residents to stay active and maintain their physical well-being.
Safety and care are top priorities at River Garden Hebrew Home For The Aged. We have a 24-hour call system and supervision to ensure assistance is readily available when needed. Our staff provides assistance with activities of daily living such as bathing, dressing, transfers, and medication management. Additionally, we offer diabetic diet management and mental wellness programs.
Transportation services are available for both non-medical purposes as well as transportation arrangements for doctors' appointments. Move-in coordination is provided to help ease the transition into our community.
Our location offers convenience with nearby amenities such as cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, hospitals, and transportation options.
At River Garden Hebrew Home For The Aged, we strive to provide a welcoming environment where seniors can receive personalized care while enjoying an active lifestyle surrounded by beautiful outdoor spaces.
River Garden Hebrew Home For The Aged is located at 11401 Old Saint Augustine Road, Jacksonville, FL 32258 in Duval County, Florida
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