Wyndham Lakes

Pros

• The staff at Wyndham Lakes is consistently described as friendly, caring, and attentive.
• The facility is well-maintained, clean, and has pleasant grounds with beautiful lakes and nature.
• Residents appreciate the spacious rooms, including options with screened porches.
• Many visitors find the community atmosphere welcoming and active, with plenty of social activities available.
• The admissions process is noted to be smooth and supportive, with staff providing excellent guidance for families.
• Several reviews highlight the quality of care provided by the nursing staff as exceptional.
• Visitors are impressed by the thoroughness of tours and the availability of amenities within the facility.

Cons

• The management was unresponsive regarding the reviewer’s departure, leading to frustration and disappointment with the overall experience.
• Multiple reports indicated concerns about safety, including a resident being attacked by their roommate and another escaping, resulting in a tragic outcome.
• The facility suffers from maintenance issues, such as water stains on ceilings and wood rot outside, creating an impression of neglect.
• There are complaints about the quality of food served, with many residents finding lunch and dinner hardly edible.
• New management appears to be cutting costs, resulting in decreased housekeeping frequency and reduced transportation services for residents.
• Staff members were reported as treating residents disrespectfully, leading to dissatisfaction with care provided.
• The facility's decor was described as outdated and depressing, contributing to an overall uninviting atmosphere.
• Despite initial positive impressions during tours, there were lingering doubts about the staff's attentiveness and the overall quality of care provided in the long term.

Review

Wyndham Lakes, an assisted living facility, has garnered mixed reviews from residents and their families. While some individuals praise its staff and the welcoming atmosphere, others have raised significant concerns regarding management decisions, maintenance issues, and the overall quality of care. The varying experiences shared by reviewers paint a complex picture of life within this establishment.

Several comments highlight the friendly and attentive nature of the staff at Wyndham Lakes. Multiple reviewers commend specific employees for being caring and helpful during the admission process or providing exceptional care to residents. One visitor remarked on how the admissions team guided them through a challenging decision with patience and expertise. Many reviewers find that staff members create a positive atmosphere, mentioning that residents appear well-groomed and engaged in activities around the facility. The warmth shown by personnel seems to leave a lasting impression on visitors, contributing positively to their assessment of Wyndham Lakes.

However, this positive impression is overshadowed for some by notable concerns about safety and management practices. A particularly alarming incident involved a memory care resident who suffered from violent interactions with another resident, leading to hospitalization. Coupled with reports of an earlier tragic event concerning another resident's escape resulting in death, these situations raise serious questions about security measures in place at night and throughout the facility. Furthermore, communication issues with management regarding these incidents left family members feeling neglected and anxious about their loved ones' safety.

While the beauty of Wyndham Lakes’ grounds received accolades for its serene setting—with lakes visible from the property—maintenance issues have been mentioned repeatedly across reviews. Many residents noted that although they appreciate the older charm of the building, it requires significant repairs such as painting projects left unfinished or slow responses to maintenance requests. Complaints also surfaced regarding food quality; while breakfast is often mentioned favorably, lunch and dinner were criticized for being unappetizing enough that some residents resorted to cooking for themselves in their rooms.

The affordability aspect of Wyndham Lakes was highlighted as one of its key appeals—an appealing factor for families balancing budgetary constraints with care needs for elderly loved ones. This affordability strategy appears to be part of recent changes implemented under new management aimed at cost-cutting measures that have negatively affected services like housekeeping schedules and off-site activities. Some reviewers expressed frustration over these reductions in service quality as they further impacted residents’ daily lives.

On a more positive note, many accounts emphasize social engagement among residents facilitated by various activities arranged by staff members. Families appreciated amenities such as pet-friendly policies allowing cats and dogs on site while praising organized outings (prior to cutbacks). Amenities like spacious rooms featuring screened porches contribute positively to many residents' enjoyment of life at Wyndham Lakes despite other areas needing improvement.

In summary, Wyndham Lakes presents both strengths in compassionate caregiving alongside troubling deficiencies related to safety protocols, managerial communication struggles, maintenance delays, and meals lacking satisfactory taste or nutrition. Potential residents should weigh these contrasting experiences carefully when considering whether this facility meets their unique needs or those of their loved ones while keeping an eye on ongoing developments in management practices affecting day-to-day operations at plumbing complexity like Wynham lakes.

Located in a bustling part of Jacksonville, Florida, this area offers a variety of amenities and services that cater to seniors looking for convenience and comfort. With several pharmacies nearby such as CVS Pharmacy and Walgreens, accessing medication and healthcare services is easily accessible. There are also numerous dining options ranging from casual eateries like Waffle House to more upscale establishments like Seasons Dumpling. For those seeking spiritual fulfillment, there are several places of worship located within a short distance, including St Joseph's Catholic Church and Shepherd of the Woods Lutheran Church. In terms of healthcare, Baptist South hospital and Baptist Medical Center South provide top-notch medical care in the vicinity. With cafes like Starbucks and The Coffee Grinder nearby for socializing or relaxing with a cup of coffee, residents can enjoy a vibrant community atmosphere. Overall, this area offers a well-rounded living experience for seniors seeking a mix of convenience, healthcare access, dining options, religious institutions, and entertainment choices.

Restaurants

• Seasons Dumpling (0.1 miles)
• Firehouse Subs (1.3 miles)
• Zaxby's (1.5 miles)
• Waffle House (2.2 miles)
• Wicked Barley Brewing Company (2.5 miles)
• Steak 'n Shake (2.7 miles)
• Los Toros Mexican Restaurant (2.8 miles)

Pharmacies

• CVS Pharmacy (0.7 miles)
• Winn-Dixie (0.9 miles)
• Walgreens (1.2 miles)
• Walgreens (2.5 miles)
• Walgreens (2.6 miles)
• Winn-Dixie (3 miles)
• CVS Pharmacy (3.1 miles)

Parks

• Losco Park (1 miles)
• Losco Regional Park (2.5 miles)
• Clarke House Park (6.4 miles)
• Aberdeen Park (6.8 miles)
• Moccasin Slough Park (6.9 miles)

Physicians

• First Coast Oncology (1 miles)
• Yalch Peter Baptist Primary Care Jacksonville (1.1 miles)
• Clay Eye Physicians & Surgeons (2.2 miles)
• Baymeadows Family Practice (3 miles)
• Avecina Medical (4.2 miles)
• Borland-Groover Clinic (5 miles)
• Hamoui Omar Dr First Coast Cardiovascular Institute Jacksonville (5 miles)

Places of Worship

• Cody Family Enrichment Center (1.6 miles)
• Freedom Christian Fellowship (1.7 miles)
• St Joseph's Catholic Church (1.7 miles)
• Holy Family Catholic School (4.1 miles)
• Shepherd of the Woods Lutheran Church (4.6 miles)

Hospitals

• Baptist South hospital (2.7 miles)
• Baptist Medical Center South (5.4 miles)

Cafes

• Starbucks (3.5 miles)
• Metro Diner (4.2 miles)
• The Coffee Grinder (4.2 miles)
• Starbucks (4.3 miles)
• Twisted Compass Brewing Co. (4.7 miles)
• Starbucks (5.5 miles)
• The Urban Bean Coffeehouse Cafe (5.5 miles)

Transportation

• Hertz Rent A Car (4.1 miles)

Theaters

• Cinemark Tinseltown and XD (6.5 miles)