Terrace Of Jacksonville
Save10680 Old Street Augustine Road, Jacksonville, FL 32257
For more information about senior living options: (844) 490-3973
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Across a chorus of heartfelt testimonials, The Terrace of Jacksonville emerges as a place where elderly residents receive compassionate, professional rehab and nursing care, with families frequently crediting the staff's empathy, responsiveness, and skill for meaningful, sometimes transformative improvements. The messages consistently emphasize not only clinical care but also the human touch: patients are treated with kindness, families are kept informed, and the atmosphere feels genuinely supportive. Several families describe the Terrace as a place where recovery is possible and hope is renewed, even after severe trauma or a difficult transition from acute care.
A common thread in the praise centers on dramatic personal recoveries that families witness firsthand. One 87-year-old mother, recovering from severe trauma, is described as moving from bedridden to being able to sit, stand, and regain strength with daily progress. The rehabilitation team, especially the physical and occupational therapists led by a nurse named Norbi, are singled out as "miracle workers" whose steady encouragement and skill make the difference in regaining independence. Families note that patients are not just treated medically but are actively engaged in getting stronger, with the whole team cheering them on and helping them toward incremental gains that accumulate over days and weeks.
Several reviews lift up Ashanti and Charmane, two nurses who appear repeatedly as pillars of patient-centered care in the Terrace's Transitional Care Unit (TCU) and beyond. Ashanti is praised for treating patients as if they were her own family - characterized by warmth, patience, kindness, and genuine compassion. Families describe her as a constant, calming presence who goes above and beyond, providing clarity and reassurance to both patients and their relatives. Charmane is likewise lauded for attentiveness, compassion, and professionalism, with reviewers emphasizing how they felt supported and informed through every step of the journey. Together, Ashanti and Charmane are portrayed as exemplars of what nursing should look like - heart, skill, and dedication that leave a lasting positive impression on families.
Beyond individual staff, the Terrace earns praise for its overall care culture - responsive management, strong social work support, and a commitment to treating the patient and family as partners. One reviewer highlights a social worker described as "the best," whose involvement helps families navigate the care process with confidence. The management's willingness to engage with family questions and concerns is repeatedly cited as a meaningful advantage, reinforcing trust in the facility. Families express gratitude for the level of communication and transparency that accompanies each patient's plan of care, discharge planning, and progress updates.
While the overwhelmingly positive tone is dominant, a few reviewers note areas where improvements could help the Terrace reach even higher levels of consistency. Some families reference dated furniture or minor environmental wear, and a few accounts mention concerns about personal care tasks such as nails maintenance, bathing frequency, and eye symptoms in a resident with a glass eye. In one instance, a reviewer describes a situation where nails, hygiene, and a discharge issue raised by a family member were addressed after they spoke up, underscoring the importance of vigilant oversight and open communication. In another account, family members emphasize the need for regular bathing and attentive skin and eye care, while still acknowledging that staff responsiveness and the overall care environment were strong. These notes are balanced by others who describe the facility as clean and well-run, with staff who listen and respond to concerns.
Several stories underscore the Terrace's role in long-term improvement and continuity of care. Families recall transitions from acute trauma units to rehab and the remarkable turnarounds that can occur when a patient is in the right hands. One testimonial highlights a father whose care evolved from palliative conditions to renewed mobility and memory function after months of rehabilitation, reflecting a broader message about the quality of clinical leadership, consistent therapeutic effort, and a care culture that holds onto hope. Another family recounts a husband's four-year tenure at the Terrace, praising the ongoing care as exceptional and attributing his well-being in part to the team's dedication, with a physician - Dr. Menia Speights - named in praise for the care delivered.
In sum, The Terrace of Jacksonville is consistently portrayed as a facility where compassionate, competent care makes a real difference in the lives of elderly residents and their families. The strongest praise centers on the personal connections staff build, the proactive and empathetic approach of clinicians and nurses like Ashanti and Charmane, and the hopeful, outcomes-focused rehabilitation that helps patients regain independence day by day. While there are occasional concerns about specific hygiene and facility conditions, these are generally acknowledged alongside recognition that the staff listen, respond, and strive to improve. Taken together, the reviews present a portrait of a rehab and nursing facility where patients often experience meaningful recovery, supported by a team that genuinely cares about their well-being and their families.
Terrace of Jacksonville in Jacksonville, FL is an exceptional assisted living community offering a wide range of amenities and care services to ensure the comfort, well-being, and convenience of its residents. Our residents can enjoy the convenience of having a beauty salon on-site for all their pampering needs. They can also relax and unwind in our comfortable apartments that are fully furnished and equipped with cable or satellite TV.
We prioritize the mobility and independence of our residents by providing community-operated transportation and arranging transportation to doctors' appointments when needed. Our computer center allows residents to stay connected with their loved ones through high-speed internet access. Additionally, they can enjoy delicious meals in our elegant dining room where restaurant-style dining is provided. We accommodate special dietary restrictions to ensure that everyone's nutritional needs are met.
At Terrace of Jacksonville, we understand the importance of staying active and engaged. Our fitness room offers various exercise programs tailored to meet individual fitness goals. Residents can also indulge in recreational activities in our gaming room or spend some quality time outdoors in our beautiful garden or outdoor spaces.
Our caring staff is available round-the-clock to offer assistance with activities of daily living such as bathing, dressing, transfers, and medication management. We have a mental wellness program in place to support the emotional well-being of our residents. Meal preparation and service are provided along with specialized diabetes diets for those who require it.
We strive to create a vibrant community atmosphere by organizing scheduled daily activities, resident-run activities, and planned day trips for exploration and socialization. Our concierge services are available to cater to any additional needs or requests from our residents.
Living at Terrace of Jacksonville ensures easy access to nearby amenities such as cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, hospitals, and convenient transportation options.
With outstanding care services, a variety of amenities designed for comfort and convenience, engaging activities for an active lifestyle, and nearby amenities accessible within minutes - Terrace of Jacksonville is the perfect place to call home for assisted living residents in Jacksonville, FL.
Terrace Of Jacksonville is located at 10680 Old Street Augustine Road, Jacksonville, FL 32257 in Duval County, Florida
Terrace Of Jacksonville on seniors.fyi includes 6 photos including images showing interior, decor, building, trees, landscaping, lobby, fireplace, wall art, and more.
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