Terrace Of Jacksonville

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  • Interior

    Sharing a joyful moment together.
  • Outdoors

    A serene outdoor view of a single-story building surrounded by lush greenery and a paved pathway.
  • Decor

    A well-decorated dining room with several tables and chairs, featuring elegant chandeliers and large windows with curtains.
  • Building

    A well-maintained building with landscaped grounds and an American flag at the entrance.
  • Fireplace

    A cozy room with a fireplace and neatly arranged furniture.
  • Lobby

    A cozy lobby area with a sofa, side tables, lamps, and a wall painting.

Terrace Of Jacksonville

10680 Old Street Augustine Road, Jacksonville, FL 32257

For more information about senior living options: (844) 490-3973

3.7 from 100 reviews
5 stars
63
4 stars
3
3 stars
4
2 stars
2
1 stars
28

Skilled Nursing Facility

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    Overall Review of Terrace Of Jacksonville

    Pros

    • pro The Terrace of Jacksonville is amazing, delivering high-quality, empathetic, and professional care.
    • pro The management is responsive to family questions and eager to help.
    • pro The social worker at The Terrace is outstanding.
    • pro The PT/OT team, especially Mr Norbi, are miracle workers.
    • pro The therapy helps residents regain strength and independence daily.
    • pro Ashanti made all the difference in the care and is a true asset to the team.
    • pro Ashanti and Charmane went above and beyond, showing warmth, attentiveness, and professionalism.
    • pro The Terrace staff provide heart, skill, and dedication in nursing care.
    • pro The facility is clean and the staff are very nice.
    • pro Therapy at The Terrace yields noticeable improvements for residents.

    Cons

    • pro His nails are not clean enough; they need to be cut.
    • pro His nails were chipped.
    • pro He has a glass eye and there was green discharge from his eyes.
    • pro They need to bathe him more; there was a smell coming from him.
    • pro The nails are not consistently attended to, an ongoing oversight by the CNA.
    • pro Some dated and worn furniture.
    • pro A staff member isn't pleasant and talkative.

    Review

    Across a chorus of heartfelt testimonials, The Terrace of Jacksonville emerges as a place where elderly residents receive compassionate, professional rehab and nursing care, with families frequently crediting the staff's empathy, responsiveness, and skill for meaningful, sometimes transformative improvements. The messages consistently emphasize not only clinical care but also the human touch: patients are treated with kindness, families are kept informed, and the atmosphere feels genuinely supportive. Several families describe the Terrace as a place where recovery is possible and hope is renewed, even after severe trauma or a difficult transition from acute care.

    A common thread in the praise centers on dramatic personal recoveries that families witness firsthand. One 87-year-old mother, recovering from severe trauma, is described as moving from bedridden to being able to sit, stand, and regain strength with daily progress. The rehabilitation team, especially the physical and occupational therapists led by a nurse named Norbi, are singled out as "miracle workers" whose steady encouragement and skill make the difference in regaining independence. Families note that patients are not just treated medically but are actively engaged in getting stronger, with the whole team cheering them on and helping them toward incremental gains that accumulate over days and weeks.

    Several reviews lift up Ashanti and Charmane, two nurses who appear repeatedly as pillars of patient-centered care in the Terrace's Transitional Care Unit (TCU) and beyond. Ashanti is praised for treating patients as if they were her own family - characterized by warmth, patience, kindness, and genuine compassion. Families describe her as a constant, calming presence who goes above and beyond, providing clarity and reassurance to both patients and their relatives. Charmane is likewise lauded for attentiveness, compassion, and professionalism, with reviewers emphasizing how they felt supported and informed through every step of the journey. Together, Ashanti and Charmane are portrayed as exemplars of what nursing should look like - heart, skill, and dedication that leave a lasting positive impression on families.

    Beyond individual staff, the Terrace earns praise for its overall care culture - responsive management, strong social work support, and a commitment to treating the patient and family as partners. One reviewer highlights a social worker described as "the best," whose involvement helps families navigate the care process with confidence. The management's willingness to engage with family questions and concerns is repeatedly cited as a meaningful advantage, reinforcing trust in the facility. Families express gratitude for the level of communication and transparency that accompanies each patient's plan of care, discharge planning, and progress updates.

    While the overwhelmingly positive tone is dominant, a few reviewers note areas where improvements could help the Terrace reach even higher levels of consistency. Some families reference dated furniture or minor environmental wear, and a few accounts mention concerns about personal care tasks such as nails maintenance, bathing frequency, and eye symptoms in a resident with a glass eye. In one instance, a reviewer describes a situation where nails, hygiene, and a discharge issue raised by a family member were addressed after they spoke up, underscoring the importance of vigilant oversight and open communication. In another account, family members emphasize the need for regular bathing and attentive skin and eye care, while still acknowledging that staff responsiveness and the overall care environment were strong. These notes are balanced by others who describe the facility as clean and well-run, with staff who listen and respond to concerns.

    Several stories underscore the Terrace's role in long-term improvement and continuity of care. Families recall transitions from acute trauma units to rehab and the remarkable turnarounds that can occur when a patient is in the right hands. One testimonial highlights a father whose care evolved from palliative conditions to renewed mobility and memory function after months of rehabilitation, reflecting a broader message about the quality of clinical leadership, consistent therapeutic effort, and a care culture that holds onto hope. Another family recounts a husband's four-year tenure at the Terrace, praising the ongoing care as exceptional and attributing his well-being in part to the team's dedication, with a physician - Dr. Menia Speights - named in praise for the care delivered.

    In sum, The Terrace of Jacksonville is consistently portrayed as a facility where compassionate, competent care makes a real difference in the lives of elderly residents and their families. The strongest praise centers on the personal connections staff build, the proactive and empathetic approach of clinicians and nurses like Ashanti and Charmane, and the hopeful, outcomes-focused rehabilitation that helps patients regain independence day by day. While there are occasional concerns about specific hygiene and facility conditions, these are generally acknowledged alongside recognition that the staff listen, respond, and strive to improve. Taken together, the reviews present a portrait of a rehab and nursing facility where patients often experience meaningful recovery, supported by a team that genuinely cares about their well-being and their families.

    Features

    Housing

    • 180 resident community capacity 180 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Jacksonville International (22 miles away) Jacksonville International (22 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Terrace of Jacksonville in Jacksonville, FL is an exceptional assisted living community offering a wide range of amenities and care services to ensure the comfort, well-being, and convenience of its residents. Our residents can enjoy the convenience of having a beauty salon on-site for all their pampering needs. They can also relax and unwind in our comfortable apartments that are fully furnished and equipped with cable or satellite TV.

    We prioritize the mobility and independence of our residents by providing community-operated transportation and arranging transportation to doctors' appointments when needed. Our computer center allows residents to stay connected with their loved ones through high-speed internet access. Additionally, they can enjoy delicious meals in our elegant dining room where restaurant-style dining is provided. We accommodate special dietary restrictions to ensure that everyone's nutritional needs are met.

    At Terrace of Jacksonville, we understand the importance of staying active and engaged. Our fitness room offers various exercise programs tailored to meet individual fitness goals. Residents can also indulge in recreational activities in our gaming room or spend some quality time outdoors in our beautiful garden or outdoor spaces.

    Our caring staff is available round-the-clock to offer assistance with activities of daily living such as bathing, dressing, transfers, and medication management. We have a mental wellness program in place to support the emotional well-being of our residents. Meal preparation and service are provided along with specialized diabetes diets for those who require it.

    We strive to create a vibrant community atmosphere by organizing scheduled daily activities, resident-run activities, and planned day trips for exploration and socialization. Our concierge services are available to cater to any additional needs or requests from our residents.

    Living at Terrace of Jacksonville ensures easy access to nearby amenities such as cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, hospitals, and convenient transportation options.

    With outstanding care services, a variety of amenities designed for comfort and convenience, engaging activities for an active lifestyle, and nearby amenities accessible within minutes - Terrace of Jacksonville is the perfect place to call home for assisted living residents in Jacksonville, FL.

    Nearby Places of Interest

    Restaurants

    • Seasons Dumpling (0.1 miles)
    • Firehouse Subs (1.3 miles)
    • Zaxby's (1.5 miles)
    • Waffle House (2.2 miles)
    • Wicked Barley Brewing Company (2.5 miles)
    • Steak 'n Shake (2.6 miles)
    • Los Toros Mexican Restaurant (2.8 miles)

    Pharmacies

    • CVS Pharmacy (0.6 miles)
    • Winn-Dixie (0.8 miles)
    • Walgreens (1.2 miles)
    • Walgreens (2.5 miles)
    • Walgreens (2.7 miles)
    • Winn-Dixie (2.9 miles)
    • CVS Pharmacy (3 miles)

    Parks

    • Losco Park (0.9 miles)
    • Losco Regional Park (2.4 miles)
    • Clarke House Park (6.5 miles)
    • Aberdeen Park (6.8 miles)

    Physicians

    • First Coast Oncology (1.1 miles)
    • Yalch Peter Baptist Primary Care Jacksonville (1.2 miles)
    • Clay Eye Physicians & Surgeons (2.2 miles)
    • Baymeadows Family Practice (2.9 miles)
    • Avecina Medical (4.2 miles)
    • Borland-Groover Clinic (4.9 miles)
    • Hamoui Omar Dr First Coast Cardiovascular Institute Jacksonville (4.9 miles)

    Places of Worship

    • Cody Family Enrichment Center (1.6 miles)
    • St Joseph's Catholic Church (1.7 miles)
    • Freedom Christian Fellowship (1.7 miles)
    • Holy Family Catholic School (4 miles)
    • Shepherd of the Woods Lutheran Church (4.5 miles)

    Hospitals

    • Baptist South hospital (2.6 miles)
    • Baptist Medical Center South (5.3 miles)

    Cafes

    • Starbucks (3.4 miles)
    • Metro Diner (4.1 miles)
    • The Coffee Grinder (4.2 miles)
    • Starbucks (4.3 miles)
    • Twisted Compass Brewing Co. (4.7 miles)
    • Starbucks (5.6 miles)
    • The Urban Bean Coffeehouse Cafe (5.6 miles)

    Transportation

    • Hertz Rent A Car (4 miles)

    Theaters

    • Cinemark Tinseltown and XD (6.5 miles)

    Frequently Asked Questions

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