Cross Care Center | Reviews | Jacksonville, FL

5888 Blanding Boulevard, Jacksonville, FL 32244

For more information about senior living options: (866) 208-4318

3.3 from 43 reviews

5 stars

4 stars

3 stars

2 stars

1 stars

Overall Review of Cross Care Center

caveat 11 reviews mention this

Cleanliness concerns show up often

Several residents and families report serious cleanliness problems on site.

Across multiple reviews, people describe an unclean environment, including reports of roaches, unpleasant odors, and dirty rooms. Some also mention issues with hot water and laundry, plus rooms and furnishings that felt poorly kept. A few comments go further to describe sewage or sanitation problems that affected living conditions. While a handful of reviews do mention cleanliness positively, the negative cleanliness themes appear frequently enough to stand out.

common 20 reviews mention this

Staff care and knowledge earn praise

Many reviewers describe staff as knowledgeable, caring, and responsive to family questions.

A large share of reviews highlight staff members who felt attentive, respectful, and knowledgeable about residents’ needs. Multiple families specifically reference the Director of Nursing and nursing team when describing care quality, communication, and follow-up when concerns came up. Others also mention friendliness and prompt help, including during tours and after admission. Even some critical reviews still acknowledge that at least some staff members were nice, which contrasts with the more severe complaints in other areas.

common 2 reviews mention this

Activities and therapy get credit

Reviews consistently point to structured activities and therapy as a strength.

At least a couple of reviews call out the activities department and describe residents as happy and active. These same reviews pair the activities with positive notes about therapy, framing it as part of what helped residents stay engaged. The community also lists fitness programming and planned day trips, which aligns with the kind of routine programming those reviews focus on.

caveat 4 reviews mention this

Communication can be inconsistent

Some families report difficulty reaching staff or getting consistent updates.

Several reviews describe problems with phone access and follow-through, including not getting calls returned and staff seeming unreachable during certain times. Others mention moments when they could not locate a resident, or when important updates did not feel prompt enough. These accounts appear alongside complaints about administrative handling, where families felt information was incomplete or delayed. A smaller number of reviews describe prompt responses and helpful communication, but the negative communication theme still shows up repeatedly.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

120 resident community capacity

Types of Care

Skilled Nursing Facility

Amenities

Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available

Transportation

Jacksonville International (18 miles away)
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments

Care Services

12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions

Dining

Diabetes diet
Special dietary restrictions

Activities

Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities

Nearby Places of Interest

Pharmacies

CVS Pharmacy (0.4 miles)
Walgreens (1.7 miles)
Walgreens (1.8 miles)
Walgreens (2 miles)
Winn-Dixie (2.1 miles)
CVS Pharmacy (2.6 miles)
Winn-Dixie (2.9 miles)

Restaurants

McDonald's (1.5 miles)
Waffle House (2.1 miles)
Culver's (2.7 miles)
Chick-Fil-A (2.9 miles)
Miller's Ale House - Orange Park (4 miles)
Whataburger (4.2 miles)
Cracker Barrel (4.3 miles)

Physicians

Jacksonville Heights Clinic (1.6 miles)
Akumin (3.7 miles)
Global Family Care (3.9 miles)
First Coast Primary Care (4.3 miles)
Dermatology & Laser Center (5.1 miles)
Hanif, Zainab Palms Medical Group Orange Park (5.3 miles)
Pulmonary Care Specialists (5.3 miles)

Cafes

Metro Diner (3 miles)
Panera Bread (3.1 miles)
Starbucks (3.4 miles)
Casbah Cafe (4.4 miles)
European Street Cafe (5.5 miles)
Starbucks (5.8 miles)
The Urban Bean Coffeehouse Cafe (5.9 miles)

Parks

Cortez Park (3.1 miles)
Adams Park (4.7 miles)
Clarke House Park (5.5 miles)
Riverfront Park (6.7 miles)

Theaters

AMC Orange Park 24 (3.9 miles)

Places of Worship

Westside Family Worship Center (4.4 miles)
West Jacksonville Baptist Church (4.6 miles)
Riverside United Church of Christ (5.6 miles)

Hospitals

Ascension St Vincent's Riverside (5.6 miles)

Frequently Asked Questions

Where is Cross Care Center?

Nearby Communities

Ej's Place

Jacksonville, FL

Small, intimate board-and-care setting with personalized attention and respite options.
Ortega Gardens Alzheimer’s Special Care Center

Jacksonville, FL

4.4 from 61 reviews

$5,905 to $6,325 / month

Caring staff, clear communication with families, and engaging memory-care activities in a clean, welcoming environment.
A Home Sweet Home ALF of Jax Inc.

Jacksonville, FL

5 from 4 reviews

$2,000 / month

Affordable memory-care option with $2,000/mo semi-private rooms; on-site devotional services and comprehensive care.
Mary Seeram

Jacksonville, FL

Diabetes-focused meals and comprehensive ADL support in a furnished, amenity-rich setting.
A Home Sweet Home Assisted Living Facility Of Jax

Jacksonville, FL

5 from 10 reviews

Small, home-like setting with fully furnished rooms and 24-hour supervision.
Jack And Ellen's Place

Jacksonville, FL

3.4 from 47 reviews

Comprehensive care with ADLs, medication management, diabetes support, and transportation in a homelike, amenity-rich setting.
Three Seasons Mobile Home Vlg

Jacksonville, FL

2.1 from 30 reviews
Noble House of Jacksonville

Jacksonville, FL

3.7 from 73 reviews

$2,165 to $3,335 / month

Compassionate staff, welcoming environment, and quality dining with a strong sense of community.
The Windsor at Ortega

Jacksonville, FL

4.7 from 137 reviews

$5,050 to $7,280 / month

Caring staff and a clean, welcoming environment.

Skilled Nursing Facility in Nearby Cities

Related Resources

Understanding Hospice Care at Home: Comprehensive Services, Key Benefits, and Eligibility

Hospice care at home provides specialized end-of-life support that focuses on comfort and dignity for individuals with life-limiting illnesses, offering a range of services including medical management, emotional and spiritual support, and logistical assistance tailored to the family's needs. It involves collaboration to create individualized care plans and extends to bereavement support after a loved one's passing.
Understanding the Full Cost of 24/7 In-Home Care: A Detailed Overview

The guide outlines the rising costs of 24/7 in-home care, ranging from $10,000 to over $20,000 monthly, driven by factors such as location and caregiver qualifications. It discusses the limited coverage by Medicare and private insurance, potential Medicaid support, and the emotional and living condition considerations influencing families' decisions on care arrangements.
Exploring the World of Home Health Nurses: Qualifications, Roles, and Hiring Tips

Home health nursing is an expanding field where licensed professionals provide specialized medical care in patients' homes, addressing the needs of an aging population through personalized services like assessments and medication management. Effective collaboration with healthcare teams, cultural sensitivity, and quality assurance measures are essential for fostering trust and ensuring positive patient outcomes.

Call a senior care advisor

Get pricing & check availability

What is your name:

What is your email address?

What is your phone number?

By clicking submit, you agree to our Partner's Terms of Use. You also consent to receive calls and texts, which may be autodialed, from our Partner. Your consent is not a condition to using our Partner's service. Please visit our Partner's Privacy Policy for information about their privacy practices.

Submit

Cross Care Center in Jacksonville, FL