The Windsor at Ortega in Jacksonville, FL

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  • Interior

    A cozy library interior with wooden bookshelves and a comfortable reading area.
  • Outdoors

    A sunny courtyard featuring a central fountain surrounded by palm trees and lush greenery.
  • Decor

    A luxurious hotel lobby featuring an elegant chandelier and comfortable seating areas.
  • Living Room

    A cozy living room corner featuring a blue chair, embellished with cushions and a blanket, complemented by framed artwork and a table lamp.
  • Building

    A tropical building surrounded by palm trees under a clear blue sky.
  • Architecture

    A large building with a covered entrance, surrounded by palm trees and landscaped greenery.
  • Windows

    A cozy living room with a large TV, wooden entertainment center, and elegant decor.
  • Dining

    A beautifully decorated dining room with an elegant table setting and stylish decor.
  • Landscaping

    A tropical-themed hotel entrance with lush landscaping and palm trees.
  • Kitchen

    A small kitchen area with a refrigerator, microwave, and sink.
  • Garden

    A sunlit courtyard with palm trees and benches surrounded by buildings.
  • Seating Area

    A luxurious living room featuring a tall stone fireplace, elegant blue curtains, and comfortable seating.
  • Fireplace

    A cozy living room with a stone fireplace and blue drapes.
  • Patio

    A cozy outdoor patio with wicker chairs and a potted plant.

The Windsor at Ortega in Jacksonville, FL

5939 Roosevelt Blvd, Jacksonville, FL 32244

For more information about senior living options: (844) 490-3973

4.7 from 136 reviews
5 stars
123
4 stars
3
3 stars
0
2 stars
0
1 stars
10

Assisted Living Memory Care

The Windsor at Ortega Costs & Pricing

The Windsor at Ortega offers a range of living options with monthly costs that reflect its premium amenities and services. For a one-bedroom unit, residents can expect to pay $5,050, which is significantly higher than the average cost in Duval County at $3,639 and Florida's statewide average of $3,864. The studio option is priced at $6,590, also surpassing local and state figures of $3,660 and $3,823 respectively. Lastly, the two-bedroom units are available for $7,280, again above Duval County's average of $4,531 and Florida's average of $4,711. While The Windsor at Ortega's prices may appear elevated compared to regional norms, they reflect a commitment to an enriched lifestyle within a supportive community setting.

Floor plansThe Windsor at OrtegaDuval CountyFlorida
1 Bedroom$5,050$3,639$3,864
Studio$6,590$3,660$3,823
2 Bedrooms$7,280$4,531$4,711

Overall Review of The Windsor at Ortega

Pros

  • pro Jennifer provided wonderful support during the transition and helped the family make life-changing decisions.
  • pro The Windsor at Ortega offers a small, intimate environment with personalized attention, and the staff is caring, attentive, and proactive.
  • pro The care at The Windsor is warm, welcoming, thoughtful, and professional.
  • pro Kristin and Frederick's team create a warm, friendly environment, and the building is well kept with fantastic food.
  • pro Kristen and Frederick are the best.
  • pro The Windsor Ortega staff is dedicated to residents' well-being and communicates well about residents' needs, including grief support.
  • pro The Windsor at Ortega has exceeded expectations with a clean, well-kept facility.
  • pro The staff makes families feel at home and treats residents with kindness and respect, creating a home-like experience.
  • pro The Windsor team is amazing; the level of care is exceptional and they treat families as their own.

Cons

  • pro The lady who answers the phone is very rude and unprofessional.
  • pro Debra Ruth is a very nasty receptionist; she has no personable skills and is very rude.
  • pro The front desk Cathy is extremely rude and should be fired immediately.
  • pro Some staff can be very mean, rude, and disrespectful.
  • pro The memory care unit is reportedly under investigation for abuse, and cameras are advised.
  • pro The care is not great; aides sometimes fail to bathe and clean residents and must also serve meals.
  • pro This place seems more concerned with appearances than with timely food service for residents.

Review

The Windsor at Ortega is best suited for families seeking a small, home-like assisted living and memory care environment where a highly engaged, caregiver-first team delivers personalized attention. This community shines for residents who benefit from close nurse oversight, proactive family communication, and a cohesive care plan that can adapt to changing needs - especially when transitions between memory care and assisted living are involved. It is particularly well-suited for couples or siblings who want to stay connected in a single, intimate setting and for families who value a robust activity calendar, fresh, well-prepared meals, and a culture that treats residents like family. The environment supports ongoing social engagement, meaningful routines, and visible staff investment in each resident's day-to-day well-being.

Those weighing alternatives should consider options if a larger campus with broader clinical footprint or a strictly clinical, medical-model approach is non-negotiable. A few reviewers have flagged experiences where front-desk service or dining logistics did not meet expectations, and a handful of posts describe inconsistent staff interactions or procedural gaps. For families prioritizing flawless customer service at the front desk, or seeking a consistently uniform dining rhythm across every shift, Windsor Ortega may not satisfy every preference. Additionally, a post raising concerns about alleged abuse in the memory care unit underscores the importance of due diligence and transparent inquiry, especially for families with heightened safety anxieties. Budget constraints or a preference for a shorter waitlist may also steer some toward other communities with different pricing structures or admission timelines.

The major strengths of Windsor Ortega translate into meaningful, defendable value. The smaller scale - described as less than 18 residents in at least one account - enables staff to know each resident well, catch subtle changes quickly, and coordinate with families without the fragmentation common in larger campuses. Care teams earn trust through consistent contact about health issues, timely plan adjustments, and a demonstrated willingness to tailor accommodations, such as sensory or mobility needs, to individual residents. The care culture is repeatedly praised for warmth, compassion, and reliability, with specific staff members highlighted for their empathy and competence. The dining program consistently receives high marks for quality and variety, and the building's upkeep, cleanliness, and inviting atmosphere reinforce a sense of safety and hominess. Activities - ranging from outings to in-house programs - appear well-attended and designed to include residents across cognitive and physical levels, reinforcing belonging and vitality.

Yet the community is not without blemishes, and these issues deserve careful consideration. Several reviews point to occasional front-desk rudeness or inconsistent customer service experiences, which can color the first impression of a new family. Dining logistics in particular - occasional delays or slower service when staff are stretched - reflect staffing realities that families should verify during tours and ask about for specific meal-time expectations. Housekeeping and maintenance concerns appear in a minority of anecdotes, suggesting that while the environment is generally well-kept, ongoing quality control remains essential. The reported open investigation regarding alleged abuse in memory care, even if contested by the facility, casts a risk lens that requires prospective residents to seek complete, transparent information and to tour with questions ready about safety monitoring, incident reporting, and staff oversight.

Overall, the pros strongly offset the cons for families who place a premium on intimate, attentive care and a vibrant, home-like community life. The Windsor Ortega's ability to mobilize a responsive care team, maintain ongoing, substantive family communications, and deliver individualized care plans - especially for memory care - creates a credible, practical value proposition. For families navigating transitions, the onboarding experience - often led by determined, hands-on staff - demonstrates a commitment to reducing stress and ensuring that move-in feels like a reassuring extension of home. The balance of personal attention, quality meals, cleanliness, and meaningful activities makes Windsor Ortega a compelling option to consider early in the search.

For a decisive path, schedule a thorough tour focused on the care team, the nurse manager, and the memory care cohort; ask to meet residents in both memory care and assisted living to gauge daily rhythms. Confirm staffing ratios during peak meal times, request recent incident and safety reports, and request candid conversations about the open investigation status where applicable. If a smaller, deeply relational setting with proactive families and a proven track record of compassionate care aligns with your goals, Windsor Ortega should be at or near the top of the shortlist. If, instead, a larger campus with a more standardized service experience or a stricter, place-to-place front-desk protocol is paramount, those criteria may point to alternatives worth exploring. The Windsor Ortega is a strong, practical fit for the right family, with real upside when matched to the resident's care priorities and family expectations.

Features

Housing

  • 120 resident community capacity 120 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.

Pets

  • Cats allowed Cats allowed"Pet friendly" senior living communities are important for seniors because pets provide companionship, reduce feelings of loneliness and depression, promote physical activity and mental stimulation, and offer a sense of purpose and responsibility. Pets can improve overall well-being and quality of life for seniors in many ways.
  • Dogs allowed Dogs allowed"Pet friendly" senior living communities are important for seniors because pets provide companionship, reduce feelings of loneliness and depression, promote physical activity and mental stimulation, and offer a sense of purpose and responsibility. Pets can improve overall well-being and quality of life for seniors in many ways.

Amenities

  • Activities off-site Activities off-siteEngaging in off-site activities is crucial for seniors to maintain social connections, stay active, and stimulate their minds. It promotes overall well-being and helps combat feelings of isolation and loneliness.
  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beautician on-site Beautician on-siteHaving a beautician on-site at a senior living community is important for seniors as it allows them to easily access grooming and personal care services, boosting their self-esteem and overall well-being. It also provides convenience and helps seniors maintain their sense of independence and personal style.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Devotional services off-site Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
  • Devotional services on-site Devotional services on-siteDevotional services on-site provide seniors with spiritual support and a sense of community, as well as an opportunity for reflection and guidance during their senior living experience. This can promote emotional well-being and connection to others, leading to a more fulfilling and enriching lifestyle in their later years.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Ground floor units Ground floor unitsGround floor units are important for seniors because they provide easy accessibility, reduced risk of falls and injuries, and convenience for those with mobility issues. Seniors can avoid climbing stairs or using elevators, making daily tasks and activities more manageable and enjoyable.
  • Handicap accessible Handicap accessible"Handicap accessible" amenities are crucial for seniors to ensure they can easily navigate and access facilities, services, and activities without barriers or limitations due to physical impairments. This promotes independence, safety, and inclusivity for seniors in senior living communities.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Indoor common areas Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor common areas Outdoor common areasOutdoor common areas are important for seniors as they provide a space for socialization, physical activity, and relaxation. Being outside in nature can improve mood and overall well-being, while also encouraging movement and engagement with others. These spaces can help combat feelings of isolation and promote a sense of community among residents.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Respite or short term stays offered Respite or short term stays offeredRespite or short term stays provide seniors with a temporary solution when their regular caregiver is unavailable, offering them the opportunity to receive additional care and support during times of need, while also giving caregivers a chance to rest and recharge.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Spa SpaSpas are important for seniors because they provide relaxation, stress relief, and therapeutic benefits which can improve their overall well-being and quality of life. Additionally, spa treatments such as massages, hydrotherapy, and aromatherapy can help alleviate common age-related ailments such as arthritis, joint pain, and circulation issues. Seniors deserve to enjoy a pampering experience that promotes physical and emotional wellness.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wheelchair accessible showers Wheelchair accessible showersWheelchair accessible showers are crucial for seniors as they provide a safe and independent bathing option for those with mobility challenges. These showers help prevent falls and allow seniors to maintain their dignity and autonomy while ensuring they can bathe comfortably.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Jacksonville International (17 miles away) Jacksonville International (17 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Ambulatory care Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Dementia waiver Dementia waiverDementia waivers are essential for seniors as they provide critical protections and accommodations for those experiencing cognitive decline. These waivers ensure individuals with dementia receive appropriate care, support, and resources to maintain their quality of life and dignity as they navigate the challenges of this progressive condition.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Diabetic care Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
  • Hospice waiver Hospice waiverHospice waivers are important for seniors because they allow individuals to receive specialized end-of-life care and support at home or in a hospice facility. This waiver ensures that seniors can access the necessary resources and services to maintain comfort and dignity during their final days.
  • Incontinence care Incontinence careIncontinence care is essential for seniors to maintain their dignity, hygiene, and overall quality of life. By addressing incontinence issues promptly and effectively, seniors can enjoy a sense of independence and comfort in their daily activities.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Mild cognitive impairment Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Specialized memory care programming Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Dining

  • Anytime dining Anytime diningAnytime dining is important for seniors because it allows them the flexibility to eat when they are hungry, rather than being restricted to set meal times. This can be especially beneficial for those with medical conditions or medications that affect their appetite, as well as those who may have difficulty adhering to a strict dining schedule. Overall, anytime dining promotes independence and overall well-being for seniors in senior living communities.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Guest meals Guest mealsGuest meals are important for seniors living in senior living communities because they provide an opportunity for socialization and companionship. Sharing a meal with friends, family, or new acquaintances can help combat feelings of loneliness and isolation, promote a sense of community, and enhance overall well-being. Additionally, guest meals allow seniors to enjoy delicious food in a comfortable setting without the hassle of cooking or cleaning up, making dining a pleasurable and stress-free experience.
  • International cuisine International cuisineInternational cuisine is important for seniors because it offers a variety of flavors, ingredients, and cultural experiences that can help keep their meals interesting and enjoyable. Trying new dishes can also stimulate the senses and provide different nutrients that contribute to overall health and well-being. Additionally, exploring international cuisine can bring back fond memories of travels or childhood experiences, making mealtime more nostalgic and fulfilling for seniors.
  • Low / no sodium Low / no sodiumLow/no sodium options are important for seniors because excessive sodium intake can lead to high blood pressure, heart disease, and other health issues commonly experienced by older adults. By choosing low/no sodium foods, seniors can better manage their health and reduce their risk of developing these conditions.
  • Meals provided Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities.
  • No Sugar No SugarNo sugar diets are important for seniors because they can help prevent or manage chronic conditions such as diabetes, heart disease, and obesity. Sugar can also contribute to cognitive decline and inflammation in the body, so reducing sugar intake can lead to overall improved health and well-being in older adults.
  • Professional chef Professional chefProfessional chefs are important for seniors living in senior living communities because they provide nutritious and delicious meals that cater to their dietary needs and preferences. A professional chef can ensure that seniors are receiving balanced, flavorful meals that support their overall health and well-being.
  • Restaurant style dining Restaurant style diningRestaurant style dining is important for seniors as it offers them a social and enjoyable dining experience, promotes healthy eating habits, and provides personalized menu options to cater to their dietary needs and preferences. This type of dining setting can enhance their overall quality of life and create a sense of community within the senior living facility.
  • Room service Room serviceRoom service is important for seniors in a senior living community because it provides convenience and allows them to have their meals delivered directly to their room. This can be especially beneficial for seniors who may have mobility issues or difficulty accessing the dining area. Room service ensures that seniors are able to receive nutritious meals without having to navigate through the facility, allowing them to maintain their independence and overall well-being.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Special dining programs Special dining programsSpecial dining programs are important for seniors because they provide nutritious meals tailored to their dietary needs and preferences. These programs also offer socialization opportunities, promote overall health and well-being, and can help prevent malnutrition.

Activities

  • Art classes Art classesArt classes are important for seniors because they provide a creative outlet, improve cognitive function, reduce stress and anxiety, promote socialization, and enhance overall well-being and quality of life.
  • Catholic services Catholic servicesCatholic services are important for seniors because they provide spiritual support, a sense of community, and opportunities for social interaction that can enhance overall well-being and quality of life in their later years.
  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Cooking classes Cooking classesCooking classes are important for seniors as they provide opportunities for social interaction, enhance cognitive skills, promote healthy eating habits, and boost confidence in the kitchen.
  • Day trips and outings Day trips and outingsDay trips and outings are important for seniors as they provide opportunities for socialization, mental stimulation, physical activity, and a break from daily routines. These experiences can enhance overall well-being and quality of life for older adults living in senior communities.
  • Devotional activities offsite Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness.
  • Devotional activities on-site Devotional activities on-siteDevotional activities on-site provide seniors with a sense of community, spiritual fulfillment, and emotional support, promoting overall well-being and a positive sense of purpose in their lives.
  • Educational speakers / life long learning Educational speakers / life long learningEducational speakers and lifelong learning opportunities are crucial for seniors as they provide mental stimulation, promote social engagement, and contribute to overall well-being. Continuous learning helps seniors stay mentally sharp, build new skills, and maintain a sense of purpose and fulfillment in their lives. It also allows them to stay connected to the world around them and fosters a sense of community within senior living facilities.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Jewish services Jewish servicesJewish services are important for seniors as they provide a sense of community, spiritual support, and connection to their heritage and traditions. These services help enhance overall well-being and quality of life for older adults in senior living settings.
  • Karaoke KaraokeKaraoke provides seniors with a fun and social activity that can boost mood, confidence, and cognitive function. It encourages social interaction, physical movement, and creative expression, making it an important form of entertainment for senior living communities.
  • Live well programs Live well programs"Live well programs are essential for seniors as they provide opportunities for physical activity, social engagement, and mental stimulation, ultimately promoting overall health and well-being in later years."
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Protestant services Protestant servicesProtestant services are important for seniors because they provide spiritual nourishment, community support, and a sense of belonging. These services can help seniors connect with others who share their faith, find comfort and guidance in times of need, and maintain a sense of purpose and fulfillment in their later years.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.
  • Visiting chaplain or priest Visiting chaplain or priestHaving a visiting chaplain or priest at a senior living community is important for seniors because it provides spiritual support, comfort, and guidance during a time of life that can be challenging and uncertain. Their presence can help seniors feel connected to their faith, find peace of mind, and cope with the emotional and mental struggles they may face in their later years.

Description

The Windsor at Ortega is an assisted living community located in Jacksonville, FL. We specialize in providing excellent memory care services for individuals with Alzheimer's disease and other forms of memory impairment. Our community offers a range of amenities to enhance the lives of our residents, including various on-site activities, air-conditioning for comfort, a beautician on-site for personal grooming needs, and cable or satellite TV for entertainment.

We also offer devotional services both on-site and off-site to meet the spiritual needs of our residents. Our ground floor units are easily accessible for individuals with mobility challenges, and we have wheelchair accessible showers to ensure safety and convenience. Indoor common areas provide spaces for socialization and relaxation, while outdoor common areas allow residents to enjoy the beautiful surroundings.

For short-term stays or respite care needs, we are pleased to offer these options as well. Wi-Fi/high-speed internet is available throughout the community to keep residents connected with their loved ones.

Our dedicated staff provides specialized care services such as diabetic care, incontinence care, and medication management. We strive to meet individual dietary preferences by offering guest meals, international cuisine options, low/no sodium meals, no sugar options, and restaurant-style dining experiences prepared by our professional chef. Room service is available for added convenience.

At The Windsor at Ortega, we believe in enriching the lives of our residents through various activities. We offer Catholic services, cooking classes, day trips and outings to explore the local area, educational speakers/life-long learning opportunities, Jewish services, karaoke sessions for fun and entertainment, live well programs focused on promoting overall wellness, Protestant services, and visiting chaplains or priests who provide spiritual support.

In addition to providing exceptional care within our community walls; there are numerous amenities nearby that provide convenience and access to necessary resources. These include cafes for socializing over coffee or a meal out with family or friends; parks where residents can enjoy outdoor activities and nature; pharmacies for easy access to medication and health supplies; physicians' offices for medical care; restaurants offering various dining options; places of worship for spiritual support and connection; theaters for entertainment and cultural experiences; and hospitals for any necessary medical care.

At The Windsor at Ortega, we strive to create an enriching and supportive environment where our residents receive the highest quality of care while enjoying a fulfilling and vibrant lifestyle.

Nearby Places of Interest

This part of Jacksonville, Florida, offers a variety of amenities and services that would be beneficial for seniors looking to live in the area. There are multiple pharmacies within a short distance, making it easy to access medication and healthcare needs. Additionally, there are several parks nearby for outdoor recreation and relaxation. A range of dining options, including well-known chain restaurants and local cafes, provide convenient choices for meals. Medical care is easily accessible with several physician offices and a hospital close by. For entertainment, there is a movie theater within driving distance. Places of worship are also available for those seeking spiritual fulfillment. Overall, this neighborhood offers a mix of practical resources and leisure activities that would suit the needs of seniors looking to settle in the area.

Pharmacies

  • Winn-Dixie (0.2 miles)
  • CVS Pharmacy (2.8 miles)
  • Walgreens (2.9 miles)
  • CVS Pharmacy (3.1 miles)
  • Walgreens (3.1 miles)
  • Winn-Dixie (3.2 miles)
  • Winn-Dixie (3.3 miles)

Parks

  • Cortez Park (2.1 miles)
  • Adams Park (3.9 miles)
  • Riverfront Park (4.8 miles)
  • Clarke House Park (5.4 miles)

Restaurants

  • Chick-Fil-A (2.8 miles)
  • Cracker Barrel (3.6 miles)
  • Biscottis (3.8 miles)
  • McDonald's (4.1 miles)
  • Tunis Seafood Wings And Subs Emerson St (4.3 miles)
  • McDonald's (4.4 miles)
  • Miller's Ale House - Orange Park (4.4 miles)

Cafes

  • Metro Diner (2.9 miles)
  • Panera Bread (3 miles)
  • Starbucks (3.4 miles)
  • The Local - San J (3.4 miles)
  • Casbah Cafe (3.7 miles)
  • European Street Cafe (4.6 miles)
  • European Street Cafe (4.9 miles)

Physicians

  • Akumin (3.6 miles)
  • Global Family Care (4.2 miles)
  • Jacksonville Heights Clinic (4.5 miles)
  • Southeast Orthopedic Specialists (4.6 miles)
  • Florida Retina Institute (4.6 miles)
  • Jacksonville Pediatrics (4.8 miles)
  • Hortencia Espino, MD (4.9 miles)

Hospitals

  • Ascension St Vincent's Riverside (4.5 miles)

Theaters

  • AMC Orange Park 24 (4.7 miles)

Places of Worship

  • Riverside United Church of Christ (4.9 miles)
  • West Jacksonville Baptist Church (5.4 miles)
  • Allen Chapel Ame Church (5.9 miles)

Frequently Asked Questions

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Related Resources

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