Plaza Health And Rehab
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4842 South West Archer Road, Gainesville, FL 32608
For more information about senior living options: (844) 490-3973
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The staff are described as super positive and friendly, always ready to help. The Plaza is described as a great place to bring family, with heartfelt thanks for the staff's service. Nurses and CNAs are noted as busy but very caring. The therapy team is described as phenomenal, and the facility is very clean. The facility is spotless, well-maintained, and offers plenty of activities to keep residents engaged. Communication with staff is excellent; they keep families updated and are always available to answer questions. Ilanis Soto is recognized for her dedication and compassion toward patients.
The weekend staffing was skeletal, increasing the workload for those on duty and suggesting staff should not be reduced. There was an access problem to the outside pavilion due to broken doors and locked gates, forcing patients to be wheeled around the facility and parking lot. The switchboard never answered the phone, making it frustrating to check on a loved one. A veteran's family described neglect: staff ignored him, and his therapies were a joke, leading to rapid decline. The overall experience for some veterans was disappointing, with disregard and unfriendly staff. The weekends were the worst for care quality. Food trays were not appetizing and did not meet needs like type 2 diabetes. Personal belongings, including wedding rings, went missing, with accusations that staff stole them and poor communication about the losses.The overall sentiment across the reviews is a strong appreciation for the people who work at the Plaza and for the care many residents receive. Families repeatedly describe the staff as "super positive and friendly," with genuine warmth and a readiness to help. Patients often note that nurses, CNAs, therapists, and social workers go the extra mile to connect with residents, explain what's happening, and make loved ones feel at ease. Moments of kindness stand out - hugging a resident, offering reassurance, or taking time to answer questions - tracks that run through many accounts. The facility itself is frequently described as clean, well-maintained, and aesthetically pleasing, with a range of activities, a dedicated therapy department, and services like a hair stylist that contribute to a sense of normalcy and dignity for residents.
Nevertheless, several reviewers flag staffing patterns as a significant concern, especially on weekends. The observation that weekend staffing can be skeletal appears to conflict with the 24/7 nature of the facility, creating more work for the staff who are present and potentially affecting the level of attention residents receive. One review explicitly urges the facility not to reduce staff, underscoring the belief that a steady, robust staffing model is essential to delivering consistent care. This tension between praise for the individual caregivers and worry about coverage during off-peak times is a recurring thread that adds nuance to the otherwise positive tone.
Positive anecdotes about specific staff members punctuate the narratives. Individuals highlight exemplary care from nurses like Mariah, who is described as patient and compassionate, and from Tina, a steady and helpful assistant. Bre Johnson receives accolades for kindness, while Ilanis Soto is commended for dedication and for comforting a distressed roommate, a moment that illustrates the personal connections residents can form with the caregiving team. Front-desk and social-work colleagues are also praised for their diligence and for taking time to engage with families, though one reviewer notes the front-desk social-work staff are frequently busy and difficult to reach. Taken together, these anecdotes paint a picture of a workforce capable of extraordinary patient-centered care when not overwhelmed by other pressures.
Therapy, nursing, and activities are viewed through a generally favorable lens, with some reviewers remarking that the therapy team helped residents regain strength and mobility and that nurses and CNAs remained active and compassionate. The facility's emphasis on activities, a semi-private room with attentive roommates, and regular updates to families contribute to a sense of ongoing support and involvement. Yet there are notable counterpoints: a reviewer who transferred a veteran to another facility observed a sharp decline in care during the initial two weeks and described the VA-related therapies as lacking, with the weekends singled out as particularly challenging. Food quality and presentation are also mentioned as areas for improvement by some, suggesting that while the care team may excel in personal interaction, continuous enhancements to nutrition and meal experience could lift overall mood and health.
Environmental and safety considerations feature in several accounts. Reviewers appreciate security measures such as requiring a badge for entry, which contributes to a feeling of safety for residents and families. There is also admiration for the facility's cleanliness and housekeeping standards. However, a few concerns surface about accessibility and physical plant maintenance: an outside pavilion that residents cannot access due to broken doors and locked gates, as well as flies in certain settings, diminishes the perceived quality of the outdoor environment that patients could otherwise enjoy. These points highlight opportunities for improvement in outdoor areas and in ensuring that all parts of the campus are fully usable by residents who wish to spend time outside.
Communication with families is a bright spot in many reviews, with frequent updates and openness to questions providing peace of mind for loved ones. Families often feel their input is welcomed and valued by staff in treatment planning and daily care decisions. Yet not every communication experience is flawless; one review cites unresponsive switchboards as a source of frustration, especially when trying to check on a loved one. This mix of effective, transparent communication alongside operational glitches suggests that while the facility generally keeps families informed and involved, there are concrete channels that could be streamlined to improve responsiveness.
A few highly negative experiences surface, painting a more cautionary picture. One review recounts a troubling sense of neglect and decline in care, particularly regarding a veteran patient who was allegedly ignored and whose therapy was described as a joke. The reviewer notes a deterioration during weekend care and ultimately relocates their loved one to another facility where conditions improved. Another review accuses staff of misplacing or stealing personal belongings, including jewelry from a deceased relative, and describes difficulties reaching administration when concerns arose. There are also practical concerns about licensing requirements, as one reviewer reports being booked for an interview despite not holding the specific Florida license requested, suggesting a potential mismatch between applicants and current policy expectations. Taken together, these accounts remind readers that even in a generally positive environment, meaningful lapses in care, safety, and accountability can have lasting impacts on families' trust and decisions.
In sum, the Plaza presents a nuanced picture: a community with many devoted, caring staff members who frequently rise to occasion with kindness, expertise, and genuine engagement with residents. The facility is often described as clean, active, and welcoming, with strong family communication and a supportive therapy framework. At the same time, concerns about weekend staffing levels, access to outdoor spaces, occasional lapses in safety and administration, and some disputes over policy and belongings cast a shadow that cannot be ignored. The balance of experiences suggests that with targeted improvements - particularly around staffing coverage, facility accessibility, prompt administrative response, and consistent handling of resident belongings - the Plaza could consistently deliver the high standard of care that many families already experience in excellent moments and stories.
180 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Gainesville Regional (9 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Plaza Health And Rehab in Gainesville, FL is a vibrant and fully equipped assisted living community that offers top-notch care services and an array of amenities for residents to enjoy. This community provides a homely atmosphere with its fully furnished accommodations, private bathrooms, and restaurant-style dining.
Residents can stay connected with loved ones through the Wi-Fi/high-speed internet available throughout the facility and take advantage of the computer center to stay updated on current events or engage in personal interests. For those who enjoy physical activities, there is a fitness room and wellness center available to maintain good health.
Plaza Health And Rehab also understands the importance of mental well-being and offers a mental wellness program to support residents' emotional needs. The community organizes various daily activities such as fitness programs, planned day trips, and resident-run activities to keep individuals entertained and engaged.
Safety is paramount at Plaza Health And Rehab as they provide 24-hour supervision and a 24-hour call system for immediate assistance. Trained staff are available to provide assistance with bathing, dressing, transfers, and other activities of daily living. Medication management ensures that residents receive their prescribed medications accurately.
Residents can indulge in delicious meals prepared by the kitchen staff while catering to individual dietary restrictions or diabetes diets. In addition to delectable meals served in the dining room, there are nearby restaurants for residents to explore if they desire a change of scenery.
Transportation arrangement services are offered both for non-medical purposes like community-operated transportation or scheduling doctor's appointments. Move-in coordination assists new residents in settling into their new home seamlessly.
The community boasts beautiful outdoor spaces including gardens where residents can relax amidst nature's beauty. Additionally, Plaza Health And Rehab offers on-site amenities such as a beauty salon, gaming room, small library, and telephone services for added convenience.
There is no shortage of attractions nearby with cafes, parks, pharmacies, physicians' offices, restaurants, theaters, and hospitals all within close proximity to Plaza Health And Rehab. Overall, this assisted living community provides a welcoming and enriching environment for seniors to enjoy an active as well as comfortable lifestyle.
Plaza Health And Rehab is located at 4842 South West Archer Road, Gainesville, FL 32608 in Alachua County, Florida
Plaza Health And Rehab on seniors.fyi includes 11 photos including images showing interior, healthcare, architecture, landscaping, lighting, building, entrance, garden, and more.
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Interior
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Building
Architecture
Bedroom
Windows
Landscaping
Lighting
Garden
Exercise Equipment
Healthcare
