Oaks Residential & Rehab

Pros

• A few staff members, such as Cathy and Catara, displayed exceptional kindness and dedication to ensuring residents and families felt supported.
• Barbra, a housekeeper, was always cheerful and willing to assist residents with their needs.
• The physical therapy and occupational therapy teams received positive feedback for their care.
• Some staff genuinely cared about making the residents and their families happy, demonstrating compassion in their roles.
• The chef's salad was noted as a good meal option when it was available.

Cons

• The administration changes frequently and provides poor management, resulting in overwhelmed staff who perform multiple jobs without additional pay.
• The care provided is described as mediocre, with rude staff members who often ignore patients' needs and are inattentive to their responsibilities.
• Multiple complaints about delayed medication administration and lack of timely response to call lights indicate a serious deficiency in patient care.
• Essential hygiene and health measures, such as teeth brushing and monitoring vital signs, are neglected by the staff.
• Communication between staff and families is poor, with long delays in returning calls or addressing concerns.
• Patients have reported feeling isolated and trapped due to inadequate communication options during quarantine periods.
• The facility itself has significant cleanliness issues, contributing to an unpleasant environment for both patients and visitors.
• Positive interactions with a few dedicated staff members do not compensate for the overall negative experience encountered at the facility.
• Patients are left feeling like they have to advocate for themselves repeatedly due to the inattentiveness of the caregiving staff.

Review

The reviews of Park Meadows paint a troubling picture of the facility, marked by dissatisfaction with care and management, despite the presence of a few dedicated staff members who stand out in an otherwise bleak environment. Many reviewers express their disappointment with the administration's frequent changes, leading to a lack of consistent leadership and accountability. This instability seems to contribute to an atmosphere where mediocrity prevails in terms of patient care, frustrating both patients and their families alike. While some employees are praised for their efforts and compassion, these positive anecdotes serve as beacons amid a sea of negative experiences.

Workers at Park Meadows are described as overwhelmed and overworked; many are juggling multiple roles without appropriate compensation. The stress on staff is palpable, with complaints regarding rudeness among some employees further compounding the issues experienced by residents. One reviewer notes that certain staff members often appear disengaged from their responsibilities, spending more time on personal devices than attending to patient needs. This disregard for duties culminated in serious lapses in care that resulted in patients feeling neglected and potentially jeopardizing their health.

Numerous accounts highlight alarming incidents concerning patient safety and well-being at Park Meadows. One family describes how vital medical treatments—like IV antibiotics—were not administered timely for days on end, while others detail instances where call lights were ignored or responses were delayed until they resorted to social media to gain attention. Reports of inadequate hygiene practices raised significant concerns; one reviewer recalls walking into a room where unsanitary conditions involving spilled fluids had been left unattended. Such observations emphasize a critical need for improved oversight within the facility.

While some departments such as physical therapy (PT) and occupational therapy (OT) are reportedly staffed with competent professionals who genuinely care about patient progress, this praise does not extend uniformly across all areas of service delivery at Park Meadows. Equipment available for use has been described as outdated or insufficiently maintained, which only serves to hinder recovery efforts rather than aid them—an unacceptable situation given the facility’s stated aim to promote health and rehabilitation for its residents.

Moreover, the food served has drawn scrutiny from more than one reviewer who describes it as subpar at best—a striking shortcoming given how important proper nutrition is in recovery contexts. Instances of incorrect meal orders—such as receiving tartar sauce instead of an appropriate condiment—and shortages on staple menu items left residents dissatisfied during their stay. Patients have also reported frustrations about poorly functioning phone systems that obstructed communication with family members during times when emotional support was most needed.

Despite these challenges, stories emerge about individual employees like Cathy—the older nurse—and Catara—the receptionist—who exemplify what compassionate care can look like amidst chaos. Their dedication highlights how crucial empathetic personnel can change individual experiences in an otherwise flawed system; however, these encounters seem isolated rather than systemic solutions to deeper operational issues plaguing Park Meadows overall. In conclusion, those considering this facility for loved ones should weigh these reviews heavily—as many suggest exploring alternative options whenever possible seems wise given the myriad problems documented here.

Restaurants

• Swamp Head Brewery (0.4 miles)
• Five Guys Burgers & Fries (0.6 miles)
• Blaze Pizza (0.6 miles)
• Wendy's (0.6 miles)
• BurgerFi (0.7 miles)
• Carrabba's Italian Grill (0.7 miles)
• Chipotle Mexican Grill (0.7 miles)

Cafes

• Peach Valley Cafe (0.6 miles)
• Panera Bread (0.6 miles)
• Starbucks (0.6 miles)
• Metro Diner (1.1 miles)
• Starbucks (1.2 miles)
• Opus Cafe (2.3 miles)
• Concord Coffee (3.1 miles)

Pharmacies

• Walgreens (0.6 miles)
• CVS Pharmacy (0.8 miles)
• CVS Pharmacy (0.9 miles)
• CVS Pharmacy (2.3 miles)
• Winn-Dixie (2.9 miles)
• Epic Pharmacies (3.2 miles)
• Walgreens (3.2 miles)

Hospitals

• Shands Florida Surgical Center (0.8 miles)
• Select Specialty Hospital (1.1 miles)
• Shands Hospital (1.5 miles)
• Malcom Randall Va Medical Center (2.1 miles)
• Shands Hospital (2.3 miles)
• OR Radiology Shands South Tower (2.3 miles)
• Shands PICU (2.3 miles)

Theaters

• Regal Butler Town Center (0.9 miles)
• Regal Celebration Pointe & RPX (1.6 miles)

Physicians

• MyEyeDr (0.9 miles)
• Eyeglass Express (0.9 miles)
• UF Health Orthopaedics and Sports Medicine Institute (1.5 miles)
• Shands Rehab Center (1.5 miles)
• Bryan R Prine MD (1.6 miles)
• Uf Health Pediatrics After Hours (2.2 miles)
• VA dermatology clinic (2.5 miles)

Parks

• Albert “Ray” Massey Park (3.1 miles)
• Depot Park (3.5 miles)

Transportation

• Rosa Parks Downtown Station (3.5 miles)