Park Meadows Health And Rehabilitation Center

Pros

• The encounter with the nice people at the facility made a positive difference in the reviewer's experience.
• Cathy, an older nurse at the building entrance, showed patience and made the reviewer feel welcomed.
• Catara, who answered the phone, went out of her way to ensure the reviewer could speak to their loved one, showing a heart of gold.
• Barbra, a housekeeper, always had a smile and was willing to assist beyond her duties to make the aunt comfortable.
• Despite its flaws, there are good staff members at this facility who make residents and families happier.
• There were a few good nurses at Park Meadows who provided quality care despite issues with management and communication.
• The caring staff members at Park Meadows were appreciated by the reviewer's brother during his stay there.
• The reviewer took note of specific instances where helpful staff members stood out positively amidst concerns about overall care quality.

Cons

• The staff at the building are not patient or family-friendly.
• The caregivers frequently neglected to administer pain medication on time.
• The nurses did not properly attend to the resident's personal hygiene needs.
• The facility failed to address and prevent post-bathing inflammation on the resident's buttocks.
• There was a lack of communication regarding COVID-19 cases, putting visitors at risk.
• Hospice directions for pain management were consistently disregarded by the staff.
• The nursing staff failed to notice and respond to the resident's deteriorating health condition.
• The facility had poor communication systems, with non-functional phones and unresponsive staff.
• Residents were left feeling isolated and imprisoned due to inadequate social interaction opportunities.
• The overall care provided by the facility was subpar, despite some kind acts from certain individuals.

Review

Park Meadows, a care facility that has received mixed reviews, recently had an encounter that changed the perception of one individual. Despite initial negative impressions, the experience with a few kind-hearted staff members made all the difference. Cathy, an older nurse at the entrance of the building, was commended for her patience and understanding. Catara, who frequently answered phone calls and ensured communication between residents and their loved ones, went above and beyond in solving phone-related issues. Additionally, Barbara, a housekeeper, always wore a smile and willingly assisted patients with various needs.

However, not all experiences at Park Meadows were positive. One person expressed dissatisfaction with the care their brother received. They recommended providing loved ones with cell phones to ensure proper communication between staff and patients. Allegedly, there seemed to be a lack of coordination among the employees as they hired from outside agencies. The reviewer's brother experienced delays in receiving pain medication while in a state of panic due to his condition. Moreover, he suffered from sepsis and fecal impaction during his stay.

Concerns were also raised about neglectful behavior by staff members. The reviewer claimed that their brother's call light was disregarded multiple times when he needed assistance or requested his teeth to be brushed. Furthermore, they discovered instances where medical equipment was mishandled or left unattended by employees. For instance, a broken catheter bag was placed on top of a dry box of supplies without cleaning up the resulting mess.

The reviewer found it necessary to involve external authorities such as ACHA (Agency for Health Care Administration) and Ombudsmen due to perceived negligence by Park Meadows' staff members. They reported incidents involving poor management of medication administration according to Hospice instructions and failure to adequately address health concerns such as swollen skin inflammation on their brother's buttock cheek.

In addition to these issues, COVID-19 became another cause for concern at Park Meadows. Although precautions were taken, communication regarding infections seemed inconsistent. The reviewer and their wife visited their brother's room without being informed about a positive COVID-19 case until contacted by Medicaid two days later. Unfortunately, this led to the reviewer's wife contracting the virus.

Regrettably, the final day at Park Meadows was marked by a tragic event. Upon entering their brother's room, the reviewer and their wife found him in distress, struggling to breathe. It appeared that no staff member had noticed his deteriorating condition for several hours. Only after intervening and calling a nurse did they discover that their brother had already passed away.

Overall, these reviews highlight mixed experiences at Park Meadows. While commendations were given to certain staff members who demonstrated kindness and dedication to residents' well-being, numerous concerns were raised about poor communication, negligence in care provision, mishandling of medical equipment, and inadequate response to health issues. The facility may benefit from improved management practices and stronger support for its hardworking staff members.

Restaurants

• Swamp Head Brewery (0.4 miles)
• Five Guys Burgers & Fries (0.6 miles)
• Blaze Pizza (0.6 miles)
• Wendy's (0.6 miles)
• BurgerFi (0.7 miles)
• Carrabba's Italian Grill (0.7 miles)
• Chipotle Mexican Grill (0.7 miles)

Cafes

• Peach Valley Cafe (0.6 miles)
• Panera Bread (0.6 miles)
• Starbucks (0.6 miles)
• Metro Diner (1.1 miles)
• Starbucks (1.2 miles)
• Opus Cafe (2.3 miles)
• Concord Coffee (3.1 miles)

Pharmacies

• Walgreens (0.6 miles)
• CVS Pharmacy (0.8 miles)
• CVS Pharmacy (0.9 miles)
• CVS Pharmacy (2.3 miles)
• Winn-Dixie (2.9 miles)
• Epic Pharmacies (3.2 miles)
• Walgreens (3.2 miles)

Hospitals

• Shands Florida Surgical Center (0.8 miles)
• Select Specialty Hospital (1.1 miles)
• Shands Hospital (1.5 miles)
• Malcom Randall Va Medical Center (2.1 miles)
• Shands Hospital (2.3 miles)
• OR Radiology Shands South Tower (2.3 miles)
• Shands PICU (2.3 miles)

Theaters

• Regal Butler Town Center (0.9 miles)
• Regal Celebration Pointe & RPX (1.6 miles)

Physicians

• MyEyeDr (0.9 miles)
• Eyeglass Express (0.9 miles)
• UF Health Orthopaedics and Sports Medicine Institute (1.5 miles)
• Shands Rehab Center (1.5 miles)
• Bryan R Prine MD (1.6 miles)
• Uf Health Pediatrics After Hours (2.2 miles)
• VA dermatology clinic (2.5 miles)

Parks

• Albert “Ray” Massey Park (3.1 miles)
• Depot Park (3.5 miles)

Transportation

• Rosa Parks Downtown Station (3.5 miles)