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Integrated Health Svc in Gainesville, FL

Integrated Health Svc is a nursing home community in Gainesville, FL.

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Integrated Health Svc in Gainesville, FL

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4000 SW 20th Ave, Gainesville, FL 32607

To contact a resident: (352) 377-1981

For more information about senior living options: (866) 208-4318

3.2 from 65 reviews
5 stars
32
4 stars
2
3 stars
3
2 stars
2
1 stars
26

Overall Review of Integrated Health Svc

caveat 6 reviews mention this

Cleanliness issues are a recurring complaint

Several residents and families describe the building as dirty and infested.

A number of reviews mention unpleasant odors and pest issues, including roaches and lice. Multiple accounts also describe dirty bathrooms or bedsheets and poor cleaning before or during stays. Taken together, these comments suggest inconsistent cleanliness during day-to-day care, not just a one-time problem.

caveat 7 reviews mention this

Staff response time divides reviews

Some reviewers report delayed help when help was needed.

Some residents and families describe long waits for nurses, answers to call lights, and help with basic needs like drinks, changing, or medication. Others describe opposite experiences, including staff members going above and beyond, being kind, and helping families get connected. Overall, the reviews point to variability in how quickly staff responds, depending on the situation and time.

caveat 5 reviews mention this

Care and medication handling draw criticism

Some reviews describe problems with medication timing and delivery.

Several reviews mention medication not being ordered on time or not being delivered as expected, including cases where people went without meds for days. Others describe care breakdowns around infection treatment or the timing of antibiotics. Even when reviews are positive about caregivers, the critical comments consistently focus on medication and follow-through concerns.

common 6 reviews mention this

Admissions support stands out for families

Families frequently credit admissions staff with helping them get settled.

Across multiple reviews, families single out admissions team members for being kind, warm, and responsive when coordinating care or connecting to a loved one. Several accounts describe difficulty reaching family members and then being helped by a specific person in admissions. While that praise is tied to the move-in process, it is one of the most consistently positive threads in the reviews.

caveat 4 reviews mention this

Food and supplies are questioned

Some residents describe shortages or delays with daily essentials.

A few reviews mention missing supplies and delays for items like drinks or other basics. Other comments criticize food service quality or describe meals that did not meet expectations. Several of the same reviews that describe staffing delays also mention issues with supplies and day-to-day provisioning.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Transportation

  • Gainesville Regional (8 miles away) Gainesville Regional (8 miles away)

Nearby Places of Interest

This part of Gainesville, Florida, offers a convenient and diverse range of amenities for seniors looking to settle in the area. With a variety of restaurants such as Bahama Breeze, Bolay, and Culver's within close proximity, residents can enjoy a wide selection of dining options. Additionally, there are several hospitals nearby including Shands Hospital and Select Specialty Hospital for easy access to quality healthcare services. For entertainment, seniors can visit Regal Butler Town Center or Regal Celebration Pointe & RPX theaters. There are also cafes like Metro Diner and Starbucks where they can relax and socialize with friends. The presence of pharmacies such as CVS Pharmacy and Walgreens ensures easy access to medications, while parks like Albert Ray Massey Park provide opportunities for outdoor recreation and relaxation. This area offers a well-rounded lifestyle for seniors looking to enjoy their retirement years in comfort and convenience.

Restaurants

  • Bahama Breeze (0.5 miles)
  • Bolay (0.6 miles)
  • Culver's (0.6 miles)
  • Chuy's (0.8 miles)
  • Taco Bell (0.8 miles)
  • BurgerFi (0.8 miles)
  • Miller's Ale House (0.8 miles)

Hospitals

  • Shands Hospital (0.6 miles)
  • Shands Florida Surgical Center (0.8 miles)
  • Select Specialty Hospital (1.2 miles)
  • Malcom Randall Va Medical Center (2.3 miles)
  • North Florida Regional Medical Center 2nd Floor (2.4 miles)
  • Shands Hospital (2.4 miles)
  • Shands PICU (2.5 miles)

Theaters

  • Regal Butler Town Center (0.6 miles)
  • Regal Celebration Pointe & RPX (1 miles)

Cafes

  • Metro Diner (0.6 miles)
  • Starbucks (0.8 miles)
  • Panera Bread (0.9 miles)
  • Peach Valley Cafe (1 miles)
  • Starbucks (1.3 miles)
  • CYM Coffee Co. (2 miles)
  • Panera Bread (2.2 miles)

Physicians

  • UF Health Orthopaedics and Sports Medicine Institute (0.7 miles)
  • Shands Rehab Center (0.7 miles)
  • Eyeglass Express (0.7 miles)
  • Bryan R Prine MD (0.7 miles)
  • MyEyeDr (0.9 miles)
  • Southeastern Labratory (1.4 miles)
  • Simed (1.4 miles)

Pharmacies

  • CVS Pharmacy (0.8 miles)
  • Walgreens (0.9 miles)
  • CVS Pharmacy (0.9 miles)
  • CVS Pharmacy (2.3 miles)
  • Walgreens (2.3 miles)
  • CVS Pharmacy (2.7 miles)

Parks

  • Albert “Ray” Massey Park (2 miles)

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