Cheshire House Health Care Facility in Waterbury, CT
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3396 East Main Street, Waterbury, CT 06705
For more information about senior living options: (844) 490-3973
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Cheshire House is described as a wonderful place for the sick and elderly, with a clean facility and courteous staff. The atmosphere at Cheshire House is welcoming, with staff who greet visitors with smiles and professionalism. The Cheshire House staff are kind, compassionate, attentive, and caring, helping alleviate family stress. The rehabilitation and therapy teams at Cheshire House are top-notch, providing excellent care. Families report that Cheshire House staff treat residents with respect and go above and beyond to help them. Specific staff members at Cheshire House, such as Stacy, Paulina, Kaley, Ebony, and Doreen, are praised for their kindness and dedication. The Cambridge Building and Rehab side are noted for friendly, helpful staff and clean facilities. Cheshire House is consistently described as a place where residents are well cared for and content.
There was a cockroach on the handle, which was extremely disgusting. The facility smelled of urine and feces and was extremely hot. Some of the staff were extremely rude. They told the grandmother that it wasn't a cockroach but a water bug. The place is horrible and has roaches in the kitchen. The Booking.com ratings were not trustworthy. Two rooms were unacceptable, with dirty sheets, vomit in the bathroom, dirty walls, and loud traffic. The nurse and supervisor were horrible, refused to give their names, denied a major bleed, and spoke disrespectfully to the family, delaying ambulance. The facility was chaotic and some aides did not care for patients. Families reported that patients were ignored, not fed properly, not given promised therapies, and doctors never spoke to them.Cheshire House Health Care Facility in Waterbury is best suited for seniors who need targeted rehabilitation and subacute care, with a strong emphasis on therapy-led recovery. The facility earns its strongest marks from families seeking an active PT/OT team, compassionate caregivers, and a clean, homey environment that supports a hopeful rehab trajectory. For residents coming primarily for long-term custodial care or complex medical oversight, this campus can still work, but it requires careful vetting of staffing reliability and daily consistency across shifts.
Those who should consider alternatives are families prioritizing uniform, predictable care without wide day-to-day variability. Several reviews flag persistent concerns about staff responsiveness, courtesy, and accountability, including instances of rude behavior, delayed assistance, and gaps in everyday monitoring for fall risk or dementia. If a resident requires constant, vigilant supervision, or if a family cannot tolerate reports of neglect, miscommunication, or medication handling errors, another facility with a steadier track record and stronger oversight should be sought. The same warning applies to families who cannot tolerate recurring hygiene or pest-control issues, or who need a consistently quiet atmosphere free from disruptive noise and heat.
The strongest positives at Cheshire House rest with the therapy-focused operations and the staff who consistently demonstrate care and competence. Multiple reviews highlight a robust rehabilitation program, with several therapists praised for their attentiveness and effectiveness. When the Cambridge unit shines, residents benefit from engaged nurses, compassionate aides, and therapists who push for real gains in mobility and recovery. Cleanliness and a welcoming environment appear in many accounts, as does cafeteria-style warmth from staff who interact respectfully with residents and families. In short, for a rehab-oriented stay, the pros - effective therapy, personable caregivers, and a considerate atmosphere - can meaningfully offset many everyday inconveniences.
Yet the main cons cannot be dismissed, and they often undercut the overall experience. Reports of roaches in the kitchen, urine odors, heat, and noisy surroundings paint a picture of maintenance and environmental control that falls short of ideal. Intermittent rudeness, opaque communication about staff roles, and incidents of slow or incomplete responses to needs erode trust, especially for families watching a vulnerable loved one. More troubling are accounts of medication errors, dehydration, and delayed notification to families during crises, together with warnings that some patients are not checked as regularly as they should be. These patterns do not reflect a single shift or unit; they recur across several reviews, suggesting variability in staffing and supervision that families must quantify before deciding.
To navigate these dynamics, practical diligence is essential. Schedule thorough tours of the rehab and subacute wings, and insist on speaking with the therapy team as well as the nursing supervisor on duty. Request a transparent briefing on staffing ratios, shift changes, and how med administration is tracked and audited. Observe how aides respond to urgent calls, and verify how often residents are bathed and checked for basic needs. Ask for a recent plan of care for your loved one, and request a point person - someone you can contact who will provide timely updates. If possible, visit during different times of day to gauge consistency, and seek firsthand experiences from current residents or families, especially those who have navigated crises.
The verdict for Cheshire House is nuanced and actionable. It rewards families who prioritize rehab potential, warmth from caregivers, and a clean, pleasant physical setting, while demanding vigilance from those who require steady, flawless daily care. The facility can deliver meaningful recovery and compassionate interaction when the rehabilitation team is at full strength and staffing is stable. However, the negatives - environmental concerns, inconsistent responsiveness, and serious lapses in medical oversight - mean alternatives should be weighed carefully, especially for long-term or high-need residents. With disciplined due diligence and clear expectations set from the outset, Cheshire House can be a strong fit for the right patient, but it is not a one-size-fits-all solution.
73 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Cheshire House Health Care Facility in Waterbury, CT is a premier assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The facility features a beauty salon, cable or satellite TV, a computer center, gaming room, and small library for entertainment and relaxation. Residents can enjoy delicious meals in the dining room with restaurant-style dining or prepare their own meals in the fully furnished kitchenette.
The community also offers various care services, including assistance with activities of daily living such as bathing, dressing, and transfers. The 24-hour supervision and call system provide peace of mind for both residents and their families. Medication management is available to ensure proper administration of medications, and special dietary restrictions are accommodated through diabetes diet options and personalized meal preparation.
Cheshire House Health Care Facility also prioritizes the mental wellness of its residents with a dedicated mental wellness program. Transportation arrangement for non-medical purposes is provided along with scheduled transportation to doctors' appointments. Move-in coordination is available to make the transition into the community seamless.
Residents have access to an array of activities to stay active and engaged. Fitness programs are offered in the fitness room along with planned day trips for leisure outings. Resident-run activities encourage socialization among peers while scheduled daily activities cater to diverse interests. Concierge services are also available to assist residents with any needs they may have.
The location of Cheshire House Health Care Facility offers convenient access to nearby parks, pharmacies, physicians' offices, restaurants, theaters, and hospitals. This ensures that residents have easy access to leisure activities as well as medical care when needed.
With its comprehensive amenities, attentive care services, and engaging activities, Cheshire House Health Care Facility provides a warm and inviting environment for seniors seeking assisted living in Waterbury, CT.
Cheshire House Health Care Facility is located at 3396 East Main Street, Waterbury, CT 06705 in New Haven County, Connecticut
Cheshire House Health Care Facility on seniors.fyi includes 11 photos including images showing interior, exercise equipment, physical therapy, rehabilitation, lobby, seating area, building, architecture, and more.
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Interior
Outdoors
Building
Windows
Lighting
Seating Area
Seating
Exercise Equipment
Gym
