1132 Meriden Road, Waterbury, CT 06705
For more information about senior living options: (844) 490-3973
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The staff at Meridian Manor were described as fantastic, including CNAs, nurses, and especially Wanda in therapy. The food service at Meridian Manor was excellent. The reviewer expressed heartfelt gratitude for the warm and happy rehabilitation stay at Meridian Manor. Meridian Manor provided great nursing care and staff treated patients like their own loved ones.
The staff does not communicate efficiently, leaving residents confused and unhappy. There are concerns about cleanliness and confidentiality. The staff violates residents' rights regarding HIPAA, confidentiality, and personal privacy. Nurses have been known to come to work intoxicated with little to no recourse. The nurses have no compassion for their patients. The nurses are rude and hard to approach. The nurses give attitudes to families. The aides are not enough in the facility. Patients are often soaked with urine and feces. Patients are often left with nourishment on the table and do not eat it. Patients are not being fed when meals arrive for those who are confused or unable to eat by themselves. Aides admit they lack proper knowledge to care for patients who have had total hip replacement or any kind of surgery. The volume of patients they handle is too much for one aide. Nurses yell at patients, swear at them, and use vulgar language. The facility should be shut down.Meridian Manor turns up in contrasting lights depending on who you ask. One account recounts a stay from February 18 through March 18, 2020 that reads more like a positive reflection on a difficult rehabilitation chapter than a typical nursing facility experience. The writer had recently undergone surgery for a quad tendon rupture and needed substantial rehabilitation because their condo bathroom required 26 steps. They paint a picture of a compassionate and capable team: CNA's and nurses who provided attentive care, with special praise directed at Wanda in therapy. The reviewer credits the staff for making the rehab stay warm and happy, and expresses deep gratitude for what they describe as excellent nursing care that felt personal - "like their own loved ones." They also single out the dining experience, noting that Mike's food service was excellent, and end by thanking "each and every one of you" for the positive impact on their recovery.
In the same breath, another perspective at Meridian Manor highlights a series of systemic concerns that sharply contrast with the warm recollections above. This reviewer emphasizes that communication within the facility is inefficient, leaving residents unsettled and confused. They raise serious red flags about cleanliness and, more critically, confidentiality. The complaint explicitly mentions violations of rights surrounding HIPAA and personal privacy, and even alleges that some nurses have come to work intoxicated. The tone is cautionary, urging potential patients or families to think twice before choosing this facility, suggesting that what one person experienced as supportive care could, in another instance, translate into a much more troubling reality.
The concerns do not stop at communication. A further review dives into what the author views as a pervasive lack of compassion among the nursing staff, compounded by attitudes that make nurses hard to approach and families feel dismissed. The reviewer states that aides are not enough for the volume of patients, and describes a range of distressing daily conditions: patients often being soaked with urine and feces, nourishment left unattended on tables, and instances where patients who are confused or unable to eat are not being fed promptly when meals arrive. The writer emphasizes that aides themselves admitted they did not have proper knowledge for patients who have undergone total hip replacement or similar surgeries and acknowledged that the workload was simply too heavy for a single aide to manage. The overall message is that of a care environment stretched beyond its capacity, raising questions about safety and dignity in daily routines.
Another review delivers an even more unequivocal condemnation. The writer states they would award no stars if that option were available, painting the staff as unprofessional, rude, mean, and abusive. They recount a personal experience in which their mother, staying at the facility for a short period, reported being yelled at by nurses, who allegedly swore at her and used vulgar language. The impression left is that staff are more interested in earning a paycheck than in providing care, with a particularly troubling note about the mother having to wait over an hour for bathroom assistance. The closing sentiment is vehement: the facility should be shut down. This account seizes on perceived behavior and the emotional toll on a patient and family, presenting a starkly negative view of the environment and its management.
Taken together, these reviews sketch a facility that embodies a wide spectrum of experiences. On one hand, there are heartfelt testimonials of warmth, gratitude, and high-quality rehab support - homey atmospherics, responsive therapy, and meals that contribute positively to recovery. On the other hand, there are vehement complaints about communication breakdown, lapses in cleanliness and privacy, understaffing, and a culture that some visitors interpret as uncaring or even abusive. The divergence in these narratives points to real disparities in day-to-day operations, staff demeanor, and the capacity to meet both medical and emotional needs of residents.
What emerges from the collection is a portrait of Meridian Manor as a place with potential for excellent rehabilitative care and compassionate interaction, but also a setting where significant issues can undermine safety, dignity, and trust. The positive experiences suggest that when staff are attentive, communicative, and well-supported, patients feel valued and effectively guided through recovery. The negative accounts, however, raise concerns about consistent policy implementation, staff training, and the alchemy of culture and staffing that can transform a facility from a source of healing to a source of distress. These mixed reviews underscore the importance of careful, on-site evaluation for anyone considering Meridian Manor.
For prospective families and patients weighing options, the messages here translate to practical considerations. Inquire about staffing levels and turnover, especially on weekends and during rehabilitation phases; ask how they handle meal assistance for patients who are confused or unable to feed themselves; request information about privacy practices, HIPAA training, and how confidential information is protected in the facility. Observe how staff communicate with residents and families during tours or visits, and pay attention to cleanliness and promptness of routine care such as bathroom assistance. If you choose Meridian Manor, you may encounter caring, dedicated caregivers who treat residents like beloved family; you may also encounter systemic pressures that affect care quality. Knowing this, you can approach the decision with a fuller perspective and more targeted questions to ensure the environment aligns with your expectations for safety, respect, and compassionate rehabilitation.
94 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Meridian Manor in Waterbury, CT is an exceptional assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The community boasts a beauty salon where residents can pamper themselves, as well as access to cable or satellite TV for their entertainment needs. Community-operated transportation is available for those who need assistance getting around, and a computer center allows residents to stay connected with loved ones.
The dining room at Meridian Manor provides restaurant-style dining where residents can enjoy delicious meals prepared by skilled chefs. For those who prefer more independence, fully furnished apartments with kitchenettes are available. Housekeeping services are provided to keep the living spaces clean and tidy.
Residents can engage in various activities and socialize with others in the gaming room or small library. The fitness room encourages physical wellness, while outdoor spaces allow for fresh air and relaxation. Wi-Fi/high-speed internet is available throughout the community, ensuring that residents can stay connected online.
Care services at Meridian Manor are comprehensive and include 24-hour call systems for emergencies, 24-hour supervision for added security, and assistance with activities of daily living such as bathing and dressing. Medication management is provided to ensure that residents take their medications correctly. A mental wellness program promotes emotional well-being among the residents.
Special dietary restrictions are catered to in the dining options, including diabetic diets. Transportation arrangements are made both for non-medical purposes and specifically for doctors' appointments. Move-in coordination is also offered to facilitate a smooth transition into Meridian Manor.
In terms of location, there are several parks nearby for outdoor recreation opportunities. There are also numerous pharmacies and physicians within close proximity to cater to any medical needs that may arise. Residents can enjoy a variety of dining options in nearby restaurants or catch a show at one of the theaters. Additionally, hospitals are conveniently located nearby for any healthcare emergencies.
Overall, Meridian Manor in Waterbury, CT provides a vibrant and caring community where residents can enjoy an enriching and fulfilling lifestyle with all their needs taken care of.
Meridian Manor is located at 1132 Meriden Road, Waterbury, CT 06705 in New Haven County, Connecticut
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