Valerie Manor in Torrington, CT

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  • Outdoors

    A miniature train in a garden setting with lush greenery and trees.

  • Building

    A charming brick building with a blue awning, surrounded by vibrant flowers and a clear sky.

  • Landscaping

    A vibrant garden featuring colorful trees and a playful train structure.

  • Garden

    A colorful garden featuring a decorative train, surrounded by various plants and flowers at the entrance of a building.

  • Entrance

    An entrance with a green awning labeled 'Valerie Manor,' surrounded by plants and flowers along a paved pathway.

  • Exterior

    Entrance of a building with a green awning and decorative plants.

  • Nature

    A beautiful flowering tree in full bloom against a clear blue sky.

  • Clouds

    A brick building with a green entrance awning, surrounded by trees and grass under a partly cloudy sky.

Valerie Manor in Torrington, CT

Information last verified:

1360 Torringford Street, Torrington, CT 06790

For more information about senior living options: (844) 490-3973

2.9 from 42 reviews
5 stars
16
4 stars
3
3 stars
3
2 stars
2
1 stars
18

Overall Review of Valerie Manor

Pros

  • pro Valerie Manor is described as a diamond located in Torrington.
  • pro The staff are compassionate and caring, evident on every visit.
  • pro Patty in Admissions makes guests feel welcome with a warm tour and introductions to staff.
  • pro The staff provide strong support and orient families to the facility and daily routines.
  • pro The nurses, CNAs, and PT staff care for residents and ensure medications and vitals are managed on time.
  • pro The CNAs are fabulous, the nurses are great, and they remember residents’ names.
  • pro The front area features a pleasant ambiance with a piano and warm meals.
  • pro Valerie Manor is clean, friendly, and efficiently run, with staff who work hard to provide quality care.
  • pro Families describe Valerie Manor as a wonderful, home-like environment where residents are treated with dignity and kindness.

Cons

  • pro The staff do not respond to call bells, leaving residents without help.
  • pro Residents are left in their feces for hours and not cleaned properly.
  • pro The facility is chronically understaffed and complaints go unaddressed.
  • pro The food is disgusting and the place is dirty with a strong odor.
  • pro Personal valuables and clothing brought by families disappear.
  • pro The DON is rude to families and staff.
  • pro The facility is accused of causing a resident’s death due to neglect.

Review

Valerie Manor in Torrington is best suited for families that prize a warm, personable care culture and a recovery-oriented environment, where staff interactions feel attentive and the rehab program is highlighted. The community tends to work best for residents who benefit from hands-on assistance, someone to coordinate daily routines, and a facility atmosphere that feels welcoming from admission onward. In short, it serves well for those who want visible, friendly staff engagement and a home-like setting, provided there is ongoing family involvement to ensure consistency in care.

Those who may want to consider alternatives include families seeking near-perfect consistency in staffing, rigid adherence to every care plan, and a spotless, uniformly pristine environment. Several reviews flag serious gaps around responsiveness to call bells, timely assistance with bathroom needs, and ongoing safety concerns. For a loved one who requires constant, predictable supervision or who has complex medical needs that demand flawless execution, other facilities with steadier staffing and stricter quality controls may be a safer fit. Similarly, if a resident requires meticulous cleanliness, exemplary housekeeping, and uniformly high meal standards, alternative communities deserve a closer look.

The strongest pros at Valerie Manor are the genuine, caring interactions from nurses, aides, and rehab staff, and the presence of a capable rehab program that families report as meaningful. Positive experiences frequently cite staff who remember names, coordinate care, and push to keep medications and daily routines on schedule. The admissions process and ongoing family communication can also set a reassuring tone early on, helping families feel seen and involved during transitions. When these elements are in place, the facility’s open, homey environment, two-person rooms or private options, a pleasant front area with live piano, and visible efforts to keep residents engaged, become meaningful offsets to the day-to-day challenges.

On balance, Valerie Manor’s advantages do not uniformly offset its most troubling drawbacks. Understaffing is repeatedly cited as a root cause of delayed responses, missed bathroom assistance, and lapses in basic hygiene. In several reviews, these shortcomings led to distressing experiences for residents and their families, including episodes of falls or distress when call bells go unanswered. Food quality and overall cleanliness are also inconsistent in the narratives, with some families praising warmth and variety and others describing odor, dirty conditions, or meals that failed to meet expectations. The tension between moments of excellent care and repeated staffing gaps creates a volatile picture: when the tide turns toward busy shifts or high acuity, the gaps become harder to bridge.

Another layer of caution comes from serious, historic allegations about neglect and harm in the broader lineage of the building, including references to past management and protective concerns. While some families report wonderful, compassionate care and a strong team that treats residents with dignity, these extreme examples call for due diligence. Potential residents should verify current leadership responsiveness, review recent state surveys, and ask pointed questions about staffing ratios, accountability, and how care plans are audited on a daily basis. Given the variability in experiences, a candid, in-person tour with direct conversations with the director of nursing and front-line staff is essential before making a placement decision.

In the end, Valerie Manor is a practical choice for families who can actively engage in oversight, advocate for timely care, and value a welcoming atmosphere and rehab-oriented services. For those needing ironclad consistency, superb cleanliness, and uniformly rapid response to every call, alternatives should be explored in parallel. The prudent approach is a thorough on-site visit, speaking with multiple shifts of staff, and requesting a concrete, written care plan with measurable response goals. If these checks align with expectations, Valerie Manor offers a credible, compassionate home with meaningful rehabilitation potential; if not, shifting to a facility with steadier operations may protect safety and peace of mind.

Features

Housing

  • 151 resident community capacity 151 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Bradley International (22 miles away) Bradley International (22 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation & parking Transportation & parkingTransportation and parking are vital for seniors as they offer access to essential services, activities, and social interactions. Reliable transportation options can help seniors maintain independence, stay connected within their community, and enjoy a higher quality of life. Additionally, convenient parking facilities ensure that seniors can easily access necessary resources and amenities without added stress or difficulty.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Valerie Manor in Torrington, CT is a premier assisted living community that provides a wide range of amenities and care services to ensure the comfort and well-being of its residents.

Residents at Valerie Manor can enjoy the convenience of having a beauty salon on-site, as well as access to cable or satellite TV in their fully furnished apartments. Transportation is made easy with community operated transportation services, as well as transportation arrangement for non-medical appointments and doctors visits.

The community offers various spaces for relaxation and recreation. There is a computer center for residents to stay connected, a gaming room for entertainment, a small library for those who love reading, and an outdoor garden area to enjoy nature. The fitness room and wellness center are perfect for those wanting to stay active and maintain their health.

Dining at Valerie Manor is restaurant-style, with special attention given to dietary restrictions. The dining room serves delicious meals prepared by the staff, ensuring that residents receive proper nutrition.

Care services provided include assistance with activities of daily living such as bathing, dressing, and transfers. Residents can also benefit from medication management and 24-hour call systems for any emergencies that may arise. Mental wellness programs are available to support the emotional well-being of residents.

In terms of location, Valerie Manor has several nearby amenities including cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and hospitals.

With its comprehensive amenities and care services, Valerie Manor offers an exceptional assisted living experience in Torrington, CT.

Nearby Places of Interest

Restaurants

  • Pizzeria Marzano (0.4 miles)
  • Taco Bell (0.4 miles)
  • McDonald's (0.5 miles)
  • Wendy's (0.6 miles)
  • Dos Amigos Restaurant (1.6 miles)
  • Twin Colony Diner & Restaurant (2.2 miles)
  • Burger King (2.3 miles)

Cafes

  • Panera Bread (0.5 miles)
  • Angie's Coffee & More (2.9 miles)
  • Meraki (8.5 miles)
  • Arethusa A Mano (10.9 miles)
  • Starbucks (11.1 miles)
  • Starbucks (12.3 miles)
  • Aroma Joe's (12.7 miles)

Pharmacies

  • Walmart Pharmacy (0.6 miles)
  • CVS Pharmacy (2.5 miles)
  • CVS Pharmacy (6.5 miles)
  • Walgreens (9.2 miles)
  • CVS Pharmacy (9.9 miles)
  • Walgreens (10.9 miles)
  • CVS Pharmacy (11.2 miles)

Physicians

  • Northwest Connecticut Medical Walk-In (0.6 miles)
  • Visiting Nurse Services - Torrington Branch (1.3 miles)
  • Litchfield Hills Orthopedic Associates (1.4 miles)
  • Endoscopy Center of Northwest Connecticut (1.4 miles)
  • Neeru Dua, MD (1.7 miles)
  • Kathuria, Nirmal Dr - Mccall Center for Behavioral Health (3.2 miles)
  • Medical Office Building (3.8 miles)

Places of Worship

  • St Paul's Lutheran Church (0.9 miles)
  • Joseph's House (3 miles)
  • St Joseph Roman Catholic Church (6.5 miles)
  • Redeemer's Ridge Ministries (9.2 miles)
  • Church of Eternal Light (9.4 miles)

Hospitals

  • Charlotte Hungerford Child Guidance Clinic (1.4 miles)
  • Charlotte Hungerford Hospital (1.4 miles)
  • Charlotte Hungerford Md (1.4 miles)
  • Gambro Healthcare Torrington (3.9 miles)
  • Riverside Medical Center (6.8 miles)
  • Winsted Health Center (7.1 miles)
  • Hungerford Emergency & Medical Care Mammography (7.1 miles)

Parks

  • Burr Pond State Park (3.2 miles)
  • Winsted Advg & Photography (6.4 miles)
  • East End Park (6.6 miles)
  • People's State Forest (7.6 miles)
  • Litchfield Green (8 miles)
  • Countryside Park (9.2 miles)
  • Plymouth Green (10.1 miles)

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