Litchfield Woods Health Care Center

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  • Interior

    A quaint dining area featuring elegantly set tables and large windows that invite natural light.

  • Decor

    A charming garden scene featuring colorful flowers, a bear statue, and decorative planters.

  • Building

    A building with an American flag waving in front under a clear blue sky.

  • Landscaping

    A brick building featuring an American flag flying in front, set against a clear blue sky.

  • Kitchen

    A cozy kitchen featuring wooden cabinets and a dining table adorned with flowers.

  • Garden

    A welcoming sign surrounded by vibrant flowers and lush green grass.

  • Outdoor

    Entrance sign for Landfield Woods Health Care Center, surrounded by lush landscaping.

  • Piano

    A black grand piano positioned near a historical mural, complemented by indoor plants.

  • Exercise Equipment

    A physical therapy room equipped with exercise balls, cones for agility training, and various fitness equipment.

  • Healthcare

    A hospital room featuring two beds and a chair, ready for patient care.

Litchfield Woods Health Care Center

255 Roberts Street, Torrington, CT 06790

For more information about senior living options: (844) 490-3973

3.5 from 49 reviews
5 stars
26
4 stars
5
3 stars
1
2 stars
2
1 stars
15

Skilled Nursing Facility

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    Overall Review of Litchfield Woods Health Care Center

    Pros

    • pro The staff and rehab are good, and the social workers are the best.
    • pro Genny, the resident ambassador, is truly one of the bright spots at the facility.
    • pro Most of the staff here are wonderful and hardworking.
    • pro The caregivers and staff are impressive, and residents are treated respectfully and with care.
    • pro The facility is a beautiful place.
    • pro Five stars isn't enough to convey the level of care and dedication.
    • pro The therapy dogs' visits reflect the facility's caring environment.
    • pro Ashlynn, who works evenings, is hands down the best.

    Cons

    • pro The staff do not respond to call bells and appear chronically short-handed.
    • pro The food is cold, processed, and of very low quality, not what is on the menu.
    • pro Medications are often late or forgotten.
    • pro A nurse was observed screaming at a patient, and some staff talk about patients disrespectfully.
    • pro Residents have waited for hours on a bed pan with no assistance.
    • pro Management and administration are described as inadequate and unprofessional; some say the facility should be shut down.
    • pro There are reports of unsafe conditions and poor supervision, sometimes leading to emergency room visits.
    • pro The overall system is described by some reviewers as corrupt and dysfunctional.

    Review

    Litchfield Woods Healthcare sits at the center of a conflicted chorus. On one side, there are glowing notes from residents, families, and visiting caregivers who describe a facility that can feel warm, attentive, and genuinely caring. On the other, there are pointed, harrowing accounts of neglect, mismanagement, and systemic flaws that leave loved ones vulnerable. Taken together, the collection of experiences paints a landscape where care quality appears to swing dramatically from shift to shift, floor to floor, person to person.

    Several readers frame their experiences in the starkest terms. One reviewer insists the facility should be avoided at all costs, urging would-be visitors to conduct serious research, check state surveys, and even contact the Department of Health. The fear is real for this family: a frail dementia patient who was left in distress for hours on a bed pan, with help slow to arrive and no one responding to cries for assistance. Medication timing is another recurring complaint, with medicines allegedly delayed or forgotten, and meals described as burned, dried out, or otherwise unfit for consumption. The sense of danger is reinforced by reports of staff who scream at patients and a general atmosphere of missed call bells and poor communication - an environment that feels unsafe to anxious families, especially those with loved ones living with cognitive decline.

    Other voices underscore how fragile these negative impressions can be: claims of short staffing, staff burnout, and a turnover of personnel that many readers interpret as proof of undercompensation and systemic strain. There are explicit cautions not to entrust a family member to this facility, and lurid anecdotes about floors where care oversight seemed thin, call bells went unanswered, and the overall response to patient needs felt markedly inconsistent. Some reviewers describe a facility where "the list goes on and on" in terms of lapses in care, with the implication that this is not a rare occurrence but a pattern that can color entire stays.

    Yet the story is far from one-note. There are equally strong affirmations of warmth, competence, and compassion. A reviewer who spent three weeks at Litchfield Woods after knee surgery praises the staff, both aides and nurses, calling them "the very best" and lending a particular shout-out to an evening nurse, Ashlynn, who made a lasting impression. Another patient notes that the rehabilitation team on the first floor could be limited by insurance coverage, but the overall care, listening, and responsiveness to concerns were commendable. The sentiment here is that when the people on duty are engaged and valued, the hands-on care and attention can be deeply meaningful and reassuring.

    In more recent and specific praise, a staff nurse named Marne is described as especially informative and helpful for a concerned family member, with practical steps like adding a daily menu for a loved one and providing equipment adjustments such as a humidifier with oxygen. These touchpoints - clear communication, proactive problem-solving, and responsiveness to patient needs - stand out as evidence of a functioning part of the system, even amid broader criticisms. There are also stories of residents and visitors who feel genuinely seen: ambassadors on the floor like Genny, described as a bright spot who checks in on residents with kindness, humor, and genuine care. Multiple residents testify that Genny's presence, laughter, and personal attention contribute to a daily sense of normalcy and comfort, and several note that staff who know residents by name - rather than referring to them merely as "honey" or "dear" - make a meaningful difference in daily life.

    The contrast extends to the dining experience. Several reviewers take aim at the food, arguing that meals are sourced from a middleman provider and frequently fall short in quality, taste, or alignment with the posted menus. Complaints about cold, processed foods and the disconnect between what's advertised and what is served recur, suggesting a disconnect between culinary expectations and kitchen realities. In the same breath, some reviewers acknowledge that nutrition and dining are not the sole determinants of a good stay; for them, the responsiveness of clinicians, the attentiveness of aides, and the overall atmosphere on the floor matter just as much, if not more, than what lands on the plate.

    Two longer, more cautionary notes speak to the complexity of navigating long-term care. One family describes a discharge from a hospital that led to a cascade of problems - a lack of adequate physical therapy, a substitute floor assignment, and a perception that the facility was overwhelmed by staff shortages and financial pressures. The result, for this reviewer, was a painful realization that the system could fail when a vulnerable loved one needed consistent, coordinated care. This account emphasizes the importance of advocacy, research, and a willingness to relocate to higher-quality care if necessary. It also casts light on the broader healthcare ecosystem: even when a facility contains competent clinicians and compassionate aides, the overall experience can be undermined by misaligned discharge planning, insufficient staffing, and unclear accountability.

    In the end, the impressions of Litchfield Woods Healthcare feel kaleidoscopic. There are days of fragile hope - where a patient's pain is acknowledged, a nurse's late shift is noted as thoughtful, and a resident ambassador fosters a sense of family within the halls. There are also days of disquiet - where missed call bells, delayed meds, and overlooked comfort needs ripple into fear and frustration for families. The common thread across these narratives is the central human truth of caregiving: progress often comes in fits and starts, shaped by individuals who show up with patience and empathy, and by the systems and environments that either enable or obstruct consistent, respectful care.

    What remains clear is that experiences at Litchfield Woods Healthcare are not monolithic. For some, the facility becomes a place of dependable support, where staff members who invest time and warmth - whether a nurse, an aide, or a resident ambassador - help maintain dignity and comfort in challenging times. For others, the same setting reveals gaps that feel perilous or demoralizing, with concerns about food quality, medication timing, staffing levels, and administrative coordination taking center stage. The stories converge on one undeniable point: choosing a place to care for a frail loved one requires thorough research, vigilant advocacy, and an openness to switching pathways if the care needs aren't being met. For those who witness both the best and the worst of what this facility can offer, the caution - and the hope - are equally instructive.

    Features

    Housing

    • 160 resident community capacity 160 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Litchfield Woods Health Care Center in Torrington, CT is an assisted living community that offers a range of amenities and care services to meet the needs of its residents. The community features a beauty salon where residents can pamper themselves, as well as cable or satellite TV in each room for entertainment. Community operated transportation and transportation arrangement services are available to ensure residents can easily get around town and attend appointments.

    The center also provides a computer center for those who want to stay connected, as well as a fitness room to promote physical well-being. The fully furnished accommodations offer comfort and convenience, with private bathrooms and kitchenettes in each room. Housekeeping services are provided to keep the living spaces clean and tidy.

    Residents can enjoy the outdoor space and garden, perfect for relaxation and enjoying nature. Dining at Litchfield Woods Health Care Center is restaurant-style, with special dietary restrictions taken into consideration. The small library offers a quiet space to indulge in reading, while the gaming room provides opportunities for fun and socialization.

    Care services at the community include 24-hour call systems and supervision to ensure resident safety. Assistance with activities of daily living such as bathing, dressing, and transfers is available when needed. Medication management is provided to ensure residents take their medications correctly. Additionally, there is a mental wellness program offered that focuses on supporting the emotional well-being of residents.

    The community offers planned day trips and scheduled daily activities for residents to enjoy, along with fitness programs to promote an active lifestyle. Concierge services are also available to assist residents with any needs or requests they may have.

    Litchfield Woods Health Care Center benefits from its convenient location near cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and hospitals. This ensures easy access to amenities outside the community.

    Overall, Litchfield Woods Health Care Center provides a comfortable living environment with various amenities and care options for seniors seeking assistance with daily activities and a vibrant social life.

    Nearby Places of Interest

    The Torrington, Connecticut area offers a variety of amenities and services that would be beneficial for senior living. There are several cafes nearby such as Angie's Coffee & More and Panera Bread, providing opportunities for socialization and relaxation. Additionally, there are multiple physicians' offices in close proximity, including the Mccall Center for Behavioral Health and the New England Orthopedic Center, ensuring access to medical care when needed. Pharmacies like CVS and Walmart are also conveniently located for medication needs. Numerous restaurants offer dining options ranging from fast food to diners, catering to a variety of tastes. Places of worship such as St Paul's Lutheran Church and the United Church Of Christ In CRNWLL provide spiritual support and community involvement. Hospitals like Charlotte Hungerford Hospital are easily accessible in case of emergencies. Lastly, parks like Burr Pond State Park and River Park offer green spaces for outdoor activities and exercise.

    Cafes

    • Angie's Coffee & More (0.7 miles)
    • Panera Bread (3.4 miles)
    • Meraki (5.4 miles)
    • Arethusa A Mano (7.7 miles)
    • Warren General (11.5 miles)
    • Station Place Cafe (12.8 miles)

    Physicians

    • Kathuria, Nirmal Dr - Mccall Center for Behavioral Health (0.8 miles)
    • Medical Office Building (1.3 miles)
    • Advanced Medical Imaging Fixed MRI at Charlotte Hungerford Hospital (1.4 miles)
    • Family Practice of Litchfield County (1.4 miles)
    • New England Orthopedic Center (1.4 miles)
    • CT Kidney & Hypertension Specialists (1.4 miles)
    • Arthritis & Allergy Assoc PC (1.4 miles)

    Pharmacies

    • CVS Pharmacy (1.1 miles)
    • Walmart Pharmacy (3.4 miles)
    • CVS Pharmacy (8.7 miles)
    • Walgreens (12.6 miles)
    • Towne Apothecary (12.6 miles)
    • CVS Pharmacy (13.3 miles)

    Restaurants

    • McDonald's (1.1 miles)
    • Ninety Nine Restaurant (1.3 miles)
    • Twin Colony Diner & Restaurant (1.6 miles)
    • Burger King (1.6 miles)
    • Carbone's Market (1.9 miles)
    • Peaches N' Cream (2 miles)
    • Dos Amigos Restaurant (2.1 miles)

    Places of Worship

    • Joseph's House (1.1 miles)
    • St Paul's Lutheran Church (2.6 miles)
    • St Joseph Roman Catholic Church (8.7 miles)
    • Redeemer's Ridge Ministries (9.1 miles)
    • United Church Of Christ In CRNWLL (10 miles)
    • Church of Eternal Light (10.8 miles)
    • Greater Washington Coalition (11.5 miles)

    Hospitals

    • Gambro Healthcare Torrington (1.4 miles)
    • Charlotte Hungerford Hospital (2.3 miles)
    • Charlotte Hungerford Md (2.3 miles)
    • Charlotte Hungerford Child Guidance Clinic (2.3 miles)
    • Riverside Medical Center (8.9 miles)
    • Winsted Health Center (9 miles)
    • Hungerford Emergency & Medical Care Mammography (9 miles)

    Parks

    • Litchfield Green (5 miles)
    • Burr Pond State Park (5.1 miles)
    • Winsted Advg & Photography (8.6 miles)
    • East End Park (8.8 miles)
    • Plymouth Green (10.3 miles)
    • River Park (10.6 miles)
    • People's State Forest (10.7 miles)

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