Regalcare At Torrington

80 Fern Drive, Torrington, CT 06790

For more information about senior living options: (844) 490-3973

2.7 from 14 reviews
5 stars
6
4 stars
0
3 stars
0
2 stars
0
1 stars
8

Skilled Nursing Facility

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    Overall Review of Regalcare At Torrington

    Pros

    • pro Regal Care staff were very accommodating.
    • pro Lisa, the DNS, the nurses, CNAs, and PT did a fantastic job.
    • pro Joni Barnett, the director of Social Services, was compassionate and helped plan a safe return home.
    • pro The staff were friendly and took very good care of her grandmother.
    • pro The staff is outstanding, with nurses who are professional and caring.
    • pro Housekeeping and laundry keep things clean, and the PT team is hardworking.
    • pro RegalCare of Torrington is highly recommended for anyone needing a nursing home for a loved one.

    Cons

    • pro RegalCare is very unprofessional; it does not pay correctly and does not care for its clients.
    • pro Residents drink from dirty cups due to inadequate cleaning in the kitchen.
    • pro The staff were very disappointing; the father was neglected.
    • pro Call bells were not answered by staff.
    • pro The father was not positioned properly for feeding.
    • pro The administrator did not acknowledge the family after they waited for over an hour.
    • pro The family would not recommend sending loved ones there.
    • pro The patient was treated very badly and had to wait days for medications.
    • pro An aide was very nasty and mishandled the patient's leg, causing pain.
    • pro The facility charged $220 to access a locked file cabinet and reportedly lost or stole personal belongings.
    • pro RegalCare failed to answer hospital calls about medications; the police had to be called to obtain information.

    Review

    RegalCare at Torrington is best suited for families seeking a small, home-like setting where a core group of caregivers can form meaningful relationships with residents - and where family involvement can meaningfully shape daily care. This community can work for residents who do not require very high medical acuity and who appreciate a "family vibe" and hands-on staff leadership. It is not the right fit for families prioritizing flawless operational momentum, airtight safety nets, and consistently seamless administration. For those who want maximum reliability and predictable outcomes, alternatives with stronger centralized oversight and longer track records of steady management should be considered.

    On the plus side, the facility earns credibility when staff members are described as genuinely caring and capable in practice. Several reviews highlight a small but dedicated team of nurses, CNAs, and rehab staff who deliver attentive bedside care and tolerate challenging cases with patience. Social services leadership occasionally shines, with administrators and directors proactively coordinating plans for discharge or transition and communicating with families when options exist. In particular, some reviewers remarked on successful accommodations for residents with special needs and a palpable sense of warmth from staff in moments of acute recovery, which suggests that when the right people are on duty, care can be compassionate and responsive.

    Yet the downsides are persistent and, in several cases, severe. Repeated accounts describe neglect, unresponsiveness to call bells, and delays in essential services, including medications - which can quickly erode trust and safety. Families recount situations where a loved one was not properly positioned or fed, and where basic supervision and timely intervention were missing during critical moments. Administrative friction compounds these issues: families report difficulty securing meetings with administrators, forms being mishandled or presented under pressure, and disputes over insurance changes that add stress rather than clarity. The most troubling anecdotes involve hospital transfers or acute deterioration that families attribute, at least in part, to gaps in onsite care and communication.

    Those contrasting experiences make it clear that the pros and cons do not balance neatly. The care and compassion demonstrated by specific staff members can deliver meaningful relief and improvement when lines of communication stay open and a stable, well-led team is on shift. However, the frequency and seriousness of systemic shortcomings - unresponsive daily operations, miscommunications about meds and services, and unsafe incidents - overshadow the positives for anyone who cannot be constantly present to oversee every detail. In practical terms, this means outcomes may hinge on the luck of the on-duty personnel and the effectiveness of family advocacy rather than on a guaranteed standard of care.

    Families considering RegalCare at Torrington should prepare for an active, hands-on approach. Before moving a loved one in, insist on meeting the care director and the nurse management team to review daily routines, medication administration timelines, and supervision protocols for meals and activities. Request a written care plan with explicit expectations for response times and escalation procedures, and insist on a consistent assigned care team so shifts don't become a revolving door. Bring a trusted family liaison to coordinate communications with the facility, and establish expectations around incident reporting, housekeeping accountability, and property security. Finally, verify the facility's process for urgent concerns and ensure a clear, rapid path to hospital communication if immediate care is required.

    In conclusion, RegalCare at Torrington represents a mixed value proposition. For families who can tolerate variability in day-to-day operations and who place a premium on a warm, intimate environment with genuinely caring staff, the facility can deliver real, positive moments and steady rehab when the right team is in place. For those prioritizing consistently flawless care, reliable staffing, and airtight administrative processes, alternatives are likely to deliver higher confidence and lower ongoing risk. A careful, thorough pre-move assessment is essential, with a plan for ongoing oversight to ensure that the care standard remains high and that concerns are promptly addressed.

    Features

    Housing

    • 75 resident community capacity 75 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Bradley International (24 miles away) Bradley International (24 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Regalcare At Torrington in Torrington, CT is a vibrant and comfortable assisted living community that provides a range of amenities and care services to ensure the well-being and happiness of its residents.

    The community offers various amenities to enhance the quality of life for its residents. These include a beauty salon where residents can pamper themselves, cable or satellite TV for entertainment, community operated transportation for ease of mobility, a computer center for staying connected with loved ones, and a dining room where residents can enjoy delicious meals in a restaurant-style setting. Additionally, there is a fitness room available for physical exercise, a gaming room for recreational activities, and a small library for relaxation and reading. Residents also have access to outdoor spaces such as gardens to enjoy fresh air and nature. The community provides housekeeping services to maintain cleanliness.

    In terms of care services, Regalcare At Torrington ensures the safety and well-being of its residents through 24-hour call systems and supervision. Trained staff offer assistance with daily living activities such as bathing, dressing, and transfers as needed. The community also takes care of medication management and offers special dietary options including diabetes diets for those with specific nutritional requirements. Transportation arrangements are made both for non-medical needs as well as doctor's appointments.

    Residents at Regalcare At Torrington are not only provided with essential care but are also encouraged to engage in various activities to promote socialization and mental wellness. Concierge services are available to cater to individual preferences while fitness programs are offered to keep residents active. Planned day trips provide opportunities for exploration outside the community, while resident-run activities allow them to take charge of their own recreational pursuits. Scheduled daily activities further enhance their engagement within the community.

    Furthermore, the surrounding area offers convenience with cafes, parks, pharmacies, physicians' offices, restaurants, places of worship nearby ensuring easy access to various amenities outside the community when desired. In case of medical emergencies, there are also hospitals in close proximity.

    Regalcare At Torrington provides a warm and inviting environment for seniors to enjoy their golden years, with a focus on meeting their individual needs and promoting an active and fulfilling lifestyle.

    Nearby Places of Interest

    This part of Torrington, Connecticut offers a variety of amenities and services that may be appealing for seniors looking for a comfortable and convenient living environment. The area is well-equipped with medical facilities including physicians, hospitals, and pharmacies in close proximity. There are also several options for dining out at restaurants ranging from diners to fast-food chains. Places of worship are easily accessible for spiritual needs, and there are cafes for socializing and enjoying a cup of coffee. Additionally, the presence of parks provides opportunities for outdoor recreation and relaxation in nature. Overall, this area seems to provide a good balance of essential services and recreational opportunities that could make it a suitable choice for senior living.

    Physicians

    • Neeru Dua, MD (0.2 miles)
    • Litchfield Hills Orthopedic Associates (0.9 miles)
    • Endoscopy Center of Northwest Connecticut (0.9 miles)
    • Visiting Nurse Services - Torrington Branch (1.1 miles)
    • Kathuria, Nirmal Dr - Mccall Center for Behavioral Health (1.3 miles)
    • Northwest Connecticut Medical Walk-In (1.4 miles)
    • Medical Office Building (1.8 miles)

    Restaurants

    • Twin Colony Diner & Restaurant (0.3 miles)
    • Burger King (0.3 miles)
    • Dos Amigos Restaurant (0.4 miles)
    • McDonald's (0.7 miles)
    • Ninety Nine Restaurant (1 miles)
    • Carbone's Market (1.2 miles)
    • Wendy's (1.4 miles)

    Hospitals

    • Charlotte Hungerford Child Guidance Clinic (0.6 miles)
    • Charlotte Hungerford Hospital (1.2 miles)
    • Charlotte Hungerford Md (1.2 miles)
    • Gambro Healthcare Torrington (2 miles)
    • Riverside Medical Center (8.2 miles)
    • Winsted Health Center (8.4 miles)
    • Hungerford Emergency & Medical Care Mammography (8.4 miles)

    Pharmacies

    • CVS Pharmacy (0.7 miles)
    • Walmart Pharmacy (1.7 miles)
    • CVS Pharmacy (8 miles)
    • Walgreens (10.8 miles)
    • CVS Pharmacy (11.5 miles)
    • Walgreens (12.5 miles)
    • Walgreens (12.5 miles)

    Places of Worship

    • Joseph's House (1 miles)
    • St Paul's Lutheran Church (1.1 miles)
    • St Joseph Roman Catholic Church (8 miles)
    • Church of Eternal Light (9.5 miles)
    • Redeemer's Ridge Ministries (9.5 miles)
    • United Church Of Christ In CRNWLL (11.7 miles)

    Cafes

    • Angie's Coffee & More (1.1 miles)
    • Panera Bread (1.8 miles)
    • Meraki (6.5 miles)
    • Arethusa A Mano (8.9 miles)
    • Starbucks (12.7 miles)
    • Starbucks (12.7 miles)

    Parks

    • Burr Pond State Park (4.4 miles)
    • Litchfield Green (6 miles)
    • Winsted Advg & Photography (7.9 miles)
    • East End Park (8 miles)
    • Plymouth Green (9.5 miles)
    • People's State Forest (9.5 miles)
    • Countryside Park (10.4 miles)

    Frequently Asked Questions

    Where is Regalcare At Torrington?

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