Avon Health Center

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Avon Health Center Avon Health Center Avon Health Center Avon Health Center

Avon Health Center

652 West Avon Road, Avon, CT 06001

For more information about senior living options: (844) 490-3973

4.8 from 102 reviews
5 stars
93
4 stars
6
3 stars
0
2 stars
0
1 stars
3

Skilled Nursing Facility

Overall Review of Avon Health Center

Pros

  • pro Avon Health Center is described as an amazing rehab facility with friendly, knowledgeable, and compassionate staff.
  • pro The physical therapy and occupational therapy are exceptional.
  • pro The staff are supportive, collaborative, friendly, skilled, and professional, and they respond promptly to patient needs.
  • pro The facility is clean, bright, and cheerful, creating a welcoming atmosphere.
  • pro Families feel their loved ones are in good hands for short-term rehab.
  • pro Admissions and registration are handled warmly and efficiently, making the process feel safe and comfortable.
  • pro The environment is welcoming and the staff are attentive, making the rehab experience positive.
  • pro Visiting is easy and staff are accommodating, contributing to a painless experience.
  • pro The facility is described as a cozy home with caring staff and engaging activities.
  • pro Staff are often described as fantastic, cheerful, and engaging with patients.

Cons

  • pro The reviewer would not recommend Avon Health Center, stating the experience did not merit 4.7 stars.
  • pro They reported their mother was in excruciating pain and repeatedly pleaded for stronger pain medication, but was initially given only acetaminophen.
  • pro It took two hours before the mother received any stronger medication.
  • pro The majority of the staff demonstrated a lack of empathy and unprofessional conduct.
  • pro One night a man knelt by the mother's bed with his face uncomfortably close to hers.
  • pro Four staff members were observed to be glued to their phones, seemingly unconcerned.
  • pro The director allegedly spoke to the reviewer's son with outrageous untruths about her.
  • pro They were horrified to learn, from a private homecare nurse after discharge, that the mother had developed bed sores.

Review

Avon Health Center emerges in these accounts as a rehab facility that many families feel genuinely fortunate to have found. The overarching impression is one of warmth, competence, and a well-organized environment that supports both patients and their loved ones. Across numerous testimonials, the staff consistently stands out for being friendly, knowledgeable, and compassionate, turning what can be a stressful transition into a smoother, more reassuring experience. Several reviewers begin with a strong personal endorsement, describing Avon as the best rehab facility they've seen and noting how confident they felt about the care their family members received from capable hands.

Care quality and responsiveness are repeatedly highlighted. Families notice prompt attention to urgent needs, such as pain management, with specific anecdotes about staff quickly relaying concerns to nurses and ensuring comfort for patients who are in pain. One account recounts a dad needing to go back to bed, and the response was described as immediate and attentive. Others praise the physical therapy and occupational therapy programs as "exceptional," crediting the therapists' focus and dedication for the improvements their loved ones achieved during rehab. The consistency of care is repeatedly described as collaborative and professional, with nurses, aides, and therapists working together to support recovery.

The facility itself is portrayed as a welcoming, clean, and well-maintained place. Reviewers note bright, cheerful surroundings and a clean, organized operation that contributes to a positive experience. The entrance and registration processes are described as smooth, with staff members like Anna and Linda making strong first impressions and easing the transition into care. Once admitted, visitors frequently remark on the high level of accessibility and the ease of visiting loved ones, with statements such as "Access to visit a patient are painless," underscoring a family-friendly environment. The overall atmosphere is characterized as warm and inviting, with residents often described as engaged in a variety of activities, and the facility being praised for safety features and a sense of coziness.

Families reflect on meaningful, day-to-day interactions that shape their confidence in Avon Health Center. From front-desk greetings to bedside care, reviewers hear repeatedly about staff who are not only skilled but also kind and attentive. Stories of staff going above and beyond - sitting with patients, facilitating engaging activities, and maintaining open lines of communication with families - are common. The facility is described as not only a place for rehabilitation but also a "cozy home" where patients feel cared for and where families feel welcomed and reassured about their loved one's care plan. In several testimonies, reviewers express gratitude for the consistent, compassionate care their loved ones receive, and they commend the staff for maintaining a positive, patient-centered culture.

There is, however, a contrasting and deeply troubling account that stands apart from the general tenor of positivity. One reviewer, who had initially opted for Avon Health Center based on Google reviews, recounts a harrowing experience described in stark terms. This account details severe pain that was not adequately addressed for an extended period, with the patient eventually receiving stronger pain medication only after a significant delay. The reviewer also recounts a frightening incident in which a man approached the patient's bed and spoke inappropriately, creating a sense of fear and vulnerability. They describe staff being distracted - glued to their phones - and unhelpful when concerns were raised. After discharge, the reviewer learned from a private homecare nurse that the patient had developed bed sores, a development they attribute to the facility's care. The patient's impression of the director and the overall tone of management is notably negative, culminating in a strong recommendation to seek care elsewhere. This account emphasizes a potential gap in pain management, safety, and responsive leadership that stands in sharp contrast to the majority of the positive feedback.

Taken together, the reviews paint Avon Health Center as a place with many strengths - an energetic staff, robust rehab programs, and a facility that feels safe, clean, and supportive for both patients and families. Positive experiences center on timely and compassionate care, high-quality physical and occupational therapy, and an environment designed to encourage recovery and engagement. The consistently favorable remarks about how staff treat patients, the clarity of communication, and the welcoming, home-like atmosphere contribute to a strong overall impression that it is a reliable and comforting option for short- and long-term rehab needs.

Yet the strong negative account serves as an important counterpoint, reminding prospective families that experiences can vary and that serious concerns about pain management, safety, and staff responsiveness can arise. The reviewer's narrative highlights essential considerations: the need for vigilant oversight of analgesia, proactive attention to potential safety risks, and clear, respectful communication between leadership, staff, patients, and families. It also underscores the value of firsthand due diligence - asking detailed questions about therapy hours, pain protocols, incident reporting, and ongoing monitoring - when choosing a rehab facility.

For families weighing Avon Health Center, the decision appears to hinge on a balance between the most compelling, consistently positive experiences and the weight of a highly critical, though less common, account. The facility's strengths - its friendly, professional staff; effective rehab services, especially PT and OT; a clean and welcoming environment; and accessible family involvement - would likely align with the needs of many patients seeking a supportive rehab journey. At the same time, the serious negative review suggests the importance of investigating current safety protocols, pain management practices, and leadership responsiveness before placement.

In the end, Avon Health Center stands out as a facility with considerable merit and a proven track record in many families' eyes. For those considering it, gathering multiple perspectives, visiting in person, and asking specific questions about pain management, staffing coverage during nights and weekends, and incident handling can provide a clearer, more comprehensive picture. While many families leave with confidence and gratitude for the care their loved ones receive, this collective set of reviews also serves as a reminder to approach care decisions with thorough due diligence and an honest appraisal of both strengths and potential concerns.

Features

Housing

  • 120 resident community capacity 120 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Bradley International (15 miles away) Bradley International (15 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

The Avon Health Center in Avon, CT is a premier assisted living community that offers a wide range of amenities and care services to ensure residents' comfort and well-being. The community boasts an array of amenities including a beauty salon, cable or satellite TV, a computer center, and a fully furnished living space. Residents can also enjoy the outdoor garden and designated fitness room for their physical wellness needs. Additionally, there is a gaming room, small library, and Wi-Fi/high-speed internet access available for leisure activities.

The Avon Health Center provides comprehensive care services around the clock with their 24-hour call system and supervision. The highly trained staff is available to assist residents with activities of daily living such as bathing, dressing, and transfers. Medication management and diabetes diet assistance are also provided to ensure optimal health of residents. A mental wellness program is implemented to promote psychological well-being.

Residents can take advantage of the restaurant-style dining experience which caters to special dietary restrictions they may have. The community also offers transportation arrangements for non-medical purposes as well as transportation to doctors appointments for added convenience.

Engaging in various activities is encouraged at the Avon Health Center. Concierge services are available to assist residents in planning day trips and resident-run activities are organized regularly. Fitness programs are offered for those who want to maintain an active lifestyle. Furthermore, there are numerous nearby cafes, parks, pharmacies, physicians' offices, restaurants, and hospitals within close proximity to provide additional options for recreation and healthcare needs.

Overall, the Avon Health Center is dedicated to providing exceptional assisted living services that prioritize comfort, convenience, and holistic care for its residents.

Nearby Places of Interest

The Avon, Connecticut area offers a variety of amenities and services that cater to the needs of seniors looking for a comfortable and convenient living environment. With several restaurants nearby such as Unionville Family Restaurant and Olive Bar, residents have access to a range of dining options. Additionally, there are reputable physicians and pharmacies in close proximity, including Doctors of Central CT and CVS Pharmacy, providing easy access to medical care. For those who enjoy staying active outdoors, there are several parks like Countryside Park and Roaring Brook Nature Center nearby for leisurely walks or nature outings. Furthermore, the presence of cafes like The Coffee Trade and Starbucks allows for social gatherings and relaxation with friends. Lastly, individuals seeking spiritual fulfillment can find solace in places of worship such as Universalist Church of West Hartford and Emanuel Synagogue in the surrounding area. Overall, Avon offers a well-rounded community with resources that cater to the needs and interests of seniors looking for an inviting place to call home.

Restaurants

  • Unionville Family Restaurant (1.7 miles)
  • Olive Bar (1.8 miles)
  • Bertucci's Corporation (3 miles)
  • Max a Mia (3 miles)
  • McDonald's (3.1 miles)
  • Flatbread Company (3.5 miles)
  • Little City Pizza (3.6 miles)

Physicians

  • Doctors of Central CT (1.8 miles)
  • Hartford Healthcare Medical Group (2.8 miles)
  • Connecticut Eye Center PC (2.9 miles)
  • In Vitro Sciences (3 miles)
  • Hartford Medical Group (3.4 miles)
  • Uconn Health System-Radiology (4.3 miles)
  • Jonathan Schreiber (4.3 miles)

Parks

  • Countryside Park (2.6 miles)
  • Sperry Park (3.2 miles)
  • Roaring Brook Nature Center (4.8 miles)
  • Fernridge Park (5.6 miles)
  • Wolcott Park (6.9 miles)
  • Stanley Quarter Park (6.9 miles)
  • Elizabeth Park (7.3 miles)

Cafes

  • The Coffee Trade (2.9 miles)
  • Dom's Coffee (2.9 miles)
  • Starbucks (2.9 miles)
  • Aroma Joe's (5.7 miles)
  • Starbucks (6 miles)
  • Starbucks (6 miles)
  • Starbucks (6.6 miles)

Pharmacies

  • CVS Pharmacy (2.9 miles)
  • Walgreens (3.1 miles)
  • CVS Pharmacy (3.7 miles)
  • Walgreens (4.1 miles)
  • CVS Pharmacy (4.9 miles)
  • CVS Pharmacy (5 miles)
  • Med Stat Pharmacy (5.5 miles)

Hospitals

  • Menla Holistic Health (3.2 miles)
  • The Hospital of Central Connecticut Cancer Center (7.1 miles)

Places of Worship

  • Universalist Church of West Hartford (6.2 miles)
  • Emanuel Synagogue (6.7 miles)
  • Church of Eternal Light (7.4 miles)

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