60 West in Rocky Hill, CT
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Information last verified:
60 West Street, Rocky Hill, CT 06067
For more information about senior living options: (844) 490-3973
There are caring staff members at 60 West. Some staff are recognized as truly good and caring by residents. The kitchen manager is doing his best and is new, with potential to improve. Managers are making an effort to present a positive front. There are activities that show resident engagement and life in the facility. There are positive exceptions among the staff who stand out. There are good people at the facility who contribute positively.
The reviewer wouldn’t give the place five stars, and any stars are only for a few staff who care. Staff routinely tune out the call bell, leading to 30–40 minute waits to use the bathroom. Having a handicap is worsened because help comes from reluctant staff. The problem mainly lies with the CNA level, even as managers try to present a positive front. Residents are crammed three to a room that is designed for two. The bathrooms are not wheelchair-friendly, especially the ones in the rooms. The staffing ratio is about 1 good worker to 6 not-so-good workers. Some cooks withhold food or fail to follow diet plans, indicating bad actors in the kitchen. The agonal breathing incident woke nearby residents and was deeply disturbing, suggesting poor staff responsiveness.60 West in Rocky Hill is best for residents who can tolerate uneven caregiving quality and who want a small, staff-involved environment where a few devoted caregivers stand out. The community delivers a sense of familiarity when a handful of workers truly care, but it comes with a clear caveat: help can be inconsistent, and daily assistance may hinge on which staff member is on duty. Genuine commitment from some frontline workers and a kitchen team showing potential exist, yet the model does not deliver flawless execution. This is not a place for those seeking a uniformly smooth care experience; it’s a setting where occasional staff excellence can appear amid broader staffing and process gaps.
Those who require reliable, on-demand assistance, strong call-bell response, fully accessible private rooms, and consistently aligned dietary plans should consider alternatives. The current experience highlights long waits for help with basic needs, including bathroom use, and bathrooms in rooms that are not easily wheelchair-accessible. Room overcrowding, three residents in a space designed for two, substantially erodes privacy and safety. Noise and proximity to staff areas can disrupt sleep and quiet time. For families prioritizing predictable service, strict adherence to care plans, and a higher standard of daily living comfort, exploring other communities with higher staffing ratios, better ADA-compliant facilities, and enforceable resident-rights policies is prudent.
On the upside, there are identifiable positives that temper the overall impression but do not fully offset the main drawbacks. A cadre of caregivers is recognized for compassion and reliability, names such as Lisa, Gail, Britney, Claudia, Val, Cindy, and Marcia stand out as bright spots. Managers are described as making earnest efforts to preserve a positive environment, and there is movement in the kitchen leadership with a new manager attempting to sort out inconsistent cooks and align meals with prescribed diets. Activities exist, and some residents engage with them. These signals suggest improvement potential; however, they remain insufficient to counterbalance chronic staffing gaps and safety concerns in daily operations.
Safety and daily living are where the concerns become concrete. Call bells are not consistently answered promptly, leaving residents waiting 30 to 40 minutes for assistance, an unacceptable delay for those with mobility or incontinence needs. The physical layout compounds problems: rooms crowded beyond design, bathrooms that are not easily used by wheelchair users, and a setting where sleep can be disrupted by hallway noise. A distressing incident described as agonal breathing, loud enough to wake others, raises questions about monitoring, response times, and overall security. While shifts do not uniformly fail, the pattern of delayed responses and infrastructural misfits makes reliable, dignified care harder to count on.
For families evaluating 60 West, concrete steps can de-risk the decision. Request unannounced visits during peak hours to observe call-bell response and frontline care. Ask for current nurse and aide-to-resident ratios, and request to meet the CNAs who would typically care for the loved one. Inspect room configurations: is a private room possible, and are ADA-compliant bathrooms available or improvable? Inquire about dietary oversight and consistency with prescribed meal plans, and press for accountability on the kitchen team under the new leadership. Seek clarity on emergency protocols, responsiveness, and distress monitoring. If possible, seek current residents’ references and request a trial period or clearly defined review milestones before committing.
The bottom line is that 60 West can work for families prepared to supervise care closely and tolerate variability in caregiving quality, with the hope that leadership changes and standout staff will drive meaningful improvements. For anyone whose loved one requires steady, timely help, predictable mobility support, and consistently accessible, private living spaces, alternatives are strongly advised. The community shows genuine care from a subset of staff and a kitchen team willing to improve, but that has not yet translated into reliably safe, comfortable daily life. Due diligence is essential: set explicit expectations, verify staffing stability, and weigh the potential for improvement against the risk of ongoing lapses before deciding to commit.
95 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Bradley International (20 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The assisted living community at 60 West in Rocky Hill, CT offers a range of amenities and care services to provide a comfortable and supportive environment for residents. The community features a beauty salon, where residents can receive professional hair and beauty services. Cable or satellite TV is available in each residence, allowing residents to enjoy their favorite shows and movies. Community operated transportation is provided for residents who need assistance getting around town or running errands.
The computer center offers internet access and technology resources for residents to stay connected with loved ones and explore personal interests online. A dining room provides restaurant-style dining options, where meals are prepared and served by the staff. Residents have access to a fitness room to engage in physical activity and maintain their overall health.
The community also features a gaming room, outdoor space, small library, and wellness center for relaxation and leisure activities. Housekeeping services are provided to keep residences clean and tidy. Each residence includes private bathrooms and kitchenettes for convenience.
Move-in coordination is available to assist new residents with transitioning into their new homes smoothly. Transportation arrangements can be made for non-medical appointments as well as doctors' visits. Wi-Fi/high-speed internet is accessible throughout the community.
Care services offered include 24-hour call system for emergencies, supervision, assistance with daily activities such as bathing, dressing, and transfers. Medication management is provided to ensure that residents receive the correct dosage of medication at the right time. A mental wellness program supports residents in maintaining their emotional well-being.
Special dietary restrictions can be accommodated in meal preparation to cater to individual needs. The community is surrounded by various amenities such as cafes, parks, pharmacies, physicians' offices, restaurants, and places of worship for additional convenience.
Residents can enjoy a variety of activities including fitness programs designed to promote physical health, planned day trips to explore the local area or nearby attractions, resident-run activities where individuals can organize events based on their interests or hobbies, and scheduled daily activities to provide a structured routine.
Overall, 60 West in Rocky Hill, CT offers a comprehensive assisted living community that prioritizes residents' comfort, independence, and well-being.
This part of Rocky Hill, Connecticut offers a convenient and diverse range of amenities for seniors. With multiple CVS Pharmacies nearby, access to healthcare and medications is easily accessible. There are also various dining options such as McDonald's, Carbone's Prime, and Tavern on 3 for enjoyable meals out. For leisure activities, there are parks like Maxwell Park and Mill Pond Park for relaxation or outdoor activities. Places of worship like the Jehovah's Witnesses Kingdom Hall provide spiritual nourishment. In terms of healthcare, there are hospitals like Newington Veterans Hospital and Connecticut Valley Hospital within a reasonable distance. Overall, this area offers a mix of essential services and recreational opportunities that cater to the needs and interests of seniors looking for a comfortable living environment in Rocky Hill.
60 West is located at 60 West Street, Rocky Hill, CT 06067 in Hartford County, Connecticut
60 West on seniors.fyi includes 9 photos including images showing interior, salon, garden, patio, umbrellas, building, windows, trees, and more.
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Interior
Living Room
Building
Trees
Garden
Painting
Salon
