60 West
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60 West Street, Rocky Hill, CT 06067
For more information about senior living options: (844) 490-3973
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There are caring, good people at 60 West. Managers are doing their best to put up a positive front. There are activities for residents. Some staff members are true superstars. The kitchen manager is trying his best and is new, with potential to improve. Positive exceptions include Lisa, Gail, Britney, Claudia, Val, Cindy, and Marcia.
Staff at 60 West tend to tune out the call bell. Residents must wait 30 to 40 minutes to use the bathroom. Reluctant staff make it worse for residents with disabilities. The staffing quality is poor, roughly 1 good to 6 average or poor workers. The primary problems arise from CNA-level staff. Rooms are crammed three deep in a space meant for two. Bathrooms are not handicapped-friendly. Wheelchair users have non-wheelchair-friendly bathrooms. Caring staff do not stay long; turnover is high. Cooks sometimes fail to follow prescribed diet plans and withhold food. There are bad actors among kitchen staff who withhold food. The death event suggests staff did not hear or respond promptly to agonal breathing. Only a few staff members are considered caring; they do not stay long.A long-time resident at 60west paints a picture of a facility that struggles to balance cost with compassionate care. The overall sentiment is clear: the place isn't terrible across the board, but it certainly isn't earning high marks, and the main source of the dissatisfaction comes down to staffing and day-to-day operations. The resident believes that the cost pressures felt by the organization show up most noticeably in how care is delivered, particularly the attitude and reliability of CNA staff. The sense is that some staff members genuinely care, while others appear disengaged, leaving residents to cope with inconsistent attention and uneven service.
A recurring theme is the reaction to the call bell. The resident notes that many CNA staff have learned to tune it out, which translates into long waits - often 30 to 40 minutes - before help arrives for essential needs like using the bathroom. The added burden for someone with a handicap magnifies the frustration and the feeling of insult when help is slow in coming. The impression is that staffing levels and morale directly affect residents' daily dignity: a system that should be reliable turns into a game of waiting and hoping someone notices in time.
The numbers and dynamics behind the care team are a focal point of concern. The resident describes a stark ratio problem: "1 good to 3 not so good" is a rough average in many workplaces, but at 60west the sense is that the ratio skews toward less favorable odds - "1 to 6" appears to be the norm rather than an exception. This perception isn't about individual blame so much as a pattern the resident sees: a few dedicated staff versus a larger cohort that seems disengaged. The critique is most pointed at the CNA level, with managers doing their best to maintain a positive image, yet the overall care experience feeling inconsistent and at times neglectful.
Physical space adds another layer of strain. The resident describes being crammed three deep in a room designed for two, which creates a stressful and cramped environment that can amplify the sense of neglect when personal attention is scarce. Accessibility issues compound the problem: bathrooms in the rooms are not wheelchair-friendly, making routine tasks even more challenging and uncomfortable for someone dependent on mobility aids. The combination of overcrowding and poor accessibility passion-points underscores a larger concern about whether the facility can accommodate residents with varying needs without compromising safety and dignity.
The topic of activities and nutrition points to mixed commitments and mixed outcomes. There is an acknowledgment that activities occur - likely due to regulatory or administrative mandates - but the execution feels uneven. On the culinary side, the resident notes a potential for great meals if certain issues were addressed. Diet plans are not always followed by cooks, and at times there is an impression that certain cooks may withhold food from staff or that food is being directed back to the kitchen rather than served to residents, creating a sense of mistrust around meals. Yet there is also a sense of fairness in recognizing that the kitchen leadership can be well-intentioned, even if they are navigating a challenging transition period with new leadership and staff turnover.
Against this backdrop of systemic issues, the resident does highlight several positive exceptions among staff. A core group - listed by name - consistently emerges as the bright spots: Lisa, Gail, Britney, Claudia, Val, Cindy, and Marcia. These individuals stand out as genuinely caring and capable, the kind of staff members who make the life of living in the facility more bearable and even meaningful. Their presence helps the resident hold onto a glimmer of hope that not everyone is disengaged or overwhelmed by the daily grind of caregiving.
The most profound and painful moment comes when a resident dies. The account describes the death with a heavy, personal weight: agonal breathing was loud enough to wake the resident, even with noise-canceling headphones and the presence of others nearby. The memory is vivid and haunting - the sound was audible to people standing outside the door, within a few steps of the room and the nurses' station. The recollection suggests a sense of missed cues or delayed response, coupled with the emotional shock of realizing that better attention might have made a difference. There is a sense of responsibility and a cascade of "what if" questions: if staff outside had paid closer attention to the noises in the room, if the resident had pressed the call button sooner, if different actions had been taken, perhaps the outcome could have been different. The reflection is not only about the tragedy itself but about the broader implications for how care is monitored and responded to within the facility.
In closing, the reviewer acknowledges the difficult reality of working within a constrained system - the interplay of cost, staffing, and care quality. While there are undeniable positives in the form of a few dedicated staff members and a kitchen leader who is trying to navigate a tough situation, the overarching impression is that 60west is not consistently meeting residents' basic needs. The story is not merely one of critique; it is also a call for better attention to safety, accessibility, staffing, and accountability. The hope is for changes that would ensure more reliable call bell response, safer and more comfortable living spaces, and a care environment where the majority of staff share the commitment shown by the residents' most trusted caregivers. The memory of that last night and the death that followed remains a sobering reminder of what's at stake and why real improvements are not just desirable but essential.
95 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Bradley International (20 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The assisted living community at 60 West in Rocky Hill, CT offers a range of amenities and care services to provide a comfortable and supportive environment for residents. The community features a beauty salon, where residents can receive professional hair and beauty services. Cable or satellite TV is available in each residence, allowing residents to enjoy their favorite shows and movies. Community operated transportation is provided for residents who need assistance getting around town or running errands.
The computer center offers internet access and technology resources for residents to stay connected with loved ones and explore personal interests online. A dining room provides restaurant-style dining options, where meals are prepared and served by the staff. Residents have access to a fitness room to engage in physical activity and maintain their overall health.
The community also features a gaming room, outdoor space, small library, and wellness center for relaxation and leisure activities. Housekeeping services are provided to keep residences clean and tidy. Each residence includes private bathrooms and kitchenettes for convenience.
Move-in coordination is available to assist new residents with transitioning into their new homes smoothly. Transportation arrangements can be made for non-medical appointments as well as doctors' visits. Wi-Fi/high-speed internet is accessible throughout the community.
Care services offered include 24-hour call system for emergencies, supervision, assistance with daily activities such as bathing, dressing, and transfers. Medication management is provided to ensure that residents receive the correct dosage of medication at the right time. A mental wellness program supports residents in maintaining their emotional well-being.
Special dietary restrictions can be accommodated in meal preparation to cater to individual needs. The community is surrounded by various amenities such as cafes, parks, pharmacies, physicians' offices, restaurants, and places of worship for additional convenience.
Residents can enjoy a variety of activities including fitness programs designed to promote physical health, planned day trips to explore the local area or nearby attractions, resident-run activities where individuals can organize events based on their interests or hobbies, and scheduled daily activities to provide a structured routine.
Overall, 60 West in Rocky Hill, CT offers a comprehensive assisted living community that prioritizes residents' comfort, independence, and well-being.
This part of Rocky Hill, Connecticut offers a convenient and diverse range of amenities for seniors. With multiple CVS Pharmacies nearby, access to healthcare and medications is easily accessible. There are also various dining options such as McDonald's, Carbone's Prime, and Tavern on 3 for enjoyable meals out. For leisure activities, there are parks like Maxwell Park and Mill Pond Park for relaxation or outdoor activities. Places of worship like the Jehovah's Witnesses Kingdom Hall provide spiritual nourishment. In terms of healthcare, there are hospitals like Newington Veterans Hospital and Connecticut Valley Hospital within a reasonable distance. Overall, this area offers a mix of essential services and recreational opportunities that cater to the needs and interests of seniors looking for a comfortable living environment in Rocky Hill.
60 West is located at 60 West Street, Rocky Hill, CT 06067 in Hartford County, Connecticut
60 West on seniors.fyi includes 9 photos including images showing interior, patio, umbrellas, building, salon, garden, healthcare, art, and more.
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Interior
Living Room
Building
Trees
Garden
Painting
Salon
