Maple View Health & Rehab

Pros

• The staff at Maple View Health and Rehabilitation is very friendly and caring, creating a positive environment for residents.
• Residents receive excellent care, with clean rooms and attentive staff who address their needs promptly.
• The facility is well-maintained and incredibly clean, providing a pleasant atmosphere for both residents and visitors.
• Physical therapy services offered at the facility are described as phenomenal, contributing to the well-being of the residents.
• Activities and recreational options are available for residents, keeping them engaged and entertained in a festive setting.
• Staff members know the residents personally by name, fostering strong relationships and a sense of community within the facility.

Cons

• The food is horrible, cold, and does not match the menu descriptions.
• The staff is unfriendly and often makes visitors feel like they are bothering them when asking for assistance.
• The facility suffers from poor cleanliness and inadequate Covid cleaning protocols.
• Residents have to share a bathroom with too many people, leading to unsanitary conditions.
• Some staff members lack empathy and demonstrate a poor work ethic, contributing to low morale.
• The nursing supervisor sets a negative tone that affects the overall atmosphere of care in the facility.
• Staff failure to properly manage waste disposal leads to very unpleasant odors and discomfort for residents.
• Requests from patients for assistance or activities are often denied without proper justification.
• There are reports of medical negligence, including mishandling critical health information during discharge procedures.
• Overall dissatisfaction with the quality of care and attention received by residents at Maple View Manor.

Review

Maple View Health and Rehabilitation has received a range of reviews, highlighting both positive and negative experiences from families of residents. The facility's quality appears to be variable, with some reviewers praising the staff's friendliness and quality care provided, while others express deep disappointment over cleanliness, staff attitude, and overall conditions within the establishment.

On one hand, several family members have reported satisfactory experiences at Maple View. For instance, one reviewer noted how their mother had been at the facility for just a month but was pleased with the cleanliness of her room and the attentiveness of the staff. Similarly, another family member commented on their mother-in-law’s three years in the Alzheimer's unit where she consistently received proper care—highlighting that despite its lack of fancy decor, Maple View provided kind and friendly treatment to its residents. Other reviews echoed these sentiments by stating that their loved ones enjoyed engaging activities like bingo, which helped keep them entertained during their stay.

However, there is a stark contrast in opinions as well. Numerous reviewers articulated serious concerns regarding the level of care their loved ones received. A recurring theme throughout these critiques is dissatisfaction with staffing levels and attitudes towards resident needs. One reviewer described how unfriendly staff members often made them feel as though they were bothering them when asking for assistance. This resulted in a troubling environment where care seemed secondary to other duties. Another individual shared a particularly distressing account involving inadequate hygiene practices around shared living spaces—bringing attention to unsanitary conditions exacerbated by shared bathrooms leading to unfortunate health consequences.

Additionally, complaints about meal quality further marred many residents' experiences at Maple View. Several reviewers lamented cold food that did not match menu descriptions—a particular concern was raised regarding basic meals like chicken clubs served without essential condiments or ingredients that would typically accompany such dishes. Cold coffee and watery soup were also mentioned as indicators of poor kitchen service—which added insult to injury given that mealtimes are crucial for recovery and well-being in rehabilitation settings.

Cleanliness was another point of contention among critics who highlighted ongoing issues with sanitation throughout the facility. Concerns included reports of rooms not being adequately cleaned after exposure to illnesses like COVID-19; one reviewer recounted having contracted COVID due to inadequate cleaning protocols following their roommate’s illness. Such claims paint a concerning picture regarding infection control measures at Maple View Manor—a critical aspect especially relevant in nursing homes housing vulnerable populations.

Despite these troubling accounts, there remain those who emphasize positive aspects of the facility such as engaging activities for residents and a warm atmosphere generated by certain staff members. Many family members appreciated facilities' efforts to maintain an uplifting environment through events like festive decorations or entertainment options designed around holidays—this could suggest areas where Maple View shows potential in enhancing resident satisfaction beyond mere clinical care.

Ultimately, it seems Maplerview Manor is experiencing a dichotomous reputation characterized by strong personal connections contrasted against widespread operational shortcomings—a situation that warrants serious attention from management if they wish to improve overall perceptions among families considering this facility for long-term or short-term stays for loved ones requiring rehabilitative services or nursing care.

Located in Rocky Hill, Connecticut, this neighborhood offers a variety of conveniences for senior living. With several dining options such as On The Border Mexican Grill & Cantina and Wood-n-Tap Bar & Grill, seniors can enjoy a diverse selection of cuisine. Nearby parks like Maxwell Park and Sage Park provide opportunities for outdoor recreation and relaxation. Additionally, there are multiple pharmacies within a short distance for easy access to medications and health needs. For medical care, LasikPlus Vision Center and Somerset Pediatrics are just a few options available. Public transportation is also accessible with Amtrak and Union Station located within a few miles. Overall, this area provides a mix of amenities that cater to the needs of seniors looking for a comfortable and convenient living environment.

Restaurants

• On The Border Mexican Grill & Cantina (0.7 miles)
• Wood-n-Tap Bar & Grill-Rocky Hill (0.8 miles)
• D'Angelo Grilled Sandwiches (0.9 miles)
• Denny's (1 miles)
• McDonald's (1 miles)
• Salute (1.2 miles)
• City Fish Market (1.8 miles)

Parks

• Maxwell Park (1.1 miles)
• Mill Pond Park (3.6 miles)
• Wolcott Park (5.5 miles)
• Stanley Quarter Park (5.9 miles)
• Sage Park (6 miles)
• Satan's Kingdom State Recreation Area (6.1 miles)
• Bushnell Park (6.3 miles)

Pharmacies

• CVS Pharmacy (1.1 miles)
• CVS Pharmacy (1.4 miles)
• CVS Pharmacy (1.6 miles)
• CVS Pharmacy (3.3 miles)
• Stop & Shop Pharmacy (3.4 miles)
• CVS Pharmacy (4 miles)
• CVS Pharmacy (4.2 miles)

Physicians

• LasikPlus Vision Center (1.1 miles)
• Ct Hair & Transplant Group (1.2 miles)
• Bhawani S Ojha (1.2 miles)
• Starling Physicians: Dermatology (2.5 miles)
• Somerset Pediatrics (3.8 miles)
• Vealechristopher, Macgilpin Douglas, Siracojohn, & Harveyrichard, Verrisimo Ana (4.2 miles)
• Valley Sports Physicians (4.3 miles)

Cafes

• Panera Bread (1.3 miles)
• Starbucks (2 miles)
• Starbucks (3.7 miles)
• Panera Bread (4 miles)
• Starbucks (4 miles)
• Starbucks (5.1 miles)
• Rebel Dog Coffee Co. EAST HARTFORD (5.3 miles)

Places of Worship

• Jehovah's Witnesses (2.1 miles)

Hospitals

• Newington Veterans Hospital (4.1 miles)
• Infectious Disease Division (5.6 miles)

Theaters

• Picture Show at Berlin (5 miles)

Transportation

• Pratt & Whitney (5.5 miles)
• Amtrak (5.8 miles)
• Union Station (6.6 miles)