Bel Air Manor

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  • Interior

    A cozy office space featuring a comfortable chair, a small table, and large windows for natural lighting.

  • Decor

    A group of women enjoying a social gathering in a brightly decorated room.

  • Living Room

    A cozy living room with comfortable seating, large windows overlooking the outdoors, and a person reading a book.

  • Building

    An outdoor sign stands in front of a building with a clear blue sky in the background.

  • Architecture

    A large building with arched windows, surrounded by cars and greenery on a sunny day.

  • Dining

    A group of people socializing at a decorated indoor event with dining tables.

  • Exercise Equipment

    A brightly colored physical therapy room equipped with various rehabilitation equipment.

  • Gym

    A spacious gym with exercise equipment and colorful flooring.

  • Healthcare

    A hospital room with two patient beds and medical equipment.

  • Swimming Pool

    A woman participates in an aquatic therapy session, receiving assistance with water exercises.

  • Rehabilitation

    A therapy or rehabilitation gym with colorful tiled flooring and various exercise equipment.

  • Wheelchair

    An elderly woman sitting in a wheelchair next to a decorated Christmas tree.

Bel Air Manor

256 New Britain Avenue, Newington, CT 06111

For more information about senior living options: (844) 490-3973

2.2 from 14 reviews
5 stars
3
4 stars
1
3 stars
0
2 stars
2
1 stars
8

Skilled Nursing Facility

Overall Review of Bel Air Manor

Pros

  • pro Many found the facility clean and the staff to be generally nice.
  • pro The rehabilitation services were praised for being caring and attentive.
  • pro Some reviewers appreciated the larger rooms and amenities, such as having private bathrooms.
  • pro A particular reviewer noted that there was enjoyable music played frequently, contributing to a cheerful atmosphere.
  • pro One individual highlighted the delicious food served at the facility and noted that dietary staff actively ensured residents enjoyed their meals.
  • pro Overall, certain staff members were described as wonderful, with positive interactions reported by several families.

Cons

  • pro The facility demonstrated indifference and negligence in the care provided to patients, often ignoring their hygiene and basic needs.
  • pro Communication from staff was inconsistent, with conflicting information given depending on whom families spoke to.
  • pro Families experienced difficulty reaching anyone for assistance, as phone calls went unanswered and messages were frequently ignored.
  • pro Several complaints highlighted rudeness and a lack of compassion from the nursing staff toward both patients and their families.
  • pro Dietary restrictions were overlooked, leading to serious health consequences for some patients.
  • pro Long-term care was significantly worse than short-term rehabilitation experiences at the same facility.
  • pro Patients were often left in uncomfortable positions for extended periods, resulting in pain and distress.
  • pro The quality of food served was deemed cheap and unhealthy by multiple reviewers.
  • pro Many felt that management showed little interest in addressing concerns raised by families about patient care.

Review

Bel Air Manor is a facility that has garnered mixed reviews from families who have placed their loved ones there for care, especially in the context of rehabilitation and long-term support. While some experiences highlight positive aspects such as cleanliness and comfortable accommodations, many reviewers express deep dissatisfaction regarding the care provided, leading to feelings of regret for having chosen this facility.

Several families noted that the physical environment of Bel Air Manor was pleasant, with bright areas and spacious rooms. Reviewers mentioned that during short-term stays, their loved ones had favorable experiences, receiving good care from dedicated nurses and staff members. However, when transitioning to long-term care, these positive impressions quickly faded as complaints about staff attitudes and overall quality of care began to emerge. Many families reported instances where basic hygiene needs were neglected—patients being left unwashed for extended periods or ignored when expressing discomfort or thirst.

The level of communication at Bel Air Manor was notably criticized across multiple reviews. Families recounted struggles in obtaining timely responses to their inquiries and often felt left "out of the loop" concerning their loved ones' daily health status. Patients frequently faced delays in receiving assistance for essential tasks like using the bathroom or being repositioned comfortably in bed; this led to several distressing situations where patients were uncomfortable or even in pain for hours on end due to inadequate staffing or attentiveness from caregivers.

Dietary concerns also surfaced prominently among multiple reviewers. Many described how specific dietary restrictions were disregarded by nursing staff, sometimes leading to severe health consequences like hospital readmissions due to negligence regarding food intake guidelines set by doctors. In contrast, there were reports praising certain dining experiences where staff proactively ensured residents enjoyed their meals—highlighting inconsistences within the facility itself.

A recurring theme through the critiques involved the lack of compassion exhibited by various staff members at Bel Air Manor. Families conveyed frustrations when workers displayed rudeness or indifference toward both patients and relatives seeking guidance about how best to support their loved ones’ needs. Some individuals expressed a sense that patient well-being took a backseat to operational efficiency—the desire to get “off their books” overshadowing genuine concern for those requiring support.

Finally, despite some glowing reviews representing individual positive experiences related directly to attentive caregivers or particular departments like rehabilitation services and recreation activities, most narratives painted a troubling picture of inconsistency in care quality at Bel Air Manor. Families urged prospective residents not only read broader feedback but also remain vigilant regarding any red flags observed during visits—pointing out that behind its clean façade lies a potential struggle for adequate resident care if proper oversight is not maintained throughout all levels of staffing within this facility.

Features

Housing

  • 71 resident community capacity 71 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Bradley International (18 miles away) Bradley International (18 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Bel Air Manor is an exceptional assisted living community located in the peaceful neighborhood of Newington, CT. Our community offers a wide range of amenities and care services to ensure the comfort and well-being of our residents.

The amenities at Bel Air Manor are designed to provide convenience and enjoyment for our residents. We have a beauty salon where residents can pamper themselves and maintain their personal style. Our community operated transportation service makes it easy for residents to get around town. A computer center with Wi-Fi/high-speed internet access allows residents to stay connected with loved ones and explore the digital world. There is also a fully furnished gaming room, small library, and outdoor space where residents can relax and unwind. For those who enjoy staying active, our fitness room and wellness center offer various exercise programs.

Our dining options are exceptional, with restaurant-style dining provided in a spacious dining room. We cater to special dietary restrictions, such as diabetes diets, ensuring that all residents receive nutritious and delicious meals. Meal preparation and service are included for added convenience.

At Bel Air Manor, we prioritize the well-being of our residents by providing 24-hour call system and supervision for their safety. Our dedicated staff offers assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is also available to ensure that each resident receives their prescribed medications on time.

We understand the importance of mental well-being, which is why we offer a mental wellness program to support our residents emotionally and cognitively.

Our convenient location provides easy access to various local amenities including cafes, parks, pharmacies, physicians' offices, restaurants, transportation services, places of worship, theaters, and hospitals.

Bel Air Manor prides itself on creating a warm and welcoming environment where seniors can live comfortably while receiving personalized care services. Come experience the exceptional care we offer at Bel Air Manor in Newington!

Nearby Places of Interest

Restaurants

  • Plaza Azteca (1.3 miles)
  • McDonald's (1.5 miles)
  • Stew Leonard's (1.6 miles)
  • Salute (3 miles)
  • McDonald's (3.1 miles)
  • Carbone's Prime (3.4 miles)
  • Whole Donut (3.5 miles)

Parks

  • Mill Pond Park (1.3 miles)
  • Maxwell Park (2.5 miles)
  • Stanley Quarter Park (2.6 miles)
  • Wolcott Park (3.9 miles)
  • Sage Park (4.7 miles)
  • Fernridge Park (6.3 miles)

Pharmacies

  • CVS Pharmacy (1.5 miles)
  • CVS Pharmacy (2.3 miles)
  • CVS Pharmacy (2.4 miles)
  • Walgreens (2.7 miles)
  • CVS Pharmacy (2.9 miles)
  • CVS Pharmacy (3.4 miles)
  • Walgreens (3.4 miles)

Cafes

  • Starbucks (1.8 miles)
  • Provision State Coffee (3.3 miles)
  • Starbucks (3.5 miles)
  • Panera Bread (4.1 miles)
  • Starbucks (4.9 miles)
  • Starbucks (5.9 miles)

Hospitals

  • Newington Veterans Hospital (1.8 miles)
  • The Hospital of Central Connecticut Cancer Center (4.6 miles)
  • Infectious Disease Division (6 miles)

Physicians

  • Vealechristopher, Macgilpin Douglas, Siracojohn, & Harveyrichard, Verrisimo Ana (2 miles)
  • Lexington Cardiology Associates (2.4 miles)
  • Bhawani S Ojha (3.1 miles)
  • Grove Hill Medical Center (3.4 miles)
  • Starling Physicians: Dermatology (3.8 miles)
  • Ct Hair & Transplant Group (4.1 miles)
  • LasikPlus Vision Center (4.1 miles)

Transportation

  • Amtrak (3.2 miles)

Theaters

  • Picture Show at Berlin (3.3 miles)

Places of Worship

  • Jehovah's Witnesses (4.7 miles)

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