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Bel Air Manor in Newington, CT

Bel Air Manor is a nursing home community in Newington, CT.

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Bel Air Manor in Newington, CT

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  • Interior

    A cozy office space featuring a comfortable chair, a small table, and large windows for natural lighting.

  • Decor

    A group of women enjoying a social gathering in a brightly decorated room.

  • Living Room

    A cozy living room with comfortable seating, large windows overlooking the outdoors, and a person reading a book.

  • Building

    An outdoor sign stands in front of a building with a clear blue sky in the background.

  • Architecture

    A large building with arched windows, surrounded by cars and greenery on a sunny day.

  • Dining

    A group of people socializing at a decorated indoor event with dining tables.

  • Exercise Equipment

    A brightly colored physical therapy room equipped with various rehabilitation equipment.

  • Gym

    A spacious gym with exercise equipment and colorful flooring.

  • Healthcare

    A hospital room with two patient beds and medical equipment.

  • Swimming Pool

    A woman participates in an aquatic therapy session, receiving assistance with water exercises.

  • Rehabilitation

    A therapy or rehabilitation gym with colorful tiled flooring and various exercise equipment.

  • Wheelchair

    An elderly woman sitting in a wheelchair next to a decorated Christmas tree.

256 New Britain Avenue, Newington, CT 06111

For more information about senior living options: (866) 208-4318

4.5 from 132 reviews
5 stars
104
4 stars
13
3 stars
1
2 stars
3
1 stars
11

Seniors.FYI Elite Community Awards

Top 5% Senior Living Community in 2024Top 5% Senior Living Community in 2026

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Overall Review of Bel Air Manor

common 34 reviews mention this

Staff are consistently kind and responsive

Residents’ families repeatedly describe staff as kind, polite, and attentive to needs.

Across many reviews, visitors and families say the staff is pleasant and caring, from front desk and nursing staff to aides and housekeeping. Several specifically note responsiveness, helpful communication, and a sense that loved ones are treated with dignity. A few reviews are exceptions and describe feeling unsupported or not getting timely help, but most feedback highlights warmth and attentiveness during care and visits.

common 26 reviews mention this

Cleanliness shows up often

Many reviewers mention the facility is very clean and well kept during visits.

A frequent theme is that residents’ rooms, common areas, and the overall facility look clean and maintained. Multiple reviews connect cleanliness with comfort for both residents and family members when they stop by. There are also a small number of complaints where reviewers describe issues that made them concerned about care, but cleanliness is still one of the most consistently stated positives.

caveat 9 reviews mention this

Food quality is mixed

Dining reviews vary, with some praising meals and others calling the food poor.

Some residents’ families describe the food as outstanding or good, and a few mention staff trying to accommodate preferences. Others report dissatisfaction, including comments that the food was horrible or unhealthy and that dietary restrictions were not handled as ordered. The community offers restaurant-style dining and lists special diet support, but the reviews show the experience can be uneven from one stay to another.

  • A group of people socializing at a decorated indoor event with dining tables.
  • An elderly person enjoys a meal with assistance from a caregiver.
  • A group of people enjoying a festive gathering with balloons and dining tables in a bright indoor setting.
common 7 reviews mention this

Rehab and therapy support

Reviews often highlight physical therapy and rehab efforts to improve mobility.

Families frequently mention physical therapy and rehab as a meaningful part of the experience, including encouragement during difficult sessions and support to keep a person moving. Several reviews also refer to therapy departments as thorough and helpful, with staff who take time to work with patients. Even when other aspects drew complaints, rehab participation is still described as an area where families noticed effort and follow-through.

common 5 reviews mention this

Activities keep residents engaged

Recreation and planned activities come up in multiple positive reviews.

Reviews mention residents being included in activities, such as bingo, arts and crafts, and organized events. Some families say recreation staff went out of their way to keep loved ones interested and socially engaged. This aligns with the community’s emphasis on scheduled day-to-day activities and community-sponsored events.

caveat 7 reviews mention this

Care coordination can be inconsistent

A minority of reviewers describe gaps in staffing, communication, or medication follow-through.

Several critical reviews describe problems like delays in care, lack of help during short-term rehab, and concerns about medication timing. Others mention frustration with communication between staff and family members, including conflicting information or difficulty getting responses. While many reviews praise staff responsiveness, these accounts suggest the experience may depend on staffing coverage and how effectively concerns are managed.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 71 resident community capacity 71 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Bradley International (18 miles away) Bradley International (18 miles away)
  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Restaurants

  • Plaza Azteca (1.3 miles)
  • McDonald's (1.5 miles)
  • Stew Leonard's (1.6 miles)
  • Salute (3 miles)
  • McDonald's (3.1 miles)
  • Carbone's Prime (3.4 miles)
  • Whole Donut (3.5 miles)

Parks

  • Mill Pond Park (1.3 miles)
  • Maxwell Park (2.5 miles)
  • Stanley Quarter Park (2.6 miles)
  • Wolcott Park (3.9 miles)
  • Sage Park (4.7 miles)
  • Fernridge Park (6.3 miles)

Pharmacies

  • CVS Pharmacy (1.5 miles)
  • CVS Pharmacy (2.3 miles)
  • CVS Pharmacy (2.4 miles)
  • Walgreens (2.7 miles)
  • CVS Pharmacy (2.9 miles)
  • CVS Pharmacy (3.4 miles)
  • Walgreens (3.4 miles)

Cafes

  • Starbucks (1.8 miles)
  • Provision State Coffee (3.3 miles)
  • Starbucks (3.5 miles)
  • Panera Bread (4.1 miles)
  • Starbucks (4.9 miles)
  • Starbucks (5.9 miles)

Hospitals

  • Newington Veterans Hospital (1.8 miles)
  • The Hospital of Central Connecticut Cancer Center (4.6 miles)
  • Infectious Disease Division (6 miles)

Physicians

  • Vealechristopher, Macgilpin Douglas, Siracojohn, & Harveyrichard, Verrisimo Ana (2 miles)
  • Lexington Cardiology Associates (2.4 miles)
  • Bhawani S Ojha (3.1 miles)
  • Grove Hill Medical Center (3.4 miles)
  • Starling Physicians: Dermatology (3.8 miles)
  • Ct Hair & Transplant Group (4.1 miles)
  • LasikPlus Vision Center (4.1 miles)

Transportation

  • Amtrak (3.2 miles)

Theaters

  • Picture Show at Berlin (3.3 miles)

Places of Worship

  • Jehovah's Witnesses (4.7 miles)

Frequently Asked Questions

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