Bel Air Manor

Pros

• Many found the facility clean and the staff to be generally nice.
• The rehabilitation services were praised for being caring and attentive.
• Some reviewers appreciated the larger rooms and amenities, such as having private bathrooms.
• A particular reviewer noted that there was enjoyable music played frequently, contributing to a cheerful atmosphere.
• One individual highlighted the delicious food served at the facility and noted that dietary staff actively ensured residents enjoyed their meals.
• Overall, certain staff members were described as wonderful, with positive interactions reported by several families.

Cons

• The facility demonstrated indifference and negligence in the care provided to patients, often ignoring their hygiene and basic needs.
• Communication from staff was inconsistent, with conflicting information given depending on whom families spoke to.
• Families experienced difficulty reaching anyone for assistance, as phone calls went unanswered and messages were frequently ignored.
• Several complaints highlighted rudeness and a lack of compassion from the nursing staff toward both patients and their families.
• Dietary restrictions were overlooked, leading to serious health consequences for some patients.
• Long-term care was significantly worse than short-term rehabilitation experiences at the same facility.
• Patients were often left in uncomfortable positions for extended periods, resulting in pain and distress.
• The quality of food served was deemed cheap and unhealthy by multiple reviewers.
• Many felt that management showed little interest in addressing concerns raised by families about patient care.

Review

Bel Air Manor is a facility that has garnered mixed reviews from families who have placed their loved ones there for care, especially in the context of rehabilitation and long-term support. While some experiences highlight positive aspects such as cleanliness and comfortable accommodations, many reviewers express deep dissatisfaction regarding the care provided, leading to feelings of regret for having chosen this facility.

Several families noted that the physical environment of Bel Air Manor was pleasant, with bright areas and spacious rooms. Reviewers mentioned that during short-term stays, their loved ones had favorable experiences, receiving good care from dedicated nurses and staff members. However, when transitioning to long-term care, these positive impressions quickly faded as complaints about staff attitudes and overall quality of care began to emerge. Many families reported instances where basic hygiene needs were neglected—patients being left unwashed for extended periods or ignored when expressing discomfort or thirst.

The level of communication at Bel Air Manor was notably criticized across multiple reviews. Families recounted struggles in obtaining timely responses to their inquiries and often felt left "out of the loop" concerning their loved ones' daily health status. Patients frequently faced delays in receiving assistance for essential tasks like using the bathroom or being repositioned comfortably in bed; this led to several distressing situations where patients were uncomfortable or even in pain for hours on end due to inadequate staffing or attentiveness from caregivers.

Dietary concerns also surfaced prominently among multiple reviewers. Many described how specific dietary restrictions were disregarded by nursing staff, sometimes leading to severe health consequences like hospital readmissions due to negligence regarding food intake guidelines set by doctors. In contrast, there were reports praising certain dining experiences where staff proactively ensured residents enjoyed their meals—highlighting inconsistences within the facility itself.

A recurring theme through the critiques involved the lack of compassion exhibited by various staff members at Bel Air Manor. Families conveyed frustrations when workers displayed rudeness or indifference toward both patients and relatives seeking guidance about how best to support their loved ones’ needs. Some individuals expressed a sense that patient well-being took a backseat to operational efficiency—the desire to get “off their books” overshadowing genuine concern for those requiring support.

Finally, despite some glowing reviews representing individual positive experiences related directly to attentive caregivers or particular departments like rehabilitation services and recreation activities, most narratives painted a troubling picture of inconsistency in care quality at Bel Air Manor. Families urged prospective residents not only read broader feedback but also remain vigilant regarding any red flags observed during visits—pointing out that behind its clean façade lies a potential struggle for adequate resident care if proper oversight is not maintained throughout all levels of staffing within this facility.

Restaurants

• Plaza Azteca (1.3 miles)
• McDonald's (1.5 miles)
• Stew Leonard's (1.6 miles)
• Salute (3 miles)
• McDonald's (3.1 miles)
• Carbone's Prime (3.4 miles)
• Whole Donut (3.5 miles)

Parks

• Mill Pond Park (1.3 miles)
• Maxwell Park (2.5 miles)
• Stanley Quarter Park (2.6 miles)
• Wolcott Park (3.9 miles)
• Sage Park (4.7 miles)
• Fernridge Park (6.3 miles)

Pharmacies

• CVS Pharmacy (1.5 miles)
• CVS Pharmacy (2.3 miles)
• CVS Pharmacy (2.4 miles)
• Walgreens (2.7 miles)
• CVS Pharmacy (2.9 miles)
• CVS Pharmacy (3.4 miles)
• Walgreens (3.4 miles)

Cafes

• Starbucks (1.8 miles)
• Provision State Coffee (3.3 miles)
• Starbucks (3.5 miles)
• Panera Bread (4.1 miles)
• Starbucks (4.9 miles)
• Starbucks (5.9 miles)

Hospitals

• Newington Veterans Hospital (1.8 miles)
• The Hospital of Central Connecticut Cancer Center (4.6 miles)
• Infectious Disease Division (6 miles)

Physicians

• Vealechristopher, Macgilpin Douglas, Siracojohn, & Harveyrichard, Verrisimo Ana (2 miles)
• Lexington Cardiology Associates (2.4 miles)
• Bhawani S Ojha (3.1 miles)
• Grove Hill Medical Center (3.4 miles)
• Starling Physicians: Dermatology (3.8 miles)
• Ct Hair & Transplant Group (4.1 miles)
• LasikPlus Vision Center (4.1 miles)

Transportation

• Amtrak (3.2 miles)

Theaters

• Picture Show at Berlin (3.3 miles)

Places of Worship

• Jehovah's Witnesses (4.7 miles)