Apple Rehab Rocky Hill

Pros

• The staff at Apple Rehab Rocky Hill are described as nice, caring, and competent for the most part.
• Residents find the food to be hot and generally good, contributing to a positive dining experience.
• The facility is noted for being clean and comfortable, with a pleasant outdoor area for wheelchairs.
• There are engaging activities available, such as bingo and music performances in the community room.
• Family members appreciated the safety measures taken during the pandemic and were pleased with the progress their loved ones made during therapy sessions.

Cons

• The staff was unresponsive to calls for help, with one instance taking over 20 minutes for assistance.
• Caregivers seemed indifferent to residents' needs, leading to neglect and inadequate attention.
• Residents experienced deterioration in their health due to lack of proper care and supervision.
• The facility had issues with staff being rude, dismissive, and lacking compassion toward residents.
• Some patients were not given their necessary medications or proper assistance during meals.
• There were complaints about understaffing, which negatively impacted the quality of care provided.
• Residents endured prolonged periods without check-ins from staff, feeling neglected and isolated.

Review

Apple Rehab Rocky Hill offers a mixed experience for residents and their families, as highlighted by various reviews. While some caregivers are noted for their competence and kindness, the facility’s overall management and staffing levels leave much to be desired. Many reviewers appreciate the staff's friendliness and the cleanliness of the building, which contributes positively to the atmosphere despite its older infrastructure and need for updates. The food at Apple Rehab is generally described as hot and decent, although opinions vary on its quality between meals. The community areas feature activities such as bingo games and music performances, encouraging social interaction among residents.

Several residents express gratitude for the rehabilitation services provided, especially during challenging times like the COVID-19 pandemic. One reviewer mentioned how video chats offered reassurance about their loved one's safety during his initial quarantine period. They reported significant progress in therapy post-quarantine that exceeded expectations and even mentioned a light-hearted moment where their father appeared smitten with one of the caretakers. This indicates that while there are positive aspects to care received at Apple Rehab Rocky Hill, individual experiences can vary widely.

Contrastingly, several alarming reviews depict severe shortcomings in patient care that cannot be overlooked. Numerous complaints about understaffing resound throughout these accounts; one review explicitly states that caregivers may not meet legal requirements regarding resident-to-CNA ratios, resulting in delayed responses to emergencies such as needing assistance with bedpans or bathroom access. Such delays lead to distressing consequences for vulnerable residents who may feel neglected or abandoned when caregivers fail to respond promptly.

The most troubling reports involve claims of outright negligence. One individual recounted a scenario where an elderly man was not given his medication or adequate assistance with meals, leading to deterioration in his ability to eat independently over just three days. This family member voiced serious concerns about how many other residents might suffer under similar circumstances without frequent familial check-ins—a sentiment echoed across multiple negative evaluations highlighting how essential it is for family members to visit regularly.

Additionally, instances of inappropriate staff behavior were reported; aides made callous comments towards residents and displayed unprofessional attitudes by ignoring alarms from patients needing urgent help. A particularly disturbing account included an aide mentioning she would “shoot herself” if she had to be one of her patient's children—a stark illustration of disrespect toward both patients and their families that could have severe emotional impacts on those experiencing such care.

In summary, while Apple Rehab Rocky Hill has garnered appreciation for its caring staff members who provide attentive service at times, major deficiencies exist within the overall structure of patient care delivery due to understaffing and inadequate responsiveness in critical situations. Families considering this facility should weigh these positive aspects against pressing concerns detailed in numerous negative reviews before making decisions about long-term placement for their loved ones. Ultimately, it appears necessary for management at Apple Rehab Rocky Hill to assess both staffing adequacy and employee training rigorously if they hope to improve resident satisfaction comprehensively and ensure respectful treatment across all levels of care provided in this environment.

Pharmacies

• CVS Pharmacy (0.3 miles)
• CVS Pharmacy (2 miles)
• CVS Pharmacy (2 miles)
• CVS Pharmacy (3.6 miles)
• CVS Pharmacy (3.8 miles)
• Walgreens (4.2 miles)
• Stop & Shop Pharmacy (4.5 miles)

Restaurants

• McDonald's (0.6 miles)
• On The Border Mexican Grill & Cantina (1.1 miles)
• Wood-n-Tap Bar & Grill-Rocky Hill (1.4 miles)
• D'Angelo Grilled Sandwiches (1.4 miles)
• Denny's (1.5 miles)
• Sayulita (2 miles)
• Salute (2 miles)

Physicians

• LasikPlus Vision Center (1.7 miles)
• Ct Hair & Transplant Group (1.8 miles)
• Bhawani S Ojha (1.9 miles)
• Starling Physicians: Dermatology (2.6 miles)
• Somerset Pediatrics (3.9 miles)
• Valley Sports Physicians (3.9 miles)
• Starling Physicians (4.7 miles)

Cafes

• Panera Bread (2 miles)
• Starbucks (2.3 miles)
• Starbucks (3.7 miles)
• Panera Bread (3.7 miles)
• Starbucks (4.7 miles)
• Starbucks (5.3 miles)
• Rebel Dog Coffee Co. EAST HARTFORD (5.6 miles)

Parks

• Maxwell Park (2.3 miles)
• Mill Pond Park (4.9 miles)
• Sage Park (6.6 miles)
• Wolcott Park (6.8 miles)
• Satan's Kingdom State Recreation Area (6.9 miles)
• Bushnell Park (7.1 miles)
• Stanley Quarter Park (7.2 miles)

Places of Worship

• Jehovah's Witnesses (2.5 miles)

Hospitals

• Newington Veterans Hospital (5.4 miles)
• Infectious Disease Division (6.4 miles)

Theaters

• Picture Show at Berlin (5.8 miles)

Transportation

• Pratt & Whitney (5.9 miles)
• Amtrak (6.7 miles)