10 Thurber Road, Putnam, CT 06260
For more information about senior living options: (866) 208-4318
Overall Review of Matulaitis Nursing Home
Pros
The family was very happy with the care she received, noting kindness, patience, professionalism, and respect.- Hospice care was provided with extreme kindness and compassion toward her and the family.
- Matulaitis is lovely and stands out for its dignity, compassion, and staff excellence.
- The staff are incredibly experienced, and the admissions counselor quickly identified the best wing and head nurse for Mom.
- Care was tailored to her specific needs, and the facility adapted well during COVID to allow video chats.
- The staff were praised for their hard work in helping Dad achieve better rehabilitation.
Cons
They could not give the facility a good review because the mother was in significant pain and did not receive proper professional care.- The reviewer described the facility as a poor nursing facility with poor care and advised not to send a loved one there.
- They stated that care was minimal and responses to medical issues were very slow, and a catheter insertion led to profuse bleeding resulting in hospitalization.
- They reported that on several occasions incidents were not documented, which led to multiple hospitalizations for their dad.
- They warned that if supervision of what staff are doing with a loved one cannot be ensured, the facility should not be chosen.
- They described the staff as short-staffed and some employees as rude when issues were raised.
- They encouraged going elsewhere for better nursing/rehab care.
Review
Matulaitis Nursing Home in Putnam, CT is best suited for families that prize a faith-infused, mission-driven approach to elder care where residents are treated with consistent dignity and kindness. It excels for long-term residents and those who may eventually require hospice-style support, offering a environment that emphasizes personalized attention over generic care plans. Families seeking a community that treats care as a calling, where staff genuinely engage with residents, tailor plans to individual needs, and maintain a visible commitment to comfort and respect, will find alignment here. The era-appropriate, hands-on admissions approach also helps ensure the right fit from day one, reducing the guesswork in transitioning into care.
However, Matulaitis may not be ideal for families prioritizing relentless clinical throughput or aggressive rehab timelines. Several reviews flag short-staffing, uneven responsiveness, and occasional rude interactions, which can compromise timely medical attention and smooth day-to-day operations. For those whose decision hinges on consistently rapid intervention, meticulous documentation, and tightly controlled rehab progress, exploring alternatives with more robust staffing models and standardized procedures is prudent. In short, reliability and predictability of care should be a make-or-break criterion to consider beyond the warmth and compassion.
The strongest upside is the caregiving culture itself. Residents are described as treated with patience, professionalism, and genuine kindness, with many staff members whose experience deepens the quality of daily care. The facility is noted for tailoring care to individual circumstances, ensuring that plans align with each resident’s challenges and preferences. Families repeatedly highlight the capacity for compassionate end-of-life support and the involvement of staff who communicate thoughtfully with relatives. This approach often translates into meaningful daily life for residents and a sense of reassurance for families during trying times.
Yet questions remain around consistency and risk management. Several accounts describe minimal or slow responses to medical issues, and some mention incidents that were not adequately documented, raising legitimate concerns about safety and accountability. Instances of poor care and rude behavior, as reported by a minority of families, cannot be dismissed, especially when a loved one’s daily health and comfort depend on timely intervention. A particular case described a catheter-related complication that led to hospitalization, underscoring how missteps can escalate quickly. These red flags do not appear in every experience, but they are substantive enough to influence decision-making for families with high monitoring needs.
To make a well-informed choice, prospective families should schedule direct visits to observe how the staff interact with residents, ask pointed questions about nurse-to-resident ratios, and request concrete examples of how care plans are developed and updated. Request candid conversations with current families about response times, incident reporting, and the steps taken when concerns arise. Inquire about the availability of rehab-focused services, even for short-term stays, to determine whether expectations for progress and measurable milestones align with what Matulaitis can deliver. A trial period or short-term placement can illuminate how the culture translates into real-world care.
Ultimately, Matulaitis is a solid option for families seeking a compassionate, faith-rooted setting that prioritizes individualized attention and meaningful engagement for long-term or hospice-oriented care. The facility’s mission-driven atmosphere and experienced nursing staff offer a compelling counterweight to concerns about staffing gaps and documentation lapses. For families who can stay actively involved, advocate for clear protocols, and weigh the importance of warmth and personal connection against potential safety gaps, Matulaitis delivers substantial value. Those needing highly predictable rehab outcomes, relentless clinical throughput, or polished day-to-day reliability across all shifts may prefer alternatives with stronger, more consistent performance in those areas.
119 resident community capacity
Skilled Nursing Facility
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Worcester Regional (23 miles away)
Community operated transportation
12-16 hour nursing
24-hour call system
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Medication management
Mental wellness program
Special dietary restrictions
Concierge services
Planned day trips
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