150 Ware Road, Dayville, CT 06241
For more information about senior living options: (844) 490-3973
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The staff are caring and make residents feel comfortable. The facility is clean and the staff are professional. Westview staff are friendly and helpful. The physical therapy and aquatic therapy services are excellent. The staff are knowledgeable, thorough and kind. The indoor rehab pool with a built-in treadmill is priceless. The staff made a nervous patient feel calm and welcomed. The care given to loved ones was outstanding. The PT team and Annex staff received high praise. The facility was voted #1 in the country by Reader's Digest.
Some nursing staff are gruff, rude and plain mean. The care given to the grandmother in her final years was awful, and during COVID it became deplorable. They continued feeding residents foods they were not supposed to have despite knowing their food sensitivities. They could not obtain a urine sample from an incontinent patient, leading to long-term urinary tract infections. The staff often go against the patients' wishes and even their legal documents. The facility will not accept Medicaid because it doesn't pay enough. Some staff were unfriendly to residents and rude to family members on the phone. There was very little communication with families; information was not shared promptly unless financial matters were involved.The reviews paint a picture of a facility that can be a lifeline for some residents and their families, yet a source of real frustration for others. On one hand, Westview is described as a place with dedicated therapists, clean spaces, and moments of genuine compassion. Families speak of friendly, helpful staff, especially in the rehabilitation and aquatic therapy programs, and note that the center's environment can feel calm and welcoming when the right people are at the helm. A number of commenters highlight the strength of the rehab services: the aquatic therapy, physical and occupational therapy, and sports medicine offerings are repeatedly praised as top-notch. Several reviewers credit Westview with meaningful, even transformative, improvements in mobility and recovery, and they commend specific therapists by name for their expertise and supportive attitudes. The facility is described as modern and well-equipped, with an indoor pool and advanced equipment that contribute to positive therapy experiences. For many, these elements combine to make Westview a standout option for rehab and post-acute care.
Across many endorsements, the sense of care and warmth is tied to the staff's bedside manner. Compliments often emphasize staff who are patient, kind, and attentive, making residents feel safe and helped during what can be anxious times. Phrases like "the staff are caring," "made her feel calm and welcomed," and "thank you for the positive vibes" populate the praise, sometimes accompanied by testimonials about how the people working there have shaped a resident's final days or rehabilitation journey in meaningful ways. Some reviewers even describe Westview as the best or one of the best facilities they've seen, with family members forming lasting appreciation for the care their loved ones received.
Yet, the same comments several times pull back to reveal serious concerns. A recurring thread is the perception that not all staff members bring a positive bedside manner, with some being short, gruff, or unfriendly toward residents and their families. In particular, there are troubling accounts of neglect or poor treatment, especially in the context of a resident's final years. One review details that medications and dietary restrictions were ignored, and that a resident suffered from urinary tract infections and other complications that were not adequately addressed. The critique extends to infection control and Covid-era care, with accusations of deplorable conditions and a sense that urgent needs were not always met or communicated effectively. These stories emphasize how fragile the patient experience can be when care is inconsistent or when family members feel unheard or dismissed.
Several reviews raise systemic concerns that affect perceptions of quality. Some reviewers say the facility does not accept Medicaid, or that reimbursement issues translate into staffing limitations, which in turn affect the availability of information and responsiveness. Others describe not being kept in the loop about a patient's status, delays in notifying doctors when residents are sick, and a general lack of timely communication. There are pointed complaints about calls not being returned, call buttons being left out of reach, and families feeling that information is sometimes framed around financial considerations rather than the resident's well-being. A few accounts mention that some staff appeared unwilling to honor patient wishes or to treat families with sympathy during difficult moments, which compounds the distress of dealing with serious health issues or the loss of a loved one.
Despite the cautions, there is also a sense from many reviewers that Westview has the potential to be a trusted, highly regarded facility when the care team is aligned and attentive. Several comments reflect gratitude toward staff who went above and beyond, and there are even remarks about hospital-to-therapy transitions that felt smooth and reassuring. A number of families mention ongoing connections with the facility through relatives who still work there or who have relied on Westview for long periods, suggesting that the center can be a stable home for people who need rehabilitation, long-term care, or end-of-life support.
If you're considering Westview, the reviews suggest balancing realistic expectations with proactive questions. Potential residents and families should look beyond general impressions and ask specific questions about staffing levels, especially during peak hours; how the facility handles dietary restrictions and infection control; what the protocol is for communicating changes in a resident's condition to families and doctors; and whether Medicaid is accepted and how that affects care plans and wait times. It's also wise to ask for recent examples of how staff responded to emergencies, how complaints are handled, and what steps management has taken in response to past criticisms. In short, Westview can offer exceptional rehabilitation services and compassionate care in many stories, while other accounts underscore the importance of vigilant, open communication and consistently compassionate bedside manner to ensure every resident receives the highest standard of care.
103 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Westview Nursing Care & Rehab in Dayville, CT is a vibrant and welcoming assisted living community that specializes in providing exceptional care and support for seniors. Our residents enjoy a wide range of amenities and services designed to promote comfort, convenience, and overall well-being.
Our community boasts a variety of amenities that cater to the diverse needs and interests of our residents. Whether they want to pamper themselves at the beauty salon, stay entertained with cable or satellite TV, socialize in the gaming room, or relax in the garden or outdoor space, there is always something to do at Westview Nursing Care & Rehab. Residents can also take advantage of our computer center and Wi-Fi/high-speed internet to stay connected with loved ones or pursue their personal interests. For book lovers, we offer a small library where residents can immerse themselves in captivating stories.
Mealtimes are an enjoyable experience as our dining room offers restaurant-style dining with a delicious menu prepared by our talented chefs. We accommodate special dietary restrictions to ensure that all residents have satisfying meals tailored to their specific needs.
At Westview Nursing Care & Rehab, we prioritize the health and wellness of our residents. Our care services include assistance with activities of daily living such as bathing, dressing, and transfers. We also provide medication management and offer diabetes diets for those who require it. Furthermore, our mental wellness program ensures that residents' emotional well-being is nurtured through engaging activities and support services.
Transportation is made easy for our residents with community-operated transportation available for non-medical purposes as well as transportation arrangements provided for doctor's appointments. Move-in coordination is also offered to ease the transition into our community.
Engagement and socialization are emphasized through various resident-run activities such as fitness programs, planned day trips, scheduled daily activities, and concierge services. Our staff works tirelessly to create an inclusive environment where every resident feels valued and involved.
Located conveniently near parks, pharmacies, physicians, restaurants, places of worship, and hospitals, Westview Nursing Care & Rehab ensures that our residents have access to essential amenities and services just a short distance away.
At Westview Nursing Care & Rehab, we are committed to providing exceptional care, promoting independence, and ensuring the well-being of our residents. Come join our warm and supportive community and experience unparalleled assisted living in Dayville, CT.
Westview Nursing Care & Rehab is located at 150 Ware Road, Dayville, CT 06241 in Windham County, Connecticut
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