Webster Manor Rehabilitation & Health Care Center

Pros

• The staff at Webster Manor Rehabilitation & Health Care Center are friendly and seem to care for the residents.
• Many loved ones visit their family members, creating a sense of community within the facility.
• The facility is clean and well-maintained, without unpleasant odors.
• There are some good people among the staff who genuinely want to help the residents.
• One reviewer noted that things have been going along well for their relative during their stay.

Cons

• The staff at Webster Manor Rehabilitation & Health Care Center has been unhelpful in providing updates on patients' conditions and improvements.
• Many residents complain about the quality of the food, with one individual eating mashed potatoes with ketchup almost every meal.
• During COVID-19 outbreaks, patients were isolated for two weeks with little to no interaction, leading to a decline in their health.
• Communication is difficult as staff members are often out of earshot, making it hard for families to connect with loved ones.
• The facility is described as being run like a jail, with visitors feeling trapped due to access restrictions and lack of response from staff.
• There is an apparent lack of adequate rehabilitation efforts, leading some patients to worsen instead of improve during their stay.
• The building is old and not updated, which contributes to an overall negative perception of the facility's environment and amenities.

Review

Webster Manor Rehabilitation & Health Care Center has garnered a mixed bag of reviews from families and loved ones of residents, reflecting a range of experiences that highlight both the positive aspects and significant shortcomings of the facility. For some, the location may be convenient, nestled in an area with access to outdoor spaces and amenities; however, these geographical benefits do little to ease concerns about care and quality. Families have expressed frustrations over communication, stating that updates regarding patients' conditions are infrequent or vague. The lack of proactive engagement from staff can leave family members feeling disconnected from their loved one's rehabilitation journey.

The food provided at Webster Manor has earned particular criticism from residents. One reviewer noted that their grandfather often complains about the meals offered, mentioning he frequently resorts to eating mashed potatoes with ketchup—a combination deemed unappetizing and lacking in nutrition. This dissatisfaction echoes sentiments shared by others who believe that the dietary options do not meet acceptable standards for health and variety. While ice cream socials suggest efforts to create some engaging activities for residents, they do not compensate for consistently poor meal quality.

Pandemic-related protocols have further exacerbated issues within the rehabilitation center. A reviewer recounted their mother's experience during COVID-19 when she was placed in isolation upon entry twice. This policy resulted in minimal interaction with caregivers and fellow residents, impacting her mental well-being and recovery process significantly. Despite being labeled as a rehabilitation facility, many report seeing little improvement in patients after extended stays—the trend being particularly alarming given that one individual left considerably worse off than when they arrived.

Comments surrounding staffing reveal another layer of concern among reviewers. The general sentiment is a desire for more dedicated rehabilitation professionals who genuinely invest themselves in patient progress rather than merely fulfilling job obligations. Although some staff members appear pleasant and familiar with patients on a personal level, many families remain dissatisfied with the apparent lack of initiative towards effective therapy techniques—raising questions about whether all personnel uphold adequate training standards or truly care about patient outcomes.

A contrasting review offers a glimpse into a more positive perspective on Webster Manor, indicating that some visitors found nurses and aides attentive and responsive to residents’ needs. This reviewer appreciated the overall cleanliness of the facility despite acknowledging its aging infrastructure—emphasizing that while improvements could be desirable, acceptable levels of hygiene were maintained throughout their relative’s stay.

Despite varied reports regarding Webster Manor's quality of care—from ineffective rehabilitation strategies to commendable interpersonal interactions—it remains clear that strong opinions exist in equal measure among those who have entrusted this facility with caring for their loved ones. Ultimately, it is essential for prospective patients’ families to weigh these factors carefully before making decisions about seeking rehabilitation through this particular establishment. Recommendations include continuous evaluation and feedback mechanisms so facilities like Webster Manor can improve operations based on direct family experiences—ultimately striving towards providing compassionate care tailored to help every resident recover effectively while maintaining dignity throughout their stay.

Cafes

• Dippin Donuts (0.9 miles)

Restaurants

• McDonald's (1.4 miles)
• Honey Dew Donuts (1.7 miles)
• Burger King (1.8 miles)
• Point Breeze (2.2 miles)
• Samuel Slater's Restaurant (2.4 miles)
• Yummy Restaurant (2.9 miles)
• N & J Donuts (5.6 miles)

Pharmacies

• Rite Aid (1.6 miles)
• Walgreens (1.6 miles)
• CVS Pharmacy (1.7 miles)
• CVS Pharmacy (7.8 miles)
• CVS Pharmacy (8.4 miles)
• Walgreens (8.4 miles)
• CVS Pharmacy (8.7 miles)

Physicians

• Women's Health of Central Massachusetts (1.7 miles)
• Fallon Clinic (1.7 miles)
• South County Pediatrics (1.7 miles)
• Grabias Medical Group PC (1.8 miles)
• Reliant Medical Group (1.8 miles)
• Webster Medical Center: Dr Kurland (3 miles)
• Webster Medical Center (3 miles)

Hospitals

• Harrington HealthCare at Webster (1.7 miles)
• Hubbard Regional Hospital (1.8 miles)
• Hubbard Regional Hospital Outpatient Rehabilitation (3 miles)
• Eleanor Slater Hospital (6.7 miles)
• Harrington Cancer Center (8.7 miles)
• Harrington HealthCare System (8.7 miles)
• Womens Center at Harrington Hospital (8.7 miles)

Places of Worship

• St Anthonys Church (2 miles)
• High Pointe Church (2.5 miles)
• St Joseph R C Church (4.1 miles)
• Charlton Federated Church (8 miles)
• Notre Dame Church (8.4 miles)
• Meyer Thomas H Rev (8.5 miles)
• Methodist Church of Putnam (8.7 miles)

Parks

• Thompson Recreation Commission (4.1 miles)
• Buffumville State Park (6.1 miles)
• West Thompson Dam (6.4 miles)
• Hauser Field & Playground (10.2 miles)

Transportation

• Woodstock Airport (8.7 miles)