Webster Manor Rehabilitation & Health Care Center

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Webster Manor Rehabilitation & Health Care Center

745 School Street, Webster, MA 01570

For more information about senior living options: (844) 490-3973

2.8 from 5 reviews
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Skilled Nursing Facility

Overall Review

Pros

  • pro The staff at Webster Manor Rehabilitation & Health Care Center are friendly and seem to care for the residents.
  • pro Many loved ones visit their family members, creating a sense of community within the facility.
  • pro The facility is clean and well-maintained, without unpleasant odors.
  • pro There are some good people among the staff who genuinely want to help the residents.
  • pro One reviewer noted that things have been going along well for their relative during their stay.

Cons

  • pro The staff at Webster Manor Rehabilitation & Health Care Center has been unhelpful in providing updates on patients' conditions and improvements.
  • pro Many residents complain about the quality of the food, with one individual eating mashed potatoes with ketchup almost every meal.
  • pro During COVID-19 outbreaks, patients were isolated for two weeks with little to no interaction, leading to a decline in their health.
  • pro Communication is difficult as staff members are often out of earshot, making it hard for families to connect with loved ones.
  • pro The facility is described as being run like a jail, with visitors feeling trapped due to access restrictions and lack of response from staff.
  • pro There is an apparent lack of adequate rehabilitation efforts, leading some patients to worsen instead of improve during their stay.
  • pro The building is old and not updated, which contributes to an overall negative perception of the facility's environment and amenities.

Review

Webster Manor Rehabilitation & Health Care Center has garnered a mixed bag of reviews from families and loved ones of residents, reflecting a range of experiences that highlight both the positive aspects and significant shortcomings of the facility. For some, the location may be convenient, nestled in an area with access to outdoor spaces and amenities; however, these geographical benefits do little to ease concerns about care and quality. Families have expressed frustrations over communication, stating that updates regarding patients' conditions are infrequent or vague. The lack of proactive engagement from staff can leave family members feeling disconnected from their loved one's rehabilitation journey.

The food provided at Webster Manor has earned particular criticism from residents. One reviewer noted that their grandfather often complains about the meals offered, mentioning he frequently resorts to eating mashed potatoes with ketchup—a combination deemed unappetizing and lacking in nutrition. This dissatisfaction echoes sentiments shared by others who believe that the dietary options do not meet acceptable standards for health and variety. While ice cream socials suggest efforts to create some engaging activities for residents, they do not compensate for consistently poor meal quality.

Pandemic-related protocols have further exacerbated issues within the rehabilitation center. A reviewer recounted their mother's experience during COVID-19 when she was placed in isolation upon entry twice. This policy resulted in minimal interaction with caregivers and fellow residents, impacting her mental well-being and recovery process significantly. Despite being labeled as a rehabilitation facility, many report seeing little improvement in patients after extended stays—the trend being particularly alarming given that one individual left considerably worse off than when they arrived.

Comments surrounding staffing reveal another layer of concern among reviewers. The general sentiment is a desire for more dedicated rehabilitation professionals who genuinely invest themselves in patient progress rather than merely fulfilling job obligations. Although some staff members appear pleasant and familiar with patients on a personal level, many families remain dissatisfied with the apparent lack of initiative towards effective therapy techniques—raising questions about whether all personnel uphold adequate training standards or truly care about patient outcomes.

A contrasting review offers a glimpse into a more positive perspective on Webster Manor, indicating that some visitors found nurses and aides attentive and responsive to residents’ needs. This reviewer appreciated the overall cleanliness of the facility despite acknowledging its aging infrastructure—emphasizing that while improvements could be desirable, acceptable levels of hygiene were maintained throughout their relative’s stay.

Despite varied reports regarding Webster Manor's quality of care—from ineffective rehabilitation strategies to commendable interpersonal interactions—it remains clear that strong opinions exist in equal measure among those who have entrusted this facility with caring for their loved ones. Ultimately, it is essential for prospective patients’ families to weigh these factors carefully before making decisions about seeking rehabilitation through this particular establishment. Recommendations include continuous evaluation and feedback mechanisms so facilities like Webster Manor can improve operations based on direct family experiences—ultimately striving towards providing compassionate care tailored to help every resident recover effectively while maintaining dignity throughout their stay.

Features

Housing

  • 135 resident community capacity 135 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Worcester Regional (16 miles away) Worcester Regional (16 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Webster Manor Rehabilitation & Health Care Center is an assisted living community located in Webster, MA. Our goal is to provide a comfortable and enriching environment for our residents, offering a wide range of amenities and care services to meet their needs.

Our community features a variety of amenities to enhance the quality of life for our residents. We have a beauty salon on-site, allowing residents to easily access professional hair and beauty services. Cable or satellite TV is available in each room, ensuring residents can enjoy their favorite shows and stay connected to the world. Community operated transportation is provided, making it convenient for residents to go shopping or attend local events. We also have a computer center with Wi-Fi/high-speed internet access, allowing residents to stay connected with friends and family online.

We take pride in providing delicious meals for our residents. Our dining room offers restaurant-style dining with a variety of menu options. Special dietary restrictions are accommodated, ensuring that all residents can enjoy nutritious meals tailored to their specific needs.

At Webster Manor Rehabilitation & Health Care Center, we offer a range of care services designed to support our residents' overall well-being. Our 24-hour call system provides peace of mind knowing assistance is always just a click away. Trained staff are available around-the-clock to provide 24-hour supervision and assistance with activities of daily living such as bathing and dressing. Medication management ensures that residents receive their medications safely and on time.

We believe in promoting mental wellness as well as physical health. Our mental wellness program focuses on engaging activities and social interaction that help promote cognitive health and emotional well-being.

Residents at Webster Manor Rehabilitation & Health Care Center can enjoy various activities organized by our dedicated staff. Fitness programs are offered to encourage physical activity, while planned day trips provide opportunities for exploration and fun outside the community. Resident-run activities allow individuals to share their interests and talents with others, fostering a sense of community spirit. Scheduled daily activities ensure that there is always something engaging and enjoyable happening for our residents.

Our location in Webster, MA provides convenient access to nearby amenities and services. Cafes, parks, pharmacies, and restaurants are all within close proximity to our community, making it easy for residents to enjoy outings and find everything they need. Places of worship and hospitals are also conveniently located nearby.

At Webster Manor Rehabilitation & Health Care Center, we strive to create a warm and welcoming environment where residents can feel comfortable and supported. Our range of amenities and care services are designed to enhance the quality of life for our residents while promoting their overall well-being.

Nearby Places of Interest

Cafes

  • Dippin Donuts (0.9 miles)

Restaurants

  • McDonald's (1.4 miles)
  • Honey Dew Donuts (1.7 miles)
  • Burger King (1.8 miles)
  • Point Breeze (2.2 miles)
  • Samuel Slater's Restaurant (2.4 miles)
  • Yummy Restaurant (2.9 miles)
  • N & J Donuts (5.6 miles)

Pharmacies

  • Rite Aid (1.6 miles)
  • Walgreens (1.6 miles)
  • CVS Pharmacy (1.7 miles)
  • CVS Pharmacy (7.8 miles)
  • CVS Pharmacy (8.4 miles)
  • Walgreens (8.4 miles)
  • CVS Pharmacy (8.7 miles)

Physicians

  • Women's Health of Central Massachusetts (1.7 miles)
  • Fallon Clinic (1.7 miles)
  • South County Pediatrics (1.7 miles)
  • Grabias Medical Group PC (1.8 miles)
  • Reliant Medical Group (1.8 miles)
  • Webster Medical Center: Dr Kurland (3 miles)
  • Webster Medical Center (3 miles)

Hospitals

  • Harrington HealthCare at Webster (1.7 miles)
  • Hubbard Regional Hospital (1.8 miles)
  • Hubbard Regional Hospital Outpatient Rehabilitation (3 miles)
  • Eleanor Slater Hospital (6.7 miles)
  • Harrington Cancer Center (8.7 miles)
  • Harrington HealthCare System (8.7 miles)
  • Womens Center at Harrington Hospital (8.7 miles)

Places of Worship

  • St Anthonys Church (2 miles)
  • High Pointe Church (2.5 miles)
  • St Joseph R C Church (4.1 miles)
  • Charlton Federated Church (8 miles)
  • Notre Dame Church (8.4 miles)
  • Meyer Thomas H Rev (8.5 miles)
  • Methodist Church of Putnam (8.7 miles)

Parks

  • Thompson Recreation Commission (4.1 miles)
  • Buffumville State Park (6.1 miles)
  • West Thompson Dam (6.4 miles)
  • Hauser Field & Playground (10.2 miles)

Transportation

  • Woodstock Airport (8.7 miles)

Frequently Asked Questions

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