Grandview Rehab

Pros

• The rehab department at Grandview Rehab & Healthcare Center provided exceptional care, helping the patient to be up and running within just one week after both knee surgeries.
• Staff members were described as kind and attentive, addressing the patient's every need during their stay.
• The food offered at the facility was flavorful and provided many options for residents.
• Overall, one reviewer expressed happiness with their care experience at the center, highlighting the positive support from staff.

Cons

• Grandview Rehab & Healthcare Center was understaffed and lacked consistency in communication.
• A resident suffered a gash on her forehead, and the family was not informed about the incident until the next day.
• The family has not received any paperwork regarding the accident that occurred with their mother.
• Residents were dissatisfied with the food provided by the facility, prompting families to bring meals daily.
• A patient had to be taken to the emergency room due to dehydration, pneumonia, and a serious toe infection after care concerns were ignored for over a week.
• A grandmother with Alzheimer's and diabetes experienced dangerously high sugar levels while under care at the facility, indicating neglect from staff.
• No nurses or CNAs noticed something was wrong with a resident who appeared disoriented and unresponsive while sitting near the nursing station.

Review

The experiences shared by families and patients at Grandview Rehab & Healthcare Center highlight a concerning pattern of inadequate care, communication failures, and alarming incidents that raise questions about the facility's overall ability to provide safe and effective rehabilitation services. Many accounts point toward a systemic issue within the facility that has left residents vulnerable and their families distressed.

One common complaint centers around understaffing and inconsistent communication. A particularly harrowing incident involved a resident who suffered an accident resulting in a gash on her forehead; her family was not informed until the following day, which added to their anguish when they arrived to find her injured. The absence of timely communication regarding such incidents is distressing for families who trust the facility to provide adequate care for their loved ones. Despite repeated inquiries, this family did not receive any documentation or explanation regarding how the injury occurred, further compounding their frustration. This lack of transparency and accountability paints a bleak picture of the facility's commitment to patient safety.

In stark contrast, some individuals have reported positive experiences with specific aspects of care at Grandview. One patient who underwent knee surgeries praised the rehabilitation department for its effectiveness and noted significant progress within just one week post-surgery. The staff was described as kind and attentive, providing personalized care that met his needs adequately. Furthermore, he highlighted the food quality as satisfactory with plenty of flavorful options available—a markedly different assessment compared to other reviews discussing unpleasant meals inadequately supplied by the facility.

However, these positive experiences seem overshadowed by numerous troubling incidents involving critical health issues among residents. Another family recounted how their mother had to be rushed to an emergency room due to dehydration, pneumonia, and a serious toe infection after weeks of pleading with staff about her deteriorating condition marked by despondency and pain. This situation indicates severe lapses in vigilance among caregivers at the center; basic signs of distress were overlooked until it became an emergency requiring urgent medical intervention.

Another review details a similarly alarming event involving a grandmother diagnosed with Alzheimer's disease and diabetes. During a visit, family members discovered her seemingly unresponsive while slumped in a chair near the nursing station—an area where one might expect nurses or certified nursing assistants (CNAs) would maintain regular oversight. Reports suggest she had been sitting there unattended for an extended period as evidenced by her dangerously high blood sugar levels—a startling 800—attributable directly to lack of adequate monitoring by staff members responsible for her care. This incident led to hospitalization due to complications threatening her life, again raising issues concerning staff attentiveness.

These collective narratives indicate deeper systemic issues within Grandview Rehab & Healthcare Center regarding staffing levels, proper training for monitoring patients' conditions meticulously, consistency in communication between staff members and families, as well as general accountability regarding patient safety protocols. While certain aspects like physical rehabilitation may show promise under specific circumstances or personnel efforts may yield excellent outcomes for some patients—widespread problems take precedence when reviewing the overall environment surrounding patient welfare.

Ultimately, families seeking rehabilitation services must weigh these testimonials carefully against assurances from healthcare providers. Trust is paramount when placing loved ones in facilities designed to offer support during vulnerable times; however these reviews reveal underlying deficiencies that could jeopardize not only recovery but also fundamental health standards necessitated in such settings. Prospective residents must ensure they are making informed choices based on comprehensive assessments rather than isolated positive experiences so common in modern healthcare narratives today.

This part of New Britain, Connecticut offers a convenient location with a variety of amenities nearby. There are several pharmacies within close proximity, making it easy to access necessary medication and health supplies. Additionally, there are reputable physicians and medical centers in the area, providing quality healthcare services. The presence of hospitals within a reasonable distance ensures quick access to medical care if needed. For recreation, there are several parks nearby where one can enjoy nature and outdoor activities. In terms of dining options, there are a variety of restaurants ranging from fast food to more upscale choices. The presence of cafes allows for socializing or enjoying a quiet cup of coffee. Lastly, for entertainment, there is a movie theater in the vicinity. Overall, this area provides a well-rounded living environment with amenities that cater to various interests and needs.

Pharmacies

• CVS Pharmacy (0.5 miles)
• Walgreens (0.5 miles)
• CVS Pharmacy (1.1 miles)
• Walgreens (2.4 miles)
• CVS Pharmacy (2.6 miles)
• CVS Pharmacy (3 miles)
• CVS Pharmacy (3.8 miles)

Physicians

• Grove Hill Medical Center (1 miles)
• Vealechristopher, Macgilpin Douglas, Siracojohn, & Harveyrichard, Verrisimo Ana (3.8 miles)
• Pinnacle Men's Health of Hartford (4.1 miles)
• Lexington Cardiology Associates (4.1 miles)
• Umashanker Devika MD - Tallwood Men's Health (4.4 miles)
• Consulting Ophthalmologists (4.5 miles)
• UConn Dowling North (4.9 miles)

Hospitals

• The Hospital of Central Connecticut Cancer Center (2.1 miles)
• Newington Veterans Hospital (3.8 miles)
• Hospital Of Central Connecticut At Bradley Memorial (6.6 miles)

Transportation

• Amtrak (2.1 miles)

Cafes

• Provision State Coffee (2.2 miles)
• Starbucks (3 miles)
• Starbucks (5 miles)
• Starbucks (5.5 miles)
• Starbucks (5.7 miles)
• Aroma Joe's (6.5 miles)
• Panera Bread (6.9 miles)

Parks

• Stanley Quarter Park (2.4 miles)
• Mill Pond Park (3.6 miles)
• Sage Park (4.3 miles)
• Norton Park (4.7 miles)
• Maxwell Park (5.1 miles)
• Wolcott Park (5.3 miles)

Restaurants

• Whole Donut (2.8 miles)
• Stew Leonard's (3 miles)
• McDonald's (3 miles)
• Plaza Azteca (3.2 miles)
• J Timothy's Taverne (3.4 miles)
• McDonald's (3.8 miles)
• McDonald's (4 miles)

Theaters

• Picture Show at Berlin (3.2 miles)