Salmon Brook Center

Pros

• The staff at Salmon Brook Center, including orderlies and nurses, are described as wonderful and kind, providing a friendly family atmosphere for residents and their families.
• Families are allowed to visit anytime, day or night, enhancing the sense of community and support within the facility.
• The building has been recently remodeled, contributing to a pleasant living environment for residents.
• Residents have opportunities to engage in activities and events, fostering social connections and participation in the community.
• Caregivers are patient and helpful, as demonstrated by their willingness to assist families with questions and concerns regarding their loved ones' care.
• The facility is noted for being clean and well-maintained, creating a welcoming atmosphere for residents and visitors alike.
• Some residents were able to enjoy their time at Salmon Brook Center by making friends and participating in various activities offered at the facility.

Cons

• The staff often hides out in the other wing, especially on weekends, leading to long waits for patient care.
• The ice machine has been broken for almost three weeks, indicating a lack of maintenance.
• There is basically no recreation program offered at the facility.
• Many staff members are described as incompetent and non-attentive, with some being lazy in their duties.
• The physical therapy department is criticized for having aggressive therapists and an incompetent manager who prioritize pushing patients out rather than providing adequate care.
• Complaints have been lodged against the facility with the State of Connecticut due to insufficient staffing and safety concerns for patients.
• The food served at the facility is considered terrible by multiple reviewers.
• There were positive visible signs of medical jeopardy for a patient that were ignored by the staff, raising serious concerns about their ability to provide necessary care.

Review

Salmon Brook Center has received a wide range of reviews, highlighting both extreme dissatisfaction and genuine appreciation for the facility’s services. The negative experiences shared by some visitors are particularly alarming, revealing serious concerns about patient care and staff responsiveness. One reviewer described a harrowing situation where their spouse was in kidney failure, noting that the staff refused to call a doctor or order necessary lab work despite visible signs of medical distress. This lack of urgent attention was deemed life-threatening, leading the reviewer to take the initiative and arrange for an ambulance themselves. Such incidents raise significant red flags regarding the facility's commitment to patient safety and proper medical oversight.

Critiques extend beyond emergency situations, addressing a general atmosphere of neglect and incompetence within Salmon Brook Center. Multiple reviewers expressed frustrations with the seemingly lazy and inattentive bedside staff. Descriptions of poor recreational programs, malfunctioning essential equipment like ice machines, and inadequate physical therapy spaces paint a grim picture of conditions within the facility. The quality of food served was also denounced as subpar, contributing further to a negative perception amongst residents and their families. These evaluations suggest severe operational deficiencies that could drastically affect residents' well-being.

Conversely, there are voices that commend Salmon Brook Center for its compassionate caregiving and welcoming environment. Some visitors reported positive experiences with kind caregivers who worked diligently across various departments including nursing and physical therapy. Reviews highlighted an atmosphere characterized as friendly and family-like, where families could visit at any time, suggesting a level of accessibility that is often appreciated by those with loved ones in long-term care facilities. Visitors noted recent renovations that contributed to an appealing aesthetic within the building as well.

Individuals praising Salmon Brook often contrasted their experiences against other facilities they had encountered previously or had researched extensively. Reports shared how certain residents thrived within Salmon Brook’s organizational structure—engaging social activities were mentioned alongside opportunities for interaction among patients which can be vital for emotional health in such settings. However, even these positive comments were coupled with some hesitations related to staffing adequacies during peak times or concerns about security when accessing personal belongings left behind during hospital stays.

Further complicating this dichotomy were accounts from families whose relatives managed to find comfort in their stay at Salmon Brook Center until their passing. Such testimonials emphasized kindness in caregiving along with peaceful living arrangements that allowed elderly patients autonomy while still receiving necessary medical attention—a balance crucial for many individuals transitioning into long-term care environments.

Ultimately, it seems Salmon Brook Center stands at a crossroads defined by distinct experiences between visitors reflecting on both dire complaints about negligence alongside praise for empathetic staff members working hard under challenging circumstances. The duality of opinion invites potential clients seeking skilled nursing facilities to tread carefully—suggesting extensive research rooted in firsthand accounts should precede any decisions made regarding residency at this particular establishment.

Restaurants

• Genji Ramen (0.2 miles)
• McDonald's (0.8 miles)
• Max Fish (0.9 miles)
• The Beamhouse (1 miles)
• Lucky Lou's Bar & Grill (2.5 miles)
• Main Street Creamery & Cafe (2.6 miles)
• Burger King (3.1 miles)

Cafes

• Starbucks (0.3 miles)
• Panera Bread (0.3 miles)
• Rebel Dog Coffee Co. EAST HARTFORD (2.8 miles)
• Panera Bread (3.2 miles)
• Starbucks (4 miles)
• Blue State Coffee (5 miles)
• Starbucks (6.1 miles)

Physicians

• Valley Sports Physicians (0.4 miles)
• Starling Physicians (0.8 miles)
• Pro Health Physicians (0.9 miles)
• Orthopedic Associates (1 miles)
• Somerset Pediatrics (1.2 miles)
• Ct Hair & Transplant Group (3.3 miles)
• LasikPlus Vision Center (3.3 miles)

Pharmacies

• CVS Pharmacy (0.4 miles)
• Walgreens (0.7 miles)
• CVS Pharmacy (0.9 miles)
• CVS Pharmacy (3.1 miles)
• Walgreens (3.5 miles)
• CVS Pharmacy (3.5 miles)
• Walgreens (4 miles)

Places of Worship

• Jehovah's Witnesses (2.5 miles)

Transportation

• Pratt & Whitney (3.1 miles)
• Union Station (5.4 miles)

Hospitals

• Infectious Disease Division (4.8 miles)
• St Francis Hospital (6.3 miles)

Parks

• Satan's Kingdom State Recreation Area (5 miles)
• Bushnell Park (5.2 miles)
• Maxwell Park (5.3 miles)
• Mill Pond Park (6.7 miles)

Theaters

• Cinemark Buckland Hills 18 + Imax (6.6 miles)