Heavens Hands Home Care

Pros

• The live-in aides from Heavens Hands Home Care were caring and attentive, treating the mother like a queen.
• The staff at Heavens Hands Home Care are professional and committed, providing excellent support for the grandmother over the past 3 years.
• Despite initial resistance to change, the staff at Heavens Hands Home Care made the grandmother comfortable and calm during her stay.
• The kindness, empathy, and professionalism of the Duah family at Heavens Hands Home Care make them the best home care agency in CT.
• Heavens Hands Home Care has been a blessing for the parents, allowing the father to receive 24-7 care at home and giving peace of mind to the daughter.
• After interviewing multiple agencies, it was clear that Heavens Hands Home Care had the right approach and support for their mother's dementia care.
• Comfort from Heavens Hands Home Care provided great care for a patient's mother during her last few weeks with compassion and patience.
• The communication, support, and caring nature of the staff at Heavens Hands made it possible for a family to be together with their loved one until the end.
• Heavens Hands Home Care offers top-notch healthcare services with experienced professionals who are well-versed in medicines.
• Shantel from Heavens Hands was personally involved in every step of a person's father's care, connecting them with other agencies as their needs changed.
• Despite initially avoiding writing reviews, a person felt compelled to give a 5-star rating and more to Heavens Hands for their exceptional kindness, empathy, and professionalism.
• The caregivers from Heavens Hands exceeded expectations by showing genuine investment in providing quality care for both patients and families dealing with Alzheimer's dementia.
• The caregivers from Heavens Hands were compassionate, patient, and ensured comfort through video chats during a patient's last days, providing much-needed comfort to the family.
• Heavens Hands Home Care was compassionate, kind, and trustworthy in caring for an elderly neighbor with macular degeneration, allowing them to live out their final days at home.
• Overall, Heavens Hands Home Care is considered the best home care company ever with exceptional services and care provided to clients.
• The staff at Heavens Hands Homecare are warm, supportive, and careful in selecting caregivers who have helped clients gain mobility and self-confidence.
• The responsiveness and attentiveness of Heavens Hands made them a perfect fit for end-of-life hospice care for a father, meeting the family's requirements.
• Heavens Hands took excellent and loving care of a person's mother, reacting quickly and expertly as needs changed.
• Working for Heavens Hands Home Care has been a wonderful experience with helpful and well-organized staff who strive to improve the quality of life for those in need of assistance.

Cons

• Some difficulties were experienced with another agency before finding Heavens Hands.
• One reviewer mentioned having to interview multiple agencies before settling on Heavens Hands.
• The loss of a loved one is mentioned in some reviews, indicating that the care provided was for end-of-life situations.
• There is a mention of the COVID pandemic affecting the process of finding care.
• The caregiver turnover is not explicitly addressed but can be inferred as there are mentions of multiple caregivers throughout the reviews.
• One reviewer expresses missing the presence of the caregivers after their loved one passed away, suggesting a positive bond was formed between them.
• There is a mention of needing to stay in touch through video chats due to being unable to physically be present with their loved one, likely due to distance or other circumstances.

Review

Heavens Hands Home Care is receiving rave reviews from satisfied clients who have experienced their exceptional services. One user shares how they hired Heavens Hands for 24-7 live-in aids for their mother during the summer months and were impressed by the caring and attentive nature of the staff. The client's mother even mentioned feeling like a queen under their care.

Another reviewer expresses gratitude for the support provided to their grandmother over the past three years. They commend Heavens Hands for their professionalism and commitment to all of their services, considering them as the best home care agency they have ever used.

A heartfelt testimonial discusses how Heavens Hands helped an elderly individual living with chronic bronchitis find comfort during the COVID-19 pandemic. The client's 95-year-old grandmother was initially resistant to change but ended up being more calm and peaceful under the care of Heavens Hands. The agency also facilitated communication between the family members, despite living in separate cities.

One review stands out due to its personal touch. A daughter looking after her aging parents recounts how her father's declining health led them to seek long-term care options. However, they decided on hiring a 24-7 live-in caregiver from Heavens Hands instead, resulting in immense relief for both her parents. The caregiver became an integral part of their family, allowing them to spend pleasant moments together and making Thanksgiving something special.

Another customer shares a positive experience with Heavens Hands after choosing them out of three other agencies when their mother was diagnosed with dementia. They highlight excellent communication and swift action from the agency, ensuring that their well-trained caregiver provided quality care until their mother's final days. The caregiver developed a deep connection with both the mother and family members, becoming an extended part of the family itself.

Heavens Hands Home Care receives high praise for its exceptional service from multiple users who appreciated both professional staff and compassionate caregivers. One review credits the agency for its expertise in medication management, while another acknowledges the personal involvement of Shantel, the director, and her ability to connect them with additional sources of assistance. A rare review writer commends Heavens Hands despite their reluctance to share experiences, emphasizing that they were genuinely invested in providing top-notch care for their spouse suffering from Alzheimer's.

The testimonies continue showcasing a pattern of excellent care and professionalism from Heavens Hands Home Care. They are praised for going above and beyond in meeting clients' needs, even during difficult times. Multiple reviewers express gratitude for allowing their loved ones to stay at home until the end of life with dignity and care.

In summary, Heavens Hands Home Care has established itself as an outstanding home care agency through its compassionate caregivers, attentive staff, and dedication to providing excellent services. Clients value the agency's professionalism, kindness, and empathy throughout their experiences. Many families have found solace in knowing that their loved ones are well-cared for by Heavens Hands Home Care.

This part of Glastonbury, Connecticut, offers a variety of amenities and services that cater to the needs of seniors. With several restaurants nearby such as The Beamhouse and Genji Ramen, as well as familiar chains like McDonald's for convenience, there are plenty of dining options to choose from. Additionally, there are reputable physicians and pharmacies in close proximity for easy access to healthcare services. Seniors can also enjoy a peaceful environment with parks like Gay City State Park and Maxwell Park nearby for leisurely walks or outdoor activities. For entertainment, there is a Cinemark theater just a short drive away. Overall, this area provides a mix of conveniences, healthcare options, and recreational opportunities for seniors looking to settle down in Glastonbury.

Restaurants

• The Beamhouse (1.4 miles)
• Genji Ramen (2.3 miles)
• McDonald's (2.9 miles)
• Max Fish (3.1 miles)
• Sayulita (3.5 miles)
• Lucky Lou's Bar & Grill (4.6 miles)
• McDonald's (4.6 miles)

Physicians

• Pro Health Physicians (1.5 miles)
• Orthopedic Associates (1.6 miles)
• Starling Physicians (1.7 miles)
• Valley Sports Physicians (1.8 miles)
• Somerset Pediatrics (3.3 miles)
• ABC Pediatrics (4.8 miles)
• LasikPlus Vision Center (4.9 miles)

Pharmacies

• CVS Pharmacy (1.6 miles)
• Walgreens (2 miles)
• CVS Pharmacy (2.5 miles)
• Walgreens (2.8 miles)
• CVS Pharmacy (4.5 miles)
• Walgreens (4.6 miles)
• CVS Pharmacy (4.8 miles)

Cafes

• Starbucks (2.3 miles)
• Panera Bread (2.4 miles)
• Starbucks (4.2 miles)
• Rebel Dog Coffee Co. EAST HARTFORD (4.7 miles)
• Panera Bread (4.9 miles)
• Starbucks (6.9 miles)
• Blue State Coffee (7 miles)

Places of Worship

• Jehovah's Witnesses (4.4 miles)

Transportation

• Pratt & Whitney (5 miles)
• Union Station (7.4 miles)

Parks

• Gay City State Park (6.2 miles)
• Maxwell Park (6.8 miles)
• Satan's Kingdom State Recreation Area (7 miles)
• Bushnell Park (7.2 miles)

Theaters

• Cinemark Buckland Hills 18 + Imax (6.5 miles)

Hospitals

• Infectious Disease Division (6.9 miles)