Overall Review of Heavens Hands Home Care
common
2 reviews mention this
Caregivers and office staff are caring
Residents and families repeatedly describe compassionate, supportive caregivers and office support.
Many reviews highlight caregivers who are patient, kind, and attentive, along with office staff who help make a stressful situation feel manageable. Several reviewers also describe feeling comforted by the professionalism and responsiveness of the team during end-of-life and memory-care situations. One negative review exists, but most feedback is focused on how cared-for residents and families felt.
common
2 reviews mention this
Responsive scheduling and communication
Families describe quick responses, clear communication, and coverage that fits changing needs.
Reviewers frequently mention that the team was responsive—helping after hospital discharge and adapting as care needs shifted. Multiple families describe efficient scheduling and proactive coverage, including help with short-notice needs. Several also mention communication that kept family members informed and reduced uncertainty while care was ongoing.
differentiator
2 reviews mention this
Memory care experience for dementia
Residents are supported with dementia and Alzheimer’s care that families say feels calm and structured.
Several reviews describe care for Alzheimer’s and dementia, including caregivers who understand memory-care needs. Families specifically mention a calm, structured routine and well-matched approaches that helped residents feel comfortable. Some reviewers also describe caregivers who were trained for dementia-related care and remained attentive as conditions progressed.
differentiator
2 reviews mention this
24/7 live-in coverage
Families frequently report dependable around-the-clock, live-in aide support.
A recurring theme is live-in care and around-the-clock coverage, including help immediately after discharge and during final days. Multiple reviewers mention 24/7 needs being met, along with caregivers who stayed engaged and supportive throughout the schedule. Some families also describe how the staffing helped them be present while the care team handled the daily work.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Nearby Places of Interest
This part of Glastonbury, Connecticut, offers a variety of amenities and services that cater to the needs of seniors. With several restaurants nearby such as The Beamhouse and Genji Ramen, as well as familiar chains like McDonald's for convenience, there are plenty of dining options to choose from. Additionally, there are reputable physicians and pharmacies in close proximity for easy access to healthcare services. Seniors can also enjoy a peaceful environment with parks like Gay City State Park and Maxwell Park nearby for leisurely walks or outdoor activities. For entertainment, there is a Cinemark theater just a short drive away. Overall, this area provides a mix of conveniences, healthcare options, and recreational opportunities for seniors looking to settle down in Glastonbury.
Restaurants
- The Beamhouse (1.4 miles)
- Genji Ramen (2.3 miles)
- McDonald's (2.9 miles)
- Max Fish (3.1 miles)
- Sayulita (3.5 miles)
- Lucky Lou's Bar & Grill (4.6 miles)
- McDonald's (4.6 miles)
Physicians
- Pro Health Physicians (1.5 miles)
- Orthopedic Associates (1.6 miles)
- Starling Physicians (1.7 miles)
- Valley Sports Physicians (1.8 miles)
- Somerset Pediatrics (3.3 miles)
- ABC Pediatrics (4.8 miles)
- LasikPlus Vision Center (4.9 miles)
Pharmacies
- CVS Pharmacy (1.6 miles)
- Walgreens (2 miles)
- CVS Pharmacy (2.5 miles)
- Walgreens (2.8 miles)
- CVS Pharmacy (4.5 miles)
- Walgreens (4.6 miles)
- CVS Pharmacy (4.8 miles)
Cafes
- Starbucks (2.3 miles)
- Panera Bread (2.4 miles)
- Starbucks (4.2 miles)
- Rebel Dog Coffee Co. EAST HARTFORD (4.7 miles)
- Panera Bread (4.9 miles)
- Starbucks (6.9 miles)
- Blue State Coffee (7 miles)
Places of Worship
- Jehovah's Witnesses (4.4 miles)
Transportation
- Pratt & Whitney (5 miles)
- Union Station (7.4 miles)
Parks
- Gay City State Park (6.2 miles)
- Maxwell Park (6.8 miles)
- Satan's Kingdom State Recreation Area (7 miles)
- Bushnell Park (7.2 miles)
Theaters
- Cinemark Buckland Hills 18 + Imax (6.5 miles)
Hospitals
- Infectious Disease Division (6.9 miles)
Bradley International (17 miles away)
Genuine, caring caregiver matching and high-quality care.
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