Heritage Park Nursing Center

Pros

• The staff at Heritage Park Nursing Center are praised for their professionalism and excellent care.
• The facility is described as excellent with great staff, nurses, CNAs, LVNs, and RNs.
• The food is deemed excellent and the building has nice rooms.
• The therapy and rehab center is praised for its size and effectiveness.
• There are alternatives provided for dietary needs.
• The value for money is highlighted as being worth it.
• Therapy at Heritage Park Nursing Center helped a stroke patient regain mobility.
• The room was kept clean and the staff were attentive in caring for a loved one.
• A nice room with good amenities, friendly staff, and good treatment of residents are mentioned in a positive review of Heritage Assisted Living.

Cons

• "I understand no visitors, I understand needing the doctor's approval, but 3 weeks delay in getting it and now charge me for the extra days??"
• "The staff is a joke, and is constantly redirecting to someone else who is never available to answer questions."
• "He was incoherent, could not carry on a conversation, and in fact would fall asleep in the middle of a phone call."
• "There is never anyone who comes in to check on him."
• "He has missed his meds the last 2 days because quote 'the pharmacy hasn't delivered them'."

Review

Heritage Park Nursing Center, located in Upland, California, has received mixed reviews from residents and their families. However, there seems to be a consensus that the staff at the facility are professional and caring. The building itself is two stories high and can accommodate up to 75 patients. Many residents appreciate the nice rooms and the excellent food provided.

One resident shares their love for Heritage Park Nursing Center, stating that if they needed skilled nursing care again, they would choose to stay there. They mention the great staff, including nurses, CNAs, LVNs, and RNs who take excellent care of them. Although there is no pool on-site, the facility does have a hair salon and a rehab center for exercise and rehabilitation purposes. Dietary needs are also catered to with nourishment or snacks offered twice a day.

However, not all experiences at Heritage Park Nursing Center have been positive. One family member expresses frustration with delays in starting physical therapy for their mother after minor foot surgery. They were told that an order from the doctor was required before proceeding with therapy, resulting in unnecessary delays. Additionally, they were unhappy with some aspects of the facility such as outdated equipment and small TVs.

Another family member recounts their disappointment with the level of care provided to their father-in-law. They claim that he did not receive proper pain medication until prompted by his family and was discharged when Medicare coverage ended without being informed about other available options for continued care.

On a more positive note, one resident's family mentions that their mother receives good care at Heritage Park Nursing Center following a stroke. Therapy helped her regain mobility to some extent, and her room remained clean throughout her stay.

Another visitor describes feeling comfortable during their visit to Heritage Assisted Living where their uncle resides. They found his room spacious with amenities such as a refrigerator and microwave provided.

In contrast to these mixed reviews, one individual expresses dissatisfaction with the level of care given to their husband at the facility. They claim that his needs were not adequately attended to, with warm water provided and crucial medications not being delivered.

Overall, Heritage Park Nursing Center seems to have a range of experiences from both residents and their families. While some appreciate the caring staff and amenities offered, others express concerns about delays in vital care and inconsistencies in services. The facility's cleanliness is generally commended, but there are mentions of outdated equipment and issues with medication delivery. It is important for families to advocate for their loved ones' needs while at Heritage Park Nursing Center and ensure proper communication with staff members.

This part of Upland, California, offers a mix of amenities and services that cater to a diverse range of needs for seniors. The area is home to various places of worship, pharmacies, parks, physicians, hospitals, restaurants, transportation options, theaters, and cafes within a reasonable distance. There are nearby options for medical care at facilities such as San Antonio Community Hospital and City Of Hope Upland. With access to multiple pharmacies and restaurants including familiar chains like McDonald's and Starbucks, residents can easily meet their daily needs. Public transportation is also easily accessible with the Montclair Metrolink Station and Ontario International Airport nearby. Additionally, seniors can enjoy entertainment options at local theaters like AMC DINE-IN Montclair Place 12.

Places of Worship

• First Presbyterian Church Upland (0.5 miles)
• St Anthony's Catholic Church (3 miles)
• Charisma Life Church (5.2 miles)
• Hillside Community Church (6.1 miles)
• Crosspoint Church (6.8 miles)

Pharmacies

• CVS Pharmacy (0.6 miles)
• CVS Pharmacy (1 miles)
• Ken Pharmacy (1 miles)
• CVS Pharmacy (1.1 miles)
• Walgreens (1.1 miles)
• Rite Aid (1.6 miles)
• CVS Pharmacy (2.7 miles)

Parks

• Citrus Park (0.7 miles)
• Central Park (5.7 miles)
• Ruben S Ayala Park (6.1 miles)

Physicians

• Womens View Medical Group (0.7 miles)
• Tarick Smaili, MD (0.8 miles)
• Dr Robert. Armada (1.1 miles)
• City Of Hope Upland (1.1 miles)
• Rancho Wellness: Ravinder Singh, MD (1.3 miles)
• Heavenly 3D 4D Ultrasounds (1.3 miles)
• Care For Womens Medical Group (1.3 miles)

Hospitals

• San Antonio Community Hospital Maternity Information Services (1.1 miles)
• San Antonio Medical Center (1.3 miles)
• Pomona Valley Hospital Medical Center (5.6 miles)

Restaurants

• McDonald's (1.6 miles)
• Vince's Spaghetti (1.8 miles)
• The Hat (2 miles)
• McDonald's (2 miles)
• Lazy Dog Restaurant & Bar (2.1 miles)
• McDonald's (2.8 miles)
• Bardot (3.5 miles)

Transportation

• Montclair Metrolink Station (2.3 miles)
• Ontario International Airport - Terminal 2 (4.2 miles)
• Baggage Claim T2 (4.2 miles)
• Ontario International Airport (ONT) (4.6 miles)
• Ontario Int'L-Terminal 4 (4.7 miles)
• Baggage Claim T4 (4.7 miles)
• Rancho Cucamonga Metrolink Train Station (5.5 miles)

Theaters

• AMC DINE-IN Montclair Place 12 (2.4 miles)
• AMC DINE-IN Ontario Mills 3 (6.1 miles)
• Regal Edwards Ontario Palace Screenx, Imax & RPX (6.3 miles)

Cafes

• Starbucks (3.4 miles)
• Starbucks (3.7 miles)
• Panera Bread (4.6 miles)
• Starbucks (5.8 miles)
• Starbucks (5.9 miles)
• Starbucks (6.8 miles)