Heritage Park Nursing Center

Save

Heritage Park Nursing Center

275 Garnet Way, Upland, CA 91786

For more information about senior living options: (844) 490-3973

3.6 from 12 reviews
5 stars
5
4 stars
3
3 stars
0
2 stars
2
1 stars
2

Skilled Nursing Facility

Overall Review

Pros

  • pro The staff at Heritage Park Nursing Center are praised for their professionalism and excellent care.
  • pro The facility is described as excellent with great staff, nurses, CNAs, LVNs, and RNs.
  • pro The food is deemed excellent and the building has nice rooms.
  • pro The therapy and rehab center is praised for its size and effectiveness.
  • pro There are alternatives provided for dietary needs.
  • pro The value for money is highlighted as being worth it.
  • pro Therapy at Heritage Park Nursing Center helped a stroke patient regain mobility.
  • pro The room was kept clean and the staff were attentive in caring for a loved one.
  • pro A nice room with good amenities, friendly staff, and good treatment of residents are mentioned in a positive review of Heritage Assisted Living.

Cons

  • pro "I understand no visitors, I understand needing the doctor's approval, but 3 weeks delay in getting it and now charge me for the extra days??"
  • pro "The staff is a joke, and is constantly redirecting to someone else who is never available to answer questions."
  • pro "He was incoherent, could not carry on a conversation, and in fact would fall asleep in the middle of a phone call."
  • pro "There is never anyone who comes in to check on him."
  • pro "He has missed his meds the last 2 days because quote 'the pharmacy hasn't delivered them'."

Review

Heritage Park Nursing Center, located in Upland, California, has received mixed reviews from residents and their families. However, there seems to be a consensus that the staff at the facility are professional and caring. The building itself is two stories high and can accommodate up to 75 patients. Many residents appreciate the nice rooms and the excellent food provided.

One resident shares their love for Heritage Park Nursing Center, stating that if they needed skilled nursing care again, they would choose to stay there. They mention the great staff, including nurses, CNAs, LVNs, and RNs who take excellent care of them. Although there is no pool on-site, the facility does have a hair salon and a rehab center for exercise and rehabilitation purposes. Dietary needs are also catered to with nourishment or snacks offered twice a day.

However, not all experiences at Heritage Park Nursing Center have been positive. One family member expresses frustration with delays in starting physical therapy for their mother after minor foot surgery. They were told that an order from the doctor was required before proceeding with therapy, resulting in unnecessary delays. Additionally, they were unhappy with some aspects of the facility such as outdated equipment and small TVs.

Another family member recounts their disappointment with the level of care provided to their father-in-law. They claim that he did not receive proper pain medication until prompted by his family and was discharged when Medicare coverage ended without being informed about other available options for continued care.

On a more positive note, one resident's family mentions that their mother receives good care at Heritage Park Nursing Center following a stroke. Therapy helped her regain mobility to some extent, and her room remained clean throughout her stay.

Another visitor describes feeling comfortable during their visit to Heritage Assisted Living where their uncle resides. They found his room spacious with amenities such as a refrigerator and microwave provided.

In contrast to these mixed reviews, one individual expresses dissatisfaction with the level of care given to their husband at the facility. They claim that his needs were not adequately attended to, with warm water provided and crucial medications not being delivered.

Overall, Heritage Park Nursing Center seems to have a range of experiences from both residents and their families. While some appreciate the caring staff and amenities offered, others express concerns about delays in vital care and inconsistencies in services. The facility's cleanliness is generally commended, but there are mentions of outdated equipment and issues with medication delivery. It is important for families to advocate for their loved ones' needs while at Heritage Park Nursing Center and ensure proper communication with staff members.

Features

Housing

  • 70 resident community capacity 70 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Ontario International (4 miles away) Ontario International (4 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Heritage Park Nursing Center in Upland, CA is a premier assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents.

For those looking for convenience and relaxation, the community provides a beauty salon, where residents can pamper themselves, as well as access to cable or satellite TV for entertainment. Community-operated transportation is available to help residents get around town easily, whether it be for shopping or social outings. A computer center is also provided for residents who wish to stay connected with loved ones or engage in online activities.

Dining at Heritage Park Nursing Center is a delightful experience with a spacious dining room offering restaurant-style meals prepared by talented chefs. Special dietary restrictions are taken into account to cater to individual needs. The community also has three nearby cafes and ten restaurants in close proximity for residents who enjoy dining out occasionally.

Residents have plenty of opportunities to stay active and engaged with their surroundings. A fitness room is available for physical exercise and wellness activities, while a gaming room provides entertainment and socialization. Outdoor spaces, including gardens, offer a serene setting for relaxation or enjoying fresh air.

Residents can take advantage of various care services provided by dedicated staff members. With 24-hour call systems and supervision available, assistance is always within reach. Trained professionals offer assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is also provided to ensure proper administration of medications.

A mental wellness program promotes emotional well-being among residents, emphasizing their overall happiness and contentment. Transportation arrangements can be made not only for non-medical purposes but also specifically for doctors' appointments.

Heritage Park Nursing Center strives to foster an inclusive community atmosphere by organizing scheduled daily activities and resident-run programs. Residents have various opportunities to engage in fitness programs or participate in planned day trips exploring nearby attractions. The concierge services provide additional support when needed.

In terms of nearby amenities, Heritage Park Nursing Center benefits from its location with many pharmacies and physicians in close proximity. Additionally, there are parks and theaters nearby for residents to enjoy entertainment and outdoor recreational activities. Places of worship are also conveniently located nearby for residents seeking spiritual fulfillment.

Overall, Heritage Park Nursing Center is committed to providing a comfortable and enriching assisted living community that meets the unique needs of its residents.

Nearby Places of Interest

This part of Upland, California, offers a mix of amenities and services that cater to a diverse range of needs for seniors. The area is home to various places of worship, pharmacies, parks, physicians, hospitals, restaurants, transportation options, theaters, and cafes within a reasonable distance. There are nearby options for medical care at facilities such as San Antonio Community Hospital and City Of Hope Upland. With access to multiple pharmacies and restaurants including familiar chains like McDonald's and Starbucks, residents can easily meet their daily needs. Public transportation is also easily accessible with the Montclair Metrolink Station and Ontario International Airport nearby. Additionally, seniors can enjoy entertainment options at local theaters like AMC DINE-IN Montclair Place 12.

Places of Worship

  • First Presbyterian Church Upland (0.5 miles)
  • St Anthony's Catholic Church (3 miles)
  • Charisma Life Church (5.2 miles)
  • Hillside Community Church (6.1 miles)
  • Crosspoint Church (6.8 miles)

Pharmacies

  • CVS Pharmacy (0.6 miles)
  • CVS Pharmacy (1 miles)
  • Ken Pharmacy (1 miles)
  • CVS Pharmacy (1.1 miles)
  • Walgreens (1.1 miles)
  • Rite Aid (1.6 miles)
  • CVS Pharmacy (2.7 miles)

Parks

  • Citrus Park (0.7 miles)
  • Central Park (5.7 miles)
  • Ruben S Ayala Park (6.1 miles)

Physicians

  • Womens View Medical Group (0.7 miles)
  • Tarick Smaili, MD (0.8 miles)
  • Dr Robert. Armada (1.1 miles)
  • City Of Hope Upland (1.1 miles)
  • Rancho Wellness: Ravinder Singh, MD (1.3 miles)
  • Heavenly 3D 4D Ultrasounds (1.3 miles)
  • Care For Womens Medical Group (1.3 miles)

Hospitals

  • San Antonio Community Hospital Maternity Information Services (1.1 miles)
  • San Antonio Medical Center (1.3 miles)
  • Pomona Valley Hospital Medical Center (5.6 miles)

Restaurants

  • McDonald's (1.6 miles)
  • Vince's Spaghetti (1.8 miles)
  • The Hat (2 miles)
  • McDonald's (2 miles)
  • Lazy Dog Restaurant & Bar (2.1 miles)
  • McDonald's (2.8 miles)
  • Bardot (3.5 miles)

Transportation

  • Montclair Metrolink Station (2.3 miles)
  • Ontario International Airport - Terminal 2 (4.2 miles)
  • Baggage Claim T2 (4.2 miles)
  • Ontario International Airport (ONT) (4.6 miles)
  • Ontario Int'L-Terminal 4 (4.7 miles)
  • Baggage Claim T4 (4.7 miles)
  • Rancho Cucamonga Metrolink Train Station (5.5 miles)

Theaters

  • AMC DINE-IN Montclair Place 12 (2.4 miles)
  • AMC DINE-IN Ontario Mills 3 (6.1 miles)
  • Regal Edwards Ontario Palace Screenx, Imax & RPX (6.3 miles)

Cafes

  • Starbucks (3.4 miles)
  • Starbucks (3.7 miles)
  • Panera Bread (4.6 miles)
  • Starbucks (5.8 miles)
  • Starbucks (5.9 miles)
  • Starbucks (6.8 miles)

Frequently Asked Questions

Where is Heritage Park Nursing Center?
What photos are available for Heritage Park Nursing Center in Upland, California?

Nearby Communities

  • Heritage Court Assisted Living

    Heritage Court Assisted Living

    Upland, WA

     
     

    pro Extensive on-site amenities and 24/7 care with private furnished rooms, restaurant-style dining, wellness programs, and transportation.

  • Quality Board & Care

    Quality Board & Care

    Upland, CA

     
     

    pro Small, personalized care with 24/7 supervision, meals, and healthcare coordination.

    con Limited capacity (6 residents) may limit social opportunities.

  • The Pine House

    The Pine House

    Upland, CA

    5 from 13 reviews
    $3,800 to $4,800 / month

    pro Family-like care with attentive staff and clear family updates.

    con Limited activities; not suitable for residents needing a locked-down/secure setting.

  • Motherly Comfort Home Care LLC

    Motherly Comfort Home Care LLC

    Upland, CA

     
     

    pro Compassionate, personalized care in a warm setting.

  • ComForCare Home Care - Rancho Cucamonga

    ComForCare Home Care - Rancho Cucamonga

    Upland, CA

     
     

    pro Home-like setting with extensive nearby amenities and healthcare access.

  • A & H Quality Home Care Services

    A & H Quality Home Care Services

    Upland, CA

     
     

    pro Home-like board-and-care with 24-hour supervision, ADL assistance, plus transport to medical appointments and healthcare coordination.

    con Limited capacity (6 beds) may impact availability.

  • Las Colinas Post Acute

    Las Colinas Post Acute

    Ontario, CA

    2 from 8 reviews
     

    pro Caring staff, engaging activities, and spacious rooms with strong physical therapy.

    con Understaffing causing care and medication delays; maintenance issues and odors.

  • Claremont Villas

    Claremont Villas

    Claremont, CA

    4 from 15 reviews
    $771 to $1,114 / month

    pro Renovated, clean apartments with friendly staff in a walkable Claremont Village location.

    con Maintenance delays and missing safety rails in showers.

  • Oakmont of San Antonio Heights

    Oakmont of San Antonio Heights

    Upland, CA

    4.7 from 74 reviews
    $4,095 to $7,795 / month

    pro Friendly, engaged staff in a well-maintained, amenity-rich community.

    con Premium pricing with occasional slower response times to assistance requests.

Related Resources

  • how to pay for nursing home care with social securityFinancing Long-Term Nursing Home Care Through Social Security: A Thorough Exploration

    The article explores the complexities of using Social Security to finance long-term nursing home care in the U.S., detailing eligibility requirements and misconceptions, while emphasizing that these benefits often do not cover full costs and highlighting the need for strategic financial planning and professional guidance.

  • pneumonia in elderlyEssential Knowledge on Pneumonia in Older Adults

    Pneumonia significantly affects older adults due to weakened immune systems and atypical symptoms that complicate diagnosis, necessitating early detection and tailored treatment. Risk factors include chronic diseases and cognitive impairments, with preventive measures like vaccinations and healthy lifestyles being crucial for reducing risk.

  • palliative care at homeExploring Palliative Care in the Home: A Comprehensive Overview

    Palliative care enhances the quality of life for seriously ill patients by providing comprehensive support at home through a multidisciplinary team, addressing various needs and prioritizing comfort over curative treatments. While it offers personalized care and involves family in decision-making, challenges like caregiver stress and logistical issues persist, with growing demand prompting advancements in technology and healthcare policies to improve access.