ComForCare Home Care - Rancho Cucamonga

Pros

• Shay and his team were quick to respond to questions about a loved one's care.
• Ali consistently went the extra mile to ensure the client was well cared for.
• ComForCare is understanding, supportive, and strives to keep clients comfortable.
• The caregivers provide reliable, comprehensive in-home care, including light housekeeping, errands, meals, transportation to appointments, and companionship.
• The agency is flexible with scheduling and does not charge for last-minute cancellations in appropriate cases.
• Office staff and caregivers communicate well, are caring, respectful, and trustworthy.
• They can scale care up to 24/7 and respond quickly to changing needs, sometimes arranging care within hours.
• Families report peace of mind and highly recommend ComForCare.

Cons

• The reviewer was very disappointed that ComForCare canceled last minute after more than a month of advance booking, calling the action completely unprofessional.

Review

Across a range of heartfelt testimonials, ComForCare Home Care of Upland and its surrounding locales comes across as a trusted partner in in-home support for aging loved ones. Families repeatedly describe Shay Davis and his team as quick to respond, highly attentive, and remarkably flexible as circumstances evolve. Whether families had questions about dad's care or needed adjustments to a care plan, the team offered prompt communication, thoughtful guidance, and dependable follow-through. The overarching impression is of a responsive organization that treats each family as a priority and each client with dignity and care.

Caregivers like Ali stand out in a way that many families remember long after the visits end. Ali is singled out for consistently going the extra mile to ensure a loved one is well cared for, and she is part of a broader pattern of caregivers who bring warmth and thoroughness to daily tasks. Reviewers also highlight other dependable team members - Irma, Angelica, and Lupi among them - who could step in on short notice and maintain continuity of care. In one especially meaningful note, Desi is described as a godsend and a testament to the quality and consistency that ComForCare brings to families navigating the complexities of aging and caregiving.

The leadership and case management provided by Shay are repeatedly praised as core to the positive experience. Families recount how Shay takes time to understand a loved one's unique needs, educates them about available care options, and ensures that caregivers with compatible personalities are matched to each situation. This attentive approach, paired with practical responsiveness - such as finding care within hours when needed - helps families feel that their loved one is in capable hands. The office staff are described as professional, friendly, and highly communicative, creating a reliable loop that families can depend on when plans shift or emergencies arise.

Flexibility and peace of mind emerge as defining benefits of partnering with ComForCare. Several reviews note that schedules can change rapidly, and the agency adapts without friction. A notable policy many families appreciate is that last-minute cancellations, when circumstances are outside the family's control, are understood and not charged, providing essential relief during stressful times. The ability to rely on timely check-ins and ongoing support means families can continue with work, appointments, and daily life with one less worry on their plates.

Long-standing relationships with caregivers underscore the depth of trust families place in ComForCare. One family describes supportive services for almost four years following the matriarch's death, with caregivers handling light housekeeping, errands, transportation to appointments, meal prep, and companionship. Another account documents extended support for a loved one over more than a year, including hospice care, with the same caregiver consistently providing compassionate and reliable service. The level of continuity - caregivers who know the client well, and a team that can sustain care through hospice and beyond - creates a reassuring, stable environment for families during challenging times.

Even in the broader arc of these experiences, there are a few notes about single instances where things did not go perfectly. One reviewer described a policy failure where backup care was booked, confirmed, and then canceled last minute, with subsequent difficulty finding an alternative option. It's important to acknowledge that such instances are rare in the overall pattern of care, and the majority of the testimonials emphasize professionalism, dependability, and respectful treatment. Still, the occasional misstep serves to remind readers that the journey of caregiving can be complex, and it reinforces the value of having a team that remains responsive and accountable.

All told, the collective voice of these families paints a portrait of ComForCare Home Care of Upland as a reliable, compassionate, and professional provider. Shay and his wife Rachel Davis are repeatedly highlighted not only for their leadership but also for their willingness to roll up their sleeves and participate in care when needed. Their team - comprising caregivers like Ali, Desi, Irma, Angelica, and Lupi - demonstrates a consistent commitment to making clients feel safe, respected, and cared for. For anyone seeking in-home care that combines practical support with genuine human connection, these testimonials suggest a trustworthy option that can bring meaningful peace of mind to families navigating the journey of aging and caregiving.

This part of Upland, California, offers a range of healthcare services with nearby physicians and pharmacies, including specialized care for women at Women's View Medical Group and ultrasound services at Heavenly 3D 4D Ultrasounds. The area also has convenient access to several places of worship for spiritual support. For recreation, residents can enjoy the nearby parks such as Citrus Park, as well as dining options like The Hat and Vince's Spaghetti. With hospitals like San Antonio Community Hospital and transportation options including the Montclair Metrolink Station and Ontario International Airport within close proximity, this area provides easy access to healthcare and travel opportunities. Additionally, entertainment venues like AMC DINE-IN Montclair Place 12 offer cultural enrichment for seniors looking to enjoy movies in a comfortable setting. Overall, this part of Upland provides a diverse array of amenities that cater to the needs and interests of older adults seeking a vibrant community for senior living.

Physicians

• Tarick Smaili, MD (0.2 miles)
• Womens View Medical Group (0.5 miles)
• Heavenly 3D 4D Ultrasounds (0.8 miles)
• City Of Hope Upland (1.5 miles)
• Dr Robert. Armada (1.5 miles)
• Care For Womens Medical Group (1.6 miles)
• Rancho Wellness: Ravinder Singh, MD (1.6 miles)

Pharmacies

• CVS Pharmacy (0.5 miles)
• Walgreens (0.6 miles)
• CVS Pharmacy (1.1 miles)
• Ken Pharmacy (1.1 miles)
• CVS Pharmacy (1.1 miles)
• Rite Aid (1.8 miles)
• CVS Pharmacy (2.2 miles)

Places of Worship

• First Presbyterian Church Upland (0.6 miles)
• St Anthony's Catholic Church (2.6 miles)
• Charisma Life Church (4.9 miles)
• Hillside Community Church (6.1 miles)

Parks

• Citrus Park (0.9 miles)
• Central Park (6 miles)
• Ruben S Ayala Park (6.4 miles)

Restaurants

• McDonald's (1.1 miles)
• The Hat (1.6 miles)
• McDonald's (1.9 miles)
• Lazy Dog Restaurant & Bar (2 miles)
• Vince's Spaghetti (2.1 miles)
• McDonald's (2.9 miles)
• Bardot (3.2 miles)

Hospitals

• San Antonio Community Hospital Maternity Information Services (1.5 miles)
• San Antonio Medical Center (1.6 miles)
• Pomona Valley Hospital Medical Center (5.4 miles)

Transportation

• Montclair Metrolink Station (2 miles)
• Ontario International Airport - Terminal 2 (4.7 miles)
• Baggage Claim T2 (4.7 miles)
• Ontario International Airport (ONT) (5.2 miles)
• Ontario Int'L-Terminal 4 (5.2 miles)
• Baggage Claim T4 (5.2 miles)
• Pomona Station (5.3 miles)

Theaters

• AMC DINE-IN Montclair Place 12 (2.2 miles)
• AMC DINE-IN Ontario Mills 3 (6.6 miles)
• Regal Edwards Ontario Palace Screenx, Imax & RPX (6.8 miles)

Cafes

• Starbucks (4 miles)
• Starbucks (4 miles)
• Panera Bread (5 miles)
• Starbucks (5.7 miles)
• Starbucks (6.2 miles)
• Starbucks (7.2 miles)