Heritage Court Assisted Living in Upland, CA

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  • Interior

    A modern office lobby with a reception desk and seating area.

  • Decor

    An elegantly decorated dining room with neatly arranged tables and chairs, surrounded by indoor plants.

  • Living Room

    A cozy and well-decorated living room featuring sofas, a central coffee table, a fireplace with a clock above it, and built-in bookshelves.

  • Building

    A picturesque building surrounded by a well-maintained garden filled with blooming roses.

  • Bedroom

    A hospital room with two beds, separated by a curtain, and a bedside table with flowers.

  • Dining

    An elegant dining room with round tables and a piano.

  • Landscaping

    A beautiful garden with blooming flowers in front of an arched building.

  • Lighting

    A well-lit dining area with neatly arranged tables and chairs, adorned with plants and decorative elements.

  • Lobby

    A spacious and welcoming lobby with a reception desk, seating area, and hallway.

  • Exercise Equipment

    A well-equipped physical therapy and rehabilitation room with exercise machines and a treatment table.

  • Office

    A reception area with a curved desk and two employees working behind it.

  • Healthcare

    A group of doctors, with one in focus using a tablet.

  • Wheelchair

    A nurse assisting an elderly patient in a healthcare setting.

  • Nurse

    A healthcare professional in a blue uniform examines a bottle.

Heritage Court Assisted Living in Upland, CA

Information last verified:

275 Garnet Way B, Upland, CA 91786

For more information about senior living options: (844) 490-3973

3.7 from 3 reviews
5 stars
0
4 stars
2
3 stars
1
2 stars
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1 stars
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Overall Review of Heritage Court Assisted Living

Pros

  • pro Carmen was kind, helpful, and knowledgeable.
  • pro She provided information and a referral to help them get started.
  • pro The family is grateful for the help they received.
  • pro They appreciate the support during this process.

Cons

  • pro The family finds it difficult to obtain the right information.

Review

Heritage Court Assisted Living in Upland, Washington is best suited for families early in the search who value accessible, knowledgeable staff that can guide them through the initial decision-making process. It works particularly well for seniors who prefer a quieter, more personal touch when gathering information and coordinating next steps. The standout element in the limited feedback centers on one staff member, Carmen, whose kindness, knowledge, and willingness to provide information and referrals helps families move from uncertainty to direction. In practical terms, Heritage Court presents as a credible first stop that reduces the friction of beginning the placement conversation.

Those who should consider alternatives are families seeking robust clinical oversight, specialized memory-care solutions, or amenities that go beyond the basics. With only a small pool of reviews, there is limited evidence about day-to-day care quality, staff-to-resident ratios, activity programming, dining variety, and long-term stability. The absence of broad, high-star endorsements does not prove poor care, but it does signal the need for careful, in-person evaluation. Prospective residents should compare multiple options side by side, especially when care needs are advanced or clear pricing transparency is essential before committing.

Carmen’s performance as a navigator stands out as Heritage Court’s practical advantage. The ability to deliver information clearly, answer questions, and connect families with referrals reduces the anxiety that accompanies the first conversations about placement. Beyond that single positive interaction, the overall impression from available feedback is of a responsive, approachable environment where staff are accessible during a stressful transition. These strengths give families a tangible reason to engage seriously with the community and to use the initial intake as a solid foundation for a longer evaluation.

However, the limited number of reviews means crucial questions about actual care quality, staffing levels, and daily routines remain unanswered. Without richer feedback, it’s difficult to gauge consistency across shifts, resident experiences, or how well memory care and medical needs are managed. The mid-range average rating suggests value with potential variability, which should prompt disciplined follow-through, tours, candid conversations with the administrator, and a clear discussion of cost structure and what is included. Families should not assume uniform excellence from a single point of light in the feedback.

To build a well-supported decision, adopt a structured approach: schedule in-person tours and insist on meeting the care director, activities coordinator, and a sample of current residents or families. Clarify what care levels are offered, how nurse availability works, and how staffing levels shift by time of day. Obtain transparent, itemized pricing and a precise list of inclusions plus any add-ons, as well as policies on transitioning between care levels. Request written references, review sample menus, activity calendars, and room layouts. This diligence converts uncertainty into a reliable forecast of day-to-day living under Heritage Court.

In the end, Heritage Court can be a practical fit for families prioritizing a responsive first contact and a credible, approachable staff member who guides the search. It serves as a sensible starting point where meaningful information and referrals are valued over glossy promises. For families with higher expectations, dedicated memory-care programming, more expansive amenities, or stricter clinical oversight, it is wise to evaluate alternatives in parallel to avoid late-stage regret. With deliberate tours and direct conversations about budgets and services, the decision becomes clearer: Heritage Court is worth consideration, but it should not be the sole benchmark in choosing the right community.

Features

Housing

  • 88 resident community capacity 88 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Respite Care Respite CareRespite care provides temporary relief for caregivers, allowing them to recharge and attend to their own needs. It also gives seniors the opportunity to socialize, receive professional care, and experience a change of scenery, promoting overall well-being and reducing feelings of isolation.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Ontario International (4 miles away) Ontario International (4 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Heritage Court Assisted Living in Upland, WA is a vibrant and comfortable community that offers a range of care services for individuals in need of respite care. Residents can enjoy a variety of amenities designed to enhance their quality of life.

The community features a beauty salon, ensuring that residents can always look and feel their best. Cable or satellite TV is available for entertainment, and community operated transportation allows residents to easily explore the surrounding area. The computer center provides access to technology, while the fitness room offers opportunities for physical activity.

Each living space is fully furnished and equipped with private bathrooms and kitchenettes for convenience. Housekeeping services ensure that residents can maintain a clean and comfortable environment. Move-in coordination is available to assist new residents in settling into their new homes.

Outdoor spaces and gardens provide tranquility and opportunities for enjoying nature. The restaurant-style dining experience allows residents to savor delicious meals prepared by the on-site staff who cater to special dietary restrictions. A small library offers a peaceful place to read or engage in quiet activities.

Residents have access to telephone services and transportation arrangements for non-medical purposes, including doctor's appointments. The wellness center promotes the overall well-being of residents, while Wi-Fi/high-speed internet ensures connectivity with loved ones.

Care services at Heritage Court include 24-hour call systems and supervision for peace of mind. Trained staff members provide assistance with activities of daily living such as bathing, dressing, and transfers. Medication management helps ensure that residents receive their necessary medications on time.

A mental wellness program addresses the emotional needs of residents, promoting mental well-being within the community. Concierge services are available for additional support, while fitness programs keep residents physically active. Planned day trips offer opportunities for exploration, while resident-run activities encourage socialization among peers.

Heritage Court Assisted Living is conveniently located near cafes, parks, pharmacies, restaurants, transportation options, places of worship, theaters, and hospitals, providing residents with easy access to various services and amenities in the surrounding area.

Nearby Places of Interest

Places of Worship

  • First Presbyterian Church Upland (0.5 miles)
  • St Anthony's Catholic Church (3 miles)
  • Charisma Life Church (5.2 miles)
  • Hillside Community Church (6.1 miles)
  • Crosspoint Church (6.8 miles)

Pharmacies

  • CVS Pharmacy (0.6 miles)
  • CVS Pharmacy (1 miles)
  • Ken Pharmacy (1 miles)
  • CVS Pharmacy (1.1 miles)
  • Walgreens (1.1 miles)
  • Rite Aid (1.6 miles)
  • CVS Pharmacy (2.7 miles)

Parks

  • Citrus Park (0.7 miles)
  • Central Park (5.7 miles)
  • Ruben S Ayala Park (6.1 miles)

Physicians

  • Womens View Medical Group (0.7 miles)
  • Tarick Smaili, MD (0.8 miles)
  • Dr Robert. Armada (1.1 miles)
  • City Of Hope Upland (1.1 miles)
  • Rancho Wellness: Ravinder Singh, MD (1.3 miles)
  • Heavenly 3D 4D Ultrasounds (1.3 miles)
  • Care For Womens Medical Group (1.3 miles)

Hospitals

  • San Antonio Community Hospital Maternity Information Services (1.1 miles)
  • San Antonio Medical Center (1.3 miles)
  • Pomona Valley Hospital Medical Center (5.6 miles)

Restaurants

  • McDonald's (1.6 miles)
  • Vince's Spaghetti (1.8 miles)
  • The Hat (2 miles)
  • McDonald's (2 miles)
  • Lazy Dog Restaurant & Bar (2.1 miles)
  • McDonald's (2.8 miles)
  • Bardot (3.5 miles)

Transportation

  • Montclair Metrolink Station (2.3 miles)
  • Ontario International Airport - Terminal 2 (4.2 miles)
  • Baggage Claim T2 (4.2 miles)
  • Ontario International Airport (ONT) (4.6 miles)
  • Ontario Int'L-Terminal 4 (4.7 miles)
  • Baggage Claim T4 (4.7 miles)
  • Rancho Cucamonga Metrolink Train Station (5.5 miles)

Theaters

  • AMC DINE-IN Montclair Place 12 (2.4 miles)
  • AMC DINE-IN Ontario Mills 3 (6.1 miles)
  • Regal Edwards Ontario Palace Screenx, Imax & RPX (6.3 miles)

Cafes

  • Starbucks (3.4 miles)
  • Starbucks (3.7 miles)
  • Panera Bread (4.6 miles)
  • Starbucks (5.8 miles)
  • Starbucks (5.9 miles)
  • Starbucks (6.8 miles)

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