Broadway Villa Post Acute

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  • Interior

    A spacious dining room with green tablecloths covering the tables and floral centerpieces, featuring a wooden floor and chandeliers.

  • Outdoors

    A building entrance with an American flag displayed on a flagpole.

  • Decor

    A well-lit lobby area with wooden flooring, featuring chairs, a console table with lamps, and decorative artwork.

  • Building

    A covered entrance with terracotta pavers, surrounded by plants.

  • Architecture

    A building with arched entrances and a parking lot in front, featuring a flagpole under a clear sky.

  • Trees

    A welcoming sign in a residential neighborhood with hedges and houses in the background.

  • Windows

    A spacious dining room with green tablecloths and wooden flooring.

  • Dining

    A cozy dining area with green tablecloths, a fireplace, and decorative art on yellow walls.

  • Landscaping

    A backyard with a bare tree and a picnic table, adjacent to a house on a sunny winter day.

  • Garden

    A sunny garden with a wooden bench, well-maintained grass, and surrounding trees in front of a building.

  • Entrance

    Entrance of a building with an American flag and palm tree in the foreground.

  • Outdoor

    A building with a flagpole and garden, featuring a bench and palm tree under a clear blue sky.

  • Nature

    Aerial view of a building complex surrounded by trees and a parking lot, set in a suburban landscape.

  • Exercise Equipment

    A well-equipped physical therapy room with exercise equipment and seating area.

Broadway Villa Post Acute

1250 Broadway, Sonoma, CA 95476

For more information about senior living options: (844) 490-3973

4.3 from 36 reviews
5 stars
26
4 stars
3
3 stars
2
2 stars
2
1 stars
3

Skilled Nursing Facility

Overall Review of Broadway Villa Post Acute

Pros

  • pro The staff is caring, attentive, and prepared to accommodate special needs.
  • pro The physical and occupational therapy teams are fantastic, tailoring exercises to residents and guiding them with patience while celebrating progress.
  • pro Nurses and aides are consistently present to ensure residents' comfort and safety, going above and beyond to make their stays pleasant.
  • pro From day one, the staff were attentive, compassionate, and genuinely invested in residents' recovery.
  • pro The facility is clean, well-organized, and equipped with amenities that contribute to residents' comfort.
  • pro The rehab department is excellent, with therapists and wound care staff delivering high-quality care.
  • pro The facility is modern and green, described as a great place for the elderly.
  • pro Families praise the staff for being supportive, kind, and compassionate during recovery.
  • pro The therapy and CNA teams are credited with helping residents regain mobility.
  • pro The facility receives strong recommendations for compassionate, high-quality care.

Cons

  • pro The reviewer states that placing their father at Broadway Acute Center was the worst decision they've ever made.
  • pro The staff allowed a massive stroke to go unnoticed and untreated for hours.
  • pro Paramedics and ER staff said the facility should be reported for neglect and elder abuse.
  • pro The environment was described as overcrowded and chaotic, like an overcrowded psychiatric ward.
  • pro The patient was left in yesterday's clothes, without a blanket and with only two pillows.
  • pro The food was described as something you would feed a dog.
  • pro Front desk staff were often unresponsive, making it hard to reach a loved one.

Review

The account blends a deeply painful family tragedy with a chorus of both praise and frustration from different families, painting a picture of a facility whose care experience seems to vary wildly from one story to the next. On one side is a family's devastating ordeal: a father who was transferred from the ICU after serious injuries and anemia, believed to be entering a setting where he would receive attentive, around?the?clock care. The decision was made in the heat of a crisis with only a few options to choose from, influenced by Broadway's online image - 4.5 stars in ratings and polished photos that suggested a top?tier, welcoming environment. They hoped to place him in a facility that could support him during a fragile recovery, especially after such recent trauma.

What followed is a stark, heartbreaking contrast. The family describes a sequence that began with a late afternoon move from the Fort Bragg ICU to Broadway Acute Center and culminated in a morning discovery of a massive stroke that left the patient paralyzed. According to the family, the next day revealed a scene that felt almost unreal: the patient was still in clothes from the previous day, unblanketed, and the bed was inexplicably lowered to the floor. The nurse questioned whether a stroke was present when the family stated what they believed to be true, and it soon emerged that hours elapsed - no vitals were taken, no urgent call for help made - before the family activated the chain of response: vitals, oxygen, 911, and paramedics. Hospital records reportedly showed mild facial droop the night before, but nothing of the severity that appeared the following morning, suggesting a substantial lapse in monitoring and intervention.

The outcome was catastrophic. The patient was treated for a massive ischemic stroke, deemed beyond the point of aggressive life?saving intervention, and he never recovered. He was moved through the ER and ICU, and then into another facility a day later, where the care environment was described as night and day different - more compassionate, more attentive. The family's account implies that the quality of care they experienced at Broadway may have contributed to a loss of critical treatment time, and they assert that public safety officials and medical responders corroborated concerns about neglect. There is mention of an ongoing investigation by the California Department of Public Health, underscoring the seriousness with which the family views what happened and the need to determine whether standards of care were violated.

This clause of the narrative is tempered by other voices in the same collection of reviews. While the initial story casts Broadway in a brutally negative light, there are numerous accounts that celebrate Broadway Villa Post Acute with a warmth and specificity that feels almost opposite in tone. Several families describe rehab stays that were marked by attentive staff, measuring hands, and a philosophy of care that centers on compassion and patient dignity. They speak of clean, well?organized facilities with amenities that create a sense of safety and comfort, and they highlight the importance of a capable therapy team - physical therapy, occupational therapy, and wound care - treating residents with patience, skill, and genuine encouragement. Some reviewers call out particular caregivers by name - CNAs and therapists who stood out for their dedication - and speak of a culture where families feel supported and informed throughout the recovery process.

The praise extends across multiple stories: a mother or relative who needed rehab for shoulder surgery recovery mentions a staff that was attentive and compassionate, with the therapy team guiding progress at a patient's own pace and celebrating incremental successes. Other accounts depict a facility described as modern and environmentally friendly, with a sense of community among residents and staff. Several individuals emphasize that the staff were not only professional but also friendly - conveying warmth and a willingness to go above and beyond to accommodate special needs and ensure patient comfort. Testimonials emphasize cleanliness, reliable communication, and a proactive approach to patient care, with families expressing gratitude for the care their loved ones received during rehabilitation.

In some of these positive narratives, families recount a deeply personal sense of relief and confidence in the care team. They describe facilities as places where the nursing staff, aides, and therapists work cohesively, maintaining open lines of communication with families, and where the overall environment supports recovery. The tone here is consistently one of reassurance: that with the right team, a rehab stay can be marked by tangible progress, consistent attention to comfort, and a robust rehabilitation program that helps residents regain independence and mobility.

Taken together, the collection of reviews presents a broader, more nuanced portrait of Broadway Villa Post Acute and Broadway Acute Center than a single story could convey. The experiences shared range from a grievous, life?altering medical lapse to multiple stories of compassionate, effective rehabilitation and everyday practical care. Some families report frustration with inconsistent responsiveness, limited or uneven pain management, and experiences that fall short of expectations, including difficulties with front desk accessibility and questions about the pace and scope of therapy. Others, however, describe facilities that feel clean, well?run, and deeply committed to patient well?being, where staff members are praised for their attentiveness, kindness, and professional expertise, and where families feel supported at every stage of a challenging recovery process.

What these voices collectively remind readers is that elder care, especially in rehab and post?acute settings, can be a mosaic of outcomes that varies by individual circumstances, staff on duty, and the specific unit or shift. For families facing an urgent placement decision, the mosaic underscores the need to gather information from multiple sources, seek in?person visits when possible, and consider not only online ratings but also the facility's safety records, the responsiveness of administration, and the quality metrics of care observed on the ground. It also highlights the emotional resonance of these decisions - where a family's hopes for compassionate, continuous care can be met with heartbreak in one case and fulfilled in another, sometimes within the same institution.

Ultimately, these reviews stand as a sobering reminder of the stakes involved in choosing a post?acute facility. They call for vigilance, thorough due diligence, and ongoing dialogue with care teams to ensure that a loved one receives timely attention, respectful and dignified treatment, and a rehabilitation plan that truly supports recovery and quality of life. They also offer a counterpoint: for every alarming account, there are stories of dedicated staff, patient?centered care, and families who feel supported and grateful for the care their relatives received. The challenge for families, clinicians, and regulators alike is to learn from each narrative, identify where gaps may exist, and strive toward consistently compassionate, high?quality care across all facets of post?acute and long?term care.

Features

Housing

  • 144 resident community capacity 144 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Broadway Villa Post Acute in Sonoma, CA is a premier assisted living community that offers a wide range of amenities and care services to cater to the needs of its residents.

Residents can enjoy the convenience of having a beauty salon on-site, ensuring they always look and feel their best. They can also stay entertained with the availability of cable or satellite TV and a gaming room. For those who want to stay connected, there is a computer center and Wi-Fi/high-speed internet access throughout the community.

The dining experience at Broadway Villa Post Acute is exceptional, with restaurant-style dining available in the spacious dining room. Special dietary restrictions are accommodated, ensuring that everyone can enjoy delicious and nutritious meals.

Care services provided include 24-hour call system and supervision for added safety and peace of mind. Assistance with activities of daily living such as bathing, dressing, and transfers is available when needed. Medication management ensures that residents receive their medications on time. A mental wellness program is also provided to support emotional well-being.

Residents have access to various amenities that promote an active and fulfilling lifestyle. There is a fitness room for exercise enthusiasts, while planned day trips and resident-run activities provide opportunities for socialization and entertainment. Concierge services are available to assist residents in any way possible.

Broadway Villa Post Acute is conveniently located near cafes, parks, pharmacies, physicians' offices, restaurants, and places of worship, providing easy access to essential amenities within the surrounding area.

Overall, this assisted living community offers a comfortable environment where residents can receive personalized care services while enjoying a vibrant lifestyle filled with amenities and activities.

Nearby Places of Interest

Restaurants

  • Broadway Market (0.2 miles)
  • Layla (0.4 miles)
  • HopMonk Tavern (0.7 miles)
  • La Casa Restaurant (1.1 miles)
  • Swiss Hotel & Restaurant (1.1 miles)
  • The Girl & The Fig (1.1 miles)
  • Sonoma's Best (1.5 miles)

Physicians

  • Zur Institute (0.7 miles)
  • North Bay Eye Associates (0.7 miles)
  • North Bay Orthopaedic Surgeons (0.7 miles)
  • Sonoma Skin (0.7 miles)
  • Prima Medical Group Specialty Office (0.8 miles)
  • MarinHealth Pediatric Care | A UCSF Health Clinic (0.8 miles)
  • Brian Sebastian, MD (0.8 miles)

Parks

  • Pinelli Park (0.8 miles)
  • Sonoma Plaza (1 miles)
  • General Vallejo Home (1.4 miles)
  • Jack London State Historic Park (7.1 miles)
  • Alston Dog Park (7.5 miles)
  • Fuller Park (9 miles)

Pharmacies

  • CVS Pharmacy (0.8 miles)
  • Longs Drugs (1 miles)
  • Rite Aid (1.8 miles)
  • Lucky Supermarket Pharmacy (7.7 miles)
  • Walgreens (8.8 miles)
  • Good Neighbor Pharmacy (8.9 miles)
  • CVS Pharmacy (8.9 miles)

Cafes

  • Taub Family Outpos (1 miles)
  • Basque Boulangerie CafĂ© (1 miles)
  • Les Pascals (6.9 miles)
  • Starbucks (8.5 miles)
  • Dutch Bros Coffee (9.1 miles)

Places of Worship

  • St Leo's Catholic Church (3.7 miles)
  • Napa Community Seventh-day Adventist Church (9.2 miles)

Hospitals

  • Sonoma Developmental Center (5.8 miles)
  • Queen Of The Valley Center For Maternal & Infant Care (9.3 miles)
  • Queen of the Valley Medical Center (9.3 miles)
  • Outpatient Surgery & Procedure Center (9.5 miles)
  • Varro, Cynthia R. DDS (9.5 miles)

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