Sherman Oaks Hospital
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4929 Van Nuys Boulevard, Sherman Oaks, CA 91403
For more information about senior living options: (844) 490-3973
Sherman Oaks Hospital staff were super friendly and professional. The doctor explained every procedure in detail in an easily understandable way. Sherman Oaks Hospital offers quality care with attentive and friendly staff in a clean, modern facility. The emergency doctor was outstanding and ordered all proper tests, which saved a life. The nursing staff provided exceptional service, and the doctors were appreciated for their care. The staff were genuinely caring, compassionate, and professional, making recovery easier. The hospital ambience was excellent for recovery. The experience at Sherman Oaks Hospital was very pleasant, with staff making patients feel safe, comfortable and valued.
The hospital was dirty with bugs in the lobby, making the environment unclean. The ER wait times were outrageous, with patients waiting for hours and no one calling them back. The staff were unprofessional and uncaring toward patients. The hospital should be shut down and investigated due to serious care concerns. No doctors spoke to the patient during the first days, reflecting terrible communication. The triage nurse seemed to decide what would be done before the physician, which felt unprofessional. The front desk staff acted like answering questions was an inconvenience. In at least one case, the ER failed to provide adequate pain relief or proper wound care.Sherman Oaks Hospital elicits a wide range of experiences from patients and their families, with many accounts praising the staff and the care they received, while others recount frustrating delays, communication gaps, and concerns about the facility's upkeep. Taken together, the collection of reviews paints a picture of a hospital that can feel like a beacon of compassion on good days and a source of distress on difficult ones. On the positive side, several patients describe the experience as among the best they've had in a medical setting. They applaud friendly, professional staff who go out of their way to make patients feel safe, comfortable, and respected. In particular, multiple commenters singled out doctors who explained procedures in clear detail, and nurses who were attentive, responsive, and compassionate. One review highlights a care team - including specific names such as Dr. Borm, Dr. Contreras, Jannelei (RN), Kharla (RN), Nerissa (RN), Joshua (CN), Ann (RN), Justin (RT), and King (PT) - whose kindness and expertise made a lasting difference in the patient's recovery, even noting the recovery support after discharge to a rehab program. Another patient expressed gratitude for the overall atmosphere during a stay, describing the staff as genuinely caring, professional, and capable, and noting that the hospital was clean and pleasant to be in. A separate account commends the ER for rapid admission and a team that ordered appropriate tests, including screenings for blood clots, and recognizes the care that followed with a transfer to a rehab setting.
Yet, a substantial portion of the feedback centers on critical, sometimes stark, experiences. Several reviews describe long wait times in the emergency department, with complaints of being left waiting for hours without timely updates or calls back from clinicians. One reviewer specifically notes a chaotic and dirty waiting room, with reports of patients vomiting in the hall and front desk staff appearing indifferent. Another patient recalls being told by the triage staff what would or would not be done before ever seeing a physician, a sequence that left them feeling that medical decisions should come from the doctor rather than the triage process. Communications around test results were described as inconsistent or confusing, with phrases like results being labeled as "positive" even when other information suggested otherwise, contributing to uncertainty and frustration about care.
Language barriers and privacy concerns also surface in the reviews. A few reviewers mention language proficiency issues among staff and express concerns about privacy and HIPAA-related experiences, describing situations where they felt they or their loved ones were not treated with appropriate respect for privacy or dignity. Others mention fear of miscommunication in the context of critical decisions, which underscores how important clear and compassionate communication is in acute care settings.
There are also remarks about the facility itself, ranging from remarks about cleanliness and a modern feel to criticisms that the hospital is outdated, underscoring a discrepancy between patient experiences and the physical state of Sherman Oaks Hospital. Some patients describe the building as clean and well-maintained and in need of only routine improvements, while others express strong opinions that the hospital was dirty - an environment not conducive to healing. One review even mentions bugs in the lobby, which stands in stark contrast to the more favorable reports of a clean and welcoming environment.
Several reviews focus on specific medical experiences that left lasting impressions - both positive and negative. For instance, there are accounts that highlight timely recognition and intervention for serious conditions, including a case where rapid ER assessment and appropriate blood tests were reported as life-saving. Conversely, other patients recount episodes of inadequate pain management, with some enduring several days of treatment focused primarily on symptom relief rather than comprehensive evaluation. In one particularly distressing account, a visitor describes a hospital stay during which their husband received little to no communication or explanation during the first several days of treatment, culminating in the patient being moved to a different facility after deteriorating conditions. Another patient recounts a scooter accident in which only partial wound care was provided, leaving them with significant pain and unmet needs for pain relief.
Interwoven through the reviews are stories of what patients hope Sherman Oaks Hospital can become: a place with enough funding and modernization to reflect the care delivered by its staff; a facility that supports not only medical outcomes but hospitality and patient comfort as integral components of healing. Several comments acknowledge the hospital's strengths in emergency responsiveness and clinical expertise while urging improvements in areas such as meal quality and timeliness, more attentive nursing care beyond essential medical tasks, and a more cohesive, patient-centered approach to overall stay experience. In one letter addressed to the Patient Relations Department, a patient formally requests a review of food service quality - specifically timely, warm meals that accommodate kosher dietary needs - and a more holistic approach to patient hospitality, signaling that even when clinical care is solid, the patient experience can be enhanced with attention to everyday comforts and supportive nursing interactions.
Overall, Sherman Oaks Hospital emerges as a facility of contrasts. For many patients, it is a place where compassionate clinicians and capable nurses deliver life-saving or life-affirming care, where patients feel safe, heard, and well cared-for. For others, it is a setting marked by frustrating administrative hurdles, inconsistent communications, and care experiences that left them feeling unseen or underserved. The divergent experiences suggest that outcomes at Sherman Oaks Hospital can be highly variable, influenced by factors such as department, staff on duty, time of day, and the specific needs and expectations of the patient. Those considering care at Sherman Oaks - whether for themselves or a loved one - may want to weigh the strong, personal stories of exceptional care against the more cautionary accounts of delays, communication gaps, and facility maintenance concerns, and perhaps seek direct input from the hospital's patient relations team to address any specific worries or needs.
22 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Burbank-Glendale-Pasadena (6 miles away) Los Angeles International (15 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Sherman Oaks Hospital in Sherman Oaks, CA is an assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The community provides fully furnished apartments with cable or satellite TV, Wi-Fi/high-speed internet, and a small library for leisurely reading. There is also a dining room and restaurant-style dining available for residents to enjoy delicious meals prepared by the staff.
The community offers 24-hour supervision and assistance with activities of daily living, including bathing, dressing, transfers, and medication management. A mental wellness program is also available to support the emotional well-being of residents. Special dietary restrictions are accommodated with diabetes diet options and meal preparation services.
Residents can also take advantage of the outdoor space and garden for relaxation or socializing. Scheduled daily activities and resident-run activities are organized to encourage engagement and foster a sense of community among the residents. Additionally, there are several cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, theaters, and hospitals nearby for convenience and accessibility.
Sherman Oaks Hospital in Sherman Oaks, CA provides a comfortable living environment with comprehensive care services to meet the unique needs of each resident while offering opportunities for socialization, recreation, and access to essential amenities in the surrounding area.
Sherman Oaks Hospital is located at 4929 Van Nuys Boulevard, Sherman Oaks, CA 91403 in Los Angeles County, California
Sherman Oaks Hospital on seniors.fyi includes 3 photos including images showing building, urban, exterior, and more.
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