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3.5 from 51 reviews
5 stars
26
4 stars
5
3 stars
3
2 stars
0
1 stars
17
Overall Review of Valley Palms Care Center
common18 reviews mention this
Care teams are generally kind
Many reviewers describe nurses and caregivers as kind and responsive.
A sizable share of reviews focus on the staff being helpful, compassionate, and easy to reach. Families describe check-ins, assistance with meals and personal care, and respectful treatment of loved ones. A smaller number of reviews, however, criticize responsiveness with call lights and day-to-day attention.
common14 reviews mention this
Physical therapy support stands out
Residents and families frequently mention rehab and physical therapy help recovery progress.
Several reviews praise physical therapy and rehab as a key part of the experience, including getting patients walking again and supporting comfort during recovery. Some families also describe occupational therapy as part of their loved oneâs care. On the other hand, a few negative reviews say therapy time was limited or did not match expectations.
common12 reviews mention this
Cleanliness is repeatedly noted
Many reviewers say the facility is clean and well maintained.
Multiple reviews mention cleanlinessâclean rooms, a fresh environment, and attention to personal hygiene. Several families also describe staff helping with dressing, bathing, or keeping residents clean and dry. A handful of reviews dispute this and describe problems with care routines like cleaning and changing clothing.
caveat6 reviews mention this
Food quality gets mixed feedback
Food is a frequent point of disagreement among reviewers.
Some residents and families say the food is good or even fantastic, and they describe help with eating and daily needs. Other reviews criticize meal quality enough to rely on outside food and complain that food was difficult to eat or not appetizing. The contrast suggests dining experience varies by person and situation.
caveat7 reviews mention this
Medication timing is questioned
Medication timing and delivery are concerns in several reviews.
A number of reviews specifically mention medication not being on time or delivery being inconsistent. Others describe medication being administered properly or a team that responds to medical questions. Taken together, medication management appears to be a point where experiences can differ.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
99 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Burbank-Glendale-Pasadena (4 miles away)
Los Angeles International (18 miles away)
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Pharmacies
Walgreens (1 miles)
CVS Pharmacy (1 miles)
Walgreens (1.4 miles)
Rite Aid (2 miles)
CVS Pharmacy (2.2 miles)
CVS Pharmacy (2.3 miles)
CVS Pharmacy (2.4 miles)
Parks
Playground (1.2 miles)
Van Nuys Sherman Oaks Park (3 miles)
Lake Balboa Park (4.5 miles)
Fryman Canyon Park (5 miles)
Coldwater Canyon Park (5.1 miles)
Encino Bike Path (5.4 miles)
Franklin Canyon Park (5.5 miles)
Hospitals
Kaiser Permanente Emergency (1.2 miles)
Veterans Administration (4.4 miles)
Tebi, Sina Dr - Providence Holy Cross Medical Center Diabetes Education (5.8 miles)
Providence St Joseph Medical Center (6.3 miles)
Rinaldi Convalescent Hospital (6.7 miles)
Physicians
Mid-Valley Comprehensive Health Center (1.4 miles)
Southern California Orthopedic Institute (2.2 miles)
Restaurants
Wendy's (2.1 miles)
In-N-Out Burger (3.6 miles)
McDonald's (3.6 miles)
La Corona Mexican Grill (4 miles)
McDonald's (4.1 miles)
McDonald's (4.3 miles)
In-N-Out Burger (4.3 miles)
Transportation
Van Nuys FlyAway Bus Terminal to LAX (3.3 miles)
North Hollywood Metro Station (3.6 miles)
Van Nuys Airport (VNY) (3.8 miles)
Burbank Airport Ride Share Pick Up (4.1 miles)
Baggage Claim (4.1 miles)
Hollywood Burbank Airport (BUR) (4.1 miles)
Terminal A (4.2 miles)
Places of Worship
Immanuel Bible Church (3.6 miles)
St Michael & All Angels (4.5 miles)
Theaters
Regal Sherman Oaks Galleria (4 miles)
Universal Cinema AMC at CityWalk Hollywood (6.1 miles)
Valley Palms Care Center on seniors.fyi includes 5 photos including images showing interior, healthcare, nursing home, caregiver, wheelchair, decor, bedroom, physical therapy, and more.
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The guide outlines the rising costs of 24/7 in-home care, ranging from $10,000 to over $20,000 monthly, driven by factors such as location and caregiver qualifications. It discusses the limited coverage by Medicare and private insurance, potential Medicaid support, and the emotional and living condition considerations influencing families' decisions on care arrangements.
Home health nursing is an expanding field where licensed professionals provide specialized medical care in patients' homes, addressing the needs of an aging population through personalized services like assessments and medication management. Effective collaboration with healthcare teams, cultural sensitivity, and quality assurance measures are essential for fostering trust and ensuring positive patient outcomes.
Medicare covers in-home health care services, which are medical and provided by licensed professionals under a physician's supervision, whereas non-medical personal assistance is generally not covered unless part of a broader skilled care plan. Eligibility for benefits depends on being homebound and needing intermittent skilled services from a Medicare-certified agency, with specific coverage limitations and additional resources available for navigating options.
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